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Marketing for Non Marketing People Muhammad Arman
Background ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
In the past, if we were trying to sell  sushi , we will market it as  a cold dead fish Bojana Fazarinc Hewlett Packard
Story of ,[object Object],[object Object],[object Object],[object Object]
Menu ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Marketing Concept   Marketing: is the process of planning and executing the  conception, pricing, promotion and distribution  of  idea, goods and services  to create exchanges that  satisfy individual  and  organizational goals  (American Marketing Association)
Marketing = sales ???? Why there are more often marketing manager than sales manager ? Sales engineer vs marketing engineer
Identical Sales Marketing
Different Sales Marketing
Case ,[object Object],[object Object]
Satisfaction ,[object Object],[object Object],[object Object]
Satisfaction con't Service Quality Product  Quality Price Situational factors Customer Satisfaction Personal factors
Marketing Mix; 4P's ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Marketing Mix (traditional) Product Price Promotion Place Strategic Action Customer
Product Marketing Mix Product Price Distribution Promotion
Product (definition) ,[object Object],[object Object]
Product ,[object Object],[object Object],[object Object]
Product vs Service 0 % 100 % 100 % Service Emphasis Product Emphasis Washing Powder Fast food restaurant Insurance Cleaning service
Product vs service ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Implication ,[object Object],[object Object],[object Object],[object Object]
Define your existing product and or  service (DISCUSSION)
Product Innovations, why? ,[object Object],[object Object],[object Object],[object Object],[object Object]
New Product ??? It is really new?
New Product ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Successful New product ,[object Object],[object Object],[object Object],[object Object]
Process of New Product ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is your new product? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Service, deeper ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Dimensions Service ,[object Object],[object Object],[object Object],[object Object]
Procedural Dimension  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Convivial Dimension ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Service from customer's point of view Service  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Brand Branding is the process by which companies distinguish their product offerings from those of the competition
Important of Branding ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Good brand name should ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
Price Marketing Mix Price Distribution Promotion Product
Price and Pricing Strategy ,[object Object],[object Object]
Pricing, both side + = + = Consumer costs Business costs Money  Time  Cognitive activity Behavior effort Price   willing to sell Profit Value Price willing to pay Production  Promotion  Distribution  Marketing research Market exchange
Price Objectives ,[object Object],[object Object],[object Object],[object Object]
Five C's of Pricing ,[object Object],[object Object],[object Object],[object Object],[object Object]
Strategic Approach of Pricing Analyze consumer-product relationships Analyze the environmental situation Determine the role of price in marketing strategy Estimate production and marketing costs Set pricing objectives Develop pricing strategy and set prices
Think About Your ,[object Object],[object Object],[object Object],[object Object],For your pricing
Promotion Marketing Mix Price Distribution Promotion Product
Promotion ,[object Object],[object Object],[object Object]
Some questions ,[object Object],[object Object],[object Object],[object Object],[object Object]
Promotional MIX ,[object Object],[object Object],[object Object],[object Object],Advertising Public Relation Sales Promotion Personal Selling
AIDA ,[object Object],[object Object],[object Object],[object Object]
Customer vs promotion ,[object Object],[object Object],[object Object],[object Object]
Stage of Sales Contact ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Distribution Marketing Mix Price Distribution Promotion Product
Distribution ,[object Object],[object Object],[object Object],[object Object]
Distribution Channel ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Distribution of Service ,[object Object],[object Object],[object Object],[object Object]
Summary ,[object Object],[object Object],[object Object]
Question ? ,[object Object],[object Object],[object Object]

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Marketing For Non Marketing People

  • 1. Marketing for Non Marketing People Muhammad Arman
  • 2.
  • 3. In the past, if we were trying to sell sushi , we will market it as a cold dead fish Bojana Fazarinc Hewlett Packard
  • 4.
  • 5.
  • 6. Marketing Concept Marketing: is the process of planning and executing the conception, pricing, promotion and distribution of idea, goods and services to create exchanges that satisfy individual and organizational goals (American Marketing Association)
  • 7. Marketing = sales ???? Why there are more often marketing manager than sales manager ? Sales engineer vs marketing engineer
  • 10.
  • 11.
  • 12. Satisfaction con't Service Quality Product Quality Price Situational factors Customer Satisfaction Personal factors
  • 13.
  • 14. Marketing Mix (traditional) Product Price Promotion Place Strategic Action Customer
  • 15. Product Marketing Mix Product Price Distribution Promotion
  • 16.
  • 17.
  • 18. Product vs Service 0 % 100 % 100 % Service Emphasis Product Emphasis Washing Powder Fast food restaurant Insurance Cleaning service
  • 19.
  • 20.
  • 21. Define your existing product and or service (DISCUSSION)
  • 22.
  • 23. New Product ??? It is really new?
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 33. Brand Branding is the process by which companies distinguish their product offerings from those of the competition
  • 34.
  • 35.
  • 36.  
  • 37. Price Marketing Mix Price Distribution Promotion Product
  • 38.
  • 39. Pricing, both side + = + = Consumer costs Business costs Money Time Cognitive activity Behavior effort Price willing to sell Profit Value Price willing to pay Production Promotion Distribution Marketing research Market exchange
  • 40.
  • 41.
  • 42. Strategic Approach of Pricing Analyze consumer-product relationships Analyze the environmental situation Determine the role of price in marketing strategy Estimate production and marketing costs Set pricing objectives Develop pricing strategy and set prices
  • 43.
  • 44. Promotion Marketing Mix Price Distribution Promotion Product
  • 45.
  • 46.
  • 47.
  • 48.
  • 49.
  • 50.
  • 51. Distribution Marketing Mix Price Distribution Promotion Product
  • 52.
  • 53.
  • 54.
  • 55.
  • 56.