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1info@acadri.org ACADRI Course Catalogue
ACADRI
2016 Training Programmes
“Skilled Human Capital for Sustainable Development”
AFRICAN
CAPACITY
DEVELOPMENT AND
RESEARCH INSTITUTE
2 ACADRI Course Catalogue www.acadri.org
Table of Contents
Foreword							3
Contact Information						3
Other services offered						5
Secretarial General Administration					7
Financial Management, Accounting and Audit				 16
Procurement, Supplies and Transport Management			 26
Records Management and Information Systems			 30
Human Resource Managemnt and Organisational Development		 33
Project Planning and Management					38
3info@acadri.org ACADRI Course Catalogue
It is my pleasure to present the ACADRI 2016 training and
Development program. We recognize that the training needs of
Officials in our target countries are constantly evolving with new
economic and management challenges. In this regard, ACADRI
training program continues to adapt existing courses and develop
new ones to stay tuned to the evolving training needs of individuals
and organization both in the public and private sector.
ACADRI provides high quality, innovative and outcome focused
training that aim at helping government and private sector officials
develop skills to build robust and sustainable management systems
and practices. Our unique training approach offer “just in time
and just practical learning” to meet specific need in the workplace.
We appreciate the support from various organizations especially
those who have continued to send their participants to attend
ACADRI programs. We value our training partners around the
globe and we look forward to working with you in 2016.
Maxwell Clovice
MANAGING DIRECTOR
Find Out More About ACADRI
You can either apply using our online application form on www.acadri.org or contact us on the address
below.
African Capacity Development and
Research Institute (ACADRI)
Plot 147 Ssemawata Road - Ntinda
P.O. Box 8010, Kampala- Uganda
Tel +256 -414289712, +256 39 290 1373
Email: info@acadri.org; admin@acadri.org
ACADRI Coordinator Zambia
Post.Net Box 105
Private Bag W406, Lusaka -Zambia
Tel: +260 966 772952, +260 955 876658
Email: acadrizambia@acadri.org,
admin@acadri.org;
ACADRI Kenya
LRNo. 2/427 Kilimani
Ndemi Road, Off Ngong Road
P. O. Box 52541-00100 GPO, Nairobi -Kenya
TEL: +254- 202322748, +254 -723 848471
Email: acadrikenya@acadri.org; cnjeri@acadri.org
ACADRI Coordinator -Tanzania
TEL: +255 755022742, +256- 774835009,
Email: privahs@acadri.org;
faridahk@acadri.org
4 ACADRI Course Catalogue www.acadri.org
ACADRI Partnership and Accreditation
ACADRI is incorporated and registered by the government
of the Republic of Uganda as a private limited company in
Training and capacity building.
Chartered Management Institute (CMI)
ACADRI is also a Recognized Training Center by CMI which is
the only chartered body in the UK that awards management
and leader-ship qualifications, and the only body that
awards the status of Char-tered Manager.
ACADRI is an approved Centre by the Institute of
Leadership and Management (ILM) UK’s leading awarding
body for management and leadership education. As an
ILM-approved Centre, we incorpo-rate internationally
recognised qualifications into our programmes
ACADRI is a registered service provider in training and
business advisory by the government of Uganda’s Public
Procurement and Disposal of Public Assets Authority.
WREM International specializes in challenging projects
pertaining to integrated and sustainable water,
environmental, and energy resources development and
management. ACADRI is partnering with WREM international,
in training and capacity building services to water and
environmental sector managers and staff.
5info@acadri.org ACADRI Course Catalogue
Open Programs
ACADRI designs, manages and delivers
short term training interventions that
offer “just in time”, and “just practical”
learning to meet specific needs in
workplace environments. These Courses
are intensive and give individuals and
organizations a competitive advantage
for optimal workplace functioning. Our
open programs offer the best way
to learn new skills in a broad range
of fields including but not limited to
Leadership and Management, Public
Sector Performance, Secretarial and
Administration skills, Transport and
Logistics, Project Management, Human
Resources, Oil and Gas.
Tailor Made Programs
Tailor-made trainings are designed
to cater for specific needs of
individual clients and organizations.
They can be designed to upgrade
knowledge and skills, to introduce
new technologies, or to strengthen
sector or departmental performance.
We work with the client to come
up with the suitable course content,
training venue, timing, duration and
the budget. This means that these
courses can be organized for an
individual or groups of various sizes.
Accredited Qualifications
ACADRI offers services to a range of clients across the continent thus the need to offer internationally
recognized qualifications. Some of our programs have been reviewed by CMI and ILM to offer participants
with accredited qualifications by accumulating credit units. This system gives learners the ability to get
qualifications at their own pace. Participants who enroll for these programmes undergo comprehensive
training and examinations before the award.
Other Services Offered by ACADRI
6 ACADRI Course Catalogue www.acadri.org
Conferences and Seminars:
Conferences and seminars focus on enhancing management and leadership practices. These symposiums
provide for the exchange of current knowledge, resources and best practices from around the world that
are relevant to strengthening human resource and institutional capacities for sustainable development.
The principal aim is to provide a platform for management practitioners to share experiences and best
practices in the management of organizations. They bring together a wide audience of management
practitioners, policy and decision makers and other stakeholders, including development partners and
academicians, to collaboratively deliberate on defined topics.
Study Tours
ACADRI organizes and co-ordinates study tours for both public and private organisations. The underlying
objective of such study visits is for our participants to network, share experiences and benchmark best
practices from the visited institutions or people.
Research
ACADRI research initiatives aim at
developing and sharing research
knowledge with the public and
policy makers so that they can make
rational informed decisions on vital
policy issues, government programs,
environment, healthcare, crime and
public infrastructure. We do this by
bringing together an interdisciplinary
research team and employing robust
statistical analysis. The goal is to create
knowledge and information that build
communities that are economically
vibrant, environmentally sustainable and socially just.
7info@acadri.org ACADRI Course Catalogue
SKILLS ENHANCEMENT PROGRAMME FOR EXECUTIVE SECRETARIES AND ADMINISTRATIVE/
PERSONAL ASSISTANTS (Stage 1)
The role of Secretaries, Personal Assistants and
other Administrative Professionals has undergone
remarkable transformation and global trends
continue to shape this profession. The new
and evolving role require an administrative
professional to be an excellent communicator,
able administrator, diplomat, quick decision maker
and productivity oriented individual. This course is
designed to develop the core skills necessary for
a modern administrative professional to function
effectively in a highly competitive, changing and
demanding work environment.
Course benefits
At the end of the training, participants will be
able to:
•	 Understand the changing role of the
administrative professional in a dynamic
business environment
•	 Refine and discover their managerial
potential especially those in a supervisory
role
•	 Effectively and efficiently manage time and
financial resources
•	 Plan and prioritize work in line with competing
priorities
•	 Understand communication systems and share
information
•	 Build a positive and healthy relationship with
their boss, clients and colleagues
•	 Provide excellent customer service in line with
the organizational objectives.
Dates and Venues
•	 April 11 – 29, 2016 (3 weeks) 			
Dar-es-Salaam, Tanzania
•	 June 06 – 24, 2016 (3 weeks) 		
Pretoria, South Africa
•	 Nov 07 – 25, 2016 (3 weeks) Nairobi, Kenya
Who should attend
Personal & Executive Assistants, Secretaries,
Management Associates, Administrative Assistants,
Office Managers, Administrative Managers &
Junior Human Resource Officers.
Course fee: US$ 3200 to cover tuition and
training materials only.
SECRETARIAL AND GENERAL ADMINISTRATION
Our Secretarial and General
Management courses focus
on particular skills to enable
Administrative Professionals face
their job with confidence and
high levels of professionalism.
The set of skills and tools we
provide in these practical courses
will enable you to achieve
that next level in executive
management excellence.
8 ACADRI Course Catalogue www.acadri.org
ADVANCEDSKILLSENHANCEMENTPROGRAMFOREXECUTIVESECRETARIESANDADMINISTRATIVE
ASSISTANTS (Stage 2)
The role of Executive Secretaries and other
Administrative Professionals is growing
exponentially and has never been diverse as it is
today. They are increasingly required to perform
demanding roles on behalf of their bosses and
other Managers. This challenging role requires
Administrative professionals to get sufficient
knowledge and understanding of the operations
of the organization they work in.
This course introduces an advanced approach
to the essentials of strategic thinking, project
management, decision making and reporting,
leadership, and ICT.
At the end of the training participants will be able
to:
•	 Understand the essentials of corporate
behaviour and the role of an Executive
Assistant
•	 Clearly understand the organizational
mandate and all you need to know as an
Executive Secretary in that organization
•	 Know what is required of you when called
upon to represent your Manager or make
decisions on his/her behalf
•	 Become an effective presenter by clearly
articulating issues before management and
colleagues
•	 Understand the linkages between plans,
strategy, projects, operations and reporting
•	 Enhance your business writing skills and be
able to write effective reports and other
documents
•	 Appreciate the role of protocol, diplomacy
and strategic relationship management in an
organization.
Dates and Venues
•	 April 11 – 29, 2016	 (3 weeks)		
Dar-es-Salaam, Tanzania
•	 June 06 – 24, 2016	 (3 weeks)		
Pretoria, South Africa
•	 Nov 07 – 25, 2016	 (3 weeks)		
Nairobi, Kenya
Who should attend
Personal & Executive Assistants, Office
Management Secretaries, Administrative
Assistants, Office Managers, Administrative
Managers & all those who have completed the
ACADRI Skills Enhancement Program Part 1 or its
equivalent.
Course fee: US$ 3200 to cover tuition and
training materials only.
Improving information
management practices is a key
focus for many organizations
across both the public and private
sectors. This is being driven by
a range of factors, including a
need to improve the efficiency of
business processes, the demands
of compliance regulations and
the desire to deliver new services.
9info@acadri.org ACADRI Course Catalogue
EFFICIENT ADMINISTRATION AND
ORGANIZATIONAL SKILLS
The administrative role is concerned with
supporting the efficient and effective running of an
organization. This not only relies on Administrators
having a good set of administration skills but also
great attitude, strategic think and diplomacy. This
course has been designed to provide secretaries
and those in an administrative support role with a
set of skills and attitude to enable them operate
competently
By the end of the training participants will be
able to
•	 Plan , organize and schedule work in the
required time lines putting into consideration
the organization’s policies procedures and
mandate
•	 Effectively interpret job descriptions ,
allocate tasks and supervise others
•	 Communicatemoreeffectivelywithconfidence
and deal with stereotyping, insubordination
and other work related conflict situations
•	 Keep well informed and up to date about
the business sector they work in , trends in the
organization and the changes in technology
•	 Know how to create positive results by tapping
into creative thinking, positive intentions and
sense of humor.
Dates and Venues
•	 March 14 – 25, 2016 (2weeks)		
Zanzibar, Tanzania
•	 July 25 – Aug 05, 2016 (2 weeks)	 	
Nairobi, Kenya
•	 Oct 24 – Nov 04 , 2016 (2 weeks)		
Kampala, Uganda
Who should attend
Personal Assistants, Office Management
Secretaries, Administrative Assistants, Office
Supervisorsandotheradministrativeprofessionals.
Course fee: US$ 2850 to cover tuition and
training materials only.
ESSENTIAL OFFICE MANAGEMENT SKILLS
FOR PERSONAL ASSISTANTS AND EXECUTIVE
SECRETARIES.
This course is designed to help administrative
professionals develop the essential skills required
to be effective in a busy office environment.
It will equip participants with techniques and
strategies for effective planning, organizing and
communicating confidently. The trainers will share
with the participants the various tools that can help
them manage time, prioritize, become proactive
and work more effectively and efficiently.
Course objectives
•	 To clearly understand the principles of
management and how they apply to office
management and administration
•	 To know how to deal with difficult situations;
difficult clients, difficult bosses and other
challenging work related issues
•	 To learn and be able to apply the art of
resolving conflicts at work
•	 To master the art of writing impressive
minutes, reports, business letters, cabinet/
board briefs and other business documents
•	 To understand office professionalism, personal
branding and managing office politics
•	 To learn how to make oneself more relevant
at work and create leverage.
Who should attend
Personal & Executive Assistants, Secretaries,
Administrative Assistants, Office Managers,
Administrative Managers & Junior Human
Resource Officers
Dates and Venues
•	 Jan 18 – 29, 2016 (2weeks) 			
Kampala, Uganda
•	 Jul 18 – 29 , 2016 (2 weeks) 		
Addis Ababa, Ethiopia
•	 Oct17 – 28, 2016 (2 weeks) Nairobi, Kenya
Course fee: US$ 2850 to cover tuition fee and
training materials only.
10 ACADRI Course Catalogue www.acadri.org
PROFESSIONAL SKILLS DEVELOPMENT
FOR EXECUTIVE SECRETARIES AND
ADMINISTRATIVE /PERSONAL ASSISTANTS
Course overview
Being professional and polished is one essential
requirement for everyone in an administrative
role. This invaluable course will be delivered
in form of fast paced workshops to polish your
professional skills. You will develop a new
set of skills that will enable you to become an
outstanding administrative professional and a
role model to others.
Course benefits
•	 Understand modern management
requirements for the administrative role
•	 Multi task and effectively serve multiple
managers
•	 Promote the image of your organization and
your own image
•	 Improve on your people relation skills , self-
confidence and assertiveness
•	 Develop professional skills needed in a
competitive and dynamic work environment.
Who should attend
Personal and Executive Assistants, Secretaries,
Administrative Assistants, Office Managers,
Administrative Managers and Junior Human
Resource Officers
Dates and Venues
•	 Jan 18 – 29, 2016 (2 Weeks) 	
Kampala, Uganda
•	 July18 – 29, 2016 (2 Weeks) 	
Addis Ababa, Ethiopia  
•	 Oct 17 – 28, 2016 (2 Weeks)		
Nairobi, Kenya
Course fee: US$ 2850 to cover tuition fee and
training materials
Special discount for 4 participants and above
applying as a group
MANAGEMENT SKILLS PROGRAM FOR
ADMINISTRATIVE PROFESSIONALS
In this era of dramatic changes in the business
world and work environments, Administrative
Professionals have never been more challenged
and stretch than they are today. They are
expected to plan, manage, mentor and lead
others. This new trend requires them to have
essential management skills.
In this exciting course, participants will learn
the powerful techniques of management with
high impact approaches that will give them the
confidence, power, and knowledge required.
Course benefits
•	 Clearly understand the managerial role and
its requirements
•	 Conduct performance review and realign
processes
•	 Effectively manage organizational resources
•	 Become an outstanding supervisor; Coach
and mentor others effectively
•	 Manage projects, write effective progress
reports and deliver powerful presentations.
Who should attend
Personal & Executive Assistants, Secretaries,
Administrative Assistants, Office Managers,
Administrative Managers & Human Resource
Officers
Dates and Venues
•	 March14 – 25, 2016 (2 Weeks) 	
Zanzibar, Tanzania
•	 July 25 – Aug 05, 2016 (2 Weeks) 	
Nairobi, Kenya  
•	 Oct 24 – Nov 04, 2016 (2 Weeks)  	
Kampala, Uganda
Course fee: US$ 2850 to cover tuition fee and
training materials only
11info@acadri.org ACADRI Course Catalogue
MANAGEMENT INFORMATION SYSTEMS FOR
ADMINISTRATIVE PROFESSIONALS
Improving information management practices is
a key focus for many organizations across both
the public and private sectors. This is driven by
a range of factors, including a need to improve
the efficiency of business processes, the demands
for compliance with regulations and the desire to
deliver new services. In many cases, ‘information
management’ has meant deploying new
technology solutions such as content or document
management systems, data warehousing or
portal applications.
Course Benefits
By the end of the training, participants should
be able to:
•	 Design, a Management Information System
in line with communication requirements of
the organization
•	 Determine reporting requirements
•	 Comfortably input and process data in a
Management Information System
•	 Document and share information in a
Management Information System
•	 Effectively manage electronic records and
ensure records security.
Dates and Venues
•	 April 11 – 29, 2016 (3 weeks)		
Kampala, Uganda
•	 June 06 – 24, 2016 (3 weeks)		
Pretoria, South Africa
•	 Nov 07 – 25, 2016 (3 weeks)		
Nairobi, Kenya
Who should attend
Personal & Executive Assistants, Secretaries,
Administrative Assistants, Office IT Managers,
system administrators, Administrative Managers
& Human Resource Officers.
Course fee: US$ 3200 to cover tuition fee and
training materials only.
SUPERVISORY AND HUMAN RESOURCE SKILLS
FOR ADMINISTRATORS AND PERSONAL
ASSISTANTS
This intensive course is highly participative and
provides delegates with guidance on how they
can build and develop key skills needed in the
supervisory role. The course is designed to be as
practical as possible, it includes individual/group
discussions and simulation exercises.
Specific course objectives
•	 To introduce participants to the basic
Concepts of Human Resource Management
•	 To enable participants to understand the
supervisory function and the role it plays in
organizations
•	 To equip participants with a deeper
understanding of the best practices in
supervisory management including training
and mentoring
•	 To expose participants to strategies and
techniques of improving performance in
organizations
•	 To help participants understand their role
in upholding the company’s reputation and
growth.
Dates and Venues
•	 Mar 14 – 25, 2016 (2weeks)		
Zanzibar, Tanzania
•	 Jul 25 – Aug 05, 2016 (2weeks)		
Nairobi, Kenya
•	 Oct 24 – Nov 04, 2016 (2 weeks)		
Kampala, Uganda
Who should attend
Personal & Executive Assistants, Secretaries,
Administrative Assistants, Office Managers,
Administrative Managers, Human Resource
Officers and all those in Supervisory roles.
Course fee: US$ 2850 to cover tuition fee and
training materials.
12 ACADRI Course Catalogue www.acadri.org
Have a practical
Experience..........
Training and Knowledge Management
Businesses today faces the continual challenge of adapting
to change to ensure that they remain competitive. In the rush
to stay on top, management will often focus on the tangible
components, such as new products, reduced pricing, and cost
cutting and not take a look at how knowledge and training
can result in a significant competitive advantage.
ACADRI programs in Training and Knowledge
Management provide proven organizational
development skills, knowledge management
principles and tools, and appropriate training
techniques that can permeate all aspects of the
value chain to keep an organization responsive to
the market demands.
In-house Training
Most of our training programs can be delivered
as “in-house”. These designed to effectively meet
the specific needs of the trainees and the entire
organization. We can also design and offer “in-
house” programs on subjects that are not listed in
listed in our training brochure.
In-house programs benefit the client because they:
They are specifically designed to address
issues specifically related to the organization.
Enable the organization to select the proper
mix of participants to ensure maximum benefit.
Build team spirit among the program
participants. These programs are cost
effective as they save on a number costs.
These programs can combine more than one topic
from the listed programs
Please submit your request for
a training proposal today. You
may also contact one of our
Business Development Officers
or Programmes Manager for
admissions and more detailed
information
13info@acadri.org ACADRI Course Catalogue
STRATEGIC SKILLS FOR ADMINISTRATIVE
PROFESSIONALS
In today’s changing workplace, the ability to
dynamically gauge and manage work demands
strategically can yield a significant competitive
advantage. Secretaries and Administrative
Assistants are often called upon to communicate,
plan, organize, negotiate and participate in
decision making at high levels and most of
them lack the skills to strategically deal with
this challenge. This training is designed to equip
Administrative Professionals with the necessary
skills and techniques for effective goal setting,
prioritizing, decision making and relationship
management.
Specific course benefits
•	 Clearunderstandingof strategicmanagement
and its importance to an Administrative
Professional
•	 Deeper understanding of the organization’s
strategic direction and its implication to an
Administrative role
•	 Expose participants to strategies and
techniques of improving performance in an
organization
•	 Equip participants with skills on how to train
and mentor others including newly recruited
staff.
Dates and Venues
•	 Feb 08 – 19, 2016 (2weeks) 		
Kampala, Uganda
•	 April 11 – 22, 2016 (2 weeks)		
Kigali, Rwanda
•	 Oct 10 – 21, 2016 (2weeks)		
Nairobi,Kenya
Who should attend
Office Managers, Administrative Managers
& Junior Human Resource Officers Personal &
Executive Assistants, Secretaries, Management
Associates, Administrative Assistants,
Course fee: US$ 2850 to cover tuition fee and
training materials only
EFFECTIVE CUSTOMER CARE PLANNING AND
MANAGEMENT
Customers are people, and people tend to behave
like people and respond to people. They do not
behave like computers, and they do not respond
like machines. Policies, systems and technology
all facilitate customer service, but none of these
actually determines effective customer service.
Only people (employees) can do this. Employees
need to be trained and encouraged if they are to
deliver exceptional customer care
Specific course benefits
•	 Understand customer care and the role it
plays in organizations
•	 Enable participants to develop a deeper
understanding of current issues and best
practices in customer care management.
•	 Expose participants to strategies and
techniques of providing exceptional customer
service
•	 Provide integrated personal, interpersonal
and teamwork skills and assist participants to
develop mentoring skills
•	 Help participants understand their role in
upholding the company’s reputation and
growth
•	 Ability to effectively handle complaints,
assess customer satisfaction and provide
constructive feedback.
