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TWENTY STEPS, TWICE TEN.


              THE IMPLEMENTATION OF PROCUREMENT
                              IS A
                    CULTURAL CHANGE PROJECT




                 BUSINESS

                                                  GLOBAL APPROACH

                   PEOPLE




Arturo Díaz
TWENTY STEPS, TWICE TEN.


                     THE IMPLEMENTATION OF PROCUREMENT
                                     IS A
                           CULTURAL CHANGE PROJECT                    BUSINESS

      S
      T
      A
      R
      T          DEFINE:         PREPARE:              PLAN:         IMPLEMENT:       SUSTAIN:
      I
      N       -Business case.     -Identify         - Design how      - Strategy.     - Measure.
      G                         stakeholders.          to do it.

          - Desired outcome.       - Risks.       - Communication.    - Tactics.      - Monitor.
      P
      O                         -- Dificulties.      -- Training.                   -- Involvement.
      I
      N
      T




Arturo Díaz
TWENTY STEPS, TWICE TEN.


                    THE IMPLEMENTATION OF PROCUREMENT
                                    IS A
                          CULTURAL CHANGE PROJECT             PEOPLE

      S
      T
      A
      R
      T
      I                                                       ABILITY TO
      N       AWARENESS OF      DESIRE TO
                                                KNOWLEDGE
                                                              IMPLEMENT    REINFORCEMENT
      G         THE NEEDS    PARTICIPATE AND                 PROCUREMENT        TO KEEP
                                                   OF
                    OF           SUPPORT                        ON THE      PROCUREMENT
                                               PROCUREMENT
              PROCUREMENT     PROCUREMENT                     DAY-TO-DAY       IN PLACE
                                                                 BASIS
      P
      O
      I
      N
      T




Arturo Díaz
TWENTY STEPS, TWICE TEN.


              THE IMPLEMENTATION OF PROCUREMENT
                              IS A
                    CULTURAL CHANGE PROJECT        GLOBAL APPROACH

      S
      T
      A
      R
      T
      I
      N
      G


      P
      O
      I
      N
      T




Arturo Díaz
TWENTY STEPS, TWICE TEN.


                      THE IMPLEMENTATION OF PROCUREMENT
                                      IS A
                            CULTURAL CHANGE PROJECT            GLOBAL APPROACH

      S
      T
      A
                                                   F                           S
      R                        Tolerance for       I           Monitor         E
      T                         Ambiguity          R                           C
                                                               Measure
      I                                            S                           O
                                                                  &
      N                                            T                           N
                                                             Involvement
      G       Defining who                                                     D

                              Clear Business       S                           S
                                Objectives         T                           T
      P                                            E      Open Communication   E
      O                                            P                           P
      I
      N
      T




Arturo Díaz
TWENTY STEPS, TWICE TEN.


              THE IMPLEMENTATION OF PROCUREMENT
                              IS A
                    CULTURAL CHANGE PROJECT        GLOBAL APPROACH

      S
      T
      A
                                           F                     S
      R
                                           I                     E
      T                                    R                     C
      I                                    S                     O
      N                                    T                     N
      G                                                          D

                                           S                     S
                                           T                     T
      P                                    E                     E
      O                                    P                     P
      I
      N
      T




Arturo Díaz
TWENTY STEPS, TWICE TEN.


              1.     Describe purchasing before the current situation.
              2.     Commitment from top managers.
              3.     Understanding the role of purchasing in the company.
              4.
              4      Defining the Vision and Mission.
                                              Mission
              5.     Selling the role of purchasing to the different groups of the company. Sinergies.
              6.     Finding stakeholders.
              7.     Defining specifics goals.
              8.     Quick benefits.
              9.     Defining the strategy.
                        f
              10.   Defining the organization.
              11.   Building Purchasing Manual.
              12.   Knowledge Management.
              13.   The use of training as a development tool.
                                       g            p
              14.   Defining the key processes.
              15.   Measures. The use of internal benchmarking as a motivation tool.
              16.   Communications.
              17.   Tools to change the culture.
              18.
              18    Involvement of stake holders
                                           holders.
              19.   Fixing purchasing in the middle of the business.
              20.   Getting the mature organization.


              Mistakes d
              Mi t k and successes.
              Benchmarks.




Arturo Díaz
TWENTY STEPS, TWICE TEN.
                                               5. Selling the role of purchasing to the different groups of the company.
                                               6. Finding stakeholders.
                                               7. Defining specifics goals.
                                               7 D fi i          ifi      l
                                               15. Measures. The use of internal benchmarking as a motivation tool.
                                               18. Involvement of stake holders.
                                               19. Fixing purchasing in the middle of the business.


