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Increasing incentives …
                                BMW
                                5-Series sales
                                (orange line)
                                still fell off a
                                cliff.
                                Source:
                                Compete October 2012



                  … doesn’t always work.
October 4, 2012                                        1
Shoppers lost interest…
                                BMW 5-Series
                                shoppers
                                declined and
                                conversions
                                dropped rapidly.

                                Source:
                                Compete October 2012



                  …conversions fell off.
October 4, 2012                                        2
Dr. Augustine Fou – Chief Digital Strategist
   “In the absence of innovation or
   true differentiation, just shouting at
   customers louder and more often or
   giving them more “bribes”
   (incentives) still won’t drive sales.
   What else can brands do?”

   FORMER CHIEF DIGITAL OFFICER, HCG (OMNICOM)
   MCKINSEY CONSULTANT
   CLIENT SIDE / AGENCY SIDE EXPERIENCE
   PROFESSOR AND COLUMNIST
   ENTREPRENEUR / SMALL BUSINESS OWNER
   PHD MATERIALS SCIENCE (MIT '95) AT AGE 23

     Slideshares: http://www.slideshare.net/augustinefou
     LinkedIn: http://www.linkedin.com/in/augustinefou

October 4, 2012                                                               3
                                                           acfou@mktsci.com

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Increasing car incentives alone doesnt sell cars by chief digital strategist

  • 1. Increasing incentives … BMW 5-Series sales (orange line) still fell off a cliff. Source: Compete October 2012 … doesn’t always work. October 4, 2012 1
  • 2. Shoppers lost interest… BMW 5-Series shoppers declined and conversions dropped rapidly. Source: Compete October 2012 …conversions fell off. October 4, 2012 2
  • 3. Dr. Augustine Fou – Chief Digital Strategist “In the absence of innovation or true differentiation, just shouting at customers louder and more often or giving them more “bribes” (incentives) still won’t drive sales. What else can brands do?” FORMER CHIEF DIGITAL OFFICER, HCG (OMNICOM) MCKINSEY CONSULTANT CLIENT SIDE / AGENCY SIDE EXPERIENCE PROFESSOR AND COLUMNIST ENTREPRENEUR / SMALL BUSINESS OWNER PHD MATERIALS SCIENCE (MIT '95) AT AGE 23 Slideshares: http://www.slideshare.net/augustinefou LinkedIn: http://www.linkedin.com/in/augustinefou October 4, 2012 3 acfou@mktsci.com