Dates and Venues
•	 Feb 08 – 19, 2016 (2 weeks) 	
Kampala, Uganda
•	 May 09 – 20, 2016 (2 weeks) 	
Nairobi, Kenya
•	 Nov 14 – 25, 2016 (2 weeks)			
Kigali, Rwanda
Who should attend
This course is beneficial to every employee
irrespective of the level or position
Course Fee: US$ 2850 to cover tuition fee and
training materials only.
14 ACADRI Course Catalogue www.acadri.org
PRACTICAL PROJECT MANAGEMENT SKILLS
FOR ADMINISTRATIVE AND PERSONAL
ASSISTANTS
Today, Administrative Professionals often report
to multiple managers and have to juggle daily
responsibilities with special projects. All this
demands a large investment of time and requires
one to stretch their skills to coordinate the work of
others, identify project requirements, determine
the optimum mix of scarce resources and set
project goals.
Course benefits
•	 Learn the skills to plan, organize, and control
projects of any size
•	 Gain an understanding of how one can apply
project management techniques to one’s
workplace projects
•	 Learn what is required to inspire, motivate
and lead a successful project team
•	 Master the role of a project manager and
track projects using the latest project software
•	 Organize and track all project resources to
maximize productivity
•	 Anticipate problems and solve them as they
arise.
Dates and Venues
•	 Jan 18 – 29, 2016 (2 Weeks)	
Kampala, Uganda
•	 July18 – 29, 2016 (2 Weeks) 	
Addis Ababa, Ethiopia  
•	 Oct 17 – 28, 2016 (2 Weeks)		
Nairobi, Kenya
Who should attend
Executive Secretaries, Administrative Assistants
and Support Personnel, Personal Assistants,
Office Managers, Sales Assistants, and any
Administrative Professional who is responsible for
projects.
Course fee: US$ 2850 to cover tuition and
training materials only.
THE ART OF CUSTOMER CARE IN CORPORATE
OFFICE
There is an art to providing exceptional
customer service. It goes beyond knowing your
products and services and delivering expected
results. It involves balancing organizational and
departmental goals with customer needs. This
course introduces the basic approach to bonding
a customer focused organisation.
By the end of the training participants will be
able to;
•	 Gainathoroughknowledgeandunderstanding
of the key aspects of customer service
•	 Exercise professionalism, business acumen,
confidence, and a positive attitude in customer
service delivery
•	 Develop long lasting client relationship
and future business by managing customer
expectations in a realistic way
•	 Exceed customers’ needs by managing,
monitoring and influencing their expectations
•	 Improve negotiation skills and know how
to handle difficult or awkward customer
interactions and produce positive results.
Dates and Venues
•	 Feb 08 – 19, 2016 (2weeks)		
Kampala, Uganda
•	 May 09 – 20, 2016 (2 weeks)		
Nairobi, Kenya
•	 Nov 14 – 25, 2016 (2 weeks)			
Kigali, Rwanda
Who should attend
Customer Service staff, Call Centre Staff, Client
Relationship Managers, Receptionists, Front Office
Staff, Executive Secretaries and other Admin
Professionals who interact with clients.
Course fee: US$ 2850 to cover tuition and
training materials only.
15info@acadri.org ACADRI Course Catalogue
INTERPERSONAL RELATIONSHIP MANAGEMENT, BUSINESS COMMUNICATION SKILLS AND
ETIQUETTE FOR PERSONAL ASSISTANTS
Course Overview
Interpersonal relations at work serve a critical
role in the development and maintenance of trust
and positive feelings within and between teams.
The quality of such interpersonal relationships
will significantly contribute to the success of any
collective endeavor. This course is designed to
help employees understand the interpersonal
relations, business communication and the chain of
command in modern institutions especially in the
public sector.
Course benefits
By the end of this training participants’ will be
able to;
•	 Understand workplace expectations in
relation to professional and business etiquette
•	 Explain the importance of brand and
behavior alignment to image and operations
of a public office/institution
•	 Understand the importance of effective
communication, information sharing and
confidentiality
•	 Learn how grooming and wardrobe can have
on people and their ability in the workplace
is perceived by others.
Dates and Venues
•	 Feb 08 – 19, 2016 (2weeks) 		
Kampala, Uganda
•	 April 11 – 29, 2016 (2 weeks) 		
Nairobi, Kenya
•	 Nov 14 – 25, 2016 (2 weeks) 		
Kigali, Rwanda
Who should attend
Customer Service staff, Call Centre Staff, Client
Relationship Managers, Receptionists, Front Office
Staff, Executive Secretaries and other Admin
Professionals who interact with clients.
Course fee: US$ 2850 to cover tuition and
training materials only.
Almost all organizations
irrespective of size and nature
either have a public relations
department or a customer service
desk. These are a vital part of
maintaining the organization’s
image and for communicating
its message to its customers,
investors and the general public
and also responding to client
need, queries and giving effective
and constructive feedback.. Our
programs on Customer Service
and Public Relations are designed
to help trainees appreciate the
concept of customer service and
the role of PR and strategic
communication in a modern
organization.
Participants from the parliament of Kenya in a customer care training
16 ACADRI Course Catalogue www.acadri.org
PUBLIC EXPENDITURE ANALYSIS AND MANAGEMENT
Course overview
This course provides a framework for
understanding the links between policies, budgets
and development outcomes. The course introduces
participants to a full range of issues associated
with public expenditure: economic policy,
expenditure analysis and tracking, Expenditure
forecasting, efficiency and equity. Participants will
be introduced to concepts in each of these areas
and provided with practical tools for use in public
expenditure reviews.
Course objectives
•	 Introduce participants to a full range of issues
associated with public expenditure.
•	 Help participants examine and be able to
deal with various obstacles to effective public
expenditure management.
•	 Provide a full range of tools that are used to
analyze public expenditure.
•	 Expose participants to issues that are
pertinent to their countries and help them to
use available approaches to solve them.
•	 Explore efficiency and equity aspects as well
as cost effectiveness of public delivery.
Dates and Venues
•	 Jan18 – 29, 2016 (2 weeks)		
Nairobi, Kenya
•	 May 02 – 13, 2016 (2 weeks)			
Dubai, U.A.E
•	 Nov 21– Dec 02,2016 (2 weeks) 	
Kampala, Uganda
Target group
Economists, Budget Officers, Policy Analysts,
Finance Officers, Heads of Departments,
Monitoring and Evaluation Specialists and all
those responsible for ensuring that government
programs and policies achieve aggregate
fiscal discipline, allocative efficiency and are
operationally efficient.
Course fee: US$ 2850, this covers tuition fee,
training materials only
FINANCIAL MANAGEMENT, ACCOUNTING AND AUDIT
ACADRI’s diversified portfolio
of programs in financial
management, accounting and
Audit address key issues of
financial management in both
public and private sectors.
Practical and hands-on programs
are delivered using state of the
art training technology. We offer
training across crucial themes of
accounting, finance, modeling,
budgeting, financial reporting
and treasury management. We
guarantee that you will find a
program that will contribute to
your professional growth
Participants sponsored by UNDP in a group discussion.
17info@acadri.org ACADRI Course Catalogue
AUDIT OF STATE ENTERPRISES AND STATUTORY
ORGANIZATIONS
To protect public interest, ensure accountability
and win stakeholder confidence. Auditing of
public enterprises need to go beyond financial
and statutory compliance to cover areas related
to efficiency, economy, and effectiveness in a
state owned corporation. This course will equip
auditors with insights on how to critically examine
the processes and structures implemented by the
board to inform, direct, manage and monitor
the organization towards the achievement of its
objectives.
At the end of this training participants should be
able to;
•	 Study and evaluate accounting systems and
internal controls procedures
•	 Extend the audit beyond financial and
regulatory compliance to cover issues of
efficiency, effectiveness and economy in the
organization
•	 Critically examine management’s decisions in
sales, purchases and contacts
•	 Carry out such other tests, enquiries and
other verification procedures of accounting
transactions and account balances as
considered appropriate
•	 Compare the financial statements with the
underlying accounting records and other
data sources.
Dates and Venues
•	 May 16 – 27, 2016 (2 weeks) 		
Kampala, Uganda
•	 Oct 03 - 14, 2016 (2 weeks) 		
Port Elizabeth, South Africa
•	 Nov 14 - 25, 2016 (2 weeks)		
Dubai, U.A.E
Who should attend
Accountants, Finance Managers and Auditors.
Course fee: US$ 2850, this covers tuition fee,
training materials only
EFFECTIVE METHODS AND TECHNIQUES OF
MANAGING PUBLIC/COMPANY FUNDS
With the increasing demand for accountability
and transparency in the financial process, many
organizations today are facing the challenge
of effectively managing public/company funds.
There is also increasing risk of false financial
transactions, embezzlement, fraud and other
forms of financial risk.
Overall Objective
This course will enable participants to design and
implement a robust financial management system
that will safeguard business transactions, enhance
the integrity of organizations and protect them
from operational risk.
Specific Objectives
•	 To understand the effective methods and
techniques for major financial processes
•	 To design and run the resource planning
system and set budgets
•	 To determine which processes provide a level
of risk or materiality in reaching financial
goals
•	 To prioritize development expenditure
according to risk, materiality and
performance goals
•	 To ensure that financial data is recorded,
consolidated, and reported accurately,
timely, and in line with financial policies of
the organization.
Dates and Venues
•	 Feb 08 – 19, 2016 (2 weeks) K’la, Uganda
•	 May 02 –13, 2016 (2 weeks) Dubai, U.A.E
•	 Sept 19 – 30, 2016 (2 weeks) 		
Nairobi, Kenya
Who should attend
Accountants at all levels, Finance Managers,
Internal Auditors, Chief Finance Officers and
Directors of Finance, Financial Analysts and
Planners.
Course fee: US$ 2850, this covers tuition fee,
training materials only.
18 ACADRI Course Catalogue www.acadri.org
BEST PRACTICES IN FINANCIAL PROCESSES
AND CONTROL
Course overview
Many organizations today are facing a challenge
of fictitious financial transactions, embezzlement,
fraud and various forms of financial risk. Most of
these challenges are due to weak and ineffective
financial/internal controls.
Overall objective
Best practices in Financial Process and Control
will enable participants to design and implement
internal financial controls that will safeguard
business transactions, detect and prevent fictitious
financial transactions and ensure that financial
processes comply with the policies and procedures
of the organization.
Dates and Venues
•	 Feb	08 – 19, 2016 (2 weeks)		
Kampala, Uganda
•	 May 02 – 13, 2016 (2 weeks)	 	
Dubai, UAE
•	 Sept 19 – 30, 2016 (2 weeks)		
Nairobi, Kenya
The attendees
Accountants at all levels, Finance Managers,
Internal Auditors, Chief Finance Officers and
Directors of Finance, Financial Analysts and
Planners and all those who would like to
understand financial processes including Fraud
Detection and Management.
Course fee: US$ 2850, this covers tuition fee and
training materials only
ACCOUNTABILITY IMPROVEMENT AND
STRENGTHENING THE INTERNAL AUDIT
FUNCTION
Course overview
Improving accountability and strengthening the
audit function are essential for continued financial
stability, transparency and improved service
delivery in an organization and the entire country.
A well developed and efficiently managed
internal audit system will provide the necessary
checks and controls and spotlight any significant
deviations that need attention.
Course objectives
•	 To enable participants to design an
internal audit system based on practical
methodologies and procedures.
•	 To understand the need for accountability in
both public and private sector
•	 To equip participants with the necessary
skills to plan and carryout internal audit
examination.
•	 To help participants to review the internal
audit system and strengthen the various
processes.
•	 To enable participants appreciate and
develop the audit committee charter for
Board of Directors
•	 Be able to carry out audit risk analysis and
other risk related assessment
Dates and Venues
•	 Mar 07 – 18, 2016 (2 weeks) 		
Kampala, Uganda
•	 June 06 – 17, 2016 (2 weeks) 		
Nairobi, Kenya
•	 Sept 19 – 30, 2016 (2weeks)	 	
Dar-es-salaam, Tanzania
The Participants
Finance Managers, Financial Analysts, Auditors,
Accountants and Non-financial Managers.
Course fee: US$ 2850, this covers tuition and
training materials only
19info@acadri.org ACADRI Course Catalogue
MANAGEMENT ACCOUNTING FOR THE PUBLIC
SECTOR
Course overview
Management accounting is an effective tool
for in providing information that is useful in
decision making at all levels of the organization.
Management Accounting for the public sector
seeks to create value for ministries, parastatals
and other public sector institutions by managing
activities, financial and human resources to
achieve their goals.
Course objectives
This course is aimed at enabling participants to:
•	 Recognize and appreciate the importance
of management accounting in organizations
especially in the public sector
•	 Learn the tools and techniques specific to
management accounting
•	 Identify characteristics and behavior of
different types of costs and analyse decisions
that influence these costs
•	 Understand the application context of the
various cost accounting systems
•	 Appreciate the importance of activity based
costing in the evaluation of performance of
public sector organizations
•	 Understand and clearly explain
decentralization and identify responsibility
centres and various types of transfer prices.
Dates and Venues
•	 Feb 01 – 12, 2016 (2 weeks)		
Nairobi, Kenya
•	 Jul 18 – 29, 2016 (2 weeks)		
Kampala, Uganda
•	 Nov 07 – 18, 2016 (2 weeks)		
Pretoria, South Africa.
Who should attend
Accountants, Finance Managers, Under secretaries
of Finance and other Managers in Public
Institutions.
Course fee: US$ 2850, this covers tuition and
training materials only.
NEWAPPROACHESFORMANAGINGLIQUIDITY
AND CASH FLOW IN THE PUBLIC SECTOR.
Emerging liquidity issues in a changing
international environment requires a review
of market developments in liquidity and
cash management. Effective governance and
organizational structures especially in the Public
sector are critical for public Institutions now that
liquidity issues come in various ways. This course
will present new approaches and analytical
framework for monitoring, measuring and
controlling liquidity risks in the public sector.
By the end of this training Participants should be
able to;
•	 Know when to borrow to minimize boring
costs and maximize returns on idle cash
•	 Effectively manage cash and reduce on the
institutions operational credit and manage
risk
•	 Know how to deal with mismatches between
the timing of payments and availability of
cash
•	 Apply modern system to monitor and forecast
cash flow and financial requirements
•	 Effectively analyze financial data from
accounting system and for managerial
attention.
Dates and Venues
•	 May 09 – 20, 2016 (2weeks)		
Nairobi, Kenya
•	 Oct 17 – 28, 2016 (2 weeks) 	
Dubai, U.A.E
•	 Dec 05 – 16, 2016 (2 weeks)		
Kampala, Uganda
Who should attend
Economists and Planners, M & E Staff, Finance
Officers, Auditors, Accountants and Economic
Analysts.
Course fee: US$ 2850 to cover tuition and
training materials only.
20 ACADRI Course Catalogue www.acadri.org
FORENSIC ACCOUNTING, FRAUD DETECTION
AND AUDIT
The cancer of financial fraud and embezzlement
has undoubtedly continued to grow affecting
many organizations both in the public and
private sector. The growing complexity of fraud
and other forms of financial misconduct require
Accountants, Auditors; Financial Managers and
Analysts to possess forensic accounting skills in
order to ascertain the reliability and validity
of the organizations’ financial information and
transactions.
Course Objectives:
•	 To increase understanding of concepts of
financial statement audit and forensic audit
•	 To increase participants’ knowledge and skills
on how to detect fraud
•	 To improve participants competencies and
skills on the different systems and processes
for fraud prevention
•	 To enhance knowledge on techniques used in
forensic accounting and audit
•	 To develop effective performance monitoring
and control systems.
Dates and Venues
•	 March 07– 18, 2016 (2 weeks) 	
Kampala, Uganda
•	 June 06 –17, 2016 (2 weeks)		
Nairobi, Kenya
•	 Sept 19 – 30, 2016 (2 weeks)		
Zanzibar, Tanzania
Who should attend
Finance Managers, Internal Auditors and
Accountants, Financial Controllers, CEOs, CFOs
and Executive Directors, Managers of Savings,
Credit and Cooperative Societies, Project
Managers and Project Accountants.
Course fee: US$ 2850, this covers tuition fee and
training materials only.
INTERNATIONAL FINANCIAL REPORTING(IFR)
The growing global adoption of International
Financial Reporting Standards (IFRS) as a basis for
the preparation of financial statements of large
and medium sized entities creates a need for
finance management professionals to understand
IFRS. A detailed grasp of IFRS is now essential for
many preparers, auditors and users of financial
statements. It is also vital background knowledge
for all other accountants and financial managers.
Course benefits
By the end of the training, participants should be
able to:
•	 Understand and explain the international
regulatory framework for financial reporting
•	 Prepare financial statements in accordance
with specified IAS, IFRS and (IFRIC)
pronouncements
•	 Prepare group financial statements including
subsidiaries, associates and joint ventures
•	 Clearly understand how international
financial reporting rules differ from local
generally accepted accounting principles
(GAAP) as well as how they are similar
•	 Anticipate and prepare for change in people,
processes and technology related to financial
reporting.
Dates and Venues
•	 March 07 – 18 , 2016 (2weeks) 		
Kampala, Uganda
•	 June 06 – 17, 2016 (2 weeks)		
Nairobi, Kenya
•	 Sept 19 – 30, 2016 (2weeks)		
Dar-es-Salaam,Tanzania
The Participants
Financial Analysts, Accountants, Portfolio
Managers, Securities Analysts, Credit/Investment
Analysts, Pension Fund Managers, Auditors
and other financial management professionals
interested in IFR.
Course Fee: 2850 US$ to cover tuition fee and
training materials only.
21info@acadri.org ACADRI Course Catalogue
COMPUTERIZED FINANCIAL ANALYSIS AND REPORTING
Course overview
Government and Non-governmental organizations
are increasingly turning to computerized financial
management systems to help them respond to
the demand for better information. Reliable
and readily available financial data is a key
determinant of many public finance reforms,
including measures to: direct resources to achieve
particular policy goals for example poverty
reduction, enlarge the coverage of the budget,
introduce a medium-term fiscal perspective in the
budget; produce information on tax expenditure,
fiscal risk, and contingent liabilities, implement a
program-based budget framework, and improve
the quality of cash and debt management.
Course Objectives
•	 To introduce participants to basics of
computerized financial management
•	 To explain the need to computerize financial
processes
•	 To understand the structure and content
of financial reports and draw conclusion
from the analysis of financial reports and
information
•	 To improve accuracy and timeliness in
financial reporting
•	 To help participants work easier and faster.
Dates and Venues
•	 Feb 01 – 12, 2016 (2weeks)		
Kampala, Uganda
•	 May 02 – 13, 2016 (2weeks) 			
Dar-es-salaam, Tanzania
•	 Nov 14 – 25, 2016 (2 weeks)		
Dubai, U.A.E
Who should attend
Financial Analysts, Finance Managers,
Accountants, Finance Officers, Commercial and
Investment Bankers, Budget Officers, and all those
who would like to improve on their knowledge of
computerized financial management.
Course fee: 2850 US$ to cover tuition fee and
training materials only
Personalized Training
Programs (PTPs) represent
concentrated, practical,
one-to-one coaching and
mentoring sessions, with
individuals receiving the full-
time attention of specialized
and experienced consultants.
ACADRI offers many
such programs, which are
specifically designed for
individual participants.
22 ACADRI Course Catalogue www.acadri.org
INTERNATIONAL PUBLIC SECTOR ACCOUNTING STANDARDS(IPSAS)
Course overview
Government agencies around the world
are facing increasing pressure to be more
accountable and produce accurate, meaningful
and transparent financial statements. Substantial
shortcomings in financial reporting practices also
emphasize the need for comprehensive, reliable,
and timely financial reporting. Government
entities ought to provide legislators, citizens’ and
other stakeholders with information required to
make effective financial decisions and to hold
governments and their agencies accountable. This
training on International Public Sector Accounting
Standards (IPSAS) enables public sector entities
to show clear accrual accounting and budgeting
techniques and demonstrate results-based
monitoring and reporting.
Course benefits
By the end of this training Participants should be
able to;
•	 Appreciate the benefits of IPSAS adoption
for the organization and for stakeholders
•	 Apply IPSAS to the organization’s accounting
practices and process to ensure a complete
and accurate view of an entity’s operations
and performance
•	 Promote increased transparency and meet
the international requirements of banks and
donors and multi-lateral agencies
•	 Achieve greater transparency within the
organization regarding your use of primary
resources and resulting liabilities
•	 Develop strong performance based
management systems in the organization.
Dates and Venues
•	 Feb 08 – 19, 2016 (2 weeks) 	
Kampala, Uganda
•	 May 09 – 20, 2016 (2 weeks)		
Nairobi, Kenya
•	 Oct 31– Nov 11, 2016 (2 weeks) 	
Dubai U.A.E
Who should attend
Financial Analysts, Finance Managers,
Accountants, Finance Officers, Commercial and
Investment Bankers, Budget Officers, and all those
who would like to improve on their knowledge of
computerized financial management.
Course Fee: US$ 2850 to cover tuition fee and
training materials only.
