6. Understand/
Prove that my
Make know Give a solution can Closing the
customer feel customer’s solution solve the sale
at ease problem …
problem.
etc.
7.
8.
9.
10. • Customers are only interested in themselves & their problems.
• Understand and give solutions
• 2 ears 1 mouth
11. • Cows don’t give milk, you have to take it out from them.
• Socrates.
• Never make a statement when you could ask a question.
• What problem does your product or service solve?
We are talking skills here not talents, so 1- #1, I can have all the skills needed but I have to have the courage to do them., Because all the other skills are based on persistence2- If I can’t control my emotions they will control me
I can’t here say that practice is a f(x) of time only, you have to do it right, and by doing it right I mean to observe yourself, monitor every move, action, admite to yourself and the most important thing is to never stop questioning.