21. Differentiation is vital. Offeringdifferentthings in differentwaystodifferentpeople Differencewasbased on location Differencewasbased on technologicalinnovation Organizationalinnovationsgaverisetonewtemporarymonopolies Pursuedmanagementfadsandfashionswithincreasingzeal DİFFERENT WAYS TO DİFFERENTİATE
23. ENTERING THE EMOTIONAL ECONOMY Ifbeinggood is no longerenough, there has to be a betterway, a moreoriginalroutetodifferentiation. Devolopingsensationalstrategieswhichembrancetheemotions, andcapturetheattention of consumers. Ethicsandaesthetics, feelings, andfantastics, havelittleto do withlogic, but everythingto do withaffection, intuition, anddesire.
26. EMBRACING EMOTİONS EVERYWHERE Design is fact of life andallembracing Theevolution of retailstores Business is increasinglyfashiondriven.
27. HOW TO MAKE DESİGN WORK FOR YOU TheCriticalcomponentsandsources of competitiveadvantagemust be turnedinto a smallthingforallpeople in theorganization.
28. HOW TO MAKE DESİGN WORK FOR YOU 1- Build an organizationaltribe 2-Extendthetribebiographically 3-Identifyandinvolveeindividuals 4-Replacetherationalwiththeemotional
29. Design is personal Design-drivencompaniesrequirestrongcultures. Building an organizationaltribe
30. Theyare global of people -no matterwheretheywereborn- -Valuesandattitues Extendthetribebiographically
31. A productintroducespeoplethatown it Theywantproduct in respectsare as unique as theirownfingerprints. Companiesmustcustomize – thenstillfurther Nichesarebecoming ever smaller Onetoonedesign Identifyandinvolveindividuals
32. Fourways in whichyou can communicatewithpeople -Reason -Affection -Intuition -Desire Replacetherationalwiththeemotional