“I really enjoyed the
class and felt that the
course content was helpful
in gaining a working
knowledge of FINANCIAL
MANAGEMENT,
ACCOUNTING AND
AUDIT. The workbook
provided was an excellent
source of learning and
easy to follow along.”
23info@acadri.org ACADRI Course Catalogue
PUBLIC EXPENDITURE TRACKING AND
OUTPUT MAPPING(PETS)
The purpose of PETS is to establish the extent
of delays and leakages in the budget execution
system, and how these problems impact on service
delivery. This training will introduce a variety
of issues that are commonly addressed in the
tracking of public expenditures in a country as
well as issues that are specific to the education
and health sectors. In addition, the training will
provide an overview of the full range of tools that
are currently used to track public expenditure.
Whenever possible, relevant case studies from
other countries will be discussed.
Course Objectives
•	 Introduce participants to a full range of issues
associated with public expenditure tracking
•	 To help participants examine and be able
to deal with various obstacles to effective
public expenditure management
•	 To provide a full range of tools that are used
to analyse public expenditure
•	 To expose participants to issues that are
pertinent to their countries and help them to
use available approached to solve them
•	 To explore efficiency and equity aspects,
as well as cost effectiveness of public
expenditure.
Dates and Venues
•	 Jan 18 – 29, 2016 (2weeks)		
Kampala, Uganda
•	 May 09 – 20, 2016 (2weeks)			
Nairobi, Kenya
•	 Oct 17 – 28, 2016 (2 weeks) 	
Dubai, U.A.E
Who should attend
Economists and Planners, M & E Staff, Finance
Officers, Auditors, Accountants and Economic
Analysts.
Course fee: US$ 2850 to cover tuition and
training materials only.
EFFECTIVE MANAGEMENT OF DONOR FUNDS
Soundfinancialmanagementof donorcontributions
in projects and programs is an integral part of
the value process to ensure the appropriate use
of resources to meet the intended objectives.
This course provides thorough and practical
understanding of how to apply project finance
techniques to donor funded projects/programs
successfully.
Course benefits
•	 To deepen delegates’ understanding of
procedures to be applied for the management
of the audit process of donor funded projects
and programs
•	 Understand and appreciate major
multilateral development banks and donor
financial management guidelines
•	 Appreciation of the importance of monitoring
and evaluation in Donor fund management.
•	 Ensure that Projects/ programs comply
with donor terms and conditions including:
providing supporting documents; right
guidelines for procurement of goods and
services; and meeting financial reporting
requirements
•	 Effectively work with a diversity of donor
funders with widely varying developmental
aspirations and compliance requirements
Dates and Venues
•	 March 07 – 18, 2016 (2 weeks) 	
Kampala, Uganda
•	 June 06 – 17, 2016 (2 weeks)		
Nairobi, Kenya
•	 Sept 19 – 30 ,2016 (2 weeks)		
Addis Ababa, Ethiopia
Who should attend
Project/Programs financed by Donors; especially
Project Accountants, Finance Managers, Internal
Auditors & Project Associate Staff.
Course fee:2850 US$ to cover tuition fee, training
materials
24 ACADRI Course Catalogue www.acadri.org
RISK BASED AUDITING FOR THE PUBLIC SECTOR
Auditing is a cornerstone of good public sector
governance. It provides unbiased, objective
assessment of whether public resources are
being managed responsibly and effectively to
achieve intended results. Public sector auditing
should help public sector organizations to
achieve accountability and integrity, improve
operations and instill confidence among citizens
and stakeholders. In many instances Public sector
auditing has focused on controls and procedures
ignoring the risk. Public sector operations are
susceptible to different types of risks that an
internal auditor should understand and be able
to mitigate.
Course benefits
At the end of the course, participants will be able
to:
•	 Clearly understand the concept of Risk-
based approach to financial audit in Public
Sector Institutions
•	 Demonstrate an understanding of the various
risk assessment procedures to be able to
apply the knowledge of risk assessment in
public sector auditing
•	 Demonstrate the ability to discern sufficiency
and appropriateness of audit evidence and
the ability to differentiate between the tests
of controls and substantive procedures
•	 Use appropriate financial audit practices in
line with risk-based approach, in conducting
future audits
•	 Refocus public sector auditing to embrace all
forms of risk in Public sector operations
•	 Know how to use several templates as tools to
assist the auditor in implementing each stage
of risk-based audit.
Dates and Venues
•	 Mar 07 – 18, 2016 (2 weeks) 		
Kampala, Uganda
•	 June 06 – 17, 2016 (2 weeks)		
Nairobi, Kenya
•	 Sept19 – 30, 2016 (2 weeks) 		
Addis Ababa, Ethiopia
Who should attend
Accountants, Finance Managers, Auditors and
all those involved in Public sector financial
management and audit.
Course fee: US$ 2850, this covers tuition fee and
training materials only.
ACADRI programs in
Communication and Business
writing are designed to
address the requirements of
today’s dynamic workplace.
Our courses cover areas
like making powerful
presentations, Effective
report writing, interpersonal
communications, Business
letters, Memos and Minutes.
Participants who attend
our programs will get skills
necessary to master the art
of effective communication.
Participants at the Annual International Conference in Port Elizabeth - South Africa, 2013.
25info@acadri.org ACADRI Course Catalogue
PUBLIC SECTOR FIXED ASSETS MANAGEMENT
Tracking and effective management of fixed
assets is an important concern for every
organisation regardless of size. Public sector
organisations also need to manage their fixed
asset portfolio if they are to provide services
effectively and efficiently, avoiding waste and
misuse. The lack of reliable information on fixed
assets hinders determination of the assests’ value,
budgeting for asset management activities and
evaluating public asset portofolio performance.
As a result, assets are managed on an ad-hoc,
often reactive basis.
This course provides comprehensive skills on fixed
assets management, analyzing each stage of an
asset’s cycle with different fixed assets control
and accounting responsibilities.
Course Benefits
•	 Understanding issues in assets maintenance
and maintain assets in line with set guidelines
and procedures
•	 Conduct depreciation analysis and report all
fixed assets values in line with IFRS guidelines
•	 Be able to track and conduct a comprehensive
yet cost effective physical audits of fixed
assets
•	 Track high value movable equipment such as
laptops, cars and motorcycles
•	 Carry out an effective fixed assets
reconciliation with an unparallel audit track
•	 Apply software applications to public sector
assets management and control
Dates and Venues
•	 Feb 08 – 19, 2016 (2 weeks) 		
Kampala, Uganda
•	 May 09 – 20, 2016 (2 weeks)		
Nairobi, Kenya
•	 Oct 17 – 28, 2016 (2 weeks)	 	
Dubai, U.A.E
Who should attend
Accountants, Finance Managers, Auditors and
all those involved in Public sector financial
management and audit.
Course fee: US$ 2850, this covers tuition fee and
training materials only.
26 ACADRI Course Catalogue www.acadri.org
PUBLIC PRIVATE PARTNERSHIP STRATEGIES AND PROJECT STRUCTURING TECHNIQUES
Public Private Partnerships (PPPs) have been
established as a proven procurement method
for financing and delivering public infrastructure
projects and other public services to improve
service delivery, expand access, reduce costs,
increase accountability and attract investment.
However, there is generally inadequate level
of knowledge of PPPs by various stakeholders
including Government, the Private Sector and
Donors. This course is designed to provide
a broad framework of concepts, tools and
techniques that underlie effective PPP strategy
design, implementation, enforcement, monitoring
and evaluation.
Course Objectives
•	 To introduce basic PPP concepts, policies and
strategies
•	 To provide participants with various
approaches, methods, and techniques in the
development of PPP Projects
•	 To clearly examine the institutional
requirements for establishing PPP
arrangement and Structuring Projects
•	 To help participants to design and negotiate
PPP/PFI contracts
•	 To determine “value for money” and design
a “cost comparator” model to evaluate PPP
options
•	 To enable participants develop their own
Contract Compliance Action Plan for
implementation in their work setting.
Dates and Venues
•	 April 18 – 29, 2016 (2weeks) 		
Kampala, Uganda
•	 Sept19 – 30, 2016 (2 weeks)		
Addis Ababa, Ethiopia
•	 Nov 07 – 18, 2016 (2 weeks)		
Dubai, U.A.E
Who should attend
Procurement Managers and Officers, Project
Managers and Officers, Project Engineers and all
those in public procurement.
Course fee: US$ 2850, this covers tuition fee and
training materials only
PROCUREMENT, SUPPLIES AND TRANSPORT MANAGEMENT
ACADRI’s procurement and Contracts Management programs are designed to help you understand the entire procurement
process, the legal underpinnings, negotiation techniques and the Legal and institutional framework governing public
sector procurement.
27info@acadri.org ACADRI Course Catalogue
PUBLIC PROCUREMENT, CONTRACT
MANAGEMENT AND ASSETS DISPOSAL
Public procurement has undoubtedly become an
important issue in economic and business circles
globally. This is evidenced by the growing interest
of donors, civil society organisations, the private
sector and the general public on matters of
public procurement. To ensure transparency and
accountability in the public procurement process,
there is need for strengthening public procuring
entities.
Course benefits
By the end of this training, participants should be
able to:
•	 Develop the necessary capacity to plan and
manage the procurement process
•	 Gain an understanding of supplier
development,relation and chain management
•	 Assess and manage risk associated with the
procurement process
•	 Conduct market research, document suppliers
and other activities that facilitate the
procurement process.
•	 Demonstrate effective financial analysis and
cost control
•	 Plan and effectively manage contracts
•	 Negotiate effectively and resolve
procurement conflicts professionally.
Dates and Venues
•	 April 18 – 29, 2016 (2 weeks) 		
Kampala, Uganda
•	 Sept 19 – 30, 2016 (2 weeks)		
Kigali, Rwanda
•	 Nov 07 – 18,2016 (2 weeks)			
Pretoria, South Africa
Target Participants
Accounting Officers in Government ministries and
parastatals, financial controllers, procurement
managers, procurement officers, administrators,
project officers, logistics staff.
Course fee: US$ 2850, this covers tuition fee and
training materials only.
PUBLIC PROCUREMENT AUDIT
Public Procurement and disposal systems and
Multi-Lateral Donor Organizations’ procurement
guidelines require that annual independent
procurement audits/reviews be conducted. This
course provides participants with the knowledge
and skills to be able to carry out an effective
public procurement audit.
Course Benefits
•	 To ensure that government entities
understand the importance of their fiduciary
responsibilities regarding procurement
activities
•	 Reduce negligence in procurement
management, decision-making and oversight
•	 To ensure that an environment conducive
to corrupt and fraudulent practices is not
allowed to develop and that any such
practices are brought to light and eliminated
in time
•	 Participants will gain ability to monitor both
procurement and audit functions.
Dates and Venues
•	 March 07 – 18, 2016 (2 weeks) 	
Kampala, Uganda
•	 June 06 – 17, 2016 (2 weeks)		
Kigali, Rwanda
•	 Sept 19 – 30, 2016 (2 weeks)		
Kigali, Rwanda
Who should attend
Staff of Procurement Oversight Bodies, National
Audit Office staff, Auditors, Staff of Ombudsman
Offices, Anti-Corruption agencies staff, Heads of
Procuring Entities and Civil Society Organizations.
Course fee: US$ 2850 to cover tuition fee and
training materials only.
28 ACADRI Course Catalogue www.acadri.org
STORES MANAGEMENT AND INVENTORY
CONTROL
Stores management is a critical function
that determines success or failure of any
institution, as ineffective stock control can
result into delays, disruption in supply,
wastage and poor service delivery
This Program provides essentials for efficient
and effective stores management. It equips store
managers and other professionals with knowledge,
skills and techniques to manage more than just
the store and inventory; but also manage stores
personnel, plan, organize and co-ordinate work,
train, supervise and motivate stores personnel.
Course benefits
•	 Plan and manage inventory with complex
demand pattern
•	 Budget and cost resources and other
consumables for inventory and warehouse
management
•	 Set up key controls and ensure security
matters
•	 Understand inventory and ware house
management systems
•	 Demonstrate skills to train and develop
inventory management staff.
Who should attend
This course is specifically designed for procurement
Officers, Store Managers and all those involved in
inventory control
Dates and Venues
•	 March 14 – 25, 2016 (2 weeks)	
Kampala – Uganda
•	 Sept 19 – 30, 2016 (2 weeks) 		
Dar-es-Salaam, Tanzania
•	 Nov 07 –18,2016 (2 weeks) 		
Pretoria, South Africa
Course fee: US$ 2850, this covers tuition and
training materials only.
PROCUREMENT AND SUPPLIES MANAGEMENT
FOR DONOR FUNDED PROJECTS/
PROGRAMMES
Unlike funds provided by the home government
under a specific vote and can be spent in line with
the set guidelines and procedures. Funds advanced
by the donor community have to be accounted for
in a specific framework and guidelines provided
by the donor governments or organizations.
Procurement officers often find it difficult to
harmonize donor procurement requirements with
those of the home government thus resulting into
delays and sluggish procurement processes.
Course benefits
By the end of this 2 weeks training participants
will be able to
•	 Know the procurement principles and
procedures for donor projects
•	 Effectively meet donor funds audit
requirements to ensure compliance with
standards and methods within existing legal
and administrative framework
•	 Learn how to harmonize donor procurement
regulations with those of the recipient country
•	 Effectively manage multiple donor
procurement requirements
•	 Meet donors’ reporting requirements
effectively and in a timely manner.
Dates and Venues
•	 Jan 18 – 29, 2016 (2 weeks) 		
Kampala, Uganda
•	 May 02 – 13, 2016 (2 weeks)		
Nairobi, Kenya
•	 Oct 17 – 28, 2016 (2 weeks)		
Dubai, U.A.E
Who should attend
Project Accountants, Finance Managers, Members
of the Contracts Committees, Procurement
Managers & Officers, Project Officers and
Administrators.
Course fee: US$ 2850, this covers tuition fee and
training materials only
29info@acadri.org ACADRI Course Catalogue
SKILLS ENHANCEMENT PROGRAMME FOR
CORPORATE DRIVERS
Most drivers have been trained to drive and
ensure safety on the road. Less emphasis has been
put on management skills development. Drivers
are now faced with challenges of effectively
managing their work schedule, being confident
and portraying a professional image, ability to
plan and manage logistics and also possessing
the required business etiquette.
Course objectives
•	 To help drivers understand the concept
of corporate driving and its impact on the
organization’s image and reputation
•	 To improve customer care (both Internal and
external) and people relation skills among
drivers
•	 To introduce participants to business etiquette
and professionalism required of a corporate
driver
•	 To make drivers understand and appreciate
the management functions, and also highlight
the driver’s role in the smooth operation of
the organization
•	 To share challenges and best practices of the
driving profession
•	 To understand and appreciate the various
driving standards.
Dates and Venues
•	 Mar07 – 18, 2016 (2 weeks)	
Kampala, Uganda
•	 May16 – 27, 2016 (2 weeks) 	
Nairobi, Kenya
•	 Nov 28 – Dec 09, 2016 (2 weeks) 	
Kigali, Rwanda
Who should attend
Transport Officers, Logistics Managers, Drivers
of Corporate Organizations, Drivers for NGOs,
Drivers working in Public sector Ministries and
other government agencies.
Course fee: US$ 2650 to cover tuition fee and
training materials only.
DEFENSIVEDRIVINGANDFLEETMANAGEMENT
The defensive driving and fleet management
course equips drivers with clear understanding
of driving attitude, road risks and interaction
with other road users. This is an ideal course for
drivers and fleet managers in both the public and
private sectors.
Course benefits
•	 Undertake an overall risk assessment of work
related driving in your organization and
formulate a suitable safe driving policy and
any necessary procedures.
•	 Ability to exercise better control over
costs, such as fuel, wear and tear, insurance
premiums, legal fees and claims from
employees and third parties
•	 Ability to make informed decisions on matters
such as driver training and vehicle purchase,
and helps you identify where health and
safety improvements can be made
•	 Understanding and setting safe driving
standards for the drivers
•	 Ability to evaluate the safety performance
of individual drivers and the fleet as a whole
•	 Understanding and monitoring the
effectiveness of organization’s fleet.
Dates and Venues
•	 May 16 – 27, 2016 (2 weeks) 		
Mombasa, Kenya
•	 Aug 01 – 12, 2016 (2 weeks) 	
Kampala, Uganda
•	 Nov 28 – Dec 09, 2016 (2 weeks) 	
Kigali, Rwanda
Who should attend
Transport Officers, Logistics Managers, Drivers
of Corporate Organizations, Drivers for NGO,
Drivers working in Public sector Ministries and
other government agencies.
Course fee: US$ 2650 to cover tuition fee and
training materials only.
30 ACADRI Course Catalogue www.acadri.org
PUBLIC SECTOR RECORDS MANAGEMENT AND INFORMATION SYSTEMS
A key element of sound public administration
and accountability is adequate recording,
documentation and archiving of the business
and operations of government. Government
institutions need to develop records management
frameworks and systems to ensure that records
are properly managed. Good record keeping
underpins agency business activities and
processes. It supports agency accountability;
permits effective flow of information within and
between agencies and assists agency efficiency
by ensuring information is readily identifiable and
available.
Course benefits
By the end of the training participants will be
able to
•	 Understand the key principles governing
records care and discuss their importance in
an integrated records management system
•	 Recognize and reorganize Records as a
Strategic resource of a public institution and
ensure that records comply with laws, rules,
and procedures
•	 Design an effective records management
system that supports the management of
business activities and risks and to satisfy
records management requirements
•	 Understand the importance of record keeping
for accountability, not only in government but
also in any organization
•	 Ensure that Records kept provide a reliable,
legally verifiable source of evidence of
decisions and actions.
Dates and Venues
•	 Feb15 – 26, 2016 (2 weeks) 		
Kampala, Uganda
•	 May 09 – 20, 2016 (2 weeks)		
Maseru, Lesotho
•	 Sept 12 – 23, 2016 (2 weeks)		
Dar-es-salaam, Tanzania
The delegates
Secretaries, Administrative Assistants and Office
Clerks, Registry Staff, Documentation Officers,
Records Management Staff and all those involved
in management, archiving and retrieval of
records.
Course fee: US$ 2850 per participant to cover
tuition fee and training materials only.
RECORDS MANAGEMENT AND INFORMATION SYSTEMS
Improving information management
practices is a key focus for many
organizations, across both the public and
private sectors. This is being driven by
a range of factors, including a need to
improve the efficiency of business processes,
the demands of compliance regulations and
the desire to deliver new services.
Our courses in records management
provide institutional Records Managers and
other information professionals with skills,
detailed and practical advice to manage
records and instill the required controls to
ensure records security.
31info@acadri.org ACADRI Course Catalogue
ELECTRONIC RECORDS MANAGEMENT AND
INFORMATION SECURITY
Improving information management practices is a
key focus for many organizations, across both the
public and private sectors. This is being driven by
a range of factors, including a need to improve
the efficiency of business processes, the demands
for compliance with regulations and the desire to
deliver new services. In many cases, ‘information
management’ has meant deploying new
technology solutions, such as content or document
management systems and data warehousing.
Course benefits
•	 Clear understanding of records management
procedures
•	 Understanding records management tools
and techniques
•	 Knowing the legal aspects of records
management
•	 Being able to create and retrieve electronic
records
•	 Designing electronic records management
system that ensures record security
•	 Understanding and being able to apply
security controls. Participants will also visit
various modern records centres and archives
purposes of benchmarking best practices in
records management.
Dates and Venues
•	 Feb 01 – 12, 2016 (2 weeks) 		
Nairobi, Kenya
•	 May 02 – 13, 2016 (2 weeks)		
Kampala, Uganda
•	 Oct 31 – Nov 11, 2016 (2 weeks)	
Durban, South Africa
The delegates
Secretaries, Administrative Assistants and Office
Clerks, Registry Staff, Documentation Officers,
Records Management Staff and all those involved
in management and retrieval of records .
Course fee: US$ 2850per participant to cover
tuition fee and training materials only.
ADVANCED ELECTRONIC RECORDS
MANAGEMENT AND DOCUMENTATION
The overall aim of this course is to provide
institutional Records Managers and other
Information professionals with skills and practical
advice on how to manage records and other
institutional documents. This course will assist public
and private sector organizations to define their
requirements for Electronic Document and Records
Management, choose the appropriate (EDRM)
solution that is appropriate to the institution’s
requirements.
Course objectives
•	 To introduce participants to electronic records
management (ERM) principles and tools
•	 To design and implement an electronic
records management system in line with the
organization’s operations
•	 To stimulate thinking about current filing
practices
•	 To design an electronic records management
system in line with the organizational
requirements
•	 To help participants appreciate issues
of security and confidentiality in records
management
•	 To share with participants tools and techniques
of classification.
Dates and Venues
•	 April 04 – 22 , 2016 (3 weeks) 	
Kampala, Uganda
•	 Aug 15 – Sept 02, 2016 (3 weeks)	
Addis Ababa, Ethiopia
•	 Oct 31 – Nov 18, 2016 (3 weeks)	
Durban, South Africa
The delegates
Documentation Officers, Management Information
System Managers, Records Management Officers,
Executive Secretaries and Administrative Assistants
Course fee: 3200 US$ to cover tuition fee and
training materials only.