3. Understanding the role of purchasing in the company.
4. Defining the Vision and Mission.
8. Quick benefits.
9.
9 Defining the strategy
                strategy.
14 Defining the key processes.    5        6        7                           15      18       19
                                                               10                                                  20
         1        2        3      4        8        9                  14
                                                                                     10. Defining the organization.
                                                                                     20. Getting the mature organization.


                                          11                           12       13      16       17
1.    Describe purchasing before the current situation
                                                                11. Building Purchasing Manual.
2.
2     Commitment from top managers
                           managers.
                                                                12. Knowledge Management.
                                                                12 K      l d M
                                                                13. The use of training as a development tool.
                                                                16. Communications.
                                                                17. Tools to change the culture.




 Arturo Díaz
TWENTY STEPS, TWICE TEN.
                                               5. Selling the role of purchasing to the different groups of the company.
                                               6. Finding stakeholders.
                                               7. Defining specifics goals.
                                               7 D fi i          ifi      l
                                               15. Measures. The use of internal benchmarking as a motivation tool.
                                               18. Involvement of stake holders.
                                               19. Fixing purchasing in the middle of the business.


3. Understanding the role of purchasing in the company.
4. Defining the Vision and Mission.
8. Quick benefits.
9.
9 Defining the strategy
                strategy.                                                                                           S
14 Defining the key processes.    5        6
                                     Tolerance for  7           F
                                                                I
                                                                                15 18
                                                                                  Monitor        19                 E
                                      Ambiguity                                    Measure                          C
                                                                R
                                                               10
                                                                S                     &                            20
                                                                                                                    O
                                                                                                                    N
                                                                                 Involvement
         1        2
               Defining who3      4        8        9                  14                                           D
                                                                S                 10. Defining the organization.
                                   Clear Business                                                                S
                                                                                  20. Getting the mature organization.
                                                                T
                                     Objectives                                                                  T
                                                                E          Open Communication                    E
                                          11                    P      12       13      16       17              P


1.    Describe purchasing before the current situation
                                                                11. Building Purchasing Manual.
2.
2     Commitment from top managers
                           managers.
                                                                12. Knowledge Management.
                                                                12 K      l d M
                                                                13. The use of training as a development tool.
                                                                16. Communications.
                                                                17. Tools to change the culture.




 Arturo Díaz
TWENTY STEPS, TWICE TEN.
                                               5. Selling the role of purchasing to the different groups of the company.
                                               6. Finding stakeholders.
                                               7. Defining specifics goals.
                                               7 D fi i          ifi      l
                                               15. Measures. The use of internal benchmarking as a motivation tool.
                                               18. Involvement of stake holders.
                                               19. Fixing purchasing in the middle of the business.


3. Understanding the role of purchasing in the company.
4. Defining the Vision and Mission.
8. Quick benefits.
9.
9 Defining the strategy
                strategy.
14 Defining the key processes.    5        6        7                           15
                                                 Working with the whole organization    18       19
                                                               10                                                  20
         1        2        3      4        8     9               14
                                           Working with current purchasing organization
                                                                                     10. Defining the organization.
                                                                                     20. Getting the mature organization.


                                          11                           12       13      16
                                   Working with CP department or responsibles for the project    17
1.    Describe purchasing before the current situation
                                                                11. Building Purchasing Manual.
2.
2     Commitment from top managers
                           managers.
                                                                12. Knowledge Management.
                                                                12 K      l d M
                                                                13. The use of training as a development tool.
                                                                16. Communications.
                                                                17. Tools to change the culture.




 Arturo Díaz
TWENTY STEPS, TWICE TEN.
                                               5. Selling the role of purchasing to the different groups of the company.
                                               6. Finding stakeholders.
                                               7. Defining specifics goals.
                                               7 D fi i          ifi      l
                                               15. Measures. The use of internal benchmarking as a motivation tool.
                  INVOLVEMENT                  18. Involvement of stake holders.
                                               19. Fixing purchasing in the middle of the business.


3. Understanding the role of purchasing in the company.                                                 Full involvement
4. Defining the Vision and Mission.
8. Quick benefits.
9.
9 Defining the strategy
                strategy.
14 Defining the key processes.    5        6        7                           15      18       19
                                                               10                                                  20
         1        2        3      4        8        9                  14
                                                                                     10. Defining the organization.
                                                                                     20. Getting the mature organization.


                                          11                           12       13      16       17
        Working alone

1.    Describe purchasing before the current situation                                                               TIME
                                                                11. Building Purchasing Manual.
2.
2     Commitment from top managers
                           managers.
                                                                12. Knowledge Management.
                                                                12 K      l d M
                                                                13. The use of training as a development tool.
                                                                16. Communications.
                                                                17. Tools to change the culture.




