SlideShare una empresa de Scribd logo
1 de 15
Christine Kunzmann, Andreas Schmidt Ethnographically Informed Studies as a Methodology for Motivation Aware Design Processes MATEL 2011September 20, 2011 Palermo http://mature-ip.eu http://www.mirror-project.eu
Outline Ethnographicallyinformedstudy in MATURE Ethnographicallyinformedstudy in MIRROR Conclusions
Ethnographicresearch Immersionintothesocialenvironment Focuses not only on whathappens, but also whyandhow Challenge: traditional ethnographicresearchisbased on longperiodsof time As a consequence in CSCW andotherfields: Modifiedmethods, such as „rapid ethnography“ More focused, combinationofperspectives
MATUREstudies
Ethnographicresearch in MATURE Goals / Scope Learnmoreabout real-worldknowledgematuringpractices Seven organizations, twoofthemdesignatedapplicationpartners Ethnographicresearchteam establishedrelationshipswiththerespectivecompany mixedbackground, someexperiencedwithmethods, otherwerecomingfromthesoftwaredevelopmentside Structure Week 1: Min. tworesearchersimmersedintotheworkpracticeandshadowedindividuals Week 2+3: Self-reporting Week 3: Return oftheethnographicresearchers
ResultsandExperiences Results rich qualitative dataanalyzedwithstructuredtextanalysis in a collaborativeway Resultswereamalgamatedintostructuredpersonadescriptions Specificsections on motivational aspects Fedintousecasedefinitionprocess Experiences Empiricalgroundingledto a higherrichnessofunderstanding Particularlydevelopersformingpartoftheethnographicteamshasbeenveryuseful Formed a sharedunderstandingof real-worldproblems(7 out of 12 partnersparticipated)
Lessonslearnt Resultswerehighlydependent on priorsensitization futurestudiesshouldincludelongerpreparatoryphases Personashavebeenusefulatthebeginningoftherequirementsprocess But theyhavebeenreplacedbythedirectinteractionwith real targetusers
MIRROR Study
MIRROR EthnographicallyInformed Study Goal / Scope roleofaffectiveaspectsforreflection motivational barriers in thetransitionbetween individual, teamandorganizationallevel combinedwith a sensorbeltstudy onehospital Ethnographicteam 3 researchers, onewithpriorexperience in ethnographyanddomainexperience
Structure Fourdaysofimmersion in theworkpractice(fivepersonsobserved, bothnursesandphysicians) Analysis phase (fivedays) Onehourinterviews Presentedsensordataanalysis askedaboutinterestingeventsfromnotesin ordertogetthebroadercontext Results Analysis with a structuredtextanalysissimilartothemethodused in MATURE, but limited to a smallergroupofresearchers
Foundinterestingaspects, such asinterferencewithexistingcopingstrategies Shortened time preventedresearchersfromobservingdevelopments, whichcouldbeonlypartiallycompensatedbytheinterviews Mightbeproblematic
Integration intothe design process
Conclusions
Conclusions Ethnographicelementsyield a richerandmoreholisticunderstanding, particularlyfor motivational aspects Ethnographicteamsshouldbecomposedofbothexperiencedethnographersanddevelopers Prior trustrelationshipanddomainexperienceisbeneficialtocompensateforshortness Decidecarefully on thetime period Design processes should make productive use of narratives  communicate efficiently experiences made during the ethnographic research narratives should be preferred over formal models or descriptions.
Outlook & Contact MATURE IP – http://mature-ip.eu Identifyingandovercomingbarrierstoknowledgematuring in organizations Christine Kunzmann Researcher @ FZI  andKompetenzorientierte Personalentwicklung http://kompetenzen-gestalten.de contact@christine-kunzmann.de Andreas Schmidt Department Manager  Scientific CoordinatorMATURE FZI Research Center for Information Technologies andreas.schmidt@fzi.de http://andreas.schmidt.name

