4. Environment of KFC
Owner
Employee
Consumer
Government
Competitors
Internal External
5. Uniqueness of the firms
There are some unique qualities in KFC which make the
firm different from others. They are:
High quality product
Assurance of purity
Customer loyalty
Unique taste
Customer care
Employee loyalty
Secret recipe
Popular among young generation
Faith and trust of people
6. SWOT ANALYSIS OF KFC
Strengths
KFC is a most identifiable brand in chicken/fried
food.
It has the strong location, store management and
motivated work force.
Weaknesses
Lack of knowledge about their customer
KFC isn’t innovative because, it serves only the
chicken products to the customer. It doesn’t offer
new or different products.
7. SWOT ANALYSIS OF KFC
Opportunities
Increasing demand for food stuff eaten outside the
home.
Diversify into other fast food and meals.
Threats
KFC is a facing strong competition from its
competitors, such as BFC, FFC, Shawarma House.
Increasing number of health conscious consumers.
8. Food Qualities Of KFC
They use a secret recipe to make their chicken tasty
and crispy
Delicious and well liked recipes
All foods are very nutritious
A satisfying feast of hearty, mouth watering food
specially prepared with the secret recipe
Generous portions of fresh, succulent side dishes
10. Recent Problem
Perception that KFC food price is very high
Poor transportation and storage infrastructure
Lower quality agricultural products
Lack of cultural & economic activists
Non-conformity with food products regulation
High production cost comparing to the competitors
companies
11. Findings
While doing this report, as we have done a research on
KFC we get familiar with some of the problems of
the company.
High price
Limited choice
Lack of special offer
12. Recommendation
In the findings we have mentioned a number of
problems about KFC in Dhanmondi. Here are our
recommendation about solving the problems. They
should try to –
Reduce their price a little bit
Increase their number of branches
Offer home service to the customers
Offer happy price menu occasionally
Offer different flavor of fried chicken
13. Conclusion
We have talked about a famous food brand- KFC in
Dhanmondi, Bangladesh.
Here we also talked about their background,
environment, competitors etc.
We also made a SWOT analysis.
We also find out some of their recent problems and
made recommendation.