Personal Information
Organización/Lugar de trabajo
Bhopal Area, India India
Ocupación
Senior Operations Manager at Aegis BPO Services Ltd
Sector
Telecom / Mobile
Acerca de
SENIOR MANAGER PROFESSIONAL
1)- A “Performance Driven Professional” with over 14 years of demonstrated excellence in leading
and developing contact centers with virtuous Customer Service, Collections, Retention,
Customer Relationship Management and Team Management.
2)- Remarkable experience in managing multiple business operations with an aim to accomplish
company plans & goals successfully.
3)- Experience in leading collection & verification process as well.
4)- Handled outsourced call center interactions.
5)- Familiarity to the life cycle management of prepaid/postpaid subscriber-usage & retention
activity by providing promotional offers to customers and enhancing...
Documentos
(1)Personal Information
Organización/Lugar de trabajo
Bhopal Area, India India
Ocupación
Senior Operations Manager at Aegis BPO Services Ltd
Sector
Telecom / Mobile
Acerca de
SENIOR MANAGER PROFESSIONAL
1)- A “Performance Driven Professional” with over 14 years of demonstrated excellence in leading
and developing contact centers with virtuous Customer Service, Collections, Retention,
Customer Relationship Management and Team Management.
2)- Remarkable experience in managing multiple business operations with an aim to accomplish
company plans & goals successfully.
3)- Experience in leading collection & verification process as well.
4)- Handled outsourced call center interactions.
5)- Familiarity to the life cycle management of prepaid/postpaid subscriber-usage & retention
activity by providing promotional offers to customers and enhancing...