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Leader’s Guide to Storytelling
Mastering the Art and Discipline of Business Narrative
Slide and Presentation by: Arry Rahmawan
System Engineering, Modeling, and Simulation (SEMS) Lab
Agenda
• Introduction
• The Role of Story in Organization
• Eight Narrative Patterns
• Putting it All Together
Part 1:
INTRODUCTION
Different World of
Leadership and Storytelling
Introduction
Storytelling is necessary for trying to
communicate new idea to a
skeptical audience
Introduction
The Role of Storytelling:
A good example may make something easier
to understand and easier to remember
Introduction
Leadership is essentially a task of persuasion – of
winning people’s minds and hearts. The principal task of
leadership is to create a new consensus about
the goals to be pursued and how to achieve them.
The Nature of Leadership
Part 2:
The Role of Story in
Organization
Story of Malaria in Zambia
Telling the Right Story
Do stories really have a role to play in
the business world?
Yes!
but leaders need to employ a variety of
narrative patterns for different aims
Narratives that spark action
Stories that communicate who you are
Using narrative to enhance the brand
Sharing knowledge through compelling stories
Transmitting values through narrative
Taming the grapevine
Future stories and scenarios
Learning to perform the story
Telling the Right Story
8 narrative patterns for 8 different business purposes:
Telling the Story Right
Delivery:
7% meanings
from Words,
93% Non-Verbal
Four Key Elements of Storytelling
Performance
Style:
raconteur, stand-up
comedian, orator,
reflexive, romantic
Truth:
Proceed on the basis That
is Possible to Tell the
Truth, accept, certain,
fearless, and relentless.
Tell the Truth as You See It
Preparation:
Be rehearsed But
Spontaneous
Choose the Shape
of Your Story and
Stick to It
Part 3:
8 Narrative Patterns
Pattern #1:
Sparkling Action
(springboard stories)
Describe how a successful change
was implemented in the past, but
allows listeners to imagine how it
might work in their situation
TIPS: Avoid exessive detail that will
take audience’s mind off its own
challenge
Pattern #2
Communicating
who You Are
Provides audience-engaging drama and reveals
some strength or vulnerability from your past
TIPS: Provide meaningful details but also make
sure the audience has time and inclination to hear
your story
Pattern #3:
Transmitting Values
Feels familiar to the audience and will
prompt discussion about issues raised
by the value being promoted.
TIPS: Use believable (though perhaps
hypothetical) characters and situations,
and never forget that the story must be
consistent with your own actions.
Pattern #4:
Communicating who
the firm is - branding
Is usually told by the product or
service itself, or by customer word-of-
mouth or by a credible third party
TIPS: Be sure that the firm is actually
delivering on the brand promise
Pattern #5:
Fostering
Movingly recounts a situation that
listeners have also experienced and that
prompts them to share their own
stories about the topic
TIPS: Ensure that a set agenda
doesn’t squelch this swapping of
stories – and that you have an action
plan ready to tap the energy
unleashed by this narrative chain
reaction. Share similar values.
Pattern #6:
Taming the Grapevine
Highlights, often through the use of gentle humor,
some aspect of a rumor that reveals it to be untrue
or unreasonable
TIPS: Avoid the temptation to be mean-spirited –
and be sure that the rumor is indeed false!
Pattern #7:
Sharing Knowledge
Focuses on mistakes made and shows, in some
detail, how they were corrected, with an
explanation of why the solution worked
TIPS: Solicit alternative – and possibly
better solutions.
Pattern #8:
Leading people into
the Future
Evokes the future you want to
create without providing
excessive detail that will only turn
out to be wrong.
TIPS: Be sure of your storytelling
skills. (Otherwise, use a story in
which the past can serve as a
springboard to the future).
Eight Narrative Patterns
Eight Narrative Patterns (con’t)
Part 4:
Putting it All
Together
Using Narrative to Transform
Your Organization
Storytelling underlies key aspects
of continuous innovation because
interactive human-based
relationship between
organization’s leadership, the
people doing the work
(employee), and the people for
whom the work is being done are
the engines of productivity and
innovation.
