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Collaborating to Analyze
  E-Journal Use Data
A discussion of cross-institutional cost-per-use
   analysis projects within the UNC System




          Virginia Bacon & Patrick Carr
             East Carolina University
Outline
•   Introduction
•   2011 four-institution pilot project
•   2012 UNC system-wide project
•   Conclusions and moving forward
•   Questions
COUNTER
• Sets a standard for e-resource use data
  collection and reporting
• Clear definitions of use measurements
• Allows cross-platform comparisons
• Imperfect but powerful
The importance of using
this data to measure and
 evaluate use is growing.
Cost-per-use
• An e-resource’s annual subscription cost
  divided by the use of the resource over
  the term of the subscription period
• A powerful tool for assessing return on
  investment
• Must be contextualized with qualitative
  data
What might we discover if
we compare e-resource use
 data across institutions?
ECU

UNC Charlotte
UNC Greensboro


                                       ECU

UNC Charlotte




                      UNC Wilmington
Average



CPU
                                                  UNC Charlotte
                                                  ECU
                                                  UNC Wilmington
                                                  UNC Greensboro


$25.00

$20.00

$15.00

$10.00

 $5.00

 $0.00




         For additional data: http://hdl.handle.net/10342/3143
Now what?
UNC system-wide
     survey
UNC system schools*
  Appalachian State University              UNC Asheville
  East Carolina University                  UNC Chapel Hill
  Elizabeth City State University           UNC Charlotte
  Fayetteville State University             UNC Greensboro
  NC Agricultural and Technical             UNC Pembroke
  State University                          UNC Wilmington
  North Carolina Central                    Western Carolina University
  University                                Winston-Salem State
  NC State University                       University

* Two system schools, UNC School of the Arts and North Carolina School of
Science and Mathematics, were not included in this project.
Table 1
Cambridge University Press
             Elsevier
             Informa Healthcare
             Karger
             Lippincott, Williams, & Wilkins
             Mary Ann Liebert
Publishers   Nature Publishing Group
             Oxford University Press
             SAGE
             Springer
             Taylor & Francis
             Wiley-Blackwell
             World Scientific
Table 2
Table 3
If the libraries are
 performing well, increases
   in expenditures should
result in increases in access.
Metrics for access
• Increases to the numbers of titles and
  uses
• Growth in cost-per-title (CPT) and cost-
  per-use (CPU) that is lower than growth
  in expenditure (as well as decreases in
  CPT and CPU)
• Increases in the number of highly used
  titles (HUTs)
Overall findings
From 2009-2011, there was a:
• 17% increase in e-journal expenditures
• 10% increase in titles
• 6% increase in CPT
• 18% increase in use
• 1% decrease in CPU
• 25-33% increase in HUTs
Elsevier: $7.2 million
Wiley-Blackwell: $3.6 million

Springer: $2.1 million
Taylor & Francis: $1.5 million

  SAGE: $1.3 million
Nature: $1.15
    LW&W: $1.61
  Oxford UP: $1.88
   Karger: $33.00
World Scientific: $83.08
UNC System expenditures (+5%)




   E-Journal price increases (+9%)
How do we
maintain our lead?
1: Develop an online
repository in which UNC
libraries can share
expenditure and access
data
2: Procure purchases
of common library
products using
SciQuest
3: Develop a standard
template and
checklist for e-journal
licensing
4: Evaluate and pursue
strategies to promote the
publication of the results
of UNC research in Open
Access venues
5: Develop a system-
wide plan to contain
expenditures and
expand access
System-wide plan
• Give special attention to four “high-risk”
  publishers: Elsevier, Wiley-Blackwell, Taylor
  & Francis, and Oxford University Press
• Reduce annual growth in expenditures to
  the point that it parallels growth in use
• Lower annual growth in CPU and CPT to the
  point that it is less than annual growth in
  expenditures
• Reduce annual changes in CPU or CPT
Imperfections
• Emphasis on number of accessible titles
  and CPT
Cambridge University Press CPT
  $700

  $600

  $500

  $400
                            NC State
  $300
                            FSU
  $200