Más contenido relacionado

Similar a Ethnographically Informed Studies as a Methodology for Motivation Aware Design Processes

Lecture Qual. and Quant. tools - EFSS 2015
Lecture Qual. and Quant. tools - EFSS 2015Lecture Qual. and Quant. tools - EFSS 2015
Lecture Qual. and Quant. tools - EFSS 2015Dimitar Trendafilov, PhD
 
Self ethnography for better user experience
Self ethnography for better user experienceSelf ethnography for better user experience
Self ethnography for better user experiencePulsar Platform
 
Data triangulation on newspapers articles using different softwarei
Data triangulation on newspapers articles using different softwareiData triangulation on newspapers articles using different softwarei
Data triangulation on newspapers articles using different softwareiMerlien Institute
 
Inspires Project Immersive Visualisation Event
Inspires Project Immersive Visualisation EventInspires Project Immersive Visualisation Event
Inspires Project Immersive Visualisation EventJim Hensman
 
786-PRODUCT-DESIGN-ARC-4302-3-2-3-V-II-CHAPTER-3-converted.pptx
786-PRODUCT-DESIGN-ARC-4302-3-2-3-V-II-CHAPTER-3-converted.pptx786-PRODUCT-DESIGN-ARC-4302-3-2-3-V-II-CHAPTER-3-converted.pptx
786-PRODUCT-DESIGN-ARC-4302-3-2-3-V-II-CHAPTER-3-converted.pptxBarsena
 
Scenario planning and transmedia storytelling ocad july 31 slideshare
Scenario planning and transmedia storytelling ocad july 31 slideshareScenario planning and transmedia storytelling ocad july 31 slideshare
Scenario planning and transmedia storytelling ocad july 31 slideshareZhan Li
 
Google Humboldt Ritter Institute Internet&Society -"white"-presentation "pitch"
Google Humboldt Ritter Institute Internet&Society -"white"-presentation "pitch"Google Humboldt Ritter Institute Internet&Society -"white"-presentation "pitch"
Google Humboldt Ritter Institute Internet&Society -"white"-presentation "pitch"Heiner Benking
 
Overview of my PhD research study
Overview of my PhD research study Overview of my PhD research study
Overview of my PhD research study Bath Spa University
 
Broadcasting Entrepreneurial Brainchild Based on Some Social Media Experiment...
Broadcasting Entrepreneurial Brainchild Based on Some Social Media Experiment...Broadcasting Entrepreneurial Brainchild Based on Some Social Media Experiment...
Broadcasting Entrepreneurial Brainchild Based on Some Social Media Experiment...NewMediaMK
 
Researching the idea of flexible and open learning spaces, student’s agency a...
Researching the idea of flexible and open learning spaces, student’s agency a...Researching the idea of flexible and open learning spaces, student’s agency a...
Researching the idea of flexible and open learning spaces, student’s agency a...Global OER Graduate Network
 
Daniela Petrillo | design researcher
Daniela Petrillo | design researcherDaniela Petrillo | design researcher
Daniela Petrillo | design researcherDaniela Petrillo
 
Digital Face project presentation
Digital Face project presentationDigital Face project presentation
Digital Face project presentationUCLDH
 
Knowledge Management Cultures: A Comparison of Engineering and Cultural Scien...
Knowledge Management Cultures: A Comparison of Engineering and Cultural Scien...Knowledge Management Cultures: A Comparison of Engineering and Cultural Scien...
Knowledge Management Cultures: A Comparison of Engineering and Cultural Scien...Ralf Klamma
 
Grand Challenges in Technology-Enhanced Learning
Grand Challenges in Technology-Enhanced LearningGrand Challenges in Technology-Enhanced Learning
Grand Challenges in Technology-Enhanced Learningfridolin.wild
 
OntoSOC: S ociocultural K nowledge O ntology
OntoSOC:  S ociocultural  K nowledge  O ntology OntoSOC:  S ociocultural  K nowledge  O ntology
OntoSOC: S ociocultural K nowledge O ntology IJwest
 
