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CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 1
©2017 ITAP International, Inc. All Rights Reserved.
1
1
Endorsements of ITAP’s
Work
©2017 ITAP International, Inc. All Rights Reserved.
CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 2
©2017 ITAP International, Inc. All Rights Reserved.
2
“I have used the Culture in the Workplace
QuestionnaireTM
with teams with many
nationalities. It offered a great reference for a
deep conversation about interaction, collaboration
and cooperation.”
Organizational Consultant, Brazil
CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 3
©2017 ITAP International, Inc. All Rights Reserved.
3
“ITAP Americas has provided a high quality of
course material, leadership, knowledge and
experience with their contracted services. Their
broad knowledge of the particular subject areas
and ability to communicate the associated
concepts and principles effectively and clearly
provides an asset to our overall educational
program.“
Employee of the US government
CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 4
©2017 ITAP International, Inc. All Rights Reserved.
4
“ITAP is always responsive to contractual needs,
and provides a high level of customer service to
ensure satisfaction with their products and
instruction.”
Employee of the US government
CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 5
©2017 ITAP International, Inc. All Rights Reserved.
5
“You showed your commitment to building our
relationship by giving us content up front, before
we even had an agreement.”
German/US American Medical
Devices Company
CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 6
©2017 ITAP International, Inc. All Rights Reserved.
6
“This is impressive work. You have captured the
voices of each of the groups. Thanks – we know
you've gone beyond the contract.”
VP of Diversity at a global pharmaceutical
company
CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 7
©2017 ITAP International, Inc. All Rights Reserved.
7
“Without hesitation, ITAP exceeded our very high
expectations. We will look forward to partnering
with you again in the future.”
Organizational Effectiveness Group Manager at a
global financial services company
CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 8
©2017 ITAP International, Inc. All Rights Reserved.
8
Endorsements of Cass Mercer Bing,
CEO, ITAP International
“Thanks a lot to your further comment, I learn a
lot from you, my dear teacher :)”
Director of Business Development, Shanghai,
China
CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 9
©2017 ITAP International, Inc. All Rights Reserved.
9
Endorsements of Cass Mercer Bing,
CEO, ITAP International
“Cass and her efforts at ITAP made all the
difference for me on a project that was very large
in scope. Her insights into diversity and culture
provided us with a solid foundation to build an ...
e-learning initiative.”
Online
Learning Professional
CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 10
©2017 ITAP International, Inc. All Rights Reserved.
10
Endorsements of Cass Mercer Bing,
CEO, ITAP International
“Without out a doubt ... the finest program ... I
have ever encountered.”
Mediation and Arbitration Professional
CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 11
©2017 ITAP International, Inc. All Rights Reserved.
11
Endorsements of Cass Mercer Bing,
CEO, ITAP International
“I have known Cass for years, as a client and also
as a respected and trusted colleague and
consultant. Cass is the 'real deal.' She's not just
knowledgeable, she's savvy and a straight-
shooter. Cass is a true global citizen, bringing a
richer, much-appreciated perspective to the
table.”
OD-Related Technology Consultant
CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 12
©2017 ITAP International, Inc. All Rights Reserved.
12
Workshop Participants’ Comments
“I thoroughly enjoyed the multicultural program at the ASTD
Conference - Nice job!”
“All the items discussed today will help me in my assignment,
especially all those individually tailored questions and
responses to our situation. Great training session.”
“All the exercises were very informative and useful - I
enjoyed the open discussions and time spent on each
exercise.”
CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 13
©2017 ITAP International, Inc. All Rights Reserved.
13
Workshop Participants’ Comments
“The training was fantastic, it gives us the opportunity to be a
few steps ahead of the game...and gives us much more
confidence...”
“The program made me think about things I had not thought
about before!!! Great!”
“It was truly rewarding as well as a learning experience for
me. I learned techniques that I thought I knew much more
effectively. Thank you...”
CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 14
©2017 ITAP International, Inc. All Rights Reserved.
14
Workshop Participants’ Comments
“Your participation in the program has been recognized as
making a significant contribution to our success.”
“Your workshop session was a good example of why the
forum was such a success. If we can continue to attract a
high caliber speakers like yourself...we can be guaranteed to
make our mark in every region of the country.”
“Although I did not think I needed this training, it opened my
eyes to many things and I think it will be much easier [for me]
now.”
CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 15
©2017 ITAP International, Inc. All Rights Reserved.
15
• ITAP is one of only 2 companies worldwide
endorsed by Dr. Hofstede and approved to
represent his research
"This [approval] is due to their
professionalism and deep understanding of
my work.”
• An Ivy League university partners with ITAP to
certify its coaches in the CWQ.
©2017 ITAP International, Inc. All Rights Reserved.
CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 16
©2017 ITAP International, Inc. All Rights Reserved.
16
©2017 ITAP International, Inc. All Rights Reserved.
CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 17
©2017 ITAP International, Inc. All Rights Reserved.
17
ITAP CWQ database includes over 8,000 respondents.