 Arturo Díaz
TWENTY STEPS, TWICE TEN.
                                               5. Selling the role of purchasing to the different groups of the company.
                                               6. Finding stakeholders.
                                               7. Defining specifics goals.
                                               7 D fi i          ifi      l
                                               15. Measures. The use of internal benchmarking as a motivation tool.
                                               18. Involvement of stake holders.
                                               19. Fixing purchasing in the middle of the business.


3. Understanding the role of purchasing in the company.
4. Defining the Vision and Mission.
8. Quick benefits.
9.
9 Defining the strategy
                strategy.
14 Defining the key processes.    5        6        7                           15      18       19
                                                               10                                                  20
         1        2        3      4        8        9                  14
                                                                                     10. Defining the organization.
                                                                                     20. Getting the mature organization.


                                          11                           12       13      16       17
1.    Describe purchasing before the current situation
                                                                11. Building Purchasing Manual.
2.
2     Commitment from top managers
                           managers.
                                                                12. Knowledge Management.
                                                                12 K      l d M
                                                                13. The use of training as a development tool.
                                                                16. Communications.
                                                                17. Tools to change the culture.




 Arturo Díaz

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Purchasing a cultural change process

  • 1. TWENTY STEPS, TWICE TEN. THE IMPLEMENTATION OF PROCUREMENT IS A CULTURAL CHANGE PROJECT BUSINESS GLOBAL APPROACH PEOPLE Arturo Díaz
  • 2. TWENTY STEPS, TWICE TEN. THE IMPLEMENTATION OF PROCUREMENT IS A CULTURAL CHANGE PROJECT BUSINESS S T A R T DEFINE: PREPARE: PLAN: IMPLEMENT: SUSTAIN: I N -Business case. -Identify - Design how - Strategy. - Measure. G stakeholders. to do it. - Desired outcome. - Risks. - Communication. - Tactics. - Monitor. P O -- Dificulties. -- Training. -- Involvement. I N T Arturo Díaz
  • 3. TWENTY STEPS, TWICE TEN. THE IMPLEMENTATION OF PROCUREMENT IS A CULTURAL CHANGE PROJECT PEOPLE S T A R T I ABILITY TO N AWARENESS OF DESIRE TO KNOWLEDGE IMPLEMENT REINFORCEMENT G THE NEEDS PARTICIPATE AND PROCUREMENT TO KEEP OF OF SUPPORT ON THE PROCUREMENT PROCUREMENT PROCUREMENT PROCUREMENT DAY-TO-DAY IN PLACE BASIS P O I N T Arturo Díaz
  • 4. TWENTY STEPS, TWICE TEN. THE IMPLEMENTATION OF PROCUREMENT IS A CULTURAL CHANGE PROJECT GLOBAL APPROACH S T A R T I N G P O I N T Arturo Díaz
  • 5. TWENTY STEPS, TWICE TEN. THE IMPLEMENTATION OF PROCUREMENT IS A CULTURAL CHANGE PROJECT GLOBAL APPROACH S T A F S R Tolerance for I Monitor E T Ambiguity R C Measure I S O & N T N Involvement G Defining who D Clear Business S S Objectives T T P E Open Communication E O P P I N T Arturo Díaz
  • 6. TWENTY STEPS, TWICE TEN. THE IMPLEMENTATION OF PROCUREMENT IS A CULTURAL CHANGE PROJECT GLOBAL APPROACH S T A F S R I E T R C I S O N T N G D S S T T P E E O P P I N T Arturo Díaz
  • 7. TWENTY STEPS, TWICE TEN. 1. Describe purchasing before the current situation. 2. Commitment from top managers. 3. Understanding the role of purchasing in the company. 4. 4 Defining the Vision and Mission. Mission 5. Selling the role of purchasing to the different groups of the company. Sinergies. 6. Finding stakeholders. 7. Defining specifics goals. 8. Quick benefits. 9. Defining the strategy. f 10. Defining the organization. 11. Building Purchasing Manual. 12. Knowledge Management. 13. The use of training as a development tool. g p 14. Defining the key processes. 15. Measures. The use of internal benchmarking as a motivation tool. 16. Communications. 17. Tools to change the culture. 18. 18 Involvement of stake holders holders. 19. Fixing purchasing in the middle of the business. 20. Getting the mature organization. Mistakes d Mi t k and successes. Benchmarks. Arturo Díaz