  $100

   $0
           Cost-per-title
Cambridge University Press CPU
  $20
  $18
  $16
  $14
  $12
  $10                    NC State
   $8                    FSU
   $6
   $4
   $2
   $0
          Cost-per-use
Imperfections
• Emphasis on number of accessible titles
  and CPT
• Inconsistent data collection methods
  among system schools
Good
enough.
Report Recommendations
1. Developing a shared repository of use
   data
2.   SciQuest procurement software
3. Developing system-wide licensing
   guidelines
4.   Promote Open Access publishing
5. Develop a system-wide plan to contain
   expenditures and expand access
5: Develop a system-
wide plan to contain
expenditures and
expand access
Are these
publishers really
  “high-risk”?
Context is
everything.
LWW    NC Central: $117
       NC A&T: $287

 CPU   WSSU: $399


         System Average:
                $1.61
            UNC CH: $0.85
            ECU: $1.56
Oxford University Press
 CPU % increase: 10%
 CPU $ increase: $0.18
   CPU 2009: $1.70
   CPU 2011: $1.88
Taylor & Francis
  System CPU: $13.31
But this high CPU is due to the
fact that many of the system
libraries only have individual
subscriptions and do not
subscribe to a T&F ‘big deal’
package.
Lower CPU does
not always equal
 a better deal.
The larger the
school, the lower
    the CPU.
40000
               35000
               30000



 Enrollment
               25000
               20000
               15000


  by school    10000
                5000
                   0




               18.00
               16.00
               14.00
               12.00


Average CPU    10.00
                8.00
                6.00


   by school    4.00
                2.00
                0.00
Are publishers’
pricing models fair?
40000
               35000
               30000



Enrollment
               25000
               20000
               15000


 by school     10000
                5000
                     0




               100
                90
                80


 Downloads      70
                60
                50


per enrolled
                40
                30
                20
                10

     student     0
Schools by Carnegie Classification
                                                                        Student
                                    Carnegie         2011-2012 Full- Enrollment Fall
School                              Classification   text downloads       2011         DPES

North Carolina Central University   Master's                  18,776           7,587          2.47
UNC Pembroke                        Master's                  18,233           5,477          3.33
Elizabeth City State University     Baccalaureate             12,686           2,772          4.58
Fayetteville State University       Master's                  31,133           5,199          5.99
Winston-Salem State University      Master's                  35,414           5,765       6.14
UNC Wilmington                      Master's                 105,980          12,321       8.60
Western Carolina University         Master's                  72,650           8,343       8.71
Appalachian State University        Master's                 145,872          16,654       8.76
UNC Charlotte                       Research                 223,258          22,630       9.87
NC A&T State University             Research                 110,023          10,063      10.93
UNC Greensboro                      Research                 214,738          16,855      12.74
UNC Asheville                       Baccalaureate             67,464           3,466      19.46
East Carolina University            Research                 484,984          24,588      19.72
NC State University                 Research               1,248,504          30,950      40.34
UNC - Chapel Hill                   Research               2,350,522          26,837      87.59
In the future…
•  Establish a working group to act on
   recommendations
• 5 year expenditure plan
  • 4% reduction by year 3
  • 8% reduction by year 5
A tip of
the hat.
Our Final
Recommendations
1: Carry out cross-institutional
CPU analyses of e-journal
collections to contextualize and
maximize ROI
2: Develop consistent
calculation guidelines and
centralized data collection
3: Avoid and/or sidestep
confidentiality clauses in
licenses
4: Strive to improve ROI by
working to enhance the
discoverability of e-journal
collections
5: Use cross-institutional
analyses to make institution-
level assessments rather than
system-level assessments
6: Lobby publishers to develop
pricing models that factor in
research intensiveness as well
as enrollment
Questions?
Virginia Bacon   Patrick Carr
baconv@ecu.edu   carrp@ecu.edu

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Collaborating to Analyze E-Journal Use Data: A Discussion of Cross-Institutional Cost-Per-Use Analysis Projects within the UNC System

