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SUPPLY CHAIN
MANAGEMENT OF KFC
KFC’S HISTORY
Kentucky Fried Chicken is a fast food
restaurant chain headquartered Kentucky,
United States, which specializes in fried
chicken.
was founded by Harland Sanders.
with the first franchise opening in Utah in
1952.
KFC operates more than 15,000 restaurants
around the world today.
KFC IN PAKISTAN

KFC Pakistan started in 1997 with its
first branch in Gulshan e Iqbal.
KFC won the title of market leader at
that time.
It has 64 outlets located nation wide.
WHAT IS SCM?

Supply chain management is the active
management of supply chain activities to
maximize customer value and achieve a
sustainable competitive advantage.
SUPPLY CHAIN OF KFC

KFC’s supply chain can be summed up
in 3 process:
First, raw material is procured.
All product preparation at the branch.
Warehouses replenish each branch
according to requirement.
SCM
WAREHOUSING

KFC has its warehouses in both North
and South regions of the country.
Northern central warehouse is in
Lahore.
Southern central warehouse is in
Karachi.
WAREHOUSES
PROCUREMENT
Planning of monthly budgets.
Supply of chicken by K & N’s.(……
Unilever provides sauces.
Spices and herbs are imported from Dubai and
Singapore.
Packing material
Bread and buns.
Potatoes for French fries.
Other items
PROCUREMENT
STORAGE AND INVENTORY
Storage of chicken, spices and herbs,
bread and buns.
INVENTORY
ZONAL DISTRIBUTION
ZONAL DISTRIBUTIONS

Distributions on need basis.(JIT)
Karachi is divided into 3 zones.
Daily vehicles are dispatched from the
Southern Warehouse to these Zonal
areas.
QUALITY ASSURANCE
Surprise visits to
branches
Planned visits to
branches
Rigorous raw material
inspection
Customer feedback.
SOFTWARE
Kfc uses the Supply Chain Management
Software to manage its inventory.
This was developed by Siddhat Haider.
Physically the inventory is counted to
tally with the figures in software.
COMPETITIVE ADVANTAGE
KFC is well known for the ingredients it uses.
KFC has kept emphasizing that its chicken is
different (when compared to competition).
Colonel Sander said their chicken is “entirely
different but still tender and tasty”.

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KFC's Supply Chain Management for Maximizing Customer Value

  • 2. KFC’S HISTORY Kentucky Fried Chicken is a fast food restaurant chain headquartered Kentucky, United States, which specializes in fried chicken. was founded by Harland Sanders. with the first franchise opening in Utah in 1952. KFC operates more than 15,000 restaurants around the world today.
  • 3. KFC IN PAKISTAN KFC Pakistan started in 1997 with its first branch in Gulshan e Iqbal. KFC won the title of market leader at that time. It has 64 outlets located nation wide.
  • 4. WHAT IS SCM? Supply chain management is the active management of supply chain activities to maximize customer value and achieve a sustainable competitive advantage.
  • 5. SUPPLY CHAIN OF KFC KFC’s supply chain can be summed up in 3 process: First, raw material is procured. All product preparation at the branch. Warehouses replenish each branch according to requirement.
  • 6. SCM
  • 7. WAREHOUSING KFC has its warehouses in both North and South regions of the country. Northern central warehouse is in Lahore. Southern central warehouse is in Karachi.
  • 9. PROCUREMENT Planning of monthly budgets. Supply of chicken by K & N’s.(…… Unilever provides sauces. Spices and herbs are imported from Dubai and Singapore. Packing material Bread and buns. Potatoes for French fries. Other items
  • 11. STORAGE AND INVENTORY Storage of chicken, spices and herbs, bread and buns.
  • 14. ZONAL DISTRIBUTIONS Distributions on need basis.(JIT) Karachi is divided into 3 zones. Daily vehicles are dispatched from the Southern Warehouse to these Zonal areas.
  • 15. QUALITY ASSURANCE Surprise visits to branches Planned visits to branches Rigorous raw material inspection Customer feedback.
  • 16. SOFTWARE Kfc uses the Supply Chain Management Software to manage its inventory. This was developed by Siddhat Haider. Physically the inventory is counted to tally with the figures in software.
  • 17. COMPETITIVE ADVANTAGE KFC is well known for the ingredients it uses. KFC has kept emphasizing that its chicken is different (when compared to competition). Colonel Sander said their chicken is “entirely different but still tender and tasty”.