This document summarizes a presentation about project management offices (PMOs). It discusses the history and evolution of PMOs from the 1970s to present day. It describes the different types of PMOs and what they can provide to organizations, such as common methods, communication hubs, and benefits delivery. Case studies are presented on why organizations implement PMOs. The document outlines the process for setting up a new PMO and ensuring its longevity. It also profiles common roles within a PMO and discusses competencies. Finally, future research topics related to PMOs are presented.
So you think you need a PMO presentation SWWE 11th February 2016
1. APM PMO Specific Interest Group
So you think you need a PMO?
Chris Mills MSc MAPM
SWWE Branch 11th Feb 2016
2. This Session..
Meet the Presenter
P3O – Portfolio, Programme and
Project Offices
What do PMOs do for you?
Why a PMO (Case Studies)?
Implementing the PMO
PMO people
Research Topics
Q & A
3. About the Presenter
Briefly worked in construction
industry on major projects such as
Channel Tunnel and Eurostar
terminal;
P3M experience mainly in maritime
navigation and defence
procurement sectors;
Implemented first PMO in 1992;
Now a Principal Consultant with
BMT Hi-Q Sigma Ltd;
Secretary of the PMO SIG since
June 2015.
9. You tell us…..
Own the
methodology
Nerve centre for
communication
Provide common
language
They support
benefits delivery
Enable maturity &
capability
Assure project
delivery
With thanks to PMO SIG members
10. Supportive
(centre of excellence)
Is all about..
Capability
Guidelines
Community
Operational
(reporting & visibility)
Is all about..
Oversight
Administration
Project Specific
Directive
(strategic)
Is all about..
Resource Demand
Portfolio Build
Benefits Realisation
Controlling
(methods & standards)
Is all about..
Discipline
Best Practice
Compliance
Types of PMO
11. Types of PMO what is your PMO profile?
Supportive Directive
Operational Controlling
Supportive Directive
Operational Controlling
12. PMOs in the organisation
Support
Centre
of
Excellence
Operations
or
Business
as usual
Portfolio
Programme
Project
PgMO
Senior Responsible Owner
BCMs
/ BCA
Programme Manager
Internal/External
Supply Chain
PjMO Senior
User
Project Executive
Project Manager
Senior Supplier(s)
Team Manager(s)
Vertical position does not
necessarily infer hierarchy
CEO & Mgmt Board
PfMO
Portfolio / Business Change Director
Portfolio Manager
18. PMO Lifecycle
The PMO Lifespan is five years.
What goes wrong?
• Lack of support from Senior Leadership;
• The Value is not quantified;
• Perceptions of PMO differ;
• Incorrect model for the organisation;
• Change in Strategic direction;
• Cost Constraints;
• Change Management is not embedded;
• PMO is not adaptable.
With thanks to PMO in Practice delegates & PMI PWC
19. Optimal
Diminishing
Return
Quick
Improvement
Building a PMO: How much PMO is enough?
Key considerations:
• Understand the business
needs
• Review the business
context
• Align to the PMO service
catalogue
• Keep the journey in mind
• The law of diminishing
returns – how much PMO
is enough?
21. Classifies and stores documents
Implements filing systems
Issue and problem tracking
Change control
PMO People ..who does what
Librarian
Handyman
Police
Doctor
Nurse
Assists in a crisis
Undertakes quick repairs
Highlights underlying problemsEnsures compliance
Offers advice and guidelines on
procedures
Reports deviations from plans
Deters potential offenders
Diagnoses
Prescribes remedial action
Monitors effects of remedial
action
Offers prognosis
Attends to day-to-day needs
Provides encouragement
Provides a sounding board
22. New Competence Framework
Streamlined and easier to use;
Number of competences reduced from 47 to 27;
Can now be used for Project, Programme and Portfolio Managers and PMO;
14 role profiles matched to new framework with 4 for PMO professionals;
Editable framework which can easily be integrated into existing frameworks
or used as an out of the box solution;
Can be used by all individuals for career and personal development.
23. Competence and ratings scale overview
Available to download for free at apm.org.uk/competence-framework
25. Structure of a Role Profile
Key
Responsibility
Competence
• How that
competence is
applied
Competence
• How that
competence is
applied
Key
Responsibility
Competence
• How that
competence is
applied
Competence
• How that
competence is
applied
Key
Responsibility
Competence
• How that
competence is
applied
Competence
• How that
competence is
applied
26. Section of the Portfolio Analyst Profile
• 1: Promoting the wider public good in all actions, acting in a
morally, legally and socially appropriate manner in dealings with
stakeholders and members of portfolio teams and the
organisation
• 3: Identifying, addressing and resolving differences between
individuals and/or interest groups
• 12: Identifying and monitoring portfolio risks (threats and
opportunities), planning and implementing responses to them and
responding to other issues that affect portfolios
• 14: Consolidating and documenting the fundamental components
of portfolios (scope, schedule, resource requirements, budgets,
risks, opportunities and issues, and quality requirements) 16:
Planning and controlling finances of portfolios as a means of
driving performance and as part of the organisation’s overall
financial management
A Portfolio Management Office Analyst is likely to
be responsible for applying the following
independently in situations of limited complexity:
27. PMO – Real Life Example
Graduates &
Apprentices
28. Topics for future research
A PMO maturity matrix;
The business case for PMOs and demonstrating value;
Design and implementation of PMOs;
Embedding PPM tools;
PMOs supporting different PM methods and techniques
(PRINCE, Agile etc);
PMOs and diversity, how PMOs are influenced by cultures in
other countries;
PMOs in support of bid process and consultancy.
29. How to contact us:
pmosig@apm.org.uk
http://www.apm.org.uk/group/apm-pmo-
specific-interest-group or
http://www.pmosig.co.uk
@pmosiguk
APM PMOSIG group