Leading hotel chain
needed to improve data
security within its PeopleSoft
HCM system
• Astute develops custom
solution for encrypting and
decrypting sensitive
employee data
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Astute Case Study - Data Encryption for Hospitality Company
1. Background
Customer Requirements
Global Hotel Chain Steps Up Data Security
with Astute Custom Encryption Solution
• Leading hotel chain
needed to improve data
security within its PeopleSoft
HCM system
• Astute develops custom
solution for encrypting and
decrypting sensitive
employee data
The client needed a customized solution for encrypting and decrypting Personally Identifiable
Information, specifically National IDs and Social Security Numbers (SSN), in its PeopleSoft
HCM 8.9 system.
Data security is a serious matter, especially
when you’re a major hotel chain that
has to deal with more than 100,000
employees in several hotel properties
spread out across the world.
In order to maintain the highest standards
of data privacy and security, the client –
one of the biggest names in the global
hospitality industry – wanted to have
custom modifications so that it can encrypt
and decrypt sensitive employee information
within its PeopleSoft Human Resources and
Payroll Management systems.
2. 4637 Chabot Drive, Suite 220 • Pleasanton • CA 94588
• E: info@beAstute.com • T: 925.924.1400
After initial consultations with the client’s HR,
Benefits and Payroll Departments, Astute:
• Assessed and defined the scope
of work based on the client’s specific
requirements
• Provided a comprehensive list of all
objects such as PeopleSoft Online
Pages, Reports, Queries, Search
Records and Interfaces that are
impacted by, touched by or are
dependent on SSN data
• Performed the necessary customizations
to protect sensitive Personally
Identifiable Information by encrypting
SSN with 128-bit Open SSL Encryption
• Identified all outbound union and
tax reports where Personally Identifiable
Information is required and modified
those reports to allow outbound
transmission with the un-encrypted
values
• Provided granular security
authorizations. Only team members
who have the appropriate security
clearance can view, edit and modify the
un-encrypted values.
The customer significantly improved its
data security and compliance levels thanks
to Astute’s custom encryption/decryption
solution.
The custom solution also improved the
client’s processing efficiency, as the system
now automatically encrypts Personally
Identifiable Information and decrypts it
for authorized users that need the un-
encrypted values for outbound processes
such as union and tax reports.
Astute Solutions
Customer Benefits
The customer significantly
improved its data security
and compliance levels
thanks to Astute’s custom
encryption/decryption
solution.
About Astute Business Solutions
Astute is dedicated to providing innovative solutions that address our clients’ unique and
industry-specific pain points. We specialize in extending the out-of-the-box functionality of
enterprise applications using our seamless add-on solutions so our clients can be spared the
burden of messy and difficult-to-maintain customizations. Our unique combination of onsite,
offsite and offshore resources enable us to provide best-in-class service and support to our
clients at significant cost savings.