  • 1. Collaborating to Analyze E-Journal Use Data A discussion of cross-institutional cost-per-use analysis projects within the UNC System Virginia Bacon & Patrick Carr East Carolina University
  • 2. Outline • Introduction • 2011 four-institution pilot project • 2012 UNC system-wide project • Conclusions and moving forward • Questions
  • 3. COUNTER • Sets a standard for e-resource use data collection and reporting • Clear definitions of use measurements • Allows cross-platform comparisons • Imperfect but powerful
  • 4. The importance of using this data to measure and evaluate use is growing.
  • 5. Cost-per-use • An e-resource’s annual subscription cost divided by the use of the resource over the term of the subscription period • A powerful tool for assessing return on investment • Must be contextualized with qualitative data
  • 6. What might we discover if we compare e-resource use data across institutions?
  • 8. UNC Greensboro ECU UNC Charlotte UNC Wilmington
  • 9. Average CPU UNC Charlotte ECU UNC Wilmington UNC Greensboro $25.00 $20.00 $15.00 $10.00 $5.00 $0.00 For additional data: http://hdl.handle.net/10342/3143
  • 11. UNC system-wide survey
  • 12. UNC system schools* Appalachian State University UNC Asheville East Carolina University UNC Chapel Hill Elizabeth City State University UNC Charlotte Fayetteville State University UNC Greensboro NC Agricultural and Technical UNC Pembroke State University UNC Wilmington North Carolina Central Western Carolina University University Winston-Salem State NC State University University * Two system schools, UNC School of the Arts and North Carolina School of Science and Mathematics, were not included in this project.
  • 14. Cambridge University Press Elsevier Informa Healthcare Karger Lippincott, Williams, & Wilkins Mary Ann Liebert Publishers Nature Publishing Group Oxford University Press SAGE Springer Taylor & Francis Wiley-Blackwell World Scientific
  • 17. If the libraries are performing well, increases in expenditures should result in increases in access.
  • 18. Metrics for access • Increases to the numbers of titles and uses • Growth in cost-per-title (CPT) and cost- per-use (CPU) that is lower than growth in expenditure (as well as decreases in CPT and CPU) • Increases in the number of highly used titles (HUTs)
  • 19. Overall findings From 2009-2011, there was a: • 17% increase in e-journal expenditures • 10% increase in titles • 6% increase in CPT • 18% increase in use • 1% decrease in CPU • 25-33% increase in HUTs
  • 20. Elsevier: $7.2 million Wiley-Blackwell: $3.6 million Springer: $2.1 million Taylor & Francis: $1.5 million SAGE: $1.3 million
  • 21. Nature: $1.15 LW&W: $1.61 Oxford UP: $1.88 Karger: $33.00 World Scientific: $83.08
  • 22. UNC System expenditures (+5%) E-Journal price increases (+9%)
  • 23. How do we maintain our lead?
  • 24. 1: Develop an online repository in which UNC libraries can share expenditure and access data
  • 25. 2: Procure purchases of common library products using SciQuest
  • 26. 3: Develop a standard template and checklist for e-journal licensing
  • 27. 4: Evaluate and pursue strategies to promote the publication of the results of UNC research in Open Access venues
  • 28. 5: Develop a system- wide plan to contain expenditures and expand access
  • 29. System-wide plan • Give special attention to four “high-risk” publishers: Elsevier, Wiley-Blackwell, Taylor & Francis, and Oxford University Press • Reduce annual growth in expenditures to the point that it parallels growth in use • Lower annual growth in CPU and CPT to the point that it is less than annual growth in expenditures • Reduce annual changes in CPU or CPT
