An ATM allows customers to check account balances, deposit funds, withdraw cash, and transfer funds without a bank teller. An ATM technician maintains and repairs the machines. The document also discusses developing an e-commerce system where a shipping clerk packages, labels, ships customer orders, and tracks deliveries, providing customer information to an external shipping system. It requests drawing the use case diagrams for both the ATM and e-commerce systems.

1. 1. An Automated Teller Machine (ATM) is a banking subsystem that provides bank customers
access to financial transactions in a public space without needing a cashier, clerk, or bank teller.
Customer uses a bank ATM to Check the Balances of their bank accounts, Deposit Funds,
Withdraw Cash, and Transfer Funds. An ATM Technician provides maintenance and repairs. Draw
the use case diagram for the system. 2. You have been awarded a contract to develop an e-
commerce system. A shipping clerk packages the customer-ordered item, places the ship-to-
address label, ships the ordered items, and tracks the delivery of the ordered items. It also
provides customer information to an external order shipping system. Draw the use case model for
the e-commerce system.