“Through story, we learn to see each other and
ourselves, and come to love what we see as well as
acquire the power to change it. In this way we come
to terms with our past, our present, and our future.”

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Leader's Guide to Storytelling

  • 1. Leader’s Guide to Storytelling Mastering the Art and Discipline of Business Narrative Slide and Presentation by: Arry Rahmawan System Engineering, Modeling, and Simulation (SEMS) Lab
  • 2. Agenda • Introduction • The Role of Story in Organization • Eight Narrative Patterns • Putting it All Together
  • 4. Different World of Leadership and Storytelling Introduction Storytelling is necessary for trying to communicate new idea to a skeptical audience
  • 5. Introduction The Role of Storytelling: A good example may make something easier to understand and easier to remember
  • 6. Introduction Leadership is essentially a task of persuasion – of winning people’s minds and hearts. The principal task of leadership is to create a new consensus about the goals to be pursued and how to achieve them. The Nature of Leadership
  • 7. Part 2: The Role of Story in Organization
  • 8. Story of Malaria in Zambia
  • 9. Telling the Right Story Do stories really have a role to play in the business world? Yes! but leaders need to employ a variety of narrative patterns for different aims
  • 10. Narratives that spark action Stories that communicate who you are Using narrative to enhance the brand Sharing knowledge through compelling stories Transmitting values through narrative Taming the grapevine Future stories and scenarios Learning to perform the story Telling the Right Story 8 narrative patterns for 8 different business purposes:
  • 11. Telling the Story Right Delivery: 7% meanings from Words, 93% Non-Verbal Four Key Elements of Storytelling Performance Style: raconteur, stand-up comedian, orator, reflexive, romantic Truth: Proceed on the basis That is Possible to Tell the Truth, accept, certain, fearless, and relentless. Tell the Truth as You See It Preparation: Be rehearsed But Spontaneous Choose the Shape of Your Story and Stick to It
  • 13. Pattern #1: Sparkling Action (springboard stories) Describe how a successful change was implemented in the past, but allows listeners to imagine how it might work in their situation TIPS: Avoid exessive detail that will take audience’s mind off its own challenge
  • 14. Pattern #2 Communicating who You Are Provides audience-engaging drama and reveals some strength or vulnerability from your past TIPS: Provide meaningful details but also make sure the audience has time and inclination to hear your story
  • 15. Pattern #3: Transmitting Values Feels familiar to the audience and will prompt discussion about issues raised by the value being promoted. TIPS: Use believable (though perhaps hypothetical) characters and situations, and never forget that the story must be consistent with your own actions.
  • 16. Pattern #4: Communicating who the firm is - branding Is usually told by the product or service itself, or by customer word-of- mouth or by a credible third party TIPS: Be sure that the firm is actually delivering on the brand promise
  • 17. Pattern #5: Fostering Movingly recounts a situation that listeners have also experienced and that prompts them to share their own stories about the topic TIPS: Ensure that a set agenda doesn’t squelch this swapping of stories – and that you have an action plan ready to tap the energy unleashed by this narrative chain reaction. Share similar values.
  • 18. Pattern #6: Taming the Grapevine Highlights, often through the use of gentle humor, some aspect of a rumor that reveals it to be untrue or unreasonable TIPS: Avoid the temptation to be mean-spirited – and be sure that the rumor is indeed false!
  • 19. Pattern #7: Sharing Knowledge Focuses on mistakes made and shows, in some detail, how they were corrected, with an explanation of why the solution worked TIPS: Solicit alternative – and possibly better solutions.
  • 20. Pattern #8: Leading people into the Future Evokes the future you want to create without providing excessive detail that will only turn out to be wrong. TIPS: Be sure of your storytelling skills. (Otherwise, use a story in which the past can serve as a springboard to the future).
  • 23. Part 4: Putting it All Together
  • 24. Using Narrative to Transform Your Organization Storytelling underlies key aspects of continuous innovation because interactive human-based relationship between organization’s leadership, the people doing the work (employee), and the people for whom the work is being done are the engines of productivity and innovation.
  • 25. “Through story, we learn to see each other and ourselves, and come to love what we see as well as acquire the power to change it. In this way we come to terms with our past, our present, and our future.”