Distributed cognition
Distributed cognitionDistributed cognition
Distributed cognitionHongbo Zhang
 

Similar a Ethnographically Informed Studies as a Methodology for Motivation Aware Design Processes (20)

How do we search? An Issue from the JITT Research Manifesto
How do we search? An Issue from the JITT Research ManifestoHow do we search? An Issue from the JITT Research Manifesto
How do we search? An Issue from the JITT Research Manifesto
 
Lecture Qual. and Quant. tools - EFSS 2015
Lecture Qual. and Quant. tools - EFSS 2015Lecture Qual. and Quant. tools - EFSS 2015
Lecture Qual. and Quant. tools - EFSS 2015
 
About Netnography
About Netnography About Netnography
About Netnography
 
Self ethnography for better user experience
Self ethnography for better user experienceSelf ethnography for better user experience
Self ethnography for better user experience
 
Data triangulation on newspapers articles using different softwarei
Data triangulation on newspapers articles using different softwareiData triangulation on newspapers articles using different softwarei
Data triangulation on newspapers articles using different softwarei
 
Inspires Project Immersive Visualisation Event
Inspires Project Immersive Visualisation EventInspires Project Immersive Visualisation Event
Inspires Project Immersive Visualisation Event
 
786-PRODUCT-DESIGN-ARC-4302-3-2-3-V-II-CHAPTER-3-converted.pptx
786-PRODUCT-DESIGN-ARC-4302-3-2-3-V-II-CHAPTER-3-converted.pptx786-PRODUCT-DESIGN-ARC-4302-3-2-3-V-II-CHAPTER-3-converted.pptx
786-PRODUCT-DESIGN-ARC-4302-3-2-3-V-II-CHAPTER-3-converted.pptx
 
Scenario planning and transmedia storytelling ocad july 31 slideshare
Scenario planning and transmedia storytelling ocad july 31 slideshareScenario planning and transmedia storytelling ocad july 31 slideshare
Scenario planning and transmedia storytelling ocad july 31 slideshare
 
Google Humboldt Ritter Institute Internet&Society -"white"-presentation "pitch"
Google Humboldt Ritter Institute Internet&Society -"white"-presentation "pitch"Google Humboldt Ritter Institute Internet&Society -"white"-presentation "pitch"
Google Humboldt Ritter Institute Internet&Society -"white"-presentation "pitch"
 
Overview of my PhD research study
Overview of my PhD research study Overview of my PhD research study
Overview of my PhD research study
 
Facilitating Primary Student Teachers’ Development of Critical Thinking Throu...
Facilitating Primary Student Teachers’ Development of Critical Thinking Throu...Facilitating Primary Student Teachers’ Development of Critical Thinking Throu...
Facilitating Primary Student Teachers’ Development of Critical Thinking Throu...
 
Broadcasting Entrepreneurial Brainchild Based on Some Social Media Experiment...
Broadcasting Entrepreneurial Brainchild Based on Some Social Media Experiment...Broadcasting Entrepreneurial Brainchild Based on Some Social Media Experiment...
Broadcasting Entrepreneurial Brainchild Based on Some Social Media Experiment...
 
Researching the idea of flexible and open learning spaces, student’s agency a...
Researching the idea of flexible and open learning spaces, student’s agency a...Researching the idea of flexible and open learning spaces, student’s agency a...
Researching the idea of flexible and open learning spaces, student’s agency a...
 
Daniela Petrillo | design researcher
Daniela Petrillo | design researcherDaniela Petrillo | design researcher
Daniela Petrillo | design researcher
 
Digital Face project presentation
Digital Face project presentationDigital Face project presentation
Digital Face project presentation
 
Future of Media and Communications
Future of Media and CommunicationsFuture of Media and Communications
Future of Media and Communications
 
Knowledge Management Cultures: A Comparison of Engineering and Cultural Scien...
Knowledge Management Cultures: A Comparison of Engineering and Cultural Scien...Knowledge Management Cultures: A Comparison of Engineering and Cultural Scien...
Knowledge Management Cultures: A Comparison of Engineering and Cultural Scien...
 
