SmartCom is a Mobile Unified Communication platform enables Real-estate companies to face the future challenges of communications with their clients and to satisfy them by giving them proper communications channels where they can complaints and submit their complaints at their fingertips.

2. Real Estate Business Case:
Mobile Applications have become omnipresent in many aspects of our lives in the past five years and they have
completely changed our needs and attitudes. The way clients approach Real Estate companies is evolved and
mobile apps become a focal point of the business and the last frontier for the whole Real Estate sector.
Customers today are interacting with real-estate websites, social media and mobile apps to look for properties.
Challenge:
The Real Estate industry has been struggling for a long time to find efficient method of Marketing and
communications that would deliver their message listen to customers’ complaints and solve it on the go.
SmartCom:
SmartCom is a Mobile Unified Communication platform enables Real-estate companies to face the future
challenges of communications with their clients and to satisfy them by giving them proper communications
channels where they can complaints and submit their complaints at their fingertips.
SmartCom Mobile App features will start from booking a flat to paying its fees through mobile app without any
human interactions unless it’s really required, complaints will be submitted through calls, live chat and mobile
complaints.
No More high communication bills for calls and Bulk SMS!

3. Real Estate Companies:
SmartCom will enable Real Estate Companies to:
 Send SMS and FREE IPSMS to bulk number of users or individuals
 1 Single CRM interface for website, mobile and social media complaints.
 Transfer pictures, videos and brochures of your properties.
 Self Service IVR Systems and ability to request Call Back.
 Chat live with customers and Call them for FREE.
 Remind your Staff and Support team of appointments.
 Get paid by Customer through the mobile app
 Serve international clients as local clients for FREE.
Clients:
SmartCom will enable Clients to:
 Call, Text and Chat for free with the Real Estate company.
 Use the call back feature to be contacted once the lines are free again
 Submit CRM trouble tickets through Mobile, Tablet or PC.
 Locate properties and get driving directions
 Schedule or change appointments and maintenance services
 Receive reminders for visits, maintenance and due payments
 Pay for Services through mobile, tablet or PC.
SmartCom Benefits
 Free Communications: Free calls, SMS, Live Chat & Voicemails with Clients.
 Cost Effective: Cut up to 70% of the current communications bills (Calls and SMS).
 Customer Centricity: increased value, enhanced customer lifecycle and better customer experience.
 Private Community: Full branded mobile application to build your own community.
 Optimization: Organize your call center to maximize the efficiency.
 Unified Communication: Increased internal collaboration and improved support for customers.