32 ACADRI Course Catalogue www.acadri.org
LIBRARY AND RECORDS CENTRE
MANAGEMENT
The management and administration of academic,
Public and other special libraries as well as
records and information management requires
special techniques and skills. This course has been
designed to explore various staff responsibilities,
organization and planning techniques, and
budgeting methods. The course further explores
Library and Records management standards and
legislation and current trends.
By the end of this training Participants will be
able to;
•	 Outline the key steps involved in planning
and developing a functional records centre
•	 Develop a records management strategy
and a formal records management plan
•	 Configure one or more Records Center sites
to implement an organizations’ records
management plan
•	 Create a file plan describing the types of
documents or items that an organization
acknowledges as official business records
•	 Design and create record libraries to classify
and store important records.
Dates and Venues
•	 Feb 01 – 12, 2016 (2 weeks) 		
Nairobi, Kenya
•	 May 02 – 13, 2016 (2 weeks)		
Dar-es-salaam, Tanzania
•	 Oct 31 – Nov 11, 2016 (2 weeks) 	
Kampala, Uganda
Who should attend
This course is designed to benefit Heads of
Registries and Documentation Units, Registry
Staff, Secretaries and Administrative Assistants,
Records and Documentation Staff, Office Clerks
and Administrative Staff.
Course fee: US$ 2850, per participant to cover
tuition fee and training materials only
FUNDAMENTALS OF INFORMATION AND
RECORDS MANAGEMENT
Organisations around the world are facing
increasing pressure to manage their records
according to statutory and business requirements.
The deployment of electronic document and
records management systems continue to increase,
and the need to transfer and share records over
the Internet without compromising their security
and integrity is paramount.
At the end of this training participants will be
able to;
•	 Understand the relationships and
interdependencies between paper and
electronic records that must be considered
when developing and managing records
management systems
•	 Effectively carry out inventory for paper
based and electronic records and use it to
evaluate information holdings
•	 Appreciate the value of a functional
classification system for superior records
management
•	 Develop policies and procedures for
managing E-records and know ways to
manage program information to document
actions and mitigate risk
•	 Develop a retention schedule for paper and
electronic records and the legal implications
of the same.
Dates and Venues
•	 Mar 14 – 25, 2016 (2 weeks) 		
Nairobi, Kenya
•	 Sept 19 – 30, 2016 (2 weeks)		
Dar-es-salaam, Tanzania
•	 Nov 07 – 18, 2016 (2 weeks) 		
Kampala, Uganda
Who should attend
Records Officers, Registry Staff, Secretaries,
Administrative Assistants, Legal and Office Clerks
Course fee: US$ 2850, per participant to cover
tuition fee and training materials only
33info@acadri.org ACADRI Course Catalogue
MANAGEMENT AND LEADERSHIP SKILLS DEVELOPMENT FOR PROFESSIONALS
This course focuses on management and leadership
development for professionals who are now finding
themselves faced with a challenge of managing
and leading others. The program explores
leadership principles common to corporate, public
and private sector organizations.
Course benefits
By the end of this training, participants will be
able to:
•	 Understand clearly the concept of leadership
and its importance to the organization’s
success
•	 Know leadership core competencies as
a manager and discover the untapped
leadership potential in you
•	 Know problem solving, decision
making and negotiation skills
and how they can be applied to solve work
related challenges
•	 Apply system thinking, planning and program
management
•	 Master the art of public speaking and
presentation.
Dates and Venues
•	 April 11 – 22, 2016 (2 weeks) 		
Kampala, Uganda
•	 Aug 08 – 19, 2016 (2 weeks)		
Durban, South Africa
•	 Dec 05 – 16, 2016 (2 weeks)		
Dubai, U.A.E
Course fee: US$ 2850 to cover tuition
fee and training materials only.
HUMAN RESOURCE MANAGEMENT AND ORGANIZATIONAL
DEVELOPMENT
The broad range of ACADRI programs in Human Resource Management and Organizational Development, offer
current, comprehensive, and practical grounding in the major areas required of an HR professional. All courses are
conveniently scheduled and offer direct skills practice along with expert guidance from instructors who are practitioners
or consultants in the field.
34 ACADRI Course Catalogue www.acadri.org
EFFECTIVE SUPERVISORY AND PEOPLE
MANAGEMENT SKILLS
In the current competitive business environment,
supervisors are under pressure to maintain the
momentum and make a difference in their work.
Supervisors need to have human relations skills
as well as problem solving, planning, and conflict
management in order to achieve organizational
goals. This course focuses on setting clear outputs
for subordinates and monitoring these in line
with improving performance and productivity.
It explores the skills and behaviour needed for
managing oneself and building high performing
teams.  The course explores the key challenges
faced by every manager and shows practically
how to work through.
At the end of the workshop participants will be
able to:
•	 Improve team performance and cooperation
that foster sustainable organizational growth
•	 Appreciate and apply facilitation skills
to overcome communication barriers and
improve participation
•	 Use situational leadership styles and
motivational techniques to enhance employee
performance
•	 Apply effective delegation, feedback and
listening skills appropriately with diverse
staff
•	 Possess the confidence to analyze problems
and achieve results through planning,
prioritizing and monitoring
•	 Understand and apply key conflict resolution
and counseling skills.
Dates and Venues
•	 Feb 22 – Mar 04, 2016 (2 weeks) 	
Kampala, Uganda
•	 Aug 08 – 19, 2016 (2 weeks)			
Durban, South Africa
•	 Dec 05 – 16, 2016 (2 weeks)			
Kigali, Rwanda
Course fee: US$ 2850 to cover tuition fee and
training materials only.
MANAGING CHANGE AND ORGANISATIONAL
DEVELOPMENT
This course examines how the field of
organizational development facilitates effective
change management within a business context. It
explores the essential skills of the OD practitioner,
change management theories and processes,
highlights the types of interventions and programs
that should be considered and the importance
of line and staff functions to ensure a successful
change effort.
Course benefits
Upon successful completion of this course,
participants will be able to:
•	 Appreciate the field of organizational
development and how it contributes to
effective management of change
•	 Clearly understand the concept of
organizational development as it relates to
the need for change and renewal
•	 Identify and suggest solutions to the major
challenges facing organizations today
•	 Understand the role of an OD consultant as a
change leader and the core competencies of
an OD professional
•	 Know the advantages and disadvantages of
using an internal vs. external consultant.
The Participants
Principal and Senior Human Resource Officers,
Human Resource Directors, Heads of Department,
Human Resource Managers and Training
Managers
Dates and Venues
•	 Mar 14 – 25, 2016 (2 weeks) 	 	
Kampala, Uganda
•	 Jul 25 – Aug 05, 2016 (2 weeks)	
Dubai, U.A.E
•	 Nov 21 – Dec 02, 2016 (2 weeks)	
Nairobi, Kenya
Course fee: US$ 2850 per participant to cover
tuition fee and training materials only.
35info@acadri.org ACADRI Course Catalogue
THE ART OF TEAMWORK: Workplace Conflict
Resolution and Negotiation Skills
This course builds the ability of both managers
and employees to be able to recognize conflict,
understand the nature of conflict, and bring swift
and just resolution to conflict and become effective
negotiators.
By the end of this training participants’ will be
able to;
•	 Recognize how our own attitudes and actions
impact on others and how these can result
into a conflict
•	 Clearly articulate the causes of conflict,
openly acknowledging there will be differing
perceptions of the problem(s)
•	 Be able to apply the win-win negotiating
strategy in various situations, including
contract negotiations as well as conflict
resolution
•	 Master the art and techniques of resolving
conflict in today’s challenging and highly
political workplace
•	 Understand communication and negotiation
skills critical to team performance and project
success
•	 Design an appropriate action plan and
strategies to manage inter-group conflict.
The Participants
Human Resource Officers, Human Resource
Directors, Heads of Departments, Human Resource
Managers, Training Officers and Customer Care
Staff
Dates and Venues
•	 Mar 14 – 25, 2016 (2weeks) 		
Kampala, Uganda
•	 July 25 – Aug 05, 2016 (2 weeks)		
Dubai, U.A.E
•	 Nov 21 – Dec 02, 2016 (2 weeks)	
Nairobi, Kenya
Course fee: US$ 2850 per participant to cover
tuition fee and training materials only
STRATEGIC MANAGEMENT &
ORGANIZATIONAL DEVELOPMENT
This course is designed to provide participants
with clear understanding and necessary skills and
competences to be able to carry out strategic
organizational development. The course will
expose participants to various stages of change
from strategic analysis through implementation
and it will also examine the overall impact of
change on the development and growth of the
organization.
Course benefits
At the end of this training, participants will be
able to:
•	 Understand the dynamic business environment
and its impact on organization’s operations
•	 Understand and apply various strategic
analysis tools
•	 Examine why change is resisted and the
techniques to fight resistance
•	 Gain clear understanding of the processes,
procedures, systems and policies to support
OD
•	 Plan, organize and implement change using
appropriate problem solving and decision
making techniques.
The delegates
Principal Human Resource Officers, Senior Human
Resource Officers, Human Resource Managers,
Heads of Departments, Planners, Economists,
Systems administrators and Policy Analysts.
Dates and Venues
•	 Feb 01 – 12 , 2016 (2 weeks) 		
Kampala, Uganda
•	 Aug 01 – 12, 2016 (2 weeks)		
Mbabane, Swaziland
•	 Dec 05 – 16, 2016 (2 weeks)		
Dubai, U.A.E
Course fee: US$ 2850 per participant to cover
tuition fee and training materials only.
36 ACADRI Course Catalogue www.acadri.org
MANAGING THE HUMAN RESOURCE AUDIT
FUNCTION
Today’s business climate puts the onus on the HR
department to accept the challenge of doing
more with less, while contributing value towards
business objectives. The HR practitioners need
skills to conduct a more in depth analysis of the
HR function to identify areas of strength and
weakness and where improvements may be
needed. This invaluable course will enable HR
Officers and Managers to effectively review
current practices, policies, and procedures, and
benchmark best practices against organizations
of similar size and/or industry.
Course benefits
•	 Prepare for and conduct an internal HR audit
to ensure that your policies and procedure
meet the business needs
•	 Implement cutting-edge processes to ensure
complete legal compliance of your HR
function
•	 Develop techniques to collect and extract
critical HR information to improve the quality
and effectiveness of your reporting
•	 Measure the effectiveness of the
organization’s procedures and how they
impact on the bottom line
•	 Drive efficiencies within HR and make cost
savings within the organization.
Who should attend
Designed for HR Directors, Managers and Policy
Advisors, HR Audit Staff, Employee Relations
Professionals and Heads of Departments.
Dates and Venues
•	 Jan 25 – Feb 05, 2016 (2weeks) 	
Kampala, Uganda
•	 Aug 01 – 12, 2016 (2 weeks)		
Mbabane, Swaziland
•	 Nov 21 – Dec 02, 2016 (2 weeks)	
Dar-es-salaam, Tanzania
Course fee: US$ 2850 per participant to cover
tuition fee and training materials only
STRATEGIC COMMUNICATION AND PUBLIC
RELATIONS
This course provides an advanced approach
to public relations practice contributing to
participants’ depth and breadth of knowledge
in strategic communication and media relations
field. The course covers best practice in designing
and directing major PR campaigns.
By the end of this training participants, will be
able to:
•	 Apply best practice in running a PR function
from the perspective of communication
Managers and PR Directors
•	 Design operational systems based on best
practices and bench marks from successful
organizations
•	 Lead and manage high-profile PR and
marketing programmes that deliver results
against set communication targets
•	 Plan and manage budgets for communication
departments and campaigns
•	 Write effective press briefs and manage all
forms of media relations.
Dates and Venues
•	 Jan 18 – 29, 2016 (2Weeks)		
Kampala, Uganda
•	 April 04 – 15, 2016 (2weeks) 		
Dar-es-salaam , Tanzania
•	 Oct 17 – 28, 2016 (2 weeks)		
Mbabane, Swaziland
Who should attend
Public Relations Officers in the Public and Private
Sectors, Customer Relations Staff, Administration
Managers and Officers and all those who work
as Spokes Persons for their organizations or are
charged with the responsibility of representing
or giving an official stand of an organization at
various fora.
Course fee: US$ 2850 per participant to cover
tuition fee and training materials only.
37info@acadri.org ACADRI Course Catalogue
TRANSFORMING HR: ROLE AND OD STRATEGY
Organizational management and the quest for
efficiency continue to create greater challenges
to the human resource practitioner. This therefore
creates a need for proactive human resource,
highly skilled and knowledgeable, to be able to
deliver organizational goals and objectives within
a dynamic business environment.
Course objectives
•	 Equip participants with the know how to
devise and implement cost-effective HR
policy framework that is aligned with
organizational goals and objectives
•	 Streamline the Human Resource Management
system to be able to facilitate the
development or organisational competencies
through eliciting employees’ commitment and
innovation
•	 Know how to apply strategic Management
and leadership to unlock productivity in the
workplace
•	 Understand how to develop talent in all
employees and align human resource systems
and senior leadership commitment with that
goal.
Dates and Venues
•	 March 14 – 25, 2016 (2 weeks) 	
Kampala, Uganda
•	 July25 – Aug 05, 2016 (2 weeks) 	
Dubai, U.A.E
•	 Nov 21 – Dec 02, 2016 (2 weeks) 	
Nairobi, Kenya
Who should attend
Designed for HR Directors, Managers and Policy
Advisors, HR Audit Staff, Employee Relations
Professionals and Heads of Organizational
Development
Course fee: US$ 2850 per participant to cover
tuition fee and training materials only.
TRANSFORMATIONAL LEADERSHIP;
CONCEPTUALIZING LEADER BEHAVIOR VIS A
VIS RESULTS.
In order to meet the changing demands of
today’s environment organizations have to be
more flexible, adaptive, entrepreneurial, and
innovative. Appropriate leadership is required
to effect such change in order to improve and
transform organizations.
By the end of the training Participants will be able
to
•	 Be a leader who not only cultivates attractive
and profitable visions for the future of teams,
companies, and organizations, but develop
solid strategies for achieving goals and
results
•	 Acquire the ability to bring different work
groups together for a shared purpose by
communicating the direction, building a
shared sense of understanding, getting
people to believe in their vision, and
persuading people to enact key strategies
•	 Surmount potential roadblocks on the path
to change by energizing employees and
satisfying their core needs.
The delegates
Chief Executive Officers, Managing Directors,
Heads of Departments, Commissioners, Accounting
Officers and all those in Leadership postilions.
Dates and Venues
•	 Feb 08 – 19 , 2016 (2 weeks) 		
Kampala, Uganda
•	 June 06 – 17, 2016 (2 weeks)		
Addis Ababa, Ethiopia
•	 Dec 05 – 16, 2016 (2 weeks)		
Dubai, UAE
Course fee: US$ 2850 per participant to cover
tuition fee and training materials only.
38 ACADRI Course Catalogue www.acadri.org
STRATEGIC ALIGNMENT OF PROJECT PORTFOLIO
Projects have a role in creating value in the
future to replace value that would be lost as
the organization environment changes, through
technological advances, changing clients’
preferences, stakeholder demands and or
legislation. Many organizations lack a common
understanding about their projects and how these
should be aligned to strategy.
An efficient portfolio management will improve
multi-project management and will assure to take
into account the projects that have priority in the
organization. This course will help you to acquire
methods and tools to analyse the situation in your
organisation, to define the portfolio’s structure
required and to plan portfolio deployment and
processes.
What participants will achieve
•	 The ability to accelerate change to beyond
the rate at which the organization naturally
evolves and deliver measurable business
results, through strategically aligned projects
•	 An understanding of modern approaches
to attaining corporate strategy through
strategically aligning projects
•	 How to evaluate the current project portfolio
and offer guidance and administrative
assistance on how to strategically align
project portfolio
•	 How to keep projects on track and aligned
with corporate strategy, while keeping key
stakeholders engaged with the project.
Dates and Venues
•	 May 16 – 27, 2016 (2 weeks) 		
Mbabane, Swaziland
•	 Aug15 – 26, 2016 (2 weeks)		
Kampala, Uganda
•	 Nov 07 – 18, 2016 (2 weeks)		
Dubai, U.A.E
Who should attend
This is ideal for Program/ Project Officers and
Managers and Staff who are actively involved in
M & E within their organizations.
Course fee:2850 US$ to cover tuition fee and
training materials only.
PROJECT PLANNING AND MANAGEMENT
Effective project management
and mainstreaming of the project
management methodology in
organizations can only be achieved
when projects are professionally
planed and the project teams trained
to manage these projects. ACADRI
offers a wide range of project
management programs designed
to equip staff in organizations with
current knowledge and best practices
on how to manage projects.
Participants in a field excursion in Pretoria - South Africa, 2014.
39info@acadri.org ACADRI Course Catalogue
PROJECT PLANNING, SCHEDULING AND COST
ESTIMATION
This course will provide participants with skills
and competences to plan, schedule and estimate
project costs accurately. This highly interactive
course will also expose participants to the best
practices in project planning, project performance
management and project control as well as
computer applications in project planning and
management.
Course benefits
•	 Understand the techniques and the current
tools used in modern project planning
•	 Gain knowledge on costing, trade off and
cost control
•	 Identify, assess and mitigate project risks
•	 Appreciate and be able to apply cost
estimation techniques to accurately estimate
project costs
•	 Gain contract management skills
•	 Comfortably apply computer application in
project planning.
Dates and Venues
•	 March 14 – 25, 2016 (2 weeks) 	
Kampala, Uganda
•	 June 06 – 17, 2016 (2 weeks)		
Kigali, Rwanda
•	 Nov 07 – 18, 2016 (2 weeks)		
Nairobi, Kenya
The Participants
This course is designed for Project Managers,
Engineers, Project Planners, Project Procurement
and Purchasing Staff, and other professionals who
have the responsibility for planning and costing
projects.
Course fee: 2850 US$ to cover tuition fee and
training materials only.
PROGRAMME MONITORING AND
EVALUATION IN DEVELOPMENT
This course is intended to broaden participants’
understanding of PM&E as support to program/
project management at different levels and as
a tool for strengthening participation, enhancing
local capacity, and increasing local people’s
confidence. The course examines PM&E concepts
and principles, as well as methods, tools and
techniques, which have been tested and used
in the field. The course employs a multi-sectoral
approach addressing crosscutting issues in the
Government, NGOs and Private Sector
Specific objectives
By the end of this training, participants will be
able to:
•	 Understand the role and utility of M&E within
their program management responsibilities
•	 Strengthen the knowledge and practice of
M&E and the key concepts
•	 Become familiar with the project development
cycle
•	 Effectively use the logical framework as a
programme management tool
•	 Develop an M&E action plan for programs
and communicate M&E findings.
Dates and Venues
•	 Jan18 – 29, 2016 (2weeks) 	 	
Kampala, Uganda
•	 July 18 – 29, 2016 (2weeks) 	
Addis Ababa, Ethiopia
•	 Oct 24 – Nov 04, 2016 (2weeks)	
Nairobi, Kenya
Who should attend
This is ideal for Program/Project Officers and
Managers and Staff who are actively involved in
M & E within their organizations.
Course fee: US$ 2850 to cover tuition fee and
training materials only.
40 ACADRI Course Catalogue www.acadri.org
DESIGN AND OPERATIONALIZATION OF M&E
SYSTEMS
The objective of this course is to equip development
practitioners with the knowledge and expertise to
be able to design and manage the process of
developing and operationalizing an M&E System.
Specific objectives
By the end of this training, participants will be
able to:
•	 Understand the components of an M&E
system
•	 Understand what supporting institutional
arrangements need to be in place for
successful monitoring, evaluation and
reporting
•	 Understand how to make your M&E plan
become alive process of implementing an
M&E system
•	 Have an overview of the government wide
M&E system
•	 Identify roles and responsibilities of M&E
role players
•	 Develop means of verification and reporting
formats
•	 Conduct a stakeholder analysis for the
design of an M&E system.
Dates and Venue
•	 May14 – 25, 2016 (2weeks) 	
Nairobi, Kenya
•	 Aug 01 – 12, 2016 (2 weeks)		
Dubai, U.A.E
•	 Dec05 – 16, 2016 (2 weeks)		
Kampala, Uganda	
The Delegates
Monitoring and Evaluation Officers, Program/
Project Managers, Project Planners and Analyst
and anyone interested in designing an effective
M&E system.
Course Fee: US$ 2850 to cover tuition fee and
training Materials only.
FUNDAMENTALS OF MONITORING AND
EVALUATION
Monitoring and Evaluation systems fundamentally
put emphasis on the tracking and evaluation of
organizational performance.  Public and Private
sector managers are increasingly challenged
to provide evidence on whether their projects
or policies are achieving clearly defined
outcomes and impacts. This requires an effective
monitoring and evaluation system to support
sound performance management and strategic
management. 
Learning outcomes:
•	 Develop an understanding of monitoring &
evaluation and how M&E tools fit into the
performance improvement process
•	 Know how M&E framework monitors
performance and leads to achievement of
goals and objectives of an organization
•	 Clear understanding key monitoring and
evaluation concepts, processes , tools and
practices
•	 Learn and be able to apply problem
analysis tools, design a results chain and
work-breakdown structure and Gannt Chart
•	 Understand data collection and data analysis
for M&E and set up an M&E Framework
•	 Write comprehensive and effective M&E
reports.