Grand Challenges in Technology-Enhanced Learning
Grand Challenges in Technology-Enhanced LearningGrand Challenges in Technology-Enhanced Learning
Grand Challenges in Technology-Enhanced Learning
 
OntoSOC: S ociocultural K nowledge O ntology
OntoSOC:  S ociocultural  K nowledge  O ntology OntoSOC:  S ociocultural  K nowledge  O ntology
OntoSOC: S ociocultural K nowledge O ntology
 
Distributed cognition
Distributed cognitionDistributed cognition
Distributed cognition
 

Más de Andreas Schmidt

The Changing World of Work and the Role of Identities
The Changing World of Work and the Role of IdentitiesThe Changing World of Work and the Role of Identities
The Changing World of Work and the Role of IdentitiesAndreas Schmidt
 
Kompetenzmanagement im Zeitalter von Industrie 4.0: Ein Prozessmodell für agi...
Kompetenzmanagement im Zeitalter von Industrie 4.0: Ein Prozessmodell für agi...Kompetenzmanagement im Zeitalter von Industrie 4.0: Ein Prozessmodell für agi...
Kompetenzmanagement im Zeitalter von Industrie 4.0: Ein Prozessmodell für agi...Andreas Schmidt
 
Lerntechnologien und das berufliche Selbstverständnis: Warum wir tieferes Ler...
Lerntechnologien und das berufliche Selbstverständnis: Warum wir tieferes Ler...Lerntechnologien und das berufliche Selbstverständnis: Warum wir tieferes Ler...
Lerntechnologien und das berufliche Selbstverständnis: Warum wir tieferes Ler...Andreas Schmidt
 
7th International Workshop on Motivational and Affective Aspects - Keynote
7th International Workshop on Motivational and Affective Aspects - Keynote7th International Workshop on Motivational and Affective Aspects - Keynote
7th International Workshop on Motivational and Affective Aspects - KeynoteAndreas Schmidt
 
Mobiles Peer Coaching zur Verbesserung der Teamarbeit und der gegenseitigen U...
Mobiles Peer Coaching zur Verbesserung der Teamarbeit und der gegenseitigen U...Mobiles Peer Coaching zur Verbesserung der Teamarbeit und der gegenseitigen U...
Mobiles Peer Coaching zur Verbesserung der Teamarbeit und der gegenseitigen U...Andreas Schmidt
 
Facilitating Maturing of Socio-technical Patterns through Social Learning App...
Facilitating Maturing of Socio-technical Patterns through Social Learning App...Facilitating Maturing of Socio-technical Patterns through Social Learning App...
Facilitating Maturing of Socio-technical Patterns through Social Learning App...Andreas Schmidt
 
Social Knowledge Management and the Knowledge Maturing Perspective
Social Knowledge Management and the Knowledge Maturing PerspectiveSocial Knowledge Management and the Knowledge Maturing Perspective
Social Knowledge Management and the Knowledge Maturing PerspectiveAndreas Schmidt
 
Toward Motivational Design Patterns - 6th International Workshop on Motivatio...
Toward Motivational Design Patterns - 6th International Workshop on Motivatio...Toward Motivational Design Patterns - 6th International Workshop on Motivatio...
Toward Motivational Design Patterns - 6th International Workshop on Motivatio...Andreas Schmidt
 
EmployID at LearnTec 2015
EmployID at LearnTec 2015EmployID at LearnTec 2015
EmployID at LearnTec 2015Andreas Schmidt
 
Agile Project Management for Large-Scale Research Projects - An Introduction
Agile Project Management for Large-Scale Research Projects - An IntroductionAgile Project Management for Large-Scale Research Projects - An Introduction
Agile Project Management for Large-Scale Research Projects - An IntroductionAndreas Schmidt
 