Results correlate highly with Hofstede’s data. The CWQ
application is currently available in:
– English
– Latin American Spanish
– European Spanish
– French
– German
– Korean
– Chinese
– Questions and instructions only (not the report) are in
Danish and Japanese
©2017 ITAP International, Inc. All Rights Reserved.
CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 18
©2017 ITAP International, Inc. All Rights Reserved.
18
Hofstede Country Culture
Analysis Australia
Hofstede Country Culture
Analysis
Germany
Hofstede Country Culture Analysis
Mexico
Hofstede Country Culture
Analysis China
Hofstede Country Culture
Analysis India
Hofstede Country CultureAnalysisUnited Arab Emirates
©2017 ITAP International, Inc. All Rights Reserved.
CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 19
©2017 ITAP International, Inc. All Rights Reserved.
19
Improving Competitive Advantage
• Our services focus on:
1.Global talent retention and development
2.Effectiveness of the senior team and
mission critical global teams
3.Global leader and global workforce
development
4.Cross-border transformation and change
• Ensure that culture is an asset, not a
barrier in your global business.
©2017 ITAP International, Inc. All Rights Reserved.
CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 20
©2017 ITAP International, Inc. All Rights Reserved.
20
ITAP is prepared toITAP is prepared to
provide demonstrationsprovide demonstrations
of its Intellectualof its Intellectual
Property to qualifiedProperty to qualified
licensorslicensors
©2017 ITAP International, Inc. All Rights Reserved.
Who licenses the CWQ?
•Human Resource professional in large organizations
•Consulting firms seeking the capability to assess
cultural values at the individual, group and
organizational levels
CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 21
©2017 ITAP International, Inc. All Rights Reserved.
21
• One time licensing fee for organizations with 1-10
employees is $2,500 and includes certification of 1
person (virtual certification is fine).
• Embedded in this fee are 25 free uses of this tool
($1,750 value).
• The usage fee is $70 / user.
• Use is required to retain license (at least once every
12 months). If there is no usage within 12 months,
license renewal is $3,000 / year.
• No admin fees: Certification ensures independent
access to the on-line tool.
CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 22
©2017 ITAP International, Inc. All Rights Reserved.
22
CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 23
©2017 ITAP International, Inc. All Rights Reserved.
23
Amitai Touval, PhD
Social Media Director
ITAP Americas, Inc.
353 Nassau Street, First Floor
Princeton, NJ 08540 USA
(W) +1.215.860.5640
(M) +1.917.359.5360
www.Itapintl.com
atouval@itapintl.com
SKYPE: Amitai.Touval
©2017 ITAP International, Inc. All Rights Reserved.

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Edorsements of ITAP's Work

  • 1. CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 1 ©2017 ITAP International, Inc. All Rights Reserved. 1 1 Endorsements of ITAP’s Work ©2017 ITAP International, Inc. All Rights Reserved.
  • 2. CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 2 ©2017 ITAP International, Inc. All Rights Reserved. 2 “I have used the Culture in the Workplace QuestionnaireTM with teams with many nationalities. It offered a great reference for a deep conversation about interaction, collaboration and cooperation.” Organizational Consultant, Brazil
  • 3. CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 3 ©2017 ITAP International, Inc. All Rights Reserved. 3 “ITAP Americas has provided a high quality of course material, leadership, knowledge and experience with their contracted services. Their broad knowledge of the particular subject areas and ability to communicate the associated concepts and principles effectively and clearly provides an asset to our overall educational program.“ Employee of the US government
  • 4. CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 4 ©2017 ITAP International, Inc. All Rights Reserved. 4 “ITAP is always responsive to contractual needs, and provides a high level of customer service to ensure satisfaction with their products and instruction.” Employee of the US government
  • 5. CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 5 ©2017 ITAP International, Inc. All Rights Reserved. 5 “You showed your commitment to building our relationship by giving us content up front, before we even had an agreement.” German/US American Medical Devices Company
  • 6. CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 6 ©2017 ITAP International, Inc. All Rights Reserved. 6 “This is impressive work. You have captured the voices of each of the groups. Thanks – we know you've gone beyond the contract.” VP of Diversity at a global pharmaceutical company
  • 7. CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 7 ©2017 ITAP International, Inc. All Rights Reserved. 7 “Without hesitation, ITAP exceeded our very high expectations. We will look forward to partnering with you again in the future.” Organizational Effectiveness Group Manager at a global financial services company
  • 8. CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 8 ©2017 ITAP International, Inc. All Rights Reserved. 8 Endorsements of Cass Mercer Bing, CEO, ITAP International “Thanks a lot to your further comment, I learn a lot from you, my dear teacher :)” Director of Business Development, Shanghai, China
  • 9. CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 9 ©2017 ITAP International, Inc. All Rights Reserved. 9 Endorsements of Cass Mercer Bing, CEO, ITAP International “Cass and her efforts at ITAP made all the difference for me on a project that was very large in scope. Her insights into diversity and culture provided us with a solid foundation to build an ... e-learning initiative.” Online Learning Professional
  • 10. CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 10 ©2017 ITAP International, Inc. All Rights Reserved. 10 Endorsements of Cass Mercer Bing, CEO, ITAP International “Without out a doubt ... the finest program ... I have ever encountered.” Mediation and Arbitration Professional
  • 11. CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 11 ©2017 ITAP International, Inc. All Rights Reserved. 11 Endorsements of Cass Mercer Bing, CEO, ITAP International “I have known Cass for years, as a client and also as a respected and trusted colleague and consultant. Cass is the 'real deal.' She's not just knowledgeable, she's savvy and a straight- shooter. Cass is a true global citizen, bringing a richer, much-appreciated perspective to the table.” OD-Related Technology Consultant
  • 12. CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 12 ©2017 ITAP International, Inc. All Rights Reserved. 12 Workshop Participants’ Comments “I thoroughly enjoyed the multicultural program at the ASTD Conference - Nice job!” “All the items discussed today will help me in my assignment, especially all those individually tailored questions and responses to our situation. Great training session.” “All the exercises were very informative and useful - I enjoyed the open discussions and time spent on each exercise.”
