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&
Scrum Patterns
As a Scrum Professional, I want to learn Key Scrum Patterns that can enable my
team to deliver twice the work in half the time
&
Valerio Zanini
Agile and Product Innovation
Coach and Trainer
CST, SPC, TBR Trainer
Washington, DC & Italy
Originally from Italy
Electrical & Computer Engineer
Moved to the USA in 2006 for MBA
Associate Product Manager
VP Technology & Product
Co-Founder,
Chief Product Manager
Director, Digital Product Development
2001 2006
2011
2013
2017
Founder, Author
&
Arundhati Dutta
Product Owner/Founder, LST & ICP-ACC
Authorized Instructor
3
&4
What are Patterns?
History: Christopher Alexander and
his work in architecture - QWAN
Scrum Patterns accelerate
productivity
More at www.scrumplop.org
&5
Key Scrum Patterns
Patterns are required for high performance
Teams that Finish Early Accelerate Faster - discovered by OpenView investors analyzing thousands of sprints
• Ready Backlog - How do you get started?
• Stable Teams - How do you develop and sustain performance?
• Yesterday’s Weather - How do you pull backlog into a sprint?
• Swarming - How do you get work done quickly?
• Interrupt Pattern - How to deal with interruptions during the sprint?
• Clean Housekeeping - How to get defect-free product at sprint end?
• Scrumming the Scrum - How to ensure you improve continuously?
• Happiness metric - How do you ensure teams aren’t overburdened?
&
Scrum Pattern: Yesterday’s Weather
As a Scrum Professional, I want to know more about the Scrum Pattern
Yesterday’s Weather so that I know how much work to pull into each Sprint
&
Pattern 1: Yesterday’s Weather
NOTE: To compute
Yesterday’s Weather,
take a rolling average
of the velocity for the
last 3 Sprints. Keep
recalculating
throughout the
release.
What is our capacity?
7
&
LARGE US BANK
Product team
Enterprise platform
My role
Agile and Product coach
&
Symptoms
Demotivated team members
No working product (after 1 year)
Too many projects in-flights
Continuously changing priorities
No Product Owner
Lack of visibility on progress
&
• Work was pushed down to the
teams (~60 points per Sprint)
• Velocity not measured, no concept
of “Yesterday’s weather”
• Scrum Master didn’t use a Burn-
down chart
Problem
10
&
START
~60
END
~30
~30 points
delivered
&
Solution
• Coached teams on need of
owning forecast + capacity
• Created visibility on progress
"Designed by starline / Freepik"
12
&
Tech Lead
“I’m their boss after all, so I
decide how much work they do”
13
&
Afterwards
Commitment
BEFORE SPRINT +1 SPRINT +2
45
60
30
14
&
Velocity
BEFORE SPRINT +1 SPRINT +2
30 33
36
+20% velocity in 2 SprintsAfterwards
15
&
2 teams in a SAFe ART – recent Sprint Review
&
Scrum Pattern: Interrupt Buffer
As a Scrum Professional, I want to know more about the Scrum Pattern
Interrupt Buffer so that I can increase my team’s productivity
&18
Pattern 2: The Interrupt Pattern
Dealing with the Unexpected - Implement a Buffer!
8
5
3
5
5
5
3
5
5
8
Product
Backlog
Beginning of sprint
8
5
5
3
Sprint
Backlog
Kaizen
10 Buffer
Support
Sales
Management
Now
Later
Low Priority
On Buffer Overflow ABORT, Replan, Dates Slip
PO
To Determine Buffer Size:
Average the amount of interrupts
over the last three Sprints
&19
Interrupt Pattern for Support Teams
8
5
3
5
5
5
3
5
5
8
Improve
Backlog
PO
Support
Sales
Management
On Buffer Overflow ABORT, Replan, Dates Slip
Beginning of cycle
8
Backlog
Now
Later
Low Priority
Buffer
90%
&20
Using the Buffer for Cross-Team Communication
CCPO
CPOCPOCPO CPOProduct Line POs
Team POs
PO PO PO PO PO PO PO PO PO PO POPOPOPO
Bug
DONE
Value Stream PO
&
Scrum Pattern: Happiness Metric
As a Scrum Professional, I want to know more about the Scrum Pattern
Happiness Metric so that I can build happy & engaged teams
&22
Pattern 3: Happiness Metric
Happiness leads to better performance
People are naturally motivated
by intrinsic factors as well as
traditional extrinsic ones
Money
Power
Status
Purpose
Mastery
Autonomy
Intrinsic
Extrinsic
https://www.youtube.com/watch?v=u6XAPnuFjJc
&
• On a scale of 1 - 5 we rate
• How do you feel about your role?
• How do you feel about your team?
• How do you feel about the
company?
• What would make you feel better?
