A small pitch to describe my personal experience of latest onsite visit. I will talk how such visits influence communication, team relations and visibility. We also tell about different Tips & Tricks.

2. Why work onsite?

3. Pros
• Improve Communication
• Builds the TEAM
• Improve Visibility
Cons
• Destructions
• Other side of Visibility
Why work onsite?

4. Who should work onsite?

5. • Business Analyst?
• System Analyst?
• Developer?
• Quality Assurance Engineer?
• Project Manager?
Who should work onsite?

6. • Business Analyst
• System Analyst
• Developer
• Quality Assurance Engineer
• Project Manager
In fact it should be a person with all these skills developed
or at least a person who can put those hats when dealing
with requirements.
Who should work onsite?

7. How to work onsite?

8. Before the visit
• Background training & preparation
• Studies of previous customer’s solutions
• Studies of customer’s competitors
• People already working with that company
What can help?

9. While on site
• Mind Mapping
• Spreadsheets
• Wiki
What can help?

10. • Adapt to customer and his/her tools
• Set expectations
• Format of intermediate results
• Format of the end results
• Customer availability and meetings
• Ask right questions
• Customers prefer to be smart and have
their ideas rather than yours suggestions
How to work onsite?

11. Everything said won’t work
without

12. Dress Code
Rapport

13. • Follow the dress code (polo or shirt, nice trousers and shoes)
• Be on time
• Leave only after your working day is finished
• Be friendly and polite
• Smile
Rapport

14. • Listen carefully
• Understand the business goals
• Identify key stakeholders
• Have lunch together
• Study customers personalety
Rapport

15. Questions?
Thank You!

16. Twitter: @artuxa
LinkedIn: http://linkedin.com/in/arthurvarushyla
Facebook: http://www.facebook.com/arthur.varushyla
Artur Varushyla