Dates and Venues
•	 Jan 25 – Feb 05, 2016 (2weeks ) 	
Kampala, Uganda
•	 July 11 – 22, 2016 ( 2weeks) 		
Addis Ababa, Ethiopia
•	 Oct 17 – 28, 2016 (2 weeks) 		
Nairobi, Kenya
The Delegates
Monitoring and Evaluation Officers, Program/
Project Managers, Project Planners and Analysts.
Course fees: US$ 2850, to cover tuition fees and
training Materials only.
41info@acadri.org ACADRI Course Catalogue
PROJECT PERFORMANCE REPORTING AND
MIDTERM REVIEW
A number of development partners and other
stakeholders require projects/programmes
to provide annual progress reports, including
financial information, and the general information
on how the project is progressing towards the set
objectives in the performance measurement plan.
Thiscourseprovidesskillsonhowtoreviewprogress
towards the project’s/ objectives and outcomes,
assess the efficiency and cost-effectiveness of how
the project has moved towards its objectives and
outcomes.
By the end of this training Participants will be
able to;
•	 Provide annual progress reports, including
financial information, procurement and
progress towards the objectives set out in the
performance measurement plan
•	 Develop a small number of relevant and
meaningful KPIs that will provide you with
real business insights and drive performance
improvements
•	 Know how performance data is packaged
and communicated in a way that decision-
makers find easy and appealing including
graph designs and dashboard.
Dates and venues
•	 March 14 – 25, 2016 (2 weeks) 		
Kampala, Uganda
•	 June 06 – 17, 2016 (2 weeks)	 	
Dubai, U.A.E
•	 Nov 07 – 18, 2016 (2 weeks)		
Nairobi, Kenya
The participants
Project Managers, Engineers, project Planners,
project procurement staff and other professionals
in project management
Course fee: US$ 2850 to cover tuition fees and
training materials
ENVIRONMENTAL AND SOCIAL SAFEGUARDS
FOR DONOR FUNDED PROJECTS
Course Overview
Environmental and social sustainability, including
climate change resilience, is fundamental to the
achievement of development outcomes and must
be systematically mainstreamed into development
programs. Environmental and social screening
and assessment processes for projects have
now become standard practice in development
cooperation and are usually required by national
regulatory frameworks and multilateral and
bilateral donors.
There is therefore need to strengthen
environmental and social sustainability, including
climate resilience. Potential adverse impacts
and risks need to be avoided or minimized,
and where possible mitigated. Governments
need to demonstrate to Development Partners
and stakeholders that we have the appropriate
safeguard measures in place for managing donor
funded projects.
	
Objectives
By the end of the training participants should be
able to;
•	 Enhance the environmental and social
sustainability of a proposed project by
analyzing the environmental and social
benefits and costs of the project
•	 Identify and manage environmental social
risks that could be associated with a
proposed project by screening the possible
environmental and social costs of an
intervention
•	 Apply national and donor environmental and
social safeguard policies and standards to
enhance sustainability and good outcomes
from projects
•	 Review of safeguard documents and other
projectdocumentstoensurethatenvironmental
issues have been adequately addressed
and that the project is in compliance with
the Safeguard Policies, particularly those on
42 ACADRI Course Catalogue www.acadri.org
Environmental Assessment
•	 Identify key environmental issues during
implementation, as well as in strengthening
implementation support of corporate risk
projects
•	 Ensuring that contractors are fully
acquainted with international environmental
management practices and monitoring each
project components to ensure compliance with
the environmental safeguards regulation.
Dates and venues
•	 April 11 – 22, 2016 (2 weeks) 		
Nairobi, Kenya
•	 July 11 – 22, 2016 (2 weeks)	 	
Kampala, Uganda
•	 Nov 14 – 25, 2016 (2 weeks)		
Addis Ababa, Ethiopia
Who should attend
All environmental planning officers
Course fee: US$ 2850 to cover tuition fee and
training materials only.
Monitoring and Evaluation helps organisations to improve performance and achieve results. It can also improve
current and future management of outputs, outcome and impact.
Above, Engineers and other staff of Kenya Natioanl Highways Authority(KENHA) on a guided study tour on how to
monitor and evaluate Road Construction project. This training was conducted in Malindi- Kenya
ACADRI 2016 Training Programmes
ACADRI 2016 Training Programmes

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ACADRI 2016 Training Programmes

  • 1. 1info@acadri.org ACADRI Course Catalogue ACADRI 2016 Training Programmes “Skilled Human Capital for Sustainable Development” AFRICAN CAPACITY DEVELOPMENT AND RESEARCH INSTITUTE
  • 2. 2 ACADRI Course Catalogue www.acadri.org Table of Contents Foreword 3 Contact Information 3 Other services offered 5 Secretarial General Administration 7 Financial Management, Accounting and Audit 16 Procurement, Supplies and Transport Management 26 Records Management and Information Systems 30 Human Resource Managemnt and Organisational Development 33 Project Planning and Management 38
  • 3. 3info@acadri.org ACADRI Course Catalogue It is my pleasure to present the ACADRI 2016 training and Development program. We recognize that the training needs of Officials in our target countries are constantly evolving with new economic and management challenges. In this regard, ACADRI training program continues to adapt existing courses and develop new ones to stay tuned to the evolving training needs of individuals and organization both in the public and private sector. ACADRI provides high quality, innovative and outcome focused training that aim at helping government and private sector officials develop skills to build robust and sustainable management systems and practices. Our unique training approach offer “just in time and just practical learning” to meet specific need in the workplace. We appreciate the support from various organizations especially those who have continued to send their participants to attend ACADRI programs. We value our training partners around the globe and we look forward to working with you in 2016. Maxwell Clovice MANAGING DIRECTOR Find Out More About ACADRI You can either apply using our online application form on www.acadri.org or contact us on the address below. African Capacity Development and Research Institute (ACADRI) Plot 147 Ssemawata Road - Ntinda P.O. Box 8010, Kampala- Uganda Tel +256 -414289712, +256 39 290 1373 Email: info@acadri.org; admin@acadri.org ACADRI Coordinator Zambia Post.Net Box 105 Private Bag W406, Lusaka -Zambia Tel: +260 966 772952, +260 955 876658 Email: acadrizambia@acadri.org, admin@acadri.org; ACADRI Kenya LRNo. 2/427 Kilimani Ndemi Road, Off Ngong Road P. O. Box 52541-00100 GPO, Nairobi -Kenya TEL: +254- 202322748, +254 -723 848471 Email: acadrikenya@acadri.org; cnjeri@acadri.org ACADRI Coordinator -Tanzania TEL: +255 755022742, +256- 774835009, Email: privahs@acadri.org; faridahk@acadri.org
  • 4. 4 ACADRI Course Catalogue www.acadri.org ACADRI Partnership and Accreditation ACADRI is incorporated and registered by the government of the Republic of Uganda as a private limited company in Training and capacity building. Chartered Management Institute (CMI) ACADRI is also a Recognized Training Center by CMI which is the only chartered body in the UK that awards management and leader-ship qualifications, and the only body that awards the status of Char-tered Manager. ACADRI is an approved Centre by the Institute of Leadership and Management (ILM) UK’s leading awarding body for management and leadership education. As an ILM-approved Centre, we incorpo-rate internationally recognised qualifications into our programmes ACADRI is a registered service provider in training and business advisory by the government of Uganda’s Public Procurement and Disposal of Public Assets Authority. WREM International specializes in challenging projects pertaining to integrated and sustainable water, environmental, and energy resources development and management. ACADRI is partnering with WREM international, in training and capacity building services to water and environmental sector managers and staff.
  • 5. 5info@acadri.org ACADRI Course Catalogue Open Programs ACADRI designs, manages and delivers short term training interventions that offer “just in time”, and “just practical” learning to meet specific needs in workplace environments. These Courses are intensive and give individuals and organizations a competitive advantage for optimal workplace functioning. Our open programs offer the best way to learn new skills in a broad range of fields including but not limited to Leadership and Management, Public Sector Performance, Secretarial and Administration skills, Transport and Logistics, Project Management, Human Resources, Oil and Gas. Tailor Made Programs Tailor-made trainings are designed to cater for specific needs of individual clients and organizations. They can be designed to upgrade knowledge and skills, to introduce new technologies, or to strengthen sector or departmental performance. We work with the client to come up with the suitable course content, training venue, timing, duration and the budget. This means that these courses can be organized for an individual or groups of various sizes. Accredited Qualifications ACADRI offers services to a range of clients across the continent thus the need to offer internationally recognized qualifications. Some of our programs have been reviewed by CMI and ILM to offer participants with accredited qualifications by accumulating credit units. This system gives learners the ability to get qualifications at their own pace. Participants who enroll for these programmes undergo comprehensive training and examinations before the award. Other Services Offered by ACADRI
  • 6. 6 ACADRI Course Catalogue www.acadri.org Conferences and Seminars: Conferences and seminars focus on enhancing management and leadership practices. These symposiums provide for the exchange of current knowledge, resources and best practices from around the world that are relevant to strengthening human resource and institutional capacities for sustainable development. The principal aim is to provide a platform for management practitioners to share experiences and best practices in the management of organizations. They bring together a wide audience of management practitioners, policy and decision makers and other stakeholders, including development partners and academicians, to collaboratively deliberate on defined topics. Study Tours ACADRI organizes and co-ordinates study tours for both public and private organisations. The underlying objective of such study visits is for our participants to network, share experiences and benchmark best practices from the visited institutions or people. Research ACADRI research initiatives aim at developing and sharing research knowledge with the public and policy makers so that they can make rational informed decisions on vital policy issues, government programs, environment, healthcare, crime and public infrastructure. We do this by bringing together an interdisciplinary research team and employing robust statistical analysis. The goal is to create knowledge and information that build communities that are economically vibrant, environmentally sustainable and socially just.
  • 7. 7info@acadri.org ACADRI Course Catalogue SKILLS ENHANCEMENT PROGRAMME FOR EXECUTIVE SECRETARIES AND ADMINISTRATIVE/ PERSONAL ASSISTANTS (Stage 1) The role of Secretaries, Personal Assistants and other Administrative Professionals has undergone remarkable transformation and global trends continue to shape this profession. The new and evolving role require an administrative professional to be an excellent communicator, able administrator, diplomat, quick decision maker and productivity oriented individual. This course is designed to develop the core skills necessary for a modern administrative professional to function effectively in a highly competitive, changing and demanding work environment. Course benefits At the end of the training, participants will be able to: • Understand the changing role of the administrative professional in a dynamic business environment • Refine and discover their managerial potential especially those in a supervisory role • Effectively and efficiently manage time and financial resources • Plan and prioritize work in line with competing priorities • Understand communication systems and share information • Build a positive and healthy relationship with their boss, clients and colleagues • Provide excellent customer service in line with the organizational objectives. Dates and Venues • April 11 – 29, 2016 (3 weeks) Dar-es-Salaam, Tanzania • June 06 – 24, 2016 (3 weeks) Pretoria, South Africa • Nov 07 – 25, 2016 (3 weeks) Nairobi, Kenya Who should attend Personal & Executive Assistants, Secretaries, Management Associates, Administrative Assistants, Office Managers, Administrative Managers & Junior Human Resource Officers. Course fee: US$ 3200 to cover tuition and training materials only. SECRETARIAL AND GENERAL ADMINISTRATION Our Secretarial and General Management courses focus on particular skills to enable Administrative Professionals face their job with confidence and high levels of professionalism. The set of skills and tools we provide in these practical courses will enable you to achieve that next level in executive management excellence.
  • 8. 8 ACADRI Course Catalogue www.acadri.org ADVANCEDSKILLSENHANCEMENTPROGRAMFOREXECUTIVESECRETARIESANDADMINISTRATIVE ASSISTANTS (Stage 2) The role of Executive Secretaries and other Administrative Professionals is growing exponentially and has never been diverse as it is today. They are increasingly required to perform demanding roles on behalf of their bosses and other Managers. This challenging role requires Administrative professionals to get sufficient knowledge and understanding of the operations of the organization they work in. This course introduces an advanced approach to the essentials of strategic thinking, project management, decision making and reporting, leadership, and ICT. At the end of the training participants will be able to: • Understand the essentials of corporate behaviour and the role of an Executive Assistant • Clearly understand the organizational mandate and all you need to know as an Executive Secretary in that organization • Know what is required of you when called upon to represent your Manager or make decisions on his/her behalf • Become an effective presenter by clearly articulating issues before management and colleagues • Understand the linkages between plans, strategy, projects, operations and reporting • Enhance your business writing skills and be able to write effective reports and other documents • Appreciate the role of protocol, diplomacy and strategic relationship management in an organization. Dates and Venues • April 11 – 29, 2016 (3 weeks) Dar-es-Salaam, Tanzania • June 06 – 24, 2016 (3 weeks) Pretoria, South Africa • Nov 07 – 25, 2016 (3 weeks) Nairobi, Kenya Who should attend Personal & Executive Assistants, Office Management Secretaries, Administrative Assistants, Office Managers, Administrative Managers & all those who have completed the ACADRI Skills Enhancement Program Part 1 or its equivalent. Course fee: US$ 3200 to cover tuition and training materials only. Improving information management practices is a key focus for many organizations across both the public and private sectors. This is being driven by a range of factors, including a need to improve the efficiency of business processes, the demands of compliance regulations and the desire to deliver new services.
  • 9. 9info@acadri.org ACADRI Course Catalogue EFFICIENT ADMINISTRATION AND ORGANIZATIONAL SKILLS The administrative role is concerned with supporting the efficient and effective running of an organization. This not only relies on Administrators having a good set of administration skills but also great attitude, strategic think and diplomacy. This course has been designed to provide secretaries and those in an administrative support role with a set of skills and attitude to enable them operate competently By the end of the training participants will be able to • Plan , organize and schedule work in the required time lines putting into consideration the organization’s policies procedures and mandate • Effectively interpret job descriptions , allocate tasks and supervise others • Communicatemoreeffectivelywithconfidence and deal with stereotyping, insubordination and other work related conflict situations • Keep well informed and up to date about the business sector they work in , trends in the organization and the changes in technology • Know how to create positive results by tapping into creative thinking, positive intentions and sense of humor. Dates and Venues • March 14 – 25, 2016 (2weeks) Zanzibar, Tanzania • July 25 – Aug 05, 2016 (2 weeks) Nairobi, Kenya • Oct 24 – Nov 04 , 2016 (2 weeks) Kampala, Uganda Who should attend Personal Assistants, Office Management Secretaries, Administrative Assistants, Office Supervisorsandotheradministrativeprofessionals. Course fee: US$ 2850 to cover tuition and training materials only. ESSENTIAL OFFICE MANAGEMENT SKILLS FOR PERSONAL ASSISTANTS AND EXECUTIVE SECRETARIES. This course is designed to help administrative professionals develop the essential skills required to be effective in a busy office environment. It will equip participants with techniques and strategies for effective planning, organizing and communicating confidently. The trainers will share with the participants the various tools that can help them manage time, prioritize, become proactive and work more effectively and efficiently. Course objectives • To clearly understand the principles of management and how they apply to office management and administration • To know how to deal with difficult situations; difficult clients, difficult bosses and other challenging work related issues • To learn and be able to apply the art of resolving conflicts at work • To master the art of writing impressive minutes, reports, business letters, cabinet/ board briefs and other business documents • To understand office professionalism, personal branding and managing office politics • To learn how to make oneself more relevant at work and create leverage. Who should attend Personal & Executive Assistants, Secretaries, Administrative Assistants, Office Managers, Administrative Managers & Junior Human Resource Officers Dates and Venues • Jan 18 – 29, 2016 (2weeks) Kampala, Uganda • Jul 18 – 29 , 2016 (2 weeks) Addis Ababa, Ethiopia • Oct17 – 28, 2016 (2 weeks) Nairobi, Kenya Course fee: US$ 2850 to cover tuition fee and training materials only.
  • 10. 10 ACADRI Course Catalogue www.acadri.org PROFESSIONAL SKILLS DEVELOPMENT FOR EXECUTIVE SECRETARIES AND ADMINISTRATIVE /PERSONAL ASSISTANTS Course overview Being professional and polished is one essential requirement for everyone in an administrative role. This invaluable course will be delivered in form of fast paced workshops to polish your professional skills. You will develop a new set of skills that will enable you to become an outstanding administrative professional and a role model to others. Course benefits • Understand modern management requirements for the administrative role • Multi task and effectively serve multiple managers • Promote the image of your organization and your own image • Improve on your people relation skills , self- confidence and assertiveness • Develop professional skills needed in a competitive and dynamic work environment. Who should attend Personal and Executive Assistants, Secretaries, Administrative Assistants, Office Managers, Administrative Managers and Junior Human Resource Officers Dates and Venues • Jan 18 – 29, 2016 (2 Weeks) Kampala, Uganda • July18 – 29, 2016 (2 Weeks) Addis Ababa, Ethiopia   • Oct 17 – 28, 2016 (2 Weeks) Nairobi, Kenya Course fee: US$ 2850 to cover tuition fee and training materials Special discount for 4 participants and above applying as a group MANAGEMENT SKILLS PROGRAM FOR ADMINISTRATIVE PROFESSIONALS In this era of dramatic changes in the business world and work environments, Administrative Professionals have never been more challenged and stretch than they are today. They are expected to plan, manage, mentor and lead others. This new trend requires them to have essential management skills. In this exciting course, participants will learn the powerful techniques of management with high impact approaches that will give them the confidence, power, and knowledge required. Course benefits • Clearly understand the managerial role and its requirements • Conduct performance review and realign processes • Effectively manage organizational resources • Become an outstanding supervisor; Coach and mentor others effectively • Manage projects, write effective progress reports and deliver powerful presentations. Who should attend Personal & Executive Assistants, Secretaries, Administrative Assistants, Office Managers, Administrative Managers & Human Resource Officers Dates and Venues • March14 – 25, 2016 (2 Weeks) Zanzibar, Tanzania • July 25 – Aug 05, 2016 (2 Weeks) Nairobi, Kenya   • Oct 24 – Nov 04, 2016 (2 Weeks)  Kampala, Uganda Course fee: US$ 2850 to cover tuition fee and training materials only
  • 11. 11info@acadri.org ACADRI Course Catalogue MANAGEMENT INFORMATION SYSTEMS FOR ADMINISTRATIVE PROFESSIONALS Improving information management practices is a key focus for many organizations across both the public and private sectors. This is driven by a range of factors, including a need to improve the efficiency of business processes, the demands for compliance with regulations and the desire to deliver new services. In many cases, ‘information management’ has meant deploying new technology solutions such as content or document management systems, data warehousing or portal applications. Course Benefits By the end of the training, participants should be able to: • Design, a Management Information System in line with communication requirements of the organization • Determine reporting requirements • Comfortably input and process data in a Management Information System • Document and share information in a Management Information System • Effectively manage electronic records and ensure records security. Dates and Venues • April 11 – 29, 2016 (3 weeks) Kampala, Uganda • June 06 – 24, 2016 (3 weeks) Pretoria, South Africa • Nov 07 – 25, 2016 (3 weeks) Nairobi, Kenya Who should attend Personal & Executive Assistants, Secretaries, Administrative Assistants, Office IT Managers, system administrators, Administrative Managers & Human Resource Officers. Course fee: US$ 3200 to cover tuition fee and training materials only. SUPERVISORY AND HUMAN RESOURCE SKILLS FOR ADMINISTRATORS AND PERSONAL ASSISTANTS This intensive course is highly participative and provides delegates with guidance on how they can build and develop key skills needed in the supervisory role. The course is designed to be as practical as possible, it includes individual/group discussions and simulation exercises. Specific course objectives • To introduce participants to the basic Concepts of Human Resource Management • To enable participants to understand the supervisory function and the role it plays in organizations • To equip participants with a deeper understanding of the best practices in supervisory management including training and mentoring • To expose participants to strategies and techniques of improving performance in organizations • To help participants understand their role in upholding the company’s reputation and growth. Dates and Venues • Mar 14 – 25, 2016 (2weeks) Zanzibar, Tanzania • Jul 25 – Aug 05, 2016 (2weeks) Nairobi, Kenya • Oct 24 – Nov 04, 2016 (2 weeks) Kampala, Uganda Who should attend Personal & Executive Assistants, Secretaries, Administrative Assistants, Office Managers, Administrative Managers, Human Resource Officers and all those in Supervisory roles. Course fee: US$ 2850 to cover tuition fee and training materials.