EmployID - Projektüberblick: Förderung der Weiterentwicklung des beruflichen ...
EmployID - Projektüberblick: Förderung der Weiterentwicklung des beruflichen ...EmployID - Projektüberblick: Förderung der Weiterentwicklung des beruflichen ...
EmployID - Projektüberblick: Förderung der Weiterentwicklung des beruflichen ...Andreas Schmidt
 
Knowledge maturing - Learning Layers Theory Camp
Knowledge maturing - Learning Layers Theory CampKnowledge maturing - Learning Layers Theory Camp
Knowledge maturing - Learning Layers Theory CampAndreas Schmidt
 
REFLECT - Voice-Enabled Reflection on the Go
REFLECT - Voice-Enabled Reflection on the GoREFLECT - Voice-Enabled Reflection on the Go
REFLECT - Voice-Enabled Reflection on the GoAndreas Schmidt
 
Linking Reflective Learning and Knowledge Maturing in Organizations
Linking Reflective Learning and Knowledge Maturing in OrganizationsLinking Reflective Learning and Knowledge Maturing in Organizations
Linking Reflective Learning and Knowledge Maturing in OrganizationsAndreas Schmidt
 
Wissensreifung - eine neue Perspektive auf den Umgang mit Wissen
Wissensreifung - eine neue Perspektive auf den Umgang mit WissenWissensreifung - eine neue Perspektive auf den Umgang mit Wissen
Wissensreifung - eine neue Perspektive auf den Umgang mit WissenAndreas Schmidt
 
MATEL 2012: 3rd International Workshop on Motivational and Affective Aspects ...
MATEL 2012: 3rd International Workshop on Motivational and Affective Aspects ...MATEL 2012: 3rd International Workshop on Motivational and Affective Aspects ...
MATEL 2012: 3rd International Workshop on Motivational and Affective Aspects ...Andreas Schmidt
 
Verstehen, einbinden, verändern - Wissensreifungsprozesse gestalten
Verstehen, einbinden, verändern - Wissensreifungsprozesse gestaltenVerstehen, einbinden, verändern - Wissensreifungsprozesse gestalten
Verstehen, einbinden, verändern - Wissensreifungsprozesse gestaltenAndreas Schmidt
 
Motivationale, soziale und kulturelle Faktoren im Wissensmanagement
Motivationale, soziale und kulturelle Faktoren im WissensmanagementMotivationale, soziale und kulturelle Faktoren im Wissensmanagement
Motivationale, soziale und kulturelle Faktoren im WissensmanagementAndreas Schmidt
 
Knowledge Maturing Activities and Practices Fostering Organisational Learni...
Knowledge Maturing Activities and Practices Fostering Organisational Learni...Knowledge Maturing Activities and Practices Fostering Organisational Learni...
Knowledge Maturing Activities and Practices Fostering Organisational Learni...Andreas Schmidt
 

Más de Andreas Schmidt (20)

The Changing World of Work and the Role of Identities
The Changing World of Work and the Role of IdentitiesThe Changing World of Work and the Role of Identities
The Changing World of Work and the Role of Identities
 
Kompetenzmanagement im Zeitalter von Industrie 4.0: Ein Prozessmodell für agi...
Kompetenzmanagement im Zeitalter von Industrie 4.0: Ein Prozessmodell für agi...Kompetenzmanagement im Zeitalter von Industrie 4.0: Ein Prozessmodell für agi...
Kompetenzmanagement im Zeitalter von Industrie 4.0: Ein Prozessmodell für agi...
 
Lerntechnologien und das berufliche Selbstverständnis: Warum wir tieferes Ler...
Lerntechnologien und das berufliche Selbstverständnis: Warum wir tieferes Ler...Lerntechnologien und das berufliche Selbstverständnis: Warum wir tieferes Ler...
Lerntechnologien und das berufliche Selbstverständnis: Warum wir tieferes Ler...
 
