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How Instapage Drove $30K in
Revenue In Less Than 2 Months By
Nurturing Stale Leads
Liftoff @ 11AM PST
Ask us anything
#LeadNurturing
@AutopilotUS
@Instapage
#LeadNurturing
Meet the speakers
#LeadNurturing
Guy Marion
CMO & Growth
Autopilot
Stefano Mazzalai
Sr. Marketing Operations Manager
Instapage
Brandon Weaver
Content Marketing Manager
Instapage
About Instapage
#LeadNurturing
• Quickly build, A/B test and integrate landing pages
• Mission: continually lower the cost of acquisition
• Profitable, bootstrapped company w/a global presence
• Over 250k users creating 2k+ landing pages every day
Business model
#LeadNurturing
SaaS subscription model with 3-
pricing tiers
Upsell and retention driven by access
to premium features and services
Self-service try to buy with free 30
day trial, no credit card required
From basic emailing to lifecycle nurturing
#LeadNurturing
Newsletters
One-off campaigns
Before Autopilot Autopilot
Notifications
Lead nurturing
Personalized trials
Customer onboarding
• Personalized acquisition
& nurturing journeys
• 250,000 users
• Integrate with Segment,
Instapage, Zapier
• A/B testing
Instapage Needs
Customer satisfaction
Marketing engagement stack
#LeadNurturing
Customer Journey Marketing AnalyticsIn-app events
Landing pages
Approach: Instapage’s lead lifecycle
#LeadNurturing
Top of Funnel (ToFu) Lead
Lead Nurturing
Goal: Nurture to Trialist
Trialist
Customer
Trial Journey
Goal: Activate to buy
Onboarding
Goal: Onboard to success
Subscribe to blog Register for webinar Download content
Free trial sign up
Purchase
Don’t neglect your
most valuable leads
Deep dive: Instapage’s nurture journey
#LeadNurturing
Results6
1 Lead magnets
3 Qualification
4 Journey design
Nurture content5
2 Lead follow up
11
1
#LeadNurturing
Lead magnets
Attract new leads with
irresistible landing pages
Message match your headline
Add a relevant image
Short paragraphs, bulleted copy
Include white space
Optimize button or forms
with personal CTAs
12
2
#LeadNurturing
Lead follow up
Accelerate motivated leads
with a follow up journey
Download
Already paying
Not paying
Email sent
Email sent
Webinar invite
Upsell
Nurture
13#LeadNurturing
3
TOF Start: send to Nurture
List triggers:
Contacts who complete lead
magnet journeys without
signing up for a trial or buying
PRO TIP: Easily manage criteria for entry into
nurturing in one place with the Qualification journey
Qualification
How contacts are
triggered into nurture
14
Journey design
How Instapage structures
their lead nurturing journey
#LeadNurturing
4
Top of funnel
Middle of funnel
Bottom of funnel
Accelerator
Action flow
12@ 5 day intervals
= 60 day nurture track
• 3-tier structure
• Timing
• Accelerator flows
• Conditions and ejection
• End of nurture journey
15
Nurture content
Use the right content to drive
engagement & conversion
#LeadNurturing
5
Top
Middle
Bottom
Conversion
New
Education
Thought leadership
Case studies
Blog posts
Webinar invite
Sign up
Channels
• Email
• In-app messaging
Selection process Topics
• Historical performance
• Relevant new content
• Customer personas
• Existing blog categories
PRO TIP: Start by repurposing top performing content
into new assets, e.g. turn a blog post into an ebook.
