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SA Chapter 2

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Nuth Otanasap
Nuth Otanasap

SA Chapter 2

EducaciónTecnologíaEmpresariales
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Chapter 2 Information Systems Concepts
วัตถุประสงค์ ,[object Object],[object Object],[object Object],[object Object],[object Object]
Data, Process, Information Data Process Information ข้อเท็จจริง ที่หน่วยงาน หรือระบบต้องการจัดเก็บ การทำให้ข้อมูลอยู่ ในรูปที่ใช้ประโยชน์ ได้สะดวก ข้อมูลที่ถูกประมวลผล ให้อยู่ในรูปที่ ใช้ประโยชน์ได้สะดวก
Information System ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Information System Development Information Systems Data Process Programs Manual Procedure Database System Data Oriented Process Oriented Oriented (a) : giving a lot of time, effort, or attention to one particular thing
Information System : example Purchasing System ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Inspection(n) : a careful examination of something to find out more about it or to check for anything wrong
Information System : example Production System ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Information System : example Human Resources System ,[object Object],[object Object],[object Object],[object Object],[object Object],Compensation (n) : money paid to someone because they have suffered injury or loss, or because something they own has been damage
Information System : example Finance System ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Portfolio (n) : a group of stocks owned by a particular person or company
Information System : example Receivable System ,[object Object],[object Object],[object Object]
Information System : example Marketing System ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Demographics (n) : a part of the population that is considered as a group, especially by advertisers who want to sell things to that group
Basic Information Systems Order Entry Inventory Control Purchasing Account Payable General Ledger Payroll Account Receivable Billing
Types of Information Systems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Transaction Processing System Characteristics : ,[object Object],[object Object],[object Object],Capture (n) : when you put information into a form a computer can use Goal (n) : something that you hope to achieve in the future
Transaction Processing System Systems Development Methods : ,[object Object],[object Object],[object Object],[object Object],Validate (v) : to prove that something is true or correct, or to make a document or agreement officially and legally acceptable Concern (v) : to make someone feel worried or upset
Management Information System Characteristics : ,[object Object],[object Object],[object Object],[object Object],[object Object],Draw on : to use information, experience, knowledge etc for a particular purpose Diverse (a) : very different from each other Predictable (a) : if something or someone is predictable, you know what will happen or what they will do Aggregate (v) : to put different amounts, pieces of information etc together to form a group or a total Involve (v) : to include or affect someone or something
Management Information System Systems Development Methods : ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Variety (n) : a lot of things of the same type that are different from each other in some way
Decision Support System Characteristics : ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Guidance (n) : help and advice that is given to someone about their work, education, or personal life Evaluate (v) : to judge how good, useful, or successful something is Alternative (n) : something you can choose to do or use instead of something else Potential (a) : likely to develop into a particular type of person or thing in the future
Decision Support System Systems Development Methods : ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
expert system ,[object Object]
communications and collaboration system ,[object Object]
office automation system ,[object Object]
Stakeholders: Players in the Systems Game ,[object Object],[object Object],[object Object]
Stakeholders: Players in the Systems Game
System Owners ,[object Object]
System Users ,[object Object]
Internal System Users ,[object Object],[object Object],[object Object]
External System Users ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
System Designers and System Builders ,[object Object],[object Object]
Systems Analysts ,[object Object],[object Object],[object Object]
The Systems Analyst as a Problem-Solver ,[object Object],[object Object],[object Object],[object Object]
Where Do Systems Analysts Work?
Skills Needed by the Systems Analyst ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Systems Analyst as Facilitator
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The Ten Commandments of Computer Ethics Source: Computer Ethics Institute
Other Stakeholders External Service Provider (ESP) – a systems analyst, system designer, or system builder who sells his or her expertise and experience to other businesses to help those businesses purchase, develop, or integrate their information systems solutions; may be affiliated with a consulting or services organization. Project Manager – an experienced professional who accepts responsibility for planning, monitoring, and controlling projects with respect to schedule, budget, deliverables, customer satisfaction, technical standards, and system quality.
Business Drivers for Today’s Information Systems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Globalization of the Economy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Electronic Commerce and Business ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
An Electronic Commerce Storefront
An Electronic Commerce Procurement Storefront
e-business/ Dot com business ,[object Object]
Dot com business ,[object Object],[object Object]
EC (Electronic Commerce) ,[object Object]
SOHO ,[object Object]
Virtual company ,[object Object]
Security and Privacy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Collaboration and Partnership ,[object Object],[object Object],[object Object],[object Object],[object Object]
Knowledge Asset Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Continuous Improvement and Total Quality Management ,[object Object],[object Object],[object Object]
Business Process Redesign ,[object Object],[object Object],[object Object]
Technology Drivers for Today’s Information Systems ,[object Object],[object Object],[object Object],[object Object],[object Object]
Networks and the Internet ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mobile and Wireless Technologies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Object Technologies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Collaborative Technologies ,[object Object],[object Object],[object Object],[object Object],[object Object]
Enterprise Applications ,[object Object],[object Object],[object Object],[object Object],[object Object]
Enterprise Applications
[object Object]
Enterprise Applications - ERP ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Enterprise Applications - SCM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Supply Chain
CRM (Customer Relationship Management) ,[object Object],[object Object]
Enterprise Applications - CRM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SFA (Sales Force Automation) ,[object Object]
CTI (Computer Telephony Integration) ,[object Object]
Enterprise Applications - EAI ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Enterprise Application Integration
System Development Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A Simple System Development Process ,[object Object],[object Object],System implementation ,[object Object],[object Object],System design ,[object Object],[object Object],System analysis ,[object Object],System initiation General Problem-Solving Steps Our Simplified System Development Process
Systems Development Process Overview
System Development Process Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Project and Process Management ,[object Object],[object Object],[object Object],[object Object]
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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SA Chapter 2

