Originally distributed at MRC Region I & II Summit 2011.

1.
VIDEOS
Social Media Revol
lution 2011 http://youtu
u.be/3SuNx0U
UrnEo
Social Media in Pla English
ain http://youtu
u.be/MpIOClX
X1jPE
Twitte in Plain En
er nglish http://youtu
u.be/ddO9idm
max0o
Twitte Search in Plain English
er P h http://youtu
u.be/jGbLWQ
QYJ6iM
Wikis in Plain Engl
lish http://youtu
u.be/‐dnL00T
TdmLY
Blogs i Plain Engl
in lish http://youtu
u.be/NN2I1pW
WXjXI
What i LinkedIn?
is http://youtu
u.be/IzT3JVUG
GUzM
Social Networking in Plain Eng
glish http://youtu
u.be/6a_KF7T
TYKVc
How to Sell Soap (a
o about viral marketing)
m http://youtu
u.be/pI5D4OF
F7uqg
Marke
eting. Social Marketing. (a
M about the cha
anges in 21st century http://youtu
u.be/pI5D4OF
F7uqg
communication)
How to Use Social Media in the Federal Gov
o e vernment http://youtu
u.be/cIjdKi6D
DGJQ
17 Sta and Local Government Honored for Web 2.0 and Social
ate ts f a http://bit.ly/
/kZD86t
Media
ARTICL & EBOO
LES OKS
The No
onprofit Soci Media Dec
ial cision Guide, 2011
, http://wwww.idealware
e.org/reports
s/nonprofit‐so
ocial‐media‐
decision‐g
guide
How to Master Fac
o cebook Marketing in 10 Days, 2011
D http://ww
ww.hubspot.c
com/faceboo
ok‐for‐busines
ss‐marketing‐
‐
kit‐2/
A National Survey of Social Med Use in Sta
dia ate http://ww
ww.nascio.org/publication
ns/documents
s/NASCIO‐
Governnment: Frien Follower and Feeds
nds, rs, s. SocialMe dia.pdf
Specia Report: Exp Round Table on Soci Media and
al pert T ial d http://ww
ww.apha.org/
/about/news/
/socialmediariskcomm_ro
ou
Risk Communicatio During Ti
on imes of Crisis Strategic
s: ndtable.h
htm
Challenges and Opportunities
Risk co
ommunicatio in the inte
on ernet age: Th Rise of
he http://bit
t.ly/mcsOsE
disorg
ganized skept
ticism
Alyson Cobb can be reached at 603-573-
C e a -3319 or ac
cobb@jsi.co
om.
Arielle Slam can be reached at 603-573-
S e a -3341 or asl
lam@jsi.co
om.

2.
Internet, broadban and cell phone statisti
nd, ics http://ww
ww.pewinternet.org/Repo orts/2010/Internet‐
broadbannd‐and‐cell‐ph
hone‐statistic
cs.aspx
Twitte Update, 20
er 011 http://ww
ww.pewinternet.org/Repo
orts/2011/Tw
witter‐Update‐
‐
2011.aspx
x
The So
ocial Life of Health Inform
H mation, 2011 http://wwww.pewinternet.org/Repo orts/2011/Soc
cial‐Life‐of‐
Health‐In
nfo/Part‐1/Sec
ction‐2.aspx
Web UUsers Increassingly Rely on Social Media to Seek
n http://rdc
crss.org/crvkrR
Help in a Disaster, 2010
n
Social Media Vs. Th Floods , 20
he 011 http://ww
ww.cci.edu.au
u/about/med
dia/social‐media‐vs‐the‐
floods
Google Person Find a tool bo of disaste from
e der: orn er, http://lat
t.ms/lXqlCg
Hurric
cane Katrina to Japan’s qu
uake, tsunam 2011
mi,
Internet World Sta Usage and Population Statistics,
ats: n http://ww
ww.internetw
worldstats.com
m/stats.htm
2010
The So
ocial Habit 20
011 http://ww
ww.edisonressearch.com/h
home/archive
es/2011/05/th
he
_social_h
habit_2011.ph
hp
WEBSITES
http://
/socialmedia
a.policytool.n
net/ PolicyToo
ol is a social m
media policy g
generator tha
at simplifies th
he
process o
of creating guidelines.
HowTo
o.gov/social‐m
media “HowTo.g gov is a website to help goovernment wo
orkers deliver a
better cu stomer experrience to citiz
zens.”
facebo
ook.com/gove
ernment A Facebo ok page for in
nformation about how Go
overnment can
best use F
Facebook
Hootsu
uite.com Hootsuitee is a social m
media dashboa ard used to mmanage
multiple s
social media accounts, inc cluding cross‐posting the
same me ssage on mul ltiple account
ts (ie. Twitter
r and
Facebookk). It allows addministratorss to coordinatte with other
administrrators of the aaccounts and d track the succcess of your
social me
edia use.
Alyson Cobb can be reached at 603-573-
C e a -3319 or ac
cobb@jsi.co
om.
Arielle Slam can be reached at 603-573-
S e a -3341 or asl
lam@jsi.co
om.