16
Results
Instapage drove $30K in
revenue in 8 weeks
#LeadNurturing
6 Topics
Trial Nurture
Trials Leads
Re-activated
(87 trials)
Lead Nurturing
(55,000 contacts)
Purchase
(26 new customers)
6X increase in trial conversion
of free trial to paid customer,
compared to baseline % rate
Generated $30K of new ARR
in < 2 months, 2.5X initial
target of $12K
#LeadNurturing
Takeaways
• Improve the customer experience (and conversion rates) using specific nurture journeys
• Grow your contact database quickly by optimizing landing pages with message matching, short bulleted copy,
and a single, clear call to action
• Invite new subscribers to attend a webinar or learn about other plan offerings in a Lead Follow Up Journey
• Create a Qualification Journey to centralize and scale your triggers and suppression lists
• Build credibility and drive conversion using a multi-tiered nurturing journey. Offer best practices early, then
accelerated Calls to Action as users engage to buy
• Further personalize nurturing by: pre-qualifying leads upfront, capturing interests, and feeding specific content
#LeadNurturing
Guy Marion
CMO & Growth
Autopilot
Stefano Mazzalai
Sr. Marketing Operations Manager
Instapage
Brandon Weaver
Content Marketing Manager
Instapage
Q&A
Get in touch
autopilothq.com
blog.autopilothq.com
@autopilotus
guy@autopilothq.com
instapage.com
instapage.com/blog
@instapage
brandon@instapage.com
stefano@instapage.com

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How Instapage Drove $30K in Revenue in Less Than 2 Months by Nurturing Stale Leads

  • 1. How Instapage Drove $30K in Revenue In Less Than 2 Months By Nurturing Stale Leads Liftoff @ 11AM PST
  • 3. Meet the speakers #LeadNurturing Guy Marion CMO & Growth Autopilot Stefano Mazzalai Sr. Marketing Operations Manager Instapage Brandon Weaver Content Marketing Manager Instapage
  • 4. About Instapage #LeadNurturing • Quickly build, A/B test and integrate landing pages • Mission: continually lower the cost of acquisition • Profitable, bootstrapped company w/a global presence • Over 250k users creating 2k+ landing pages every day
  • 5. Business model #LeadNurturing SaaS subscription model with 3- pricing tiers Upsell and retention driven by access to premium features and services Self-service try to buy with free 30 day trial, no credit card required
  • 6. From basic emailing to lifecycle nurturing #LeadNurturing Newsletters One-off campaigns Before Autopilot Autopilot Notifications Lead nurturing Personalized trials Customer onboarding • Personalized acquisition & nurturing journeys • 250,000 users • Integrate with Segment, Instapage, Zapier • A/B testing Instapage Needs Customer satisfaction
  • 7. Marketing engagement stack #LeadNurturing Customer Journey Marketing AnalyticsIn-app events Landing pages
  • 8. Approach: Instapage’s lead lifecycle #LeadNurturing Top of Funnel (ToFu) Lead Lead Nurturing Goal: Nurture to Trialist Trialist Customer Trial Journey Goal: Activate to buy Onboarding Goal: Onboard to success Subscribe to blog Register for webinar Download content Free trial sign up Purchase
  • 9. Don’t neglect your most valuable leads
  • 10. Deep dive: Instapage’s nurture journey #LeadNurturing Results6 1 Lead magnets 3 Qualification 4 Journey design Nurture content5 2 Lead follow up
  • 11. 11 1 #LeadNurturing Lead magnets Attract new leads with irresistible landing pages Message match your headline Add a relevant image Short paragraphs, bulleted copy Include white space Optimize button or forms with personal CTAs
  • 12. 12 2 #LeadNurturing Lead follow up Accelerate motivated leads with a follow up journey Download Already paying Not paying Email sent Email sent Webinar invite Upsell Nurture
  • 13. 13#LeadNurturing 3 TOF Start: send to Nurture List triggers: Contacts who complete lead magnet journeys without signing up for a trial or buying PRO TIP: Easily manage criteria for entry into nurturing in one place with the Qualification journey Qualification How contacts are triggered into nurture
  • 14. 14 Journey design How Instapage structures their lead nurturing journey #LeadNurturing 4 Top of funnel Middle of funnel Bottom of funnel Accelerator Action flow 12@ 5 day intervals = 60 day nurture track • 3-tier structure • Timing • Accelerator flows • Conditions and ejection • End of nurture journey
  • 15. 15 Nurture content Use the right content to drive engagement & conversion #LeadNurturing 5 Top Middle Bottom Conversion New Education Thought leadership Case studies Blog posts Webinar invite Sign up Channels • Email • In-app messaging Selection process Topics • Historical performance • Relevant new content • Customer personas • Existing blog categories PRO TIP: Start by repurposing top performing content into new assets, e.g. turn a blog post into an ebook.
  • 16. 16 Results Instapage drove $30K in revenue in 8 weeks #LeadNurturing 6 Topics Trial Nurture Trials Leads Re-activated (87 trials) Lead Nurturing (55,000 contacts) Purchase (26 new customers) 6X increase in trial conversion of free trial to paid customer, compared to baseline % rate Generated $30K of new ARR in < 2 months, 2.5X initial target of $12K
  • 17. #LeadNurturing Takeaways • Improve the customer experience (and conversion rates) using specific nurture journeys • Grow your contact database quickly by optimizing landing pages with message matching, short bulleted copy, and a single, clear call to action • Invite new subscribers to attend a webinar or learn about other plan offerings in a Lead Follow Up Journey • Create a Qualification Journey to centralize and scale your triggers and suppression lists • Build credibility and drive conversion using a multi-tiered nurturing journey. Offer best practices early, then accelerated Calls to Action as users engage to buy • Further personalize nurturing by: pre-qualifying leads upfront, capturing interests, and feeding specific content
  • 18. #LeadNurturing Guy Marion CMO & Growth Autopilot Stefano Mazzalai Sr. Marketing Operations Manager Instapage Brandon Weaver Content Marketing Manager Instapage Q&A