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Copyright © 2018-21 David Hillson/The Risk Doctor Partnership
DEVELOPING A MATURE RISK MINDSET
Dr David Hillson – The Risk Doctor
© 2018-21 David Hillson/The Risk Doctor Partnership, Slide 1
DEVELOPING A MATURE
RISK MINDSET
Presented on
1 July 2021
by
Dr David Hillson
HonFAPM, PMI Fellow, CFIRM
The Risk Doctor The Risk Doctor Partnership
david@risk-doctor.com www.risk-doctor.com
© 2018-21 David Hillson/The Risk Doctor Partnership, Slide 2
Risk management today
Risk management is
Widely accepted
Consensus on main aspects
Commonly practised
All industries
All project types and sizes
Most countries
So all sorted then?
Everything always goes to plan
2. Page 2
Copyright © 2018-21 David Hillson/The Risk Doctor Partnership
DEVELOPING A MATURE RISK MINDSET
Dr David Hillson – The Risk Doctor
© 2018-21 David Hillson/The Risk Doctor Partnership, Slide 3
0%
10%
20%
30%
40%
50%
60%
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
Succeeded
Failed
Challenged
Standish Group CHAOS data (1994-2015)
20% Failed
50% Challenged
30% Succeeded
© 2018-21 David Hillson/The Risk Doctor Partnership, Slide 4
What about risk management?
Risk management is supposed to help!
… THE key driver for project and business success
Because:
Projects and business are risky – must be managed
Emphasis on objectives
Proactive not reactive
Creates space to manage
Ensures consensus and focus
BUT projects and businesses fail REPEATEDLY
3. Page 3
Copyright © 2018-21 David Hillson/The Risk Doctor Partnership
DEVELOPING A MATURE RISK MINDSET
Dr David Hillson – The Risk Doctor
© 2018-21 David Hillson/The Risk Doctor Partnership, Slide 5
What’s the problem?
Focus on the Three Ts:
1. Techniques
Yes, we need to know what to do
2. Tools
Yes, techniques need supporting
3. Training
Yes, we need to know how to do it
Are these enough?
No – necessary but not sufficient
What’s missing?
© 2018-21 David Hillson/The Risk Doctor Partnership, Slide 6
The Three Ts are not enough
The Fourth T = THINKING
What’s the problem?
4. Page 4
Copyright © 2018-21 David Hillson/The Risk Doctor Partnership
DEVELOPING A MATURE RISK MINDSET
Dr David Hillson – The Risk Doctor
© 2018-21 David Hillson/The Risk Doctor Partnership, Slide 7
What’s the problem?
ATTITUDE AFFECTS ACTION
BELIEF SHAPES BEHAVIOUR
CULTURE INFLUENCES CONDUCT
© 2018-21 David Hillson/The Risk Doctor Partnership, Slide 8
Risk management manages risk, but…
…how we think about risk determines how we try to manage it
Limited
concept
of risk
Ineffective
management
of risk
What’s the problem?
5. Page 5
Copyright © 2018-21 David Hillson/The Risk Doctor Partnership
DEVELOPING A MATURE RISK MINDSET
Dr David Hillson – The Risk Doctor
© 2018-21 David Hillson/The Risk Doctor Partnership, Slide 9
What does “risk” make you think?
Common view:
“Risk” means –
Trouble, problems
Headaches, waste of time
Unnecessary worry
Business prevention
Additional cost
Best-practice view:
“Risk” means –
What we need to know
that we don’t know now
Early-warning giving
enough time to respond
Business enabler through
managed risk-taking
Spend-to-save investment
© 2018-21 David Hillson/The Risk Doctor Partnership, Slide 10
Introducing the Risk Mindset
6. Page 6
Copyright © 2018-21 David Hillson/The Risk Doctor Partnership
DEVELOPING A MATURE RISK MINDSET
Dr David Hillson – The Risk Doctor
© 2018-21 David Hillson/The Risk Doctor Partnership, Slide 11
Introducing the Risk Mindset
RISK IS
NATURAL
RISK IS
MANAGEABLE
NOT ALL
RISK IS BAD
PROACTIVITY
IS ESSENTIAL
MY RISK IS MY
RESPONSIBILITY
RISK
MATTERS
© 2018-21 David Hillson/The Risk Doctor Partnership, Slide 12
1. Risk is natural
7. Page 7
Copyright © 2018-21 David Hillson/The Risk Doctor Partnership
DEVELOPING A MATURE RISK MINDSET
Dr David Hillson – The Risk Doctor
© 2018-21 David Hillson/The Risk Doctor Partnership, Slide 13
2. Risk is manageable
© 2018-21 David Hillson/The Risk Doctor Partnership, Slide 14
3. Risk matters
Risk = Uncertainty
True or False ?