  • 13. CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 13 ©2017 ITAP International, Inc. All Rights Reserved. 13 Workshop Participants’ Comments “The training was fantastic, it gives us the opportunity to be a few steps ahead of the game...and gives us much more confidence...” “The program made me think about things I had not thought about before!!! Great!” “It was truly rewarding as well as a learning experience for me. I learned techniques that I thought I knew much more effectively. Thank you...”
  • 14. CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 14 ©2017 ITAP International, Inc. All Rights Reserved. 14 Workshop Participants’ Comments “Your participation in the program has been recognized as making a significant contribution to our success.” “Your workshop session was a good example of why the forum was such a success. If we can continue to attract a high caliber speakers like yourself...we can be guaranteed to make our mark in every region of the country.” “Although I did not think I needed this training, it opened my eyes to many things and I think it will be much easier [for me] now.”
  • 15. CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 15 ©2017 ITAP International, Inc. All Rights Reserved. 15 • ITAP is one of only 2 companies worldwide endorsed by Dr. Hofstede and approved to represent his research "This [approval] is due to their professionalism and deep understanding of my work.” • An Ivy League university partners with ITAP to certify its coaches in the CWQ. ©2017 ITAP International, Inc. All Rights Reserved.
  • 16. CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 16 ©2017 ITAP International, Inc. All Rights Reserved. 16 ©2017 ITAP International, Inc. All Rights Reserved.
  • 17. CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 17 ©2017 ITAP International, Inc. All Rights Reserved. 17 ITAP CWQ database includes over 8,000 respondents. Results correlate highly with Hofstede’s data. The CWQ application is currently available in: – English – Latin American Spanish – European Spanish – French – German – Korean – Chinese – Questions and instructions only (not the report) are in Danish and Japanese ©2017 ITAP International, Inc. All Rights Reserved.
  • 18. CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 18 ©2017 ITAP International, Inc. All Rights Reserved. 18 Hofstede Country Culture Analysis Australia Hofstede Country Culture Analysis Germany Hofstede Country Culture Analysis Mexico Hofstede Country Culture Analysis China Hofstede Country Culture Analysis India Hofstede Country CultureAnalysisUnited Arab Emirates ©2017 ITAP International, Inc. All Rights Reserved.
  • 19. CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 19 ©2017 ITAP International, Inc. All Rights Reserved. 19 Improving Competitive Advantage • Our services focus on: 1.Global talent retention and development 2.Effectiveness of the senior team and mission critical global teams 3.Global leader and global workforce development 4.Cross-border transformation and change • Ensure that culture is an asset, not a barrier in your global business. ©2017 ITAP International, Inc. All Rights Reserved.
  • 20. CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 20 ©2017 ITAP International, Inc. All Rights Reserved. 20 ITAP is prepared toITAP is prepared to provide demonstrationsprovide demonstrations of its Intellectualof its Intellectual Property to qualifiedProperty to qualified licensorslicensors ©2017 ITAP International, Inc. All Rights Reserved. Who licenses the CWQ? •Human Resource professional in large organizations •Consulting firms seeking the capability to assess cultural values at the individual, group and organizational levels
  • 21. CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 21 ©2017 ITAP International, Inc. All Rights Reserved. 21 • One time licensing fee for organizations with 1-10 employees is $2,500 and includes certification of 1 person (virtual certification is fine). • Embedded in this fee are 25 free uses of this tool ($1,750 value). • The usage fee is $70 / user. • Use is required to retain license (at least once every 12 months). If there is no usage within 12 months, license renewal is $3,000 / year. • No admin fees: Certification ensures independent access to the on-line tool.
  • 22. CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 22 ©2017 ITAP International, Inc. All Rights Reserved. 22
  • 23. CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 23 ©2017 ITAP International, Inc. All Rights Reserved. 23 Amitai Touval, PhD Social Media Director ITAP Americas, Inc. 353 Nassau Street, First Floor Princeton, NJ 08540 USA (W) +1.215.860.5640 (M) +1.917.359.5360 www.Itapintl.com atouval@itapintl.com SKYPE: Amitai.Touval ©2017 ITAP International, Inc. All Rights Reserved.