  • 1. Chapter 2 Information Systems Concepts
  • 2.
  • 3. Data, Process, Information Data Process Information ข้อเท็จจริง ที่หน่วยงาน หรือระบบต้องการจัดเก็บ การทำให้ข้อมูลอยู่ ในรูปที่ใช้ประโยชน์ ได้สะดวก ข้อมูลที่ถูกประมวลผล ให้อยู่ในรูปที่ ใช้ประโยชน์ได้สะดวก
  • 4.
  • 5.  
  • 6. Information System Development Information Systems Data Process Programs Manual Procedure Database System Data Oriented Process Oriented Oriented (a) : giving a lot of time, effort, or attention to one particular thing
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13. Basic Information Systems Order Entry Inventory Control Purchasing Account Payable General Ledger Payroll Account Receivable Billing
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25. Stakeholders: Players in the Systems Game
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 33. Where Do Systems Analysts Work?
  • 34.
  • 35. The Systems Analyst as Facilitator
  • 36.
  • 37. Other Stakeholders External Service Provider (ESP) – a systems analyst, system designer, or system builder who sells his or her expertise and experience to other businesses to help those businesses purchase, develop, or integrate their information systems solutions; may be affiliated with a consulting or services organization. Project Manager – an experienced professional who accepts responsibility for planning, monitoring, and controlling projects with respect to schedule, budget, deliverables, customer satisfaction, technical standards, and system quality.
  • 38.
  • 39.
  • 40.
  • 42. An Electronic Commerce Procurement Storefront
  • 43.
  • 44.
  • 45.
  • 46.
  • 47.
  • 48.
  • 49.
  • 50.
  • 51.
  • 52.
  • 53.
  • 54.
  • 55.
  • 56.
  • 57.
  • 58.
  • 60.
  • 61.
  • 62.
  • 64.
  • 65.
  • 66.
  • 67.
  • 68.
  • 70.
  • 71.
  • 73.
  • 74.
  • 75.