  • 12. 12 ACADRI Course Catalogue www.acadri.org Have a practical Experience.......... Training and Knowledge Management Businesses today faces the continual challenge of adapting to change to ensure that they remain competitive. In the rush to stay on top, management will often focus on the tangible components, such as new products, reduced pricing, and cost cutting and not take a look at how knowledge and training can result in a significant competitive advantage. ACADRI programs in Training and Knowledge Management provide proven organizational development skills, knowledge management principles and tools, and appropriate training techniques that can permeate all aspects of the value chain to keep an organization responsive to the market demands. In-house Training Most of our training programs can be delivered as “in-house”. These designed to effectively meet the specific needs of the trainees and the entire organization. We can also design and offer “in- house” programs on subjects that are not listed in listed in our training brochure. In-house programs benefit the client because they: They are specifically designed to address issues specifically related to the organization. Enable the organization to select the proper mix of participants to ensure maximum benefit. Build team spirit among the program participants. These programs are cost effective as they save on a number costs. These programs can combine more than one topic from the listed programs Please submit your request for a training proposal today. You may also contact one of our Business Development Officers or Programmes Manager for admissions and more detailed information
  • 13. 13info@acadri.org ACADRI Course Catalogue STRATEGIC SKILLS FOR ADMINISTRATIVE PROFESSIONALS In today’s changing workplace, the ability to dynamically gauge and manage work demands strategically can yield a significant competitive advantage. Secretaries and Administrative Assistants are often called upon to communicate, plan, organize, negotiate and participate in decision making at high levels and most of them lack the skills to strategically deal with this challenge. This training is designed to equip Administrative Professionals with the necessary skills and techniques for effective goal setting, prioritizing, decision making and relationship management. Specific course benefits • Clearunderstandingof strategicmanagement and its importance to an Administrative Professional • Deeper understanding of the organization’s strategic direction and its implication to an Administrative role • Expose participants to strategies and techniques of improving performance in an organization • Equip participants with skills on how to train and mentor others including newly recruited staff. Dates and Venues • Feb 08 – 19, 2016 (2weeks) Kampala, Uganda • April 11 – 22, 2016 (2 weeks) Kigali, Rwanda • Oct 10 – 21, 2016 (2weeks) Nairobi,Kenya Who should attend Office Managers, Administrative Managers & Junior Human Resource Officers Personal & Executive Assistants, Secretaries, Management Associates, Administrative Assistants, Course fee: US$ 2850 to cover tuition fee and training materials only EFFECTIVE CUSTOMER CARE PLANNING AND MANAGEMENT Customers are people, and people tend to behave like people and respond to people. They do not behave like computers, and they do not respond like machines. Policies, systems and technology all facilitate customer service, but none of these actually determines effective customer service. Only people (employees) can do this. Employees need to be trained and encouraged if they are to deliver exceptional customer care Specific course benefits • Understand customer care and the role it plays in organizations • Enable participants to develop a deeper understanding of current issues and best practices in customer care management. • Expose participants to strategies and techniques of providing exceptional customer service • Provide integrated personal, interpersonal and teamwork skills and assist participants to develop mentoring skills • Help participants understand their role in upholding the company’s reputation and growth • Ability to effectively handle complaints, assess customer satisfaction and provide constructive feedback. Dates and Venues • Feb 08 – 19, 2016 (2 weeks) Kampala, Uganda • May 09 – 20, 2016 (2 weeks) Nairobi, Kenya • Nov 14 – 25, 2016 (2 weeks) Kigali, Rwanda Who should attend This course is beneficial to every employee irrespective of the level or position Course Fee: US$ 2850 to cover tuition fee and training materials only.
  • 14. 14 ACADRI Course Catalogue www.acadri.org PRACTICAL PROJECT MANAGEMENT SKILLS FOR ADMINISTRATIVE AND PERSONAL ASSISTANTS Today, Administrative Professionals often report to multiple managers and have to juggle daily responsibilities with special projects. All this demands a large investment of time and requires one to stretch their skills to coordinate the work of others, identify project requirements, determine the optimum mix of scarce resources and set project goals. Course benefits • Learn the skills to plan, organize, and control projects of any size • Gain an understanding of how one can apply project management techniques to one’s workplace projects • Learn what is required to inspire, motivate and lead a successful project team • Master the role of a project manager and track projects using the latest project software • Organize and track all project resources to maximize productivity • Anticipate problems and solve them as they arise. Dates and Venues • Jan 18 – 29, 2016 (2 Weeks) Kampala, Uganda • July18 – 29, 2016 (2 Weeks) Addis Ababa, Ethiopia   • Oct 17 – 28, 2016 (2 Weeks) Nairobi, Kenya Who should attend Executive Secretaries, Administrative Assistants and Support Personnel, Personal Assistants, Office Managers, Sales Assistants, and any Administrative Professional who is responsible for projects. Course fee: US$ 2850 to cover tuition and training materials only. THE ART OF CUSTOMER CARE IN CORPORATE OFFICE There is an art to providing exceptional customer service. It goes beyond knowing your products and services and delivering expected results. It involves balancing organizational and departmental goals with customer needs. This course introduces the basic approach to bonding a customer focused organisation. By the end of the training participants will be able to; • Gainathoroughknowledgeandunderstanding of the key aspects of customer service • Exercise professionalism, business acumen, confidence, and a positive attitude in customer service delivery • Develop long lasting client relationship and future business by managing customer expectations in a realistic way • Exceed customers’ needs by managing, monitoring and influencing their expectations • Improve negotiation skills and know how to handle difficult or awkward customer interactions and produce positive results. Dates and Venues • Feb 08 – 19, 2016 (2weeks) Kampala, Uganda • May 09 – 20, 2016 (2 weeks) Nairobi, Kenya • Nov 14 – 25, 2016 (2 weeks) Kigali, Rwanda Who should attend Customer Service staff, Call Centre Staff, Client Relationship Managers, Receptionists, Front Office Staff, Executive Secretaries and other Admin Professionals who interact with clients. Course fee: US$ 2850 to cover tuition and training materials only.
  • 15. 15info@acadri.org ACADRI Course Catalogue INTERPERSONAL RELATIONSHIP MANAGEMENT, BUSINESS COMMUNICATION SKILLS AND ETIQUETTE FOR PERSONAL ASSISTANTS Course Overview Interpersonal relations at work serve a critical role in the development and maintenance of trust and positive feelings within and between teams. The quality of such interpersonal relationships will significantly contribute to the success of any collective endeavor. This course is designed to help employees understand the interpersonal relations, business communication and the chain of command in modern institutions especially in the public sector. Course benefits By the end of this training participants’ will be able to; • Understand workplace expectations in relation to professional and business etiquette • Explain the importance of brand and behavior alignment to image and operations of a public office/institution • Understand the importance of effective communication, information sharing and confidentiality • Learn how grooming and wardrobe can have on people and their ability in the workplace is perceived by others. Dates and Venues • Feb 08 – 19, 2016 (2weeks) Kampala, Uganda • April 11 – 29, 2016 (2 weeks) Nairobi, Kenya • Nov 14 – 25, 2016 (2 weeks) Kigali, Rwanda Who should attend Customer Service staff, Call Centre Staff, Client Relationship Managers, Receptionists, Front Office Staff, Executive Secretaries and other Admin Professionals who interact with clients. Course fee: US$ 2850 to cover tuition and training materials only. Almost all organizations irrespective of size and nature either have a public relations department or a customer service desk. These are a vital part of maintaining the organization’s image and for communicating its message to its customers, investors and the general public and also responding to client need, queries and giving effective and constructive feedback.. Our programs on Customer Service and Public Relations are designed to help trainees appreciate the concept of customer service and the role of PR and strategic communication in a modern organization. Participants from the parliament of Kenya in a customer care training
  • 16. 16 ACADRI Course Catalogue www.acadri.org PUBLIC EXPENDITURE ANALYSIS AND MANAGEMENT Course overview This course provides a framework for understanding the links between policies, budgets and development outcomes. The course introduces participants to a full range of issues associated with public expenditure: economic policy, expenditure analysis and tracking, Expenditure forecasting, efficiency and equity. Participants will be introduced to concepts in each of these areas and provided with practical tools for use in public expenditure reviews. Course objectives • Introduce participants to a full range of issues associated with public expenditure. • Help participants examine and be able to deal with various obstacles to effective public expenditure management. • Provide a full range of tools that are used to analyze public expenditure. • Expose participants to issues that are pertinent to their countries and help them to use available approaches to solve them. • Explore efficiency and equity aspects as well as cost effectiveness of public delivery. Dates and Venues • Jan18 – 29, 2016 (2 weeks) Nairobi, Kenya • May 02 – 13, 2016 (2 weeks) Dubai, U.A.E • Nov 21– Dec 02,2016 (2 weeks) Kampala, Uganda Target group Economists, Budget Officers, Policy Analysts, Finance Officers, Heads of Departments, Monitoring and Evaluation Specialists and all those responsible for ensuring that government programs and policies achieve aggregate fiscal discipline, allocative efficiency and are operationally efficient. Course fee: US$ 2850, this covers tuition fee, training materials only FINANCIAL MANAGEMENT, ACCOUNTING AND AUDIT ACADRI’s diversified portfolio of programs in financial management, accounting and Audit address key issues of financial management in both public and private sectors. Practical and hands-on programs are delivered using state of the art training technology. We offer training across crucial themes of accounting, finance, modeling, budgeting, financial reporting and treasury management. We guarantee that you will find a program that will contribute to your professional growth Participants sponsored by UNDP in a group discussion.
  • 17. 17info@acadri.org ACADRI Course Catalogue AUDIT OF STATE ENTERPRISES AND STATUTORY ORGANIZATIONS To protect public interest, ensure accountability and win stakeholder confidence. Auditing of public enterprises need to go beyond financial and statutory compliance to cover areas related to efficiency, economy, and effectiveness in a state owned corporation. This course will equip auditors with insights on how to critically examine the processes and structures implemented by the board to inform, direct, manage and monitor the organization towards the achievement of its objectives. At the end of this training participants should be able to; • Study and evaluate accounting systems and internal controls procedures • Extend the audit beyond financial and regulatory compliance to cover issues of efficiency, effectiveness and economy in the organization • Critically examine management’s decisions in sales, purchases and contacts • Carry out such other tests, enquiries and other verification procedures of accounting transactions and account balances as considered appropriate • Compare the financial statements with the underlying accounting records and other data sources. Dates and Venues • May 16 – 27, 2016 (2 weeks) Kampala, Uganda • Oct 03 - 14, 2016 (2 weeks) Port Elizabeth, South Africa • Nov 14 - 25, 2016 (2 weeks) Dubai, U.A.E Who should attend Accountants, Finance Managers and Auditors. Course fee: US$ 2850, this covers tuition fee, training materials only EFFECTIVE METHODS AND TECHNIQUES OF MANAGING PUBLIC/COMPANY FUNDS With the increasing demand for accountability and transparency in the financial process, many organizations today are facing the challenge of effectively managing public/company funds. There is also increasing risk of false financial transactions, embezzlement, fraud and other forms of financial risk. Overall Objective This course will enable participants to design and implement a robust financial management system that will safeguard business transactions, enhance the integrity of organizations and protect them from operational risk. Specific Objectives • To understand the effective methods and techniques for major financial processes • To design and run the resource planning system and set budgets • To determine which processes provide a level of risk or materiality in reaching financial goals • To prioritize development expenditure according to risk, materiality and performance goals • To ensure that financial data is recorded, consolidated, and reported accurately, timely, and in line with financial policies of the organization. Dates and Venues • Feb 08 – 19, 2016 (2 weeks) K’la, Uganda • May 02 –13, 2016 (2 weeks) Dubai, U.A.E • Sept 19 – 30, 2016 (2 weeks) Nairobi, Kenya Who should attend Accountants at all levels, Finance Managers, Internal Auditors, Chief Finance Officers and Directors of Finance, Financial Analysts and Planners. Course fee: US$ 2850, this covers tuition fee, training materials only.
  • 18. 18 ACADRI Course Catalogue www.acadri.org BEST PRACTICES IN FINANCIAL PROCESSES AND CONTROL Course overview Many organizations today are facing a challenge of fictitious financial transactions, embezzlement, fraud and various forms of financial risk. Most of these challenges are due to weak and ineffective financial/internal controls. Overall objective Best practices in Financial Process and Control will enable participants to design and implement internal financial controls that will safeguard business transactions, detect and prevent fictitious financial transactions and ensure that financial processes comply with the policies and procedures of the organization. Dates and Venues • Feb 08 – 19, 2016 (2 weeks) Kampala, Uganda • May 02 – 13, 2016 (2 weeks) Dubai, UAE • Sept 19 – 30, 2016 (2 weeks) Nairobi, Kenya The attendees Accountants at all levels, Finance Managers, Internal Auditors, Chief Finance Officers and Directors of Finance, Financial Analysts and Planners and all those who would like to understand financial processes including Fraud Detection and Management. Course fee: US$ 2850, this covers tuition fee and training materials only ACCOUNTABILITY IMPROVEMENT AND STRENGTHENING THE INTERNAL AUDIT FUNCTION Course overview Improving accountability and strengthening the audit function are essential for continued financial stability, transparency and improved service delivery in an organization and the entire country. A well developed and efficiently managed internal audit system will provide the necessary checks and controls and spotlight any significant deviations that need attention. Course objectives • To enable participants to design an internal audit system based on practical methodologies and procedures. • To understand the need for accountability in both public and private sector • To equip participants with the necessary skills to plan and carryout internal audit examination. • To help participants to review the internal audit system and strengthen the various processes. • To enable participants appreciate and develop the audit committee charter for Board of Directors • Be able to carry out audit risk analysis and other risk related assessment Dates and Venues • Mar 07 – 18, 2016 (2 weeks) Kampala, Uganda • June 06 – 17, 2016 (2 weeks) Nairobi, Kenya • Sept 19 – 30, 2016 (2weeks) Dar-es-salaam, Tanzania The Participants Finance Managers, Financial Analysts, Auditors, Accountants and Non-financial Managers. Course fee: US$ 2850, this covers tuition and training materials only
  • 19. 19info@acadri.org ACADRI Course Catalogue MANAGEMENT ACCOUNTING FOR THE PUBLIC SECTOR Course overview Management accounting is an effective tool for in providing information that is useful in decision making at all levels of the organization. Management Accounting for the public sector seeks to create value for ministries, parastatals and other public sector institutions by managing activities, financial and human resources to achieve their goals. Course objectives This course is aimed at enabling participants to: • Recognize and appreciate the importance of management accounting in organizations especially in the public sector • Learn the tools and techniques specific to management accounting • Identify characteristics and behavior of different types of costs and analyse decisions that influence these costs • Understand the application context of the various cost accounting systems • Appreciate the importance of activity based costing in the evaluation of performance of public sector organizations • Understand and clearly explain decentralization and identify responsibility centres and various types of transfer prices. Dates and Venues • Feb 01 – 12, 2016 (2 weeks) Nairobi, Kenya • Jul 18 – 29, 2016 (2 weeks) Kampala, Uganda • Nov 07 – 18, 2016 (2 weeks) Pretoria, South Africa. Who should attend Accountants, Finance Managers, Under secretaries of Finance and other Managers in Public Institutions. Course fee: US$ 2850, this covers tuition and training materials only. NEWAPPROACHESFORMANAGINGLIQUIDITY AND CASH FLOW IN THE PUBLIC SECTOR. Emerging liquidity issues in a changing international environment requires a review of market developments in liquidity and cash management. Effective governance and organizational structures especially in the Public sector are critical for public Institutions now that liquidity issues come in various ways. This course will present new approaches and analytical framework for monitoring, measuring and controlling liquidity risks in the public sector. By the end of this training Participants should be able to; • Know when to borrow to minimize boring costs and maximize returns on idle cash • Effectively manage cash and reduce on the institutions operational credit and manage risk • Know how to deal with mismatches between the timing of payments and availability of cash • Apply modern system to monitor and forecast cash flow and financial requirements • Effectively analyze financial data from accounting system and for managerial attention. Dates and Venues • May 09 – 20, 2016 (2weeks) Nairobi, Kenya • Oct 17 – 28, 2016 (2 weeks) Dubai, U.A.E • Dec 05 – 16, 2016 (2 weeks) Kampala, Uganda Who should attend Economists and Planners, M & E Staff, Finance Officers, Auditors, Accountants and Economic Analysts. Course fee: US$ 2850 to cover tuition and training materials only.
  • 20. 20 ACADRI Course Catalogue www.acadri.org FORENSIC ACCOUNTING, FRAUD DETECTION AND AUDIT The cancer of financial fraud and embezzlement has undoubtedly continued to grow affecting many organizations both in the public and private sector. The growing complexity of fraud and other forms of financial misconduct require Accountants, Auditors; Financial Managers and Analysts to possess forensic accounting skills in order to ascertain the reliability and validity of the organizations’ financial information and transactions. Course Objectives: • To increase understanding of concepts of financial statement audit and forensic audit • To increase participants’ knowledge and skills on how to detect fraud • To improve participants competencies and skills on the different systems and processes for fraud prevention • To enhance knowledge on techniques used in forensic accounting and audit • To develop effective performance monitoring and control systems. Dates and Venues • March 07– 18, 2016 (2 weeks) Kampala, Uganda • June 06 –17, 2016 (2 weeks) Nairobi, Kenya • Sept 19 – 30, 2016 (2 weeks) Zanzibar, Tanzania Who should attend Finance Managers, Internal Auditors and Accountants, Financial Controllers, CEOs, CFOs and Executive Directors, Managers of Savings, Credit and Cooperative Societies, Project Managers and Project Accountants. Course fee: US$ 2850, this covers tuition fee and training materials only. INTERNATIONAL FINANCIAL REPORTING(IFR) The growing global adoption of International Financial Reporting Standards (IFRS) as a basis for the preparation of financial statements of large and medium sized entities creates a need for finance management professionals to understand IFRS. A detailed grasp of IFRS is now essential for many preparers, auditors and users of financial statements. It is also vital background knowledge for all other accountants and financial managers. Course benefits By the end of the training, participants should be able to: • Understand and explain the international regulatory framework for financial reporting • Prepare financial statements in accordance with specified IAS, IFRS and (IFRIC) pronouncements • Prepare group financial statements including subsidiaries, associates and joint ventures • Clearly understand how international financial reporting rules differ from local generally accepted accounting principles (GAAP) as well as how they are similar • Anticipate and prepare for change in people, processes and technology related to financial reporting. Dates and Venues • March 07 – 18 , 2016 (2weeks) Kampala, Uganda • June 06 – 17, 2016 (2 weeks) Nairobi, Kenya • Sept 19 – 30, 2016 (2weeks) Dar-es-Salaam,Tanzania The Participants Financial Analysts, Accountants, Portfolio Managers, Securities Analysts, Credit/Investment Analysts, Pension Fund Managers, Auditors and other financial management professionals interested in IFR. Course Fee: 2850 US$ to cover tuition fee and training materials only.
  • 21. 21info@acadri.org ACADRI Course Catalogue COMPUTERIZED FINANCIAL ANALYSIS AND REPORTING Course overview Government and Non-governmental organizations are increasingly turning to computerized financial management systems to help them respond to the demand for better information. Reliable and readily available financial data is a key determinant of many public finance reforms, including measures to: direct resources to achieve particular policy goals for example poverty reduction, enlarge the coverage of the budget, introduce a medium-term fiscal perspective in the budget; produce information on tax expenditure, fiscal risk, and contingent liabilities, implement a program-based budget framework, and improve the quality of cash and debt management. Course Objectives • To introduce participants to basics of computerized financial management • To explain the need to computerize financial processes • To understand the structure and content of financial reports and draw conclusion from the analysis of financial reports and information • To improve accuracy and timeliness in financial reporting • To help participants work easier and faster. Dates and Venues • Feb 01 – 12, 2016 (2weeks) Kampala, Uganda • May 02 – 13, 2016 (2weeks) Dar-es-salaam, Tanzania • Nov 14 – 25, 2016 (2 weeks) Dubai, U.A.E Who should attend Financial Analysts, Finance Managers, Accountants, Finance Officers, Commercial and Investment Bankers, Budget Officers, and all those who would like to improve on their knowledge of computerized financial management. Course fee: 2850 US$ to cover tuition fee and training materials only Personalized Training Programs (PTPs) represent concentrated, practical, one-to-one coaching and mentoring sessions, with individuals receiving the full- time attention of specialized and experienced consultants. ACADRI offers many such programs, which are specifically designed for individual participants.
  • 22. 22 ACADRI Course Catalogue www.acadri.org INTERNATIONAL PUBLIC SECTOR ACCOUNTING STANDARDS(IPSAS) Course overview Government agencies around the world are facing increasing pressure to be more accountable and produce accurate, meaningful and transparent financial statements. Substantial shortcomings in financial reporting practices also emphasize the need for comprehensive, reliable, and timely financial reporting. Government entities ought to provide legislators, citizens’ and other stakeholders with information required to make effective financial decisions and to hold governments and their agencies accountable. This training on International Public Sector Accounting Standards (IPSAS) enables public sector entities to show clear accrual accounting and budgeting techniques and demonstrate results-based monitoring and reporting. Course benefits By the end of this training Participants should be able to; • Appreciate the benefits of IPSAS adoption for the organization and for stakeholders • Apply IPSAS to the organization’s accounting practices and process to ensure a complete and accurate view of an entity’s operations and performance • Promote increased transparency and meet the international requirements of banks and donors and multi-lateral agencies • Achieve greater transparency within the organization regarding your use of primary resources and resulting liabilities • Develop strong performance based management systems in the organization. Dates and Venues • Feb 08 – 19, 2016 (2 weeks) Kampala, Uganda • May 09 – 20, 2016 (2 weeks) Nairobi, Kenya • Oct 31– Nov 11, 2016 (2 weeks) Dubai U.A.E Who should attend Financial Analysts, Finance Managers, Accountants, Finance Officers, Commercial and Investment Bankers, Budget Officers, and all those who would like to improve on their knowledge of computerized financial management. Course Fee: US$ 2850 to cover tuition fee and training materials only. “I really enjoyed the class and felt that the course content was helpful in gaining a working knowledge of FINANCIAL MANAGEMENT, ACCOUNTING AND AUDIT. The workbook provided was an excellent source of learning and easy to follow along.”