7th International Workshop on Motivational and Affective Aspects - Keynote
7th International Workshop on Motivational and Affective Aspects - Keynote7th International Workshop on Motivational and Affective Aspects - Keynote
7th International Workshop on Motivational and Affective Aspects - Keynote
 
Mobiles Peer Coaching zur Verbesserung der Teamarbeit und der gegenseitigen U...
Mobiles Peer Coaching zur Verbesserung der Teamarbeit und der gegenseitigen U...Mobiles Peer Coaching zur Verbesserung der Teamarbeit und der gegenseitigen U...
Mobiles Peer Coaching zur Verbesserung der Teamarbeit und der gegenseitigen U...
 
Facilitating Maturing of Socio-technical Patterns through Social Learning App...
Facilitating Maturing of Socio-technical Patterns through Social Learning App...Facilitating Maturing of Socio-technical Patterns through Social Learning App...
Facilitating Maturing of Socio-technical Patterns through Social Learning App...
 
Social Knowledge Management and the Knowledge Maturing Perspective
Social Knowledge Management and the Knowledge Maturing PerspectiveSocial Knowledge Management and the Knowledge Maturing Perspective
Social Knowledge Management and the Knowledge Maturing Perspective
 
Toward Motivational Design Patterns - 6th International Workshop on Motivatio...
Toward Motivational Design Patterns - 6th International Workshop on Motivatio...Toward Motivational Design Patterns - 6th International Workshop on Motivatio...
Toward Motivational Design Patterns - 6th International Workshop on Motivatio...
 
EmployID at LearnTec 2015
EmployID at LearnTec 2015EmployID at LearnTec 2015
EmployID at LearnTec 2015
 
Agile Project Management for Large-Scale Research Projects - An Introduction
Agile Project Management for Large-Scale Research Projects - An IntroductionAgile Project Management for Large-Scale Research Projects - An Introduction
Agile Project Management for Large-Scale Research Projects - An Introduction
 
EmployID - Projektüberblick: Förderung der Weiterentwicklung des beruflichen ...
EmployID - Projektüberblick: Förderung der Weiterentwicklung des beruflichen ...EmployID - Projektüberblick: Förderung der Weiterentwicklung des beruflichen ...
EmployID - Projektüberblick: Förderung der Weiterentwicklung des beruflichen ...
 
Knowledge maturing - Learning Layers Theory Camp
Knowledge maturing - Learning Layers Theory CampKnowledge maturing - Learning Layers Theory Camp
Knowledge maturing - Learning Layers Theory Camp
 
REFLECT - Voice-Enabled Reflection on the Go
REFLECT - Voice-Enabled Reflection on the GoREFLECT - Voice-Enabled Reflection on the Go
REFLECT - Voice-Enabled Reflection on the Go
 
Linking Reflective Learning and Knowledge Maturing in Organizations
Linking Reflective Learning and Knowledge Maturing in OrganizationsLinking Reflective Learning and Knowledge Maturing in Organizations
Linking Reflective Learning and Knowledge Maturing in Organizations
 
Wissensreifung - eine neue Perspektive auf den Umgang mit Wissen
Wissensreifung - eine neue Perspektive auf den Umgang mit WissenWissensreifung - eine neue Perspektive auf den Umgang mit Wissen
Wissensreifung - eine neue Perspektive auf den Umgang mit Wissen
 
Wissensreifung
WissensreifungWissensreifung
Wissensreifung
 
MATEL 2012: 3rd International Workshop on Motivational and Affective Aspects ...
MATEL 2012: 3rd International Workshop on Motivational and Affective Aspects ...MATEL 2012: 3rd International Workshop on Motivational and Affective Aspects ...
MATEL 2012: 3rd International Workshop on Motivational and Affective Aspects ...
 
