Kole Ojo ✔
70
Seguidores
Personal Information
Organización/Lugar de trabajo
Nigeria Nigeria
Ocupación
Customer Experience, Quality, Training, and Systems
Sector
Technology / Software / Internet
Sitio web
koleojo.com
Acerca de
Customer Experience, Management of Customer journey and experience, mapping the customer journey, redesigning the experience. Implementation of systems for managing trust and safety of buyers and sellers. Proactive Quality Monitoring of contacts, transactions, profiles and processes.
Knowledge Management, Learning and Development - Experience in Designing Learning Structures and Systems. Knowledge Management advocacy and practitioner. Certified by Training Foundation UK (TAP.cert), certified by American Society of Training and Development (CPLP). Experience in linking knowledge to desired strategic growth.
Quality Management - Quality monitoring of transactions, Continuous Improvement o...
Etiquetas
attitude
call
centre
training
leader
call center
center
super hero
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