  • 23. 23info@acadri.org ACADRI Course Catalogue PUBLIC EXPENDITURE TRACKING AND OUTPUT MAPPING(PETS) The purpose of PETS is to establish the extent of delays and leakages in the budget execution system, and how these problems impact on service delivery. This training will introduce a variety of issues that are commonly addressed in the tracking of public expenditures in a country as well as issues that are specific to the education and health sectors. In addition, the training will provide an overview of the full range of tools that are currently used to track public expenditure. Whenever possible, relevant case studies from other countries will be discussed. Course Objectives • Introduce participants to a full range of issues associated with public expenditure tracking • To help participants examine and be able to deal with various obstacles to effective public expenditure management • To provide a full range of tools that are used to analyse public expenditure • To expose participants to issues that are pertinent to their countries and help them to use available approached to solve them • To explore efficiency and equity aspects, as well as cost effectiveness of public expenditure. Dates and Venues • Jan 18 – 29, 2016 (2weeks) Kampala, Uganda • May 09 – 20, 2016 (2weeks) Nairobi, Kenya • Oct 17 – 28, 2016 (2 weeks) Dubai, U.A.E Who should attend Economists and Planners, M & E Staff, Finance Officers, Auditors, Accountants and Economic Analysts. Course fee: US$ 2850 to cover tuition and training materials only. EFFECTIVE MANAGEMENT OF DONOR FUNDS Soundfinancialmanagementof donorcontributions in projects and programs is an integral part of the value process to ensure the appropriate use of resources to meet the intended objectives. This course provides thorough and practical understanding of how to apply project finance techniques to donor funded projects/programs successfully. Course benefits • To deepen delegates’ understanding of procedures to be applied for the management of the audit process of donor funded projects and programs • Understand and appreciate major multilateral development banks and donor financial management guidelines • Appreciation of the importance of monitoring and evaluation in Donor fund management. • Ensure that Projects/ programs comply with donor terms and conditions including: providing supporting documents; right guidelines for procurement of goods and services; and meeting financial reporting requirements • Effectively work with a diversity of donor funders with widely varying developmental aspirations and compliance requirements Dates and Venues • March 07 – 18, 2016 (2 weeks) Kampala, Uganda • June 06 – 17, 2016 (2 weeks) Nairobi, Kenya • Sept 19 – 30 ,2016 (2 weeks) Addis Ababa, Ethiopia Who should attend Project/Programs financed by Donors; especially Project Accountants, Finance Managers, Internal Auditors & Project Associate Staff. Course fee:2850 US$ to cover tuition fee, training materials
  • 24. 24 ACADRI Course Catalogue www.acadri.org RISK BASED AUDITING FOR THE PUBLIC SECTOR Auditing is a cornerstone of good public sector governance. It provides unbiased, objective assessment of whether public resources are being managed responsibly and effectively to achieve intended results. Public sector auditing should help public sector organizations to achieve accountability and integrity, improve operations and instill confidence among citizens and stakeholders. In many instances Public sector auditing has focused on controls and procedures ignoring the risk. Public sector operations are susceptible to different types of risks that an internal auditor should understand and be able to mitigate. Course benefits At the end of the course, participants will be able to: • Clearly understand the concept of Risk- based approach to financial audit in Public Sector Institutions • Demonstrate an understanding of the various risk assessment procedures to be able to apply the knowledge of risk assessment in public sector auditing • Demonstrate the ability to discern sufficiency and appropriateness of audit evidence and the ability to differentiate between the tests of controls and substantive procedures • Use appropriate financial audit practices in line with risk-based approach, in conducting future audits • Refocus public sector auditing to embrace all forms of risk in Public sector operations • Know how to use several templates as tools to assist the auditor in implementing each stage of risk-based audit. Dates and Venues • Mar 07 – 18, 2016 (2 weeks) Kampala, Uganda • June 06 – 17, 2016 (2 weeks) Nairobi, Kenya • Sept19 – 30, 2016 (2 weeks) Addis Ababa, Ethiopia Who should attend Accountants, Finance Managers, Auditors and all those involved in Public sector financial management and audit. Course fee: US$ 2850, this covers tuition fee and training materials only. ACADRI programs in Communication and Business writing are designed to address the requirements of today’s dynamic workplace. Our courses cover areas like making powerful presentations, Effective report writing, interpersonal communications, Business letters, Memos and Minutes. Participants who attend our programs will get skills necessary to master the art of effective communication. Participants at the Annual International Conference in Port Elizabeth - South Africa, 2013.
  • 25. 25info@acadri.org ACADRI Course Catalogue PUBLIC SECTOR FIXED ASSETS MANAGEMENT Tracking and effective management of fixed assets is an important concern for every organisation regardless of size. Public sector organisations also need to manage their fixed asset portfolio if they are to provide services effectively and efficiently, avoiding waste and misuse. The lack of reliable information on fixed assets hinders determination of the assests’ value, budgeting for asset management activities and evaluating public asset portofolio performance. As a result, assets are managed on an ad-hoc, often reactive basis. This course provides comprehensive skills on fixed assets management, analyzing each stage of an asset’s cycle with different fixed assets control and accounting responsibilities. Course Benefits • Understanding issues in assets maintenance and maintain assets in line with set guidelines and procedures • Conduct depreciation analysis and report all fixed assets values in line with IFRS guidelines • Be able to track and conduct a comprehensive yet cost effective physical audits of fixed assets • Track high value movable equipment such as laptops, cars and motorcycles • Carry out an effective fixed assets reconciliation with an unparallel audit track • Apply software applications to public sector assets management and control Dates and Venues • Feb 08 – 19, 2016 (2 weeks) Kampala, Uganda • May 09 – 20, 2016 (2 weeks) Nairobi, Kenya • Oct 17 – 28, 2016 (2 weeks) Dubai, U.A.E Who should attend Accountants, Finance Managers, Auditors and all those involved in Public sector financial management and audit. Course fee: US$ 2850, this covers tuition fee and training materials only.
  • 26. 26 ACADRI Course Catalogue www.acadri.org PUBLIC PRIVATE PARTNERSHIP STRATEGIES AND PROJECT STRUCTURING TECHNIQUES Public Private Partnerships (PPPs) have been established as a proven procurement method for financing and delivering public infrastructure projects and other public services to improve service delivery, expand access, reduce costs, increase accountability and attract investment. However, there is generally inadequate level of knowledge of PPPs by various stakeholders including Government, the Private Sector and Donors. This course is designed to provide a broad framework of concepts, tools and techniques that underlie effective PPP strategy design, implementation, enforcement, monitoring and evaluation. Course Objectives • To introduce basic PPP concepts, policies and strategies • To provide participants with various approaches, methods, and techniques in the development of PPP Projects • To clearly examine the institutional requirements for establishing PPP arrangement and Structuring Projects • To help participants to design and negotiate PPP/PFI contracts • To determine “value for money” and design a “cost comparator” model to evaluate PPP options • To enable participants develop their own Contract Compliance Action Plan for implementation in their work setting. Dates and Venues • April 18 – 29, 2016 (2weeks) Kampala, Uganda • Sept19 – 30, 2016 (2 weeks) Addis Ababa, Ethiopia • Nov 07 – 18, 2016 (2 weeks) Dubai, U.A.E Who should attend Procurement Managers and Officers, Project Managers and Officers, Project Engineers and all those in public procurement. Course fee: US$ 2850, this covers tuition fee and training materials only PROCUREMENT, SUPPLIES AND TRANSPORT MANAGEMENT ACADRI’s procurement and Contracts Management programs are designed to help you understand the entire procurement process, the legal underpinnings, negotiation techniques and the Legal and institutional framework governing public sector procurement.
  • 27. 27info@acadri.org ACADRI Course Catalogue PUBLIC PROCUREMENT, CONTRACT MANAGEMENT AND ASSETS DISPOSAL Public procurement has undoubtedly become an important issue in economic and business circles globally. This is evidenced by the growing interest of donors, civil society organisations, the private sector and the general public on matters of public procurement. To ensure transparency and accountability in the public procurement process, there is need for strengthening public procuring entities. Course benefits By the end of this training, participants should be able to: • Develop the necessary capacity to plan and manage the procurement process • Gain an understanding of supplier development,relation and chain management • Assess and manage risk associated with the procurement process • Conduct market research, document suppliers and other activities that facilitate the procurement process. • Demonstrate effective financial analysis and cost control • Plan and effectively manage contracts • Negotiate effectively and resolve procurement conflicts professionally. Dates and Venues • April 18 – 29, 2016 (2 weeks) Kampala, Uganda • Sept 19 – 30, 2016 (2 weeks) Kigali, Rwanda • Nov 07 – 18,2016 (2 weeks) Pretoria, South Africa Target Participants Accounting Officers in Government ministries and parastatals, financial controllers, procurement managers, procurement officers, administrators, project officers, logistics staff. Course fee: US$ 2850, this covers tuition fee and training materials only. PUBLIC PROCUREMENT AUDIT Public Procurement and disposal systems and Multi-Lateral Donor Organizations’ procurement guidelines require that annual independent procurement audits/reviews be conducted. This course provides participants with the knowledge and skills to be able to carry out an effective public procurement audit. Course Benefits • To ensure that government entities understand the importance of their fiduciary responsibilities regarding procurement activities • Reduce negligence in procurement management, decision-making and oversight • To ensure that an environment conducive to corrupt and fraudulent practices is not allowed to develop and that any such practices are brought to light and eliminated in time • Participants will gain ability to monitor both procurement and audit functions. Dates and Venues • March 07 – 18, 2016 (2 weeks) Kampala, Uganda • June 06 – 17, 2016 (2 weeks) Kigali, Rwanda • Sept 19 – 30, 2016 (2 weeks) Kigali, Rwanda Who should attend Staff of Procurement Oversight Bodies, National Audit Office staff, Auditors, Staff of Ombudsman Offices, Anti-Corruption agencies staff, Heads of Procuring Entities and Civil Society Organizations. Course fee: US$ 2850 to cover tuition fee and training materials only.
  • 28. 28 ACADRI Course Catalogue www.acadri.org STORES MANAGEMENT AND INVENTORY CONTROL Stores management is a critical function that determines success or failure of any institution, as ineffective stock control can result into delays, disruption in supply, wastage and poor service delivery This Program provides essentials for efficient and effective stores management. It equips store managers and other professionals with knowledge, skills and techniques to manage more than just the store and inventory; but also manage stores personnel, plan, organize and co-ordinate work, train, supervise and motivate stores personnel. Course benefits • Plan and manage inventory with complex demand pattern • Budget and cost resources and other consumables for inventory and warehouse management • Set up key controls and ensure security matters • Understand inventory and ware house management systems • Demonstrate skills to train and develop inventory management staff. Who should attend This course is specifically designed for procurement Officers, Store Managers and all those involved in inventory control Dates and Venues • March 14 – 25, 2016 (2 weeks) Kampala – Uganda • Sept 19 – 30, 2016 (2 weeks) Dar-es-Salaam, Tanzania • Nov 07 –18,2016 (2 weeks) Pretoria, South Africa Course fee: US$ 2850, this covers tuition and training materials only. PROCUREMENT AND SUPPLIES MANAGEMENT FOR DONOR FUNDED PROJECTS/ PROGRAMMES Unlike funds provided by the home government under a specific vote and can be spent in line with the set guidelines and procedures. Funds advanced by the donor community have to be accounted for in a specific framework and guidelines provided by the donor governments or organizations. Procurement officers often find it difficult to harmonize donor procurement requirements with those of the home government thus resulting into delays and sluggish procurement processes. Course benefits By the end of this 2 weeks training participants will be able to • Know the procurement principles and procedures for donor projects • Effectively meet donor funds audit requirements to ensure compliance with standards and methods within existing legal and administrative framework • Learn how to harmonize donor procurement regulations with those of the recipient country • Effectively manage multiple donor procurement requirements • Meet donors’ reporting requirements effectively and in a timely manner. Dates and Venues • Jan 18 – 29, 2016 (2 weeks) Kampala, Uganda • May 02 – 13, 2016 (2 weeks) Nairobi, Kenya • Oct 17 – 28, 2016 (2 weeks) Dubai, U.A.E Who should attend Project Accountants, Finance Managers, Members of the Contracts Committees, Procurement Managers & Officers, Project Officers and Administrators. Course fee: US$ 2850, this covers tuition fee and training materials only
  • 29. 29info@acadri.org ACADRI Course Catalogue SKILLS ENHANCEMENT PROGRAMME FOR CORPORATE DRIVERS Most drivers have been trained to drive and ensure safety on the road. Less emphasis has been put on management skills development. Drivers are now faced with challenges of effectively managing their work schedule, being confident and portraying a professional image, ability to plan and manage logistics and also possessing the required business etiquette. Course objectives • To help drivers understand the concept of corporate driving and its impact on the organization’s image and reputation • To improve customer care (both Internal and external) and people relation skills among drivers • To introduce participants to business etiquette and professionalism required of a corporate driver • To make drivers understand and appreciate the management functions, and also highlight the driver’s role in the smooth operation of the organization • To share challenges and best practices of the driving profession • To understand and appreciate the various driving standards. Dates and Venues • Mar07 – 18, 2016 (2 weeks) Kampala, Uganda • May16 – 27, 2016 (2 weeks) Nairobi, Kenya • Nov 28 – Dec 09, 2016 (2 weeks) Kigali, Rwanda Who should attend Transport Officers, Logistics Managers, Drivers of Corporate Organizations, Drivers for NGOs, Drivers working in Public sector Ministries and other government agencies. Course fee: US$ 2650 to cover tuition fee and training materials only. DEFENSIVEDRIVINGANDFLEETMANAGEMENT The defensive driving and fleet management course equips drivers with clear understanding of driving attitude, road risks and interaction with other road users. This is an ideal course for drivers and fleet managers in both the public and private sectors. Course benefits • Undertake an overall risk assessment of work related driving in your organization and formulate a suitable safe driving policy and any necessary procedures. • Ability to exercise better control over costs, such as fuel, wear and tear, insurance premiums, legal fees and claims from employees and third parties • Ability to make informed decisions on matters such as driver training and vehicle purchase, and helps you identify where health and safety improvements can be made • Understanding and setting safe driving standards for the drivers • Ability to evaluate the safety performance of individual drivers and the fleet as a whole • Understanding and monitoring the effectiveness of organization’s fleet. Dates and Venues • May 16 – 27, 2016 (2 weeks) Mombasa, Kenya • Aug 01 – 12, 2016 (2 weeks) Kampala, Uganda • Nov 28 – Dec 09, 2016 (2 weeks) Kigali, Rwanda Who should attend Transport Officers, Logistics Managers, Drivers of Corporate Organizations, Drivers for NGO, Drivers working in Public sector Ministries and other government agencies. Course fee: US$ 2650 to cover tuition fee and training materials only.
  • 30. 30 ACADRI Course Catalogue www.acadri.org PUBLIC SECTOR RECORDS MANAGEMENT AND INFORMATION SYSTEMS A key element of sound public administration and accountability is adequate recording, documentation and archiving of the business and operations of government. Government institutions need to develop records management frameworks and systems to ensure that records are properly managed. Good record keeping underpins agency business activities and processes. It supports agency accountability; permits effective flow of information within and between agencies and assists agency efficiency by ensuring information is readily identifiable and available. Course benefits By the end of the training participants will be able to • Understand the key principles governing records care and discuss their importance in an integrated records management system • Recognize and reorganize Records as a Strategic resource of a public institution and ensure that records comply with laws, rules, and procedures • Design an effective records management system that supports the management of business activities and risks and to satisfy records management requirements • Understand the importance of record keeping for accountability, not only in government but also in any organization • Ensure that Records kept provide a reliable, legally verifiable source of evidence of decisions and actions. Dates and Venues • Feb15 – 26, 2016 (2 weeks) Kampala, Uganda • May 09 – 20, 2016 (2 weeks) Maseru, Lesotho • Sept 12 – 23, 2016 (2 weeks) Dar-es-salaam, Tanzania The delegates Secretaries, Administrative Assistants and Office Clerks, Registry Staff, Documentation Officers, Records Management Staff and all those involved in management, archiving and retrieval of records. Course fee: US$ 2850 per participant to cover tuition fee and training materials only. RECORDS MANAGEMENT AND INFORMATION SYSTEMS Improving information management practices is a key focus for many organizations, across both the public and private sectors. This is being driven by a range of factors, including a need to improve the efficiency of business processes, the demands of compliance regulations and the desire to deliver new services. Our courses in records management provide institutional Records Managers and other information professionals with skills, detailed and practical advice to manage records and instill the required controls to ensure records security.
  • 31. 31info@acadri.org ACADRI Course Catalogue ELECTRONIC RECORDS MANAGEMENT AND INFORMATION SECURITY Improving information management practices is a key focus for many organizations, across both the public and private sectors. This is being driven by a range of factors, including a need to improve the efficiency of business processes, the demands for compliance with regulations and the desire to deliver new services. In many cases, ‘information management’ has meant deploying new technology solutions, such as content or document management systems and data warehousing. Course benefits • Clear understanding of records management procedures • Understanding records management tools and techniques • Knowing the legal aspects of records management • Being able to create and retrieve electronic records • Designing electronic records management system that ensures record security • Understanding and being able to apply security controls. Participants will also visit various modern records centres and archives purposes of benchmarking best practices in records management. Dates and Venues • Feb 01 – 12, 2016 (2 weeks) Nairobi, Kenya • May 02 – 13, 2016 (2 weeks) Kampala, Uganda • Oct 31 – Nov 11, 2016 (2 weeks) Durban, South Africa The delegates Secretaries, Administrative Assistants and Office Clerks, Registry Staff, Documentation Officers, Records Management Staff and all those involved in management and retrieval of records . Course fee: US$ 2850per participant to cover tuition fee and training materials only. ADVANCED ELECTRONIC RECORDS MANAGEMENT AND DOCUMENTATION The overall aim of this course is to provide institutional Records Managers and other Information professionals with skills and practical advice on how to manage records and other institutional documents. This course will assist public and private sector organizations to define their requirements for Electronic Document and Records Management, choose the appropriate (EDRM) solution that is appropriate to the institution’s requirements. Course objectives • To introduce participants to electronic records management (ERM) principles and tools • To design and implement an electronic records management system in line with the organization’s operations • To stimulate thinking about current filing practices • To design an electronic records management system in line with the organizational requirements • To help participants appreciate issues of security and confidentiality in records management • To share with participants tools and techniques of classification. Dates and Venues • April 04 – 22 , 2016 (3 weeks) Kampala, Uganda • Aug 15 – Sept 02, 2016 (3 weeks) Addis Ababa, Ethiopia • Oct 31 – Nov 18, 2016 (3 weeks) Durban, South Africa The delegates Documentation Officers, Management Information System Managers, Records Management Officers, Executive Secretaries and Administrative Assistants Course fee: 3200 US$ to cover tuition fee and training materials only.