Verstehen, einbinden, verändern - Wissensreifungsprozesse gestalten
Verstehen, einbinden, verändern - Wissensreifungsprozesse gestaltenVerstehen, einbinden, verändern - Wissensreifungsprozesse gestalten
Verstehen, einbinden, verändern - Wissensreifungsprozesse gestalten
 
Motivationale, soziale und kulturelle Faktoren im Wissensmanagement
Motivationale, soziale und kulturelle Faktoren im WissensmanagementMotivationale, soziale und kulturelle Faktoren im Wissensmanagement
Motivationale, soziale und kulturelle Faktoren im Wissensmanagement
 
Knowledge Maturing Activities and Practices Fostering Organisational Learni...
Knowledge Maturing Activities and Practices Fostering Organisational Learni...Knowledge Maturing Activities and Practices Fostering Organisational Learni...
Knowledge Maturing Activities and Practices Fostering Organisational Learni...
 

Último

🐬 The future of MySQL is Postgres 🐘
🐬  The future of MySQL is Postgres   🐘🐬  The future of MySQL is Postgres   🐘
🐬 The future of MySQL is Postgres 🐘RTylerCroy
 
A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)Gabriella Davis
 
Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slidevu2urc
 
08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking MenDelhi Call girls
 
Breaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path MountBreaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path MountPuma Security, LLC
 
08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking MenDelhi Call girls
 
Real Time Object Detection Using Open CV
Real Time Object Detection Using Open CVReal Time Object Detection Using Open CV
Real Time Object Detection Using Open CVKhem
 
A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?Igalia
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Miguel Araújo
 
A Call to Action for Generative AI in 2024
A Call to Action for Generative AI in 2024A Call to Action for Generative AI in 2024
A Call to Action for Generative AI in 2024Results
 
2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...Martijn de Jong
 
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking MenDelhi Call girls
 
What Are The Drone Anti-jamming Systems Technology?
What Are The Drone Anti-jamming Systems Technology?What Are The Drone Anti-jamming Systems Technology?
What Are The Drone Anti-jamming Systems Technology?Antenna Manufacturer Coco
 
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...Neo4j
 
Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024The Digital Insurer
 
Boost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdfBoost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdfsudhanshuwaghmare1
 
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law DevelopmentsTrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law DevelopmentsTrustArc
 
The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024Rafal Los
 
Scaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationScaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationRadu Cotescu
 
Advantages of Hiring UIUX Design Service Providers for Your Business
Advantages of Hiring UIUX Design Service Providers for Your BusinessAdvantages of Hiring UIUX Design Service Providers for Your Business
Advantages of Hiring UIUX Design Service Providers for Your BusinessPixlogix Infotech
 

Último (20)

🐬 The future of MySQL is Postgres 🐘
🐬  The future of MySQL is Postgres   🐘🐬  The future of MySQL is Postgres   🐘
🐬 The future of MySQL is Postgres 🐘
 
A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)
 
Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slide
 
08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men
 
Breaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path MountBreaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path Mount
 
08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men
 
Real Time Object Detection Using Open CV
Real Time Object Detection Using Open CVReal Time Object Detection Using Open CV
Real Time Object Detection Using Open CV
 
A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
 
A Call to Action for Generative AI in 2024
A Call to Action for Generative AI in 2024A Call to Action for Generative AI in 2024
A Call to Action for Generative AI in 2024
 
2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...
 
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
 
What Are The Drone Anti-jamming Systems Technology?
What Are The Drone Anti-jamming Systems Technology?What Are The Drone Anti-jamming Systems Technology?
What Are The Drone Anti-jamming Systems Technology?
 