  • 8. TWENTY STEPS, TWICE TEN. 5. Selling the role of purchasing to the different groups of the company. 6. Finding stakeholders. 7. Defining specifics goals. 7 D fi i ifi l 15. Measures. The use of internal benchmarking as a motivation tool. 18. Involvement of stake holders. 19. Fixing purchasing in the middle of the business. 3. Understanding the role of purchasing in the company. 4. Defining the Vision and Mission. 8. Quick benefits. 9. 9 Defining the strategy strategy. 14 Defining the key processes. 5 6 7 15 18 19 10 20 1 2 3 4 8 9 14 10. Defining the organization. 20. Getting the mature organization. 11 12 13 16 17 1. Describe purchasing before the current situation 11. Building Purchasing Manual. 2. 2 Commitment from top managers managers. 12. Knowledge Management. 12 K l d M 13. The use of training as a development tool. 16. Communications. 17. Tools to change the culture. Arturo Díaz
  • 9. TWENTY STEPS, TWICE TEN. 5. Selling the role of purchasing to the different groups of the company. 6. Finding stakeholders. 7. Defining specifics goals. 7 D fi i ifi l 15. Measures. The use of internal benchmarking as a motivation tool. 18. Involvement of stake holders. 19. Fixing purchasing in the middle of the business. 3. Understanding the role of purchasing in the company. 4. Defining the Vision and Mission. 8. Quick benefits. 9. 9 Defining the strategy strategy. S 14 Defining the key processes. 5 6 Tolerance for 7 F I 15 18 Monitor 19 E Ambiguity Measure C R 10 S & 20 O N Involvement 1 2 Defining who3 4 8 9 14 D S 10. Defining the organization. Clear Business S 20. Getting the mature organization. T Objectives T E Open Communication E 11 P 12 13 16 17 P 1. Describe purchasing before the current situation 11. Building Purchasing Manual. 2. 2 Commitment from top managers managers. 12. Knowledge Management. 12 K l d M 13. The use of training as a development tool. 16. Communications. 17. Tools to change the culture. Arturo Díaz
  • 10. TWENTY STEPS, TWICE TEN. 5. Selling the role of purchasing to the different groups of the company. 6. Finding stakeholders. 7. Defining specifics goals. 7 D fi i ifi l 15. Measures. The use of internal benchmarking as a motivation tool. 18. Involvement of stake holders. 19. Fixing purchasing in the middle of the business. 3. Understanding the role of purchasing in the company. 4. Defining the Vision and Mission. 8. Quick benefits. 9. 9 Defining the strategy strategy. 14 Defining the key processes. 5 6 7 15 Working with the whole organization 18 19 10 20 1 2 3 4 8 9 14 Working with current purchasing organization 10. Defining the organization. 20. Getting the mature organization. 11 12 13 16 Working with CP department or responsibles for the project 17 1. Describe purchasing before the current situation 11. Building Purchasing Manual. 2. 2 Commitment from top managers managers. 12. Knowledge Management. 12 K l d M 13. The use of training as a development tool. 16. Communications. 17. Tools to change the culture. Arturo Díaz
  • 11. TWENTY STEPS, TWICE TEN. 5. Selling the role of purchasing to the different groups of the company. 6. Finding stakeholders. 7. Defining specifics goals. 7 D fi i ifi l 15. Measures. The use of internal benchmarking as a motivation tool. INVOLVEMENT 18. Involvement of stake holders. 19. Fixing purchasing in the middle of the business. 3. Understanding the role of purchasing in the company. Full involvement 4. Defining the Vision and Mission. 8. Quick benefits. 9. 9 Defining the strategy strategy. 14 Defining the key processes. 5 6 7 15 18 19 10 20 1 2 3 4 8 9 14 10. Defining the organization. 20. Getting the mature organization. 11 12 13 16 17 Working alone 1. Describe purchasing before the current situation TIME 11. Building Purchasing Manual. 2. 2 Commitment from top managers managers. 12. Knowledge Management. 12 K l d M 13. The use of training as a development tool. 16. Communications. 17. Tools to change the culture. Arturo Díaz
  • 12. TWENTY STEPS, TWICE TEN. 5. Selling the role of purchasing to the different groups of the company. 6. Finding stakeholders. 7. Defining specifics goals. 7 D fi i ifi l 15. Measures. The use of internal benchmarking as a motivation tool. 18. Involvement of stake holders. 19. Fixing purchasing in the middle of the business. 3. Understanding the role of purchasing in the company. 4. Defining the Vision and Mission. 8. Quick benefits. 9. 9 Defining the strategy strategy. 14 Defining the key processes. 5 6 7 15 18 19 10 20 1 2 3 4 8 9 14 10. Defining the organization. 20. Getting the mature organization. 11 12 13 16 17 1. Describe purchasing before the current situation 11. Building Purchasing Manual. 2. 2 Commitment from top managers managers. 12. Knowledge Management. 12 K l d M 13. The use of training as a development tool. 16. Communications. 17. Tools to change the culture. Arturo Díaz