• With data from Happiness Metric,
order individual and company
improvements by value - then Scrum
the Scrum
23
Pattern: Happiness Metric
Happiness leads to better performance
&24
Comparative Agility
https://www.comparativeagility.com/capabilities/psychological-safety-
assessment
Measure Team’s Happiness
&
Team Happiness – A Leading Performance Indicator
0.0000
7.5000
15.0000
22.5000
30.0000
0.0000
1.2500
2.5000
3.7500
5.0000
6.2500
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Happiness Velocity
First signs of
trouble
VelocityHappiness
25
&26
The Licensed Scrum Master (LSM) Workshop
&27
Thank You
Valerio Zanini
vzanini@5dvision.com
@vzanini
/in/vzanini
Arundhati Dutta
arundhati@harmonicagile.com
/in/arundhati

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3 Scrum Patterns to Boost Team Productivity

  • 1. & Scrum Patterns As a Scrum Professional, I want to learn Key Scrum Patterns that can enable my team to deliver twice the work in half the time
  • 2. & Valerio Zanini Agile and Product Innovation Coach and Trainer CST, SPC, TBR Trainer Washington, DC & Italy Originally from Italy Electrical & Computer Engineer Moved to the USA in 2006 for MBA Associate Product Manager VP Technology & Product Co-Founder, Chief Product Manager Director, Digital Product Development 2001 2006 2011 2013 2017 Founder, Author
  • 3. & Arundhati Dutta Product Owner/Founder, LST & ICP-ACC Authorized Instructor 3
  • 4. &4 What are Patterns? History: Christopher Alexander and his work in architecture - QWAN Scrum Patterns accelerate productivity More at www.scrumplop.org
  • 5. &5 Key Scrum Patterns Patterns are required for high performance Teams that Finish Early Accelerate Faster - discovered by OpenView investors analyzing thousands of sprints • Ready Backlog - How do you get started? • Stable Teams - How do you develop and sustain performance? • Yesterday’s Weather - How do you pull backlog into a sprint? • Swarming - How do you get work done quickly? • Interrupt Pattern - How to deal with interruptions during the sprint? • Clean Housekeeping - How to get defect-free product at sprint end? • Scrumming the Scrum - How to ensure you improve continuously? • Happiness metric - How do you ensure teams aren’t overburdened?
  • 6. & Scrum Pattern: Yesterday’s Weather As a Scrum Professional, I want to know more about the Scrum Pattern Yesterday’s Weather so that I know how much work to pull into each Sprint
  • 7. & Pattern 1: Yesterday’s Weather NOTE: To compute Yesterday’s Weather, take a rolling average of the velocity for the last 3 Sprints. Keep recalculating throughout the release. What is our capacity? 7
  • 8. & LARGE US BANK Product team Enterprise platform My role Agile and Product coach
  • 9. & Symptoms Demotivated team members No working product (after 1 year) Too many projects in-flights Continuously changing priorities No Product Owner Lack of visibility on progress
  • 10. & • Work was pushed down to the teams (~60 points per Sprint) • Velocity not measured, no concept of “Yesterday’s weather” • Scrum Master didn’t use a Burn- down chart Problem 10
  • 12. & Solution • Coached teams on need of owning forecast + capacity • Created visibility on progress "Designed by starline / Freepik" 12
  • 13. & Tech Lead “I’m their boss after all, so I decide how much work they do” 13
  • 15. & Velocity BEFORE SPRINT +1 SPRINT +2 30 33 36 +20% velocity in 2 SprintsAfterwards 15
  • 16. & 2 teams in a SAFe ART – recent Sprint Review
  • 17. & Scrum Pattern: Interrupt Buffer As a Scrum Professional, I want to know more about the Scrum Pattern Interrupt Buffer so that I can increase my team’s productivity
  • 18. &18 Pattern 2: The Interrupt Pattern Dealing with the Unexpected - Implement a Buffer! 8 5 3 5 5 5 3 5 5 8 Product Backlog Beginning of sprint 8 5 5 3 Sprint Backlog Kaizen 10 Buffer Support Sales Management Now Later Low Priority On Buffer Overflow ABORT, Replan, Dates Slip PO To Determine Buffer Size: Average the amount of interrupts over the last three Sprints
  • 19. &19 Interrupt Pattern for Support Teams 8 5 3 5 5 5 3 5 5 8 Improve Backlog PO Support Sales Management On Buffer Overflow ABORT, Replan, Dates Slip Beginning of cycle 8 Backlog Now Later Low Priority Buffer 90%
  • 20. &20 Using the Buffer for Cross-Team Communication CCPO CPOCPOCPO CPOProduct Line POs Team POs PO PO PO PO PO PO PO PO PO PO POPOPOPO Bug DONE Value Stream PO
  • 21. & Scrum Pattern: Happiness Metric As a Scrum Professional, I want to know more about the Scrum Pattern Happiness Metric so that I can build happy & engaged teams
  • 22. &22 Pattern 3: Happiness Metric Happiness leads to better performance People are naturally motivated by intrinsic factors as well as traditional extrinsic ones Money Power Status Purpose Mastery Autonomy Intrinsic Extrinsic https://www.youtube.com/watch?v=u6XAPnuFjJc
  • 23. & • On a scale of 1 - 5 we rate • How do you feel about your role? • How do you feel about your team? • How do you feel about the company? • What would make you feel better? • With data from Happiness Metric, order individual and company improvements by value - then Scrum the Scrum 23 Pattern: Happiness Metric Happiness leads to better performance
  • 25. & Team Happiness – A Leading Performance Indicator 0.0000 7.5000 15.0000 22.5000 30.0000 0.0000 1.2500 2.5000 3.7500 5.0000 6.2500 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Happiness Velocity First signs of trouble VelocityHappiness 25
  • 26. &26 The Licensed Scrum Master (LSM) Workshop