Microlearning and the Knowledge Maturing Process: Towards Conceptual Foundations for Work-Integrated Microlearning Support

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Andreas Schmidt

Microlearning 2007, Innsbruck, June 20-22, 2007

Microlearning and the Knowledge Maturing Process: Towards Conceptual Foundations for Work-Integrated Microlearning Support FZI Research Center for Information Technologies Information Process Engineering Karlsruhe, GERMANY [email_address] http://www.fzi.de/ipe Andreas Schmidt

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Knowledge Maturing Process Emergence of ideas Distribution in Communities Formali- zation Formal training new ideas common terminology ad hoc incorporation into training entering into common curricula communication artefacts FAQ entries forum contributions text books courses certificates redesign of the organisation learning objects patents best practices personal notes Ad hoc training project reports case studies lessons learnt formal structure Information artefacts informal learning formal learning

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Software engineering has been transformed in recent years by understanding the interaction with customers and the target context as an ongoing learning process. Responsiveness to change and user-centered design have been the consequences. In a similar way, knowledge and ontology engineering are undergoing fundamental changes to acknowledge the fact that they are part of a collective knowledge maturing process. We explore three examples: (i) social media based competence management in career guidance, (ii) ontology-centered reflection in multi-professional environments in palliative care, and (iii) aligning individual mindlines in pratice networks of General Practitioners. Based on these, we extract four levels of designing for knowledge maturing and associated technical implementations. This shows that future technology support should especially target facilitation of self-organized, but tool-mediated knowledge development processes, where, e.g., workplace learning analytics can play a prominent role

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Microlearning and the Knowledge Maturing Process: Towards Conceptual Foundations for Work-Integrated Microlearning Support

1. Microlearning and the Knowledge Maturing Process: Towards Conceptual Foundations for Work-Integrated Microlearning Support FZI Research Center for Information Technologies Information Process Engineering Karlsruhe, GERMANY [email_address] http://www.fzi.de/ipe Andreas Schmidt

2.

3. Knowledge Maturing Process Emergence of ideas Distribution in Communities Formali- zation Formal training new ideas common terminology ad hoc incorporation into training entering into common curricula communication artefacts FAQ entries forum contributions text books courses certificates redesign of the organisation learning objects patents best practices personal notes Ad hoc training project reports case studies lessons learnt formal structure Information artefacts informal learning formal learning

4.