The key factor in measuring the outcomes from learning and coaching is the behavioral change that learning and coaching is able to bring about. ODE Outcomes Measurement Portal (OMP)TM aims to provide an avenue to measure the outcomes of learning based on SMART Goals established upfront by the learner or coachee prior to a learning or coaching engagement.

1. Outcomes Measurement Portal (OMP)TM
OVERVIEW
The key factor in measuring the outcomes from learning and coaching is the behavioral change
that learning and coaching is able to bring about. Very often there are no specific or tangible goals
to achieve in a learning and coaching engagement. As organizations face an uncertain economic
environment and inflationary trends, their first tendency is to downsize investments in training
and coaching, which will ultimately impact productivity and business results.
ODE Outcomes Measurement Portal (OMP)TM
aims to provide an avenue to measure the
outcomes of learning based on SMART Goals established upfront by the learner or coachee prior
to a learning or coaching engagement. These goals will identify specific behaviors that the learner
or coachee would like to work on. Once the SMART Goals aligned to business needs are defined
for the learning and coaching intervention, the portal will facilitate the tracking, collection and
consolidation of relevant information related to the learning and coaching engagement in order to
ensure that the outcomes of learning and coaching can be identified and reported. The relevant
reports then can be made available to key stakeholders within the organization for tracking
learning and coaching outcomes.
MEASURING LEARNING OUTCOMES

2. ODE Consulting Pte. Ltd.
22 Cross Street #03-51 South Bridge Court
China Square Central, Singapore 048421
Tel: +65 6323 8020 Fax: +65 6220 7753
Website: www.odeconsulting.com
Email: enquiry@odeconsulting.com
Shanghai Office
Room 1504, Wang Jiao Plaza,
No.175 East Yan’an Road,
Huangpu District, Shanghai 200002
Tel: +86 21 6441 2588 Fax: +86 21 6464 7309
Beijing Office
Room 1201, Baoneng Center,
No.12 Building, East Futong Avenue,
Chaoyang District, Beijing 100102, P.R.China
Tel: +86 10 8476 3165-6071 Fax: +86 10 8476 5992
As a learning organization, the critical success factors of driving outcomes oriented learning for
organizations are:
 Learning that is relevant and practical which supports organizational needs and challenges
 Focus on action and applied learning not traditional approaches of classroom learning based on
70/20/10
 Compelling and engaging knowledgeable practitioners
 Follow through from learning with post workshop support to drive change
 Follow through with obtaining feedback on post workshop application and outcomes
In the light of these critical success factors, ODE has put in place an end to end approach for outcomes-
oriented learning and development for organizations.
BENEFITS OF OUTCOMES MEASUREMENT PORTAL (OMP)™
 End-to-end approach for outcome-oriented
learning and development
 Identify SMART goals before learning
engagement
 Track the progress and development of
participants and skills acquisition
 Identify training gaps and future needs
 Verify learning has been applied
 Do learning assessments
(self, 180, 360 degree)
 Provide qualitative and quantitative
assessment reports
 Measure how employees react
 Measure increased knowledge and improve
skills
 Measure behavioural change after the
learning engagement
 Measure tangible and intangible results
 Track coaching progress and outcomes
 Provide repository of learning resources