  • 30.
  • 31. Imperfections • Emphasis on number of accessible titles and CPT
  • 32. Cambridge University Press CPT $700 $600 $500 $400 NC State $300 FSU $200 $100 $0 Cost-per-title
  • 33. Cambridge University Press CPU $20 $18 $16 $14 $12 $10 NC State $8 FSU $6 $4 $2 $0 Cost-per-use
  • 34. Imperfections • Emphasis on number of accessible titles and CPT • Inconsistent data collection methods among system schools
  • 36. Report Recommendations 1. Developing a shared repository of use data 2. SciQuest procurement software 3. Developing system-wide licensing guidelines 4. Promote Open Access publishing 5. Develop a system-wide plan to contain expenditures and expand access
  • 37. 5: Develop a system- wide plan to contain expenditures and expand access
  • 38. Are these publishers really “high-risk”?
  • 40. LWW NC Central: $117 NC A&T: $287 CPU WSSU: $399 System Average: $1.61 UNC CH: $0.85 ECU: $1.56
  • 41. Oxford University Press CPU % increase: 10% CPU $ increase: $0.18 CPU 2009: $1.70 CPU 2011: $1.88
  • 42. Taylor & Francis System CPU: $13.31 But this high CPU is due to the fact that many of the system libraries only have individual subscriptions and do not subscribe to a T&F ‘big deal’ package.
  • 43. Lower CPU does not always equal a better deal.
  • 44. The larger the school, the lower the CPU.
  • 45. 40000 35000 30000 Enrollment 25000 20000 15000 by school 10000 5000 0 18.00 16.00 14.00 12.00 Average CPU 10.00 8.00 6.00 by school 4.00 2.00 0.00
  • 47. 40000 35000 30000 Enrollment 25000 20000 15000 by school 10000 5000 0 100 90 80 Downloads 70 60 50 per enrolled 40 30 20 10 student 0
  • 48. Schools by Carnegie Classification Student Carnegie 2011-2012 Full- Enrollment Fall School Classification text downloads 2011 DPES North Carolina Central University Master's 18,776 7,587 2.47 UNC Pembroke Master's 18,233 5,477 3.33 Elizabeth City State University Baccalaureate 12,686 2,772 4.58 Fayetteville State University Master's 31,133 5,199 5.99 Winston-Salem State University Master's 35,414 5,765 6.14 UNC Wilmington Master's 105,980 12,321 8.60 Western Carolina University Master's 72,650 8,343 8.71 Appalachian State University Master's 145,872 16,654 8.76 UNC Charlotte Research 223,258 22,630 9.87 NC A&T State University Research 110,023 10,063 10.93 UNC Greensboro Research 214,738 16,855 12.74 UNC Asheville Baccalaureate 67,464 3,466 19.46 East Carolina University Research 484,984 24,588 19.72 NC State University Research 1,248,504 30,950 40.34 UNC - Chapel Hill Research 2,350,522 26,837 87.59
  • 49.
  • 50. In the future… • Establish a working group to act on recommendations • 5 year expenditure plan • 4% reduction by year 3 • 8% reduction by year 5
  • 51. A tip of the hat.
  • 53. 1: Carry out cross-institutional CPU analyses of e-journal collections to contextualize and maximize ROI
  • 54. 2: Develop consistent calculation guidelines and centralized data collection
  • 55. 3: Avoid and/or sidestep confidentiality clauses in licenses
  • 56. 4: Strive to improve ROI by working to enhance the discoverability of e-journal collections
  • 57. 5: Use cross-institutional analyses to make institution- level assessments rather than system-level assessments
  • 58. 6: Lobby publishers to develop pricing models that factor in research intensiveness as well as enrollment
  • 59. Questions? Virginia Bacon Patrick Carr baconv@ecu.edu carrp@ecu.edu

