Diversity event held at RR Filton on 7th December 2016

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Diversity in multi-
cultural teams
Challenges of a global environment
• 7th December 2016
• Marta Zaremba-Marsden, Shenoa Simpson, Lara Warburton
1

2. Introduction
• Diversity Quiz
• Why multicultural businesses are important
• Situational Awareness for Multicultural Team Issues and
Solutions
• Different perspectives to Project Management Implemented
globally
2

3. Diversity and Inclusion Quiz
Rolls-Royce Proprietary Data
No Export Licence Required
• Patricia Patilla Sanchez
• Development Engineer
• Rolls-Royce

4. A Game of ‘Heads or Tails’…
4
…to get you thinking about diversity issues.

5. Example: Rolls-Royce makes jet engines.
5
TRUE FALSE

6. 1. Women make up 24% of board directors
of FTSE 100 companies.
6
TRUE FALSE

7. 2. The Equality Act 2010 covers how many
different protected characteristics:
7
6 9

8. 3. Worldwide, what percentage of science
research jobs are held by women?
8
30% 50%

9. 4. Of the UK’s MP which percentage are
Black, Asian or Minority Ethnic (BAME)?
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6 % 13 %

10. 5. For graduates in the US, the employment
rate for men and women is 90%. For US
college graduates with disabilities, what is
the employment rate?
10
51% 64%

11. 6. In what year did the first openly LGBT
person become CEO of a FTSE 100
company?
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2011 2013

12. 7. Who said “Life is not easy for any of us. But
what of that? We must have perseverance and
above all confidence in ourselves. We must
believe that we are gifted for something and that
this thing must be attained.”
12
Marie Curie Mae Jemison

13. Why Multicultural businesses are important
Rolls-Royce Proprietary Data
No Export Licence Required
• Marta Zaremba-Marsden
• Civil Aerospace Engineering Transformation Lead
• Rolls-Royce

14. Rolls-Royce Proprietary Data
No Export Licence Required
14

15. 15

16. 16
Why learn languages and cultures?

17. 17
Why learn languages and cultures?

18. Rolls-Royce Proprietary Data
No Export Licence Required
18

19. 19
1. Be more creative and inclusive
2. Generate more solutions / ideas
3. Built relationships and avoid conflicts
Why does culture matter in business?

20. 20
Observing multiculturals in action, a monocultural
executive at L’Oreal commented:
“Multiculturals have a kind of gymnastic intellectual
training to think as if they were French, American, or
Chinese and all together inside them.”
Why does culture matter in business?

21. 21
What will you do?
Diversity and inclusion are both products of cultural
competence.

22. Situational Awareness for Multicultural Team
• Issues and Solutions
• Shenoa Simpson
• Global Strategy Group
• KPMG

23. Situational Awareness for Multicultural Team
Issues
Meyers-Briggs
Personality Type
Level of Self-
Awareness/Awareness
of Impact on Others
Flexibility/Inflexibility
Cultural Norms and
Differing Perceptions
Outside influences to the Team
(corporate culture, political situations,
media perceptions)
Within the Team

24. Approaches to Solving Multicultural Team
Issues
1. Approach issue with an understanding about what the potential
problems could be
2. Remove any of your own or others’ bias from the equation
3. Try to be objective and give examples /have the team member give
examples of what is happening
4. Talk through potential solutions and how those might affect the team
member

25. Different perspectives to Project Management
Implemented globally
• Lara Warburton
• Diversity and Inclusion Lead
• Rolls-Royce

26. Project Management Implemented Globally
- Rolls Royce Examples
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• Workday (HR Information System)
• Customer Service centres

27. Project Management Implemented Globally
- The Individual Perspective
• Behavioural styles
e.g. Myers Briggs, HPC - all styles
Tends to take charge,
is decisive and bottom
line focussed
Tends to be
stimulating and
inspirational; radiates
excitement for new
ideas
Tends to be thorough,
organised, and a good
planner
Tends to be
relationship
orientated, is a team
player and consensus
builder

28. Project Management Implemented Globally
- The Individual Perspective
• Additional conditions e.g. Asperger’s
- pace of change
- communication

29. Any Questions
29