  • 32. 32 ACADRI Course Catalogue www.acadri.org LIBRARY AND RECORDS CENTRE MANAGEMENT The management and administration of academic, Public and other special libraries as well as records and information management requires special techniques and skills. This course has been designed to explore various staff responsibilities, organization and planning techniques, and budgeting methods. The course further explores Library and Records management standards and legislation and current trends. By the end of this training Participants will be able to; • Outline the key steps involved in planning and developing a functional records centre • Develop a records management strategy and a formal records management plan • Configure one or more Records Center sites to implement an organizations’ records management plan • Create a file plan describing the types of documents or items that an organization acknowledges as official business records • Design and create record libraries to classify and store important records. Dates and Venues • Feb 01 – 12, 2016 (2 weeks) Nairobi, Kenya • May 02 – 13, 2016 (2 weeks) Dar-es-salaam, Tanzania • Oct 31 – Nov 11, 2016 (2 weeks) Kampala, Uganda Who should attend This course is designed to benefit Heads of Registries and Documentation Units, Registry Staff, Secretaries and Administrative Assistants, Records and Documentation Staff, Office Clerks and Administrative Staff. Course fee: US$ 2850, per participant to cover tuition fee and training materials only FUNDAMENTALS OF INFORMATION AND RECORDS MANAGEMENT Organisations around the world are facing increasing pressure to manage their records according to statutory and business requirements. The deployment of electronic document and records management systems continue to increase, and the need to transfer and share records over the Internet without compromising their security and integrity is paramount. At the end of this training participants will be able to; • Understand the relationships and interdependencies between paper and electronic records that must be considered when developing and managing records management systems • Effectively carry out inventory for paper based and electronic records and use it to evaluate information holdings • Appreciate the value of a functional classification system for superior records management • Develop policies and procedures for managing E-records and know ways to manage program information to document actions and mitigate risk • Develop a retention schedule for paper and electronic records and the legal implications of the same. Dates and Venues • Mar 14 – 25, 2016 (2 weeks) Nairobi, Kenya • Sept 19 – 30, 2016 (2 weeks) Dar-es-salaam, Tanzania • Nov 07 – 18, 2016 (2 weeks) Kampala, Uganda Who should attend Records Officers, Registry Staff, Secretaries, Administrative Assistants, Legal and Office Clerks Course fee: US$ 2850, per participant to cover tuition fee and training materials only
  • 33. 33info@acadri.org ACADRI Course Catalogue MANAGEMENT AND LEADERSHIP SKILLS DEVELOPMENT FOR PROFESSIONALS This course focuses on management and leadership development for professionals who are now finding themselves faced with a challenge of managing and leading others. The program explores leadership principles common to corporate, public and private sector organizations. Course benefits By the end of this training, participants will be able to: • Understand clearly the concept of leadership and its importance to the organization’s success • Know leadership core competencies as a manager and discover the untapped leadership potential in you • Know problem solving, decision making and negotiation skills and how they can be applied to solve work related challenges • Apply system thinking, planning and program management • Master the art of public speaking and presentation. Dates and Venues • April 11 – 22, 2016 (2 weeks) Kampala, Uganda • Aug 08 – 19, 2016 (2 weeks) Durban, South Africa • Dec 05 – 16, 2016 (2 weeks) Dubai, U.A.E Course fee: US$ 2850 to cover tuition fee and training materials only. HUMAN RESOURCE MANAGEMENT AND ORGANIZATIONAL DEVELOPMENT The broad range of ACADRI programs in Human Resource Management and Organizational Development, offer current, comprehensive, and practical grounding in the major areas required of an HR professional. All courses are conveniently scheduled and offer direct skills practice along with expert guidance from instructors who are practitioners or consultants in the field.
  • 34. 34 ACADRI Course Catalogue www.acadri.org EFFECTIVE SUPERVISORY AND PEOPLE MANAGEMENT SKILLS In the current competitive business environment, supervisors are under pressure to maintain the momentum and make a difference in their work. Supervisors need to have human relations skills as well as problem solving, planning, and conflict management in order to achieve organizational goals. This course focuses on setting clear outputs for subordinates and monitoring these in line with improving performance and productivity. It explores the skills and behaviour needed for managing oneself and building high performing teams.  The course explores the key challenges faced by every manager and shows practically how to work through. At the end of the workshop participants will be able to: • Improve team performance and cooperation that foster sustainable organizational growth • Appreciate and apply facilitation skills to overcome communication barriers and improve participation • Use situational leadership styles and motivational techniques to enhance employee performance • Apply effective delegation, feedback and listening skills appropriately with diverse staff • Possess the confidence to analyze problems and achieve results through planning, prioritizing and monitoring • Understand and apply key conflict resolution and counseling skills. Dates and Venues • Feb 22 – Mar 04, 2016 (2 weeks) Kampala, Uganda • Aug 08 – 19, 2016 (2 weeks) Durban, South Africa • Dec 05 – 16, 2016 (2 weeks) Kigali, Rwanda Course fee: US$ 2850 to cover tuition fee and training materials only. MANAGING CHANGE AND ORGANISATIONAL DEVELOPMENT This course examines how the field of organizational development facilitates effective change management within a business context. It explores the essential skills of the OD practitioner, change management theories and processes, highlights the types of interventions and programs that should be considered and the importance of line and staff functions to ensure a successful change effort. Course benefits Upon successful completion of this course, participants will be able to: • Appreciate the field of organizational development and how it contributes to effective management of change • Clearly understand the concept of organizational development as it relates to the need for change and renewal • Identify and suggest solutions to the major challenges facing organizations today • Understand the role of an OD consultant as a change leader and the core competencies of an OD professional • Know the advantages and disadvantages of using an internal vs. external consultant. The Participants Principal and Senior Human Resource Officers, Human Resource Directors, Heads of Department, Human Resource Managers and Training Managers Dates and Venues • Mar 14 – 25, 2016 (2 weeks) Kampala, Uganda • Jul 25 – Aug 05, 2016 (2 weeks) Dubai, U.A.E • Nov 21 – Dec 02, 2016 (2 weeks) Nairobi, Kenya Course fee: US$ 2850 per participant to cover tuition fee and training materials only.
  • 35. 35info@acadri.org ACADRI Course Catalogue THE ART OF TEAMWORK: Workplace Conflict Resolution and Negotiation Skills This course builds the ability of both managers and employees to be able to recognize conflict, understand the nature of conflict, and bring swift and just resolution to conflict and become effective negotiators. By the end of this training participants’ will be able to; • Recognize how our own attitudes and actions impact on others and how these can result into a conflict • Clearly articulate the causes of conflict, openly acknowledging there will be differing perceptions of the problem(s) • Be able to apply the win-win negotiating strategy in various situations, including contract negotiations as well as conflict resolution • Master the art and techniques of resolving conflict in today’s challenging and highly political workplace • Understand communication and negotiation skills critical to team performance and project success • Design an appropriate action plan and strategies to manage inter-group conflict. The Participants Human Resource Officers, Human Resource Directors, Heads of Departments, Human Resource Managers, Training Officers and Customer Care Staff Dates and Venues • Mar 14 – 25, 2016 (2weeks) Kampala, Uganda • July 25 – Aug 05, 2016 (2 weeks) Dubai, U.A.E • Nov 21 – Dec 02, 2016 (2 weeks) Nairobi, Kenya Course fee: US$ 2850 per participant to cover tuition fee and training materials only STRATEGIC MANAGEMENT & ORGANIZATIONAL DEVELOPMENT This course is designed to provide participants with clear understanding and necessary skills and competences to be able to carry out strategic organizational development. The course will expose participants to various stages of change from strategic analysis through implementation and it will also examine the overall impact of change on the development and growth of the organization. Course benefits At the end of this training, participants will be able to: • Understand the dynamic business environment and its impact on organization’s operations • Understand and apply various strategic analysis tools • Examine why change is resisted and the techniques to fight resistance • Gain clear understanding of the processes, procedures, systems and policies to support OD • Plan, organize and implement change using appropriate problem solving and decision making techniques. The delegates Principal Human Resource Officers, Senior Human Resource Officers, Human Resource Managers, Heads of Departments, Planners, Economists, Systems administrators and Policy Analysts. Dates and Venues • Feb 01 – 12 , 2016 (2 weeks) Kampala, Uganda • Aug 01 – 12, 2016 (2 weeks) Mbabane, Swaziland • Dec 05 – 16, 2016 (2 weeks) Dubai, U.A.E Course fee: US$ 2850 per participant to cover tuition fee and training materials only.
  • 36. 36 ACADRI Course Catalogue www.acadri.org MANAGING THE HUMAN RESOURCE AUDIT FUNCTION Today’s business climate puts the onus on the HR department to accept the challenge of doing more with less, while contributing value towards business objectives. The HR practitioners need skills to conduct a more in depth analysis of the HR function to identify areas of strength and weakness and where improvements may be needed. This invaluable course will enable HR Officers and Managers to effectively review current practices, policies, and procedures, and benchmark best practices against organizations of similar size and/or industry. Course benefits • Prepare for and conduct an internal HR audit to ensure that your policies and procedure meet the business needs • Implement cutting-edge processes to ensure complete legal compliance of your HR function • Develop techniques to collect and extract critical HR information to improve the quality and effectiveness of your reporting • Measure the effectiveness of the organization’s procedures and how they impact on the bottom line • Drive efficiencies within HR and make cost savings within the organization. Who should attend Designed for HR Directors, Managers and Policy Advisors, HR Audit Staff, Employee Relations Professionals and Heads of Departments. Dates and Venues • Jan 25 – Feb 05, 2016 (2weeks) Kampala, Uganda • Aug 01 – 12, 2016 (2 weeks) Mbabane, Swaziland • Nov 21 – Dec 02, 2016 (2 weeks) Dar-es-salaam, Tanzania Course fee: US$ 2850 per participant to cover tuition fee and training materials only STRATEGIC COMMUNICATION AND PUBLIC RELATIONS This course provides an advanced approach to public relations practice contributing to participants’ depth and breadth of knowledge in strategic communication and media relations field. The course covers best practice in designing and directing major PR campaigns. By the end of this training participants, will be able to: • Apply best practice in running a PR function from the perspective of communication Managers and PR Directors • Design operational systems based on best practices and bench marks from successful organizations • Lead and manage high-profile PR and marketing programmes that deliver results against set communication targets • Plan and manage budgets for communication departments and campaigns • Write effective press briefs and manage all forms of media relations. Dates and Venues • Jan 18 – 29, 2016 (2Weeks) Kampala, Uganda • April 04 – 15, 2016 (2weeks) Dar-es-salaam , Tanzania • Oct 17 – 28, 2016 (2 weeks) Mbabane, Swaziland Who should attend Public Relations Officers in the Public and Private Sectors, Customer Relations Staff, Administration Managers and Officers and all those who work as Spokes Persons for their organizations or are charged with the responsibility of representing or giving an official stand of an organization at various fora. Course fee: US$ 2850 per participant to cover tuition fee and training materials only.
  • 37. 37info@acadri.org ACADRI Course Catalogue TRANSFORMING HR: ROLE AND OD STRATEGY Organizational management and the quest for efficiency continue to create greater challenges to the human resource practitioner. This therefore creates a need for proactive human resource, highly skilled and knowledgeable, to be able to deliver organizational goals and objectives within a dynamic business environment. Course objectives • Equip participants with the know how to devise and implement cost-effective HR policy framework that is aligned with organizational goals and objectives • Streamline the Human Resource Management system to be able to facilitate the development or organisational competencies through eliciting employees’ commitment and innovation • Know how to apply strategic Management and leadership to unlock productivity in the workplace • Understand how to develop talent in all employees and align human resource systems and senior leadership commitment with that goal. Dates and Venues • March 14 – 25, 2016 (2 weeks) Kampala, Uganda • July25 – Aug 05, 2016 (2 weeks) Dubai, U.A.E • Nov 21 – Dec 02, 2016 (2 weeks) Nairobi, Kenya Who should attend Designed for HR Directors, Managers and Policy Advisors, HR Audit Staff, Employee Relations Professionals and Heads of Organizational Development Course fee: US$ 2850 per participant to cover tuition fee and training materials only. TRANSFORMATIONAL LEADERSHIP; CONCEPTUALIZING LEADER BEHAVIOR VIS A VIS RESULTS. In order to meet the changing demands of today’s environment organizations have to be more flexible, adaptive, entrepreneurial, and innovative. Appropriate leadership is required to effect such change in order to improve and transform organizations. By the end of the training Participants will be able to • Be a leader who not only cultivates attractive and profitable visions for the future of teams, companies, and organizations, but develop solid strategies for achieving goals and results • Acquire the ability to bring different work groups together for a shared purpose by communicating the direction, building a shared sense of understanding, getting people to believe in their vision, and persuading people to enact key strategies • Surmount potential roadblocks on the path to change by energizing employees and satisfying their core needs. The delegates Chief Executive Officers, Managing Directors, Heads of Departments, Commissioners, Accounting Officers and all those in Leadership postilions. Dates and Venues • Feb 08 – 19 , 2016 (2 weeks) Kampala, Uganda • June 06 – 17, 2016 (2 weeks) Addis Ababa, Ethiopia • Dec 05 – 16, 2016 (2 weeks) Dubai, UAE Course fee: US$ 2850 per participant to cover tuition fee and training materials only.
  • 38. 38 ACADRI Course Catalogue www.acadri.org STRATEGIC ALIGNMENT OF PROJECT PORTFOLIO Projects have a role in creating value in the future to replace value that would be lost as the organization environment changes, through technological advances, changing clients’ preferences, stakeholder demands and or legislation. Many organizations lack a common understanding about their projects and how these should be aligned to strategy. An efficient portfolio management will improve multi-project management and will assure to take into account the projects that have priority in the organization. This course will help you to acquire methods and tools to analyse the situation in your organisation, to define the portfolio’s structure required and to plan portfolio deployment and processes. What participants will achieve • The ability to accelerate change to beyond the rate at which the organization naturally evolves and deliver measurable business results, through strategically aligned projects • An understanding of modern approaches to attaining corporate strategy through strategically aligning projects • How to evaluate the current project portfolio and offer guidance and administrative assistance on how to strategically align project portfolio • How to keep projects on track and aligned with corporate strategy, while keeping key stakeholders engaged with the project. Dates and Venues • May 16 – 27, 2016 (2 weeks) Mbabane, Swaziland • Aug15 – 26, 2016 (2 weeks) Kampala, Uganda • Nov 07 – 18, 2016 (2 weeks) Dubai, U.A.E Who should attend This is ideal for Program/ Project Officers and Managers and Staff who are actively involved in M & E within their organizations. Course fee:2850 US$ to cover tuition fee and training materials only. PROJECT PLANNING AND MANAGEMENT Effective project management and mainstreaming of the project management methodology in organizations can only be achieved when projects are professionally planed and the project teams trained to manage these projects. ACADRI offers a wide range of project management programs designed to equip staff in organizations with current knowledge and best practices on how to manage projects. Participants in a field excursion in Pretoria - South Africa, 2014.
  • 39. 39info@acadri.org ACADRI Course Catalogue PROJECT PLANNING, SCHEDULING AND COST ESTIMATION This course will provide participants with skills and competences to plan, schedule and estimate project costs accurately. This highly interactive course will also expose participants to the best practices in project planning, project performance management and project control as well as computer applications in project planning and management. Course benefits • Understand the techniques and the current tools used in modern project planning • Gain knowledge on costing, trade off and cost control • Identify, assess and mitigate project risks • Appreciate and be able to apply cost estimation techniques to accurately estimate project costs • Gain contract management skills • Comfortably apply computer application in project planning. Dates and Venues • March 14 – 25, 2016 (2 weeks) Kampala, Uganda • June 06 – 17, 2016 (2 weeks) Kigali, Rwanda • Nov 07 – 18, 2016 (2 weeks) Nairobi, Kenya The Participants This course is designed for Project Managers, Engineers, Project Planners, Project Procurement and Purchasing Staff, and other professionals who have the responsibility for planning and costing projects. Course fee: 2850 US$ to cover tuition fee and training materials only. PROGRAMME MONITORING AND EVALUATION IN DEVELOPMENT This course is intended to broaden participants’ understanding of PM&E as support to program/ project management at different levels and as a tool for strengthening participation, enhancing local capacity, and increasing local people’s confidence. The course examines PM&E concepts and principles, as well as methods, tools and techniques, which have been tested and used in the field. The course employs a multi-sectoral approach addressing crosscutting issues in the Government, NGOs and Private Sector Specific objectives By the end of this training, participants will be able to: • Understand the role and utility of M&E within their program management responsibilities • Strengthen the knowledge and practice of M&E and the key concepts • Become familiar with the project development cycle • Effectively use the logical framework as a programme management tool • Develop an M&E action plan for programs and communicate M&E findings. Dates and Venues • Jan18 – 29, 2016 (2weeks) Kampala, Uganda • July 18 – 29, 2016 (2weeks) Addis Ababa, Ethiopia • Oct 24 – Nov 04, 2016 (2weeks) Nairobi, Kenya Who should attend This is ideal for Program/Project Officers and Managers and Staff who are actively involved in M & E within their organizations. Course fee: US$ 2850 to cover tuition fee and training materials only.
  • 40. 40 ACADRI Course Catalogue www.acadri.org DESIGN AND OPERATIONALIZATION OF M&E SYSTEMS The objective of this course is to equip development practitioners with the knowledge and expertise to be able to design and manage the process of developing and operationalizing an M&E System. Specific objectives By the end of this training, participants will be able to: • Understand the components of an M&E system • Understand what supporting institutional arrangements need to be in place for successful monitoring, evaluation and reporting • Understand how to make your M&E plan become alive process of implementing an M&E system • Have an overview of the government wide M&E system • Identify roles and responsibilities of M&E role players • Develop means of verification and reporting formats • Conduct a stakeholder analysis for the design of an M&E system. Dates and Venue • May14 – 25, 2016 (2weeks) Nairobi, Kenya • Aug 01 – 12, 2016 (2 weeks) Dubai, U.A.E • Dec05 – 16, 2016 (2 weeks) Kampala, Uganda The Delegates Monitoring and Evaluation Officers, Program/ Project Managers, Project Planners and Analyst and anyone interested in designing an effective M&E system. Course Fee: US$ 2850 to cover tuition fee and training Materials only. FUNDAMENTALS OF MONITORING AND EVALUATION Monitoring and Evaluation systems fundamentally put emphasis on the tracking and evaluation of organizational performance.  Public and Private sector managers are increasingly challenged to provide evidence on whether their projects or policies are achieving clearly defined outcomes and impacts. This requires an effective monitoring and evaluation system to support sound performance management and strategic management.  Learning outcomes: • Develop an understanding of monitoring & evaluation and how M&E tools fit into the performance improvement process • Know how M&E framework monitors performance and leads to achievement of goals and objectives of an organization • Clear understanding key monitoring and evaluation concepts, processes , tools and practices • Learn and be able to apply problem analysis tools, design a results chain and work-breakdown structure and Gannt Chart • Understand data collection and data analysis for M&E and set up an M&E Framework • Write comprehensive and effective M&E reports. Dates and Venues • Jan 25 – Feb 05, 2016 (2weeks ) Kampala, Uganda • July 11 – 22, 2016 ( 2weeks) Addis Ababa, Ethiopia • Oct 17 – 28, 2016 (2 weeks) Nairobi, Kenya The Delegates Monitoring and Evaluation Officers, Program/ Project Managers, Project Planners and Analysts. Course fees: US$ 2850, to cover tuition fees and training Materials only.
  • 41. 41info@acadri.org ACADRI Course Catalogue PROJECT PERFORMANCE REPORTING AND MIDTERM REVIEW A number of development partners and other stakeholders require projects/programmes to provide annual progress reports, including financial information, and the general information on how the project is progressing towards the set objectives in the performance measurement plan. Thiscourseprovidesskillsonhowtoreviewprogress towards the project’s/ objectives and outcomes, assess the efficiency and cost-effectiveness of how the project has moved towards its objectives and outcomes. By the end of this training Participants will be able to; • Provide annual progress reports, including financial information, procurement and progress towards the objectives set out in the performance measurement plan • Develop a small number of relevant and meaningful KPIs that will provide you with real business insights and drive performance improvements • Know how performance data is packaged and communicated in a way that decision- makers find easy and appealing including graph designs and dashboard. Dates and venues • March 14 – 25, 2016 (2 weeks) Kampala, Uganda • June 06 – 17, 2016 (2 weeks) Dubai, U.A.E • Nov 07 – 18, 2016 (2 weeks) Nairobi, Kenya The participants Project Managers, Engineers, project Planners, project procurement staff and other professionals in project management Course fee: US$ 2850 to cover tuition fees and training materials ENVIRONMENTAL AND SOCIAL SAFEGUARDS FOR DONOR FUNDED PROJECTS Course Overview Environmental and social sustainability, including climate change resilience, is fundamental to the achievement of development outcomes and must be systematically mainstreamed into development programs. Environmental and social screening and assessment processes for projects have now become standard practice in development cooperation and are usually required by national regulatory frameworks and multilateral and bilateral donors. There is therefore need to strengthen environmental and social sustainability, including climate resilience. Potential adverse impacts and risks need to be avoided or minimized, and where possible mitigated. Governments need to demonstrate to Development Partners and stakeholders that we have the appropriate safeguard measures in place for managing donor funded projects. Objectives By the end of the training participants should be able to; • Enhance the environmental and social sustainability of a proposed project by analyzing the environmental and social benefits and costs of the project • Identify and manage environmental social risks that could be associated with a proposed project by screening the possible environmental and social costs of an intervention • Apply national and donor environmental and social safeguard policies and standards to enhance sustainability and good outcomes from projects • Review of safeguard documents and other projectdocumentstoensurethatenvironmental issues have been adequately addressed and that the project is in compliance with the Safeguard Policies, particularly those on
  • 42. 42 ACADRI Course Catalogue www.acadri.org Environmental Assessment • Identify key environmental issues during implementation, as well as in strengthening implementation support of corporate risk projects • Ensuring that contractors are fully acquainted with international environmental management practices and monitoring each project components to ensure compliance with the environmental safeguards regulation. Dates and venues • April 11 – 22, 2016 (2 weeks) Nairobi, Kenya • July 11 – 22, 2016 (2 weeks) Kampala, Uganda • Nov 14 – 25, 2016 (2 weeks) Addis Ababa, Ethiopia Who should attend All environmental planning officers Course fee: US$ 2850 to cover tuition fee and training materials only. Monitoring and Evaluation helps organisations to improve performance and achieve results. It can also improve current and future management of outputs, outcome and impact. Above, Engineers and other staff of Kenya Natioanl Highways Authority(KENHA) on a guided study tour on how to monitor and evaluate Road Construction project. This training was conducted in Malindi- Kenya