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Self-      Self-
acceptance   Concept
Understand/
                                         Prove that my
    Make           know        Give a     solution can   Closing the
customer feel    customer’s   solution     solve the        sale
   at ease       problem …
                                           problem.
                    etc.
• Customers are only interested in themselves & their problems.


• Understand and give solutions


• 2 ears 1 mouth
• Cows don’t give milk, you have to take it out from them.

• Socrates.

• Never make a statement when you could ask a question.

• What problem does your product or service solve?
Set-up
                 Qs



Turn Around              Worry
     Qs                   Qs



              Overtone
                 Qs
45

40

35

30

25

20

15

10

5

0
     0   2   4   6   8   10   12   14
• http://sales.about.com/od/wheretostart/a/Essential-Sales-Skills.htm
• http://www.wiziq.com/tutorial/11271-Self-Confidence-in-Selling
• Selling skills for complete amateurs by Bob Etherington
16

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Selling skills

Notas del editor

  1. We are talking skills here not talents, so 1- #1, I can have all the skills needed but I have to have the courage to do them., Because all the other skills are based on persistence2- If I can’t control my emotions they will control me
  2. I can’t here say that practice is a f(x) of time only, you have to do it right, and by doing it right I mean to observe yourself, monitor every move, action, admite to yourself and the most important thing is to never stop questioning.