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
 
Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024
 
Boost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdfBoost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdf
 
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law DevelopmentsTrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
 
The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024
 
Scaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationScaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organization
 
Advantages of Hiring UIUX Design Service Providers for Your Business
Advantages of Hiring UIUX Design Service Providers for Your BusinessAdvantages of Hiring UIUX Design Service Providers for Your Business
Advantages of Hiring UIUX Design Service Providers for Your Business
 

Ethnographically Informed Studies as a Methodology for Motivation Aware Design Processes

  • 1. Christine Kunzmann, Andreas Schmidt Ethnographically Informed Studies as a Methodology for Motivation Aware Design Processes MATEL 2011September 20, 2011 Palermo http://mature-ip.eu http://www.mirror-project.eu
  • 2. Outline Ethnographicallyinformedstudy in MATURE Ethnographicallyinformedstudy in MIRROR Conclusions
  • 3. Ethnographicresearch Immersionintothesocialenvironment Focuses not only on whathappens, but also whyandhow Challenge: traditional ethnographicresearchisbased on longperiodsof time As a consequence in CSCW andotherfields: Modifiedmethods, such as „rapid ethnography“ More focused, combinationofperspectives
  • 5. Ethnographicresearch in MATURE Goals / Scope Learnmoreabout real-worldknowledgematuringpractices Seven organizations, twoofthemdesignatedapplicationpartners Ethnographicresearchteam establishedrelationshipswiththerespectivecompany mixedbackground, someexperiencedwithmethods, otherwerecomingfromthesoftwaredevelopmentside Structure Week 1: Min. tworesearchersimmersedintotheworkpracticeandshadowedindividuals Week 2+3: Self-reporting Week 3: Return oftheethnographicresearchers
  • 6. ResultsandExperiences Results rich qualitative dataanalyzedwithstructuredtextanalysis in a collaborativeway Resultswereamalgamatedintostructuredpersonadescriptions Specificsections on motivational aspects Fedintousecasedefinitionprocess Experiences Empiricalgroundingledto a higherrichnessofunderstanding Particularlydevelopersformingpartoftheethnographicteamshasbeenveryuseful Formed a sharedunderstandingof real-worldproblems(7 out of 12 partnersparticipated)
  • 7. Lessonslearnt Resultswerehighlydependent on priorsensitization futurestudiesshouldincludelongerpreparatoryphases Personashavebeenusefulatthebeginningoftherequirementsprocess But theyhavebeenreplacedbythedirectinteractionwith real targetusers
  • 9. MIRROR EthnographicallyInformed Study Goal / Scope roleofaffectiveaspectsforreflection motivational barriers in thetransitionbetween individual, teamandorganizationallevel combinedwith a sensorbeltstudy onehospital Ethnographicteam 3 researchers, onewithpriorexperience in ethnographyanddomainexperience
  • 10. Structure Fourdaysofimmersion in theworkpractice(fivepersonsobserved, bothnursesandphysicians) Analysis phase (fivedays) Onehourinterviews Presentedsensordataanalysis askedaboutinterestingeventsfromnotesin ordertogetthebroadercontext Results Analysis with a structuredtextanalysissimilartothemethodused in MATURE, but limited to a smallergroupofresearchers
  • 11. Foundinterestingaspects, such asinterferencewithexistingcopingstrategies Shortened time preventedresearchersfromobservingdevelopments, whichcouldbeonlypartiallycompensatedbytheinterviews Mightbeproblematic
  • 14. Conclusions Ethnographicelementsyield a richerandmoreholisticunderstanding, particularlyfor motivational aspects Ethnographicteamsshouldbecomposedofbothexperiencedethnographersanddevelopers Prior trustrelationshipanddomainexperienceisbeneficialtocompensateforshortness Decidecarefully on thetime period Design processes should make productive use of narratives communicate efficiently experiences made during the ethnographic research narratives should be preferred over formal models or descriptions.
  • 15. Outlook & Contact MATURE IP – http://mature-ip.eu Identifyingandovercomingbarrierstoknowledgematuring in organizations Christine Kunzmann Researcher @ FZI andKompetenzorientierte Personalentwicklung http://kompetenzen-gestalten.de contact@christine-kunzmann.de Andreas Schmidt Department Manager Scientific CoordinatorMATURE FZI Research Center for Information Technologies andreas.schmidt@fzi.de http://andreas.schmidt.name