Risk = Uncertainty that matters
(i.e. can affect objectives)
≠
8. Page 8
Copyright © 2018-21 David Hillson/The Risk Doctor Partnership
DEVELOPING A MATURE RISK MINDSET
Dr David Hillson – The Risk Doctor
© 2018-21 David Hillson/The Risk Doctor Partnership, Slide 15
4. Not all risk is bad
Risk includes both threats & opportunities
Managing risk means…
…not only preventing potential problems
…but also capturing potential benefits
What kind of impact “matters”?
© 2018-21 David Hillson/The Risk Doctor Partnership, Slide 16
5. My risk is my responsibility
Who’s going to manage risk?
9. Page 9
Copyright © 2018-21 David Hillson/The Risk Doctor Partnership
DEVELOPING A MATURE RISK MINDSET
Dr David Hillson – The Risk Doctor
© 2018-21 David Hillson/The Risk Doctor Partnership, Slide 17
6. Proactivity is essential
Risk management offers:
Early-warning system
Forward-looking radar
© 2018-21 David Hillson/The Risk Doctor Partnership, Slide 18
The Risk Mindset
RISK IS
NATURAL
RISK IS
MANAGEABLE
NOT ALL
RISK IS BAD
PROACTIVITY
IS ESSENTIAL
MY RISK IS MY
RESPONSIBILITY
RISK
MATTERS
10. Page 10
Copyright © 2018-21 David Hillson/The Risk Doctor Partnership
DEVELOPING A MATURE RISK MINDSET
Dr David Hillson – The Risk Doctor
© 2018-21 David Hillson/The Risk Doctor Partnership, Slide 19
FINAL THOUGHTS
© 2018-21 David Hillson/The Risk Doctor Partnership, Slide 20
ATTITUDE AFFECTS ACTION
BELIEF SHAPES BEHAVIOUR
CULTURE INFLUENCES CONDUCT
Why does this matter?
11. Page 11
Copyright © 2018-21 David Hillson/The Risk Doctor Partnership
DEVELOPING A MATURE RISK MINDSET
Dr David Hillson – The Risk Doctor
© 2018-21 David Hillson/The Risk Doctor Partnership, Slide 21
Why does this matter?
Limited
concept
of risk
Ineffective
management
of risk
How we think about risk determines how we manage it
Accurate Effective
© 2018-21 David Hillson/The Risk Doctor Partnership, Slide 22
Adopting the Risk Mindset
1. Risk is natural. Accept this reality
2. Risk is manageable. Always seek to influence risk
3. Risk matters. Focus relentlessly on objectives
4. Not all risk is bad. Remain alert to both opportunities & threats
5. My risk is my responsibility. Own relevant risks
6. Proactivity is essential. Act now!
12. Page 12
Copyright © 2018-21 David Hillson/The Risk Doctor Partnership
DEVELOPING A MATURE RISK MINDSET
Dr David Hillson – The Risk Doctor
© 2018-21 David Hillson/The Risk Doctor Partnership, Slide 23
Adopting the Risk Mindset
Four first steps:
1. Build new thinking habits
Train your mind, work on one aspect until it becomes natural
2. Develop emotional intelligence
Be aware of your thinking, check regularly, adjust where necessary
3. Get help
Find a coach, mentor or trusted friend
4. Be intentional
From conscious incompetence through conscious competence to unconscious competence
© 2018-21 David Hillson/The Risk Doctor Partnership, Slide 24
13. Page 13
Copyright © 2018-21 David Hillson/The Risk Doctor Partnership
DEVELOPING A MATURE RISK MINDSET
Dr David Hillson – The Risk Doctor
© 2018-21 David Hillson/The Risk Doctor Partnership, Slide 25
Thank you
Any questions?
© 2018-21 David Hillson/The Risk Doctor Partnership, Slide 26
For further information
Dr David Hillson
The Risk Doctor
+44(0)7717.665222
david@risk-doctor.com
www.risk-doctor.com
YouTube.com/RiskDoctorVideo