Notas del editor

  1. Photo from Flickr user procsilas used under a Creative Commons license. (I need to look up how to do this attribution again)
  2. Photo from Flickr user procsilas used under a Creative Commons license. (I need to look up how to do this attribution again)
  3. Image from Flicker user uconnlibrariesmagic
  4. Image from Flicker user uconnlibrariesmagic
  5. Image from Flicker user uconnlibrariesmagic
  6. Image from Flicker user uconnlibrariesmagic
  7. So, after learning about the project in early May, we got official word to begin on May 18, 2012Only a couple of weeks to gather and submit the data – June 4thStarted by participating in a conference call with reps from various UNC Libraries and Tim BucknallDiscussed processes for gathering the data and reviewed the survey instrumentSpreadsheet with 3 tablesTable 1: expenditures and title counts from FY 2009-2011 for e-journals
  8. Table 2 divided up by publishersVariety of different publishers
  9. Table 2 asked for information regarding 2011 fiscal year expenditures, titles, article downloads, subscription models, and price caps for 13 publishers
  10. Table 3: information about title counts, overall use, number of HUTs, etc.UNC G librarians helped us out with data collection by working directly with publishers to collate and distribute draft versions of the cost and use data for all the libraries’ that were within Carolina Consortium dealsWe still had a lot of work to do – Beth K, Patrick C, Virginia B all contributed – we were pretty tired by the endSo we submitted the data by June 4, and then it was taken into the hands of the accounting firm to collate and analyze the data the system libraries had submittedResults of their analysis came out in an August 2012 report, which attempts to establish a “performance baseline” for the libraries Primary measure of performance being changes in cost relative to changes in access
  11. In other words, if the libraries are performing well, increases in expenditures should result in increases in access. From Flickr user danmachold
  12. But what do they mean by “access”? Used differently in report than how we normally use the term access in libraries.Defined access using the following measures – increase in access = (3 bullet points)General idea is that the more you pay, the more “access” you should be getting in terms of lower CPU, CPT, and higher use, more titles and more HUTs
  13. Only “bad” finding is the increase in CPT, but it is well below the growth in expenditures, so that’s good
  14. Expenditures system-wide for some of the major publishers – you can see why UNC GA wants to make sure we’re reining in our costs – these packages aren’t inexpensive.
  15. Lowest and highest average CPUs – big range
  16. From Flickr user garryknight
  17. From Flickr user garryknight
  18. From Flickr user garryknight
  19. From Flickr user garryknight
  20. From Flickr user garryknight
  21. From Flickr user garryknight
  22. From Flickr user garryknight
  23. Explain what high-risk publishers areRead other bullet pointsSo I’ve just reviewed what the accounting firm hired by UNC GA thought about the data, and now Patrick is going to discuss what we think about both the report and the system dataFrom Flickr user garryknight
  24. Flickr user: nickwheeleroz
  25. Flickr user: nickwheeleroz
  26. Flickr user: nickwheeleroz
  27. Flickr user: nickwheeleroz
  28. Flickr user: nickwheeleroz
  29. From Flickr user garryknight
  30. From Flickr user garryknight
  31. From Flickr user xavierbt
  32. From Flickr user xavierbt
  33. From Flickr user Therese Tjernström
  34. From Flickr user xavierbt
  35. From Flickr user xavierbt
  36. From Flickr user xavierbt
  37. From Flickr user xavierbt
  38. From ECU digital collections: http://digital.lib.ecu.edu/encore/ncgre000/00000005/00004997/00004997_ac_0001.jpg
  39. From ECU digital collections: http://digital.lib.ecu.edu/encore/ncgre000/00000005/00004997/00004997_ac_0001.jpg
  40. From ECU digital collections: http://digital.lib.ecu.edu/encore/ncgre000/00000005/00004997/00004997_ac_0001.jpg
  41. From ECU digital collections: http://digital.lib.ecu.edu/encore/ncgre000/00000005/00004997/00004997_ac_0001.jpg
  42. From ECU digital collections: http://digital.lib.ecu.edu/encore/ncgre000/00000005/00004997/00004997_ac_0001.jpg
  43. So what is the future of this project? UNC Libraries have formed a working group of 6 – representatives from 6 of the libraries – to work on the recommendationsIncludes establishing the data repository, developing the system wide plan, and exploring open access and templates for common licensing guidelines Concerning the system wide plan for improving e-journal purchasing ROI - 5 year expenditure plan – relative to national journal inflation ratesFrom Flickr user walt74
  44. Organizer of the system-wide e-journal survey and authors of the report deserve a tip of the hat- a crucial first stephttp://www.thememan.co.uk/images/Yeoman2.jpg
  45. Photo from Flickr user procsilas used under a Creative Commons license. (I need to look up how to do this attribution again)
  46. http://www.thememan.co.uk/images/Yeoman2.jpg
  47. http://www.thememan.co.uk/images/Yeoman2.jpg
  48. http://www.thememan.co.uk/images/Yeoman2.jpg
  49. http://www.thememan.co.uk/images/Yeoman2.jpg
  50. http://www.thememan.co.uk/images/Yeoman2.jpg
  51. http://www.thememan.co.uk/images/Yeoman2.jpg