This is an outline used for training and suggesting a variety of different contact management solutions for those in business.

1. Contact Management

2. What Did You Have for Dinner Last Tuesday?
How Do You Remember for Sure?

3. The Most Common Problem

4. Prospecting Contact Activities

5. Client Activities
Do You Even Have Room for More Business?

9. The “C” Simplified Process
• Creating
• Contenting
• Cultivating
• Captivating
• Capturing
• Converting
• Clienting
• Cloning

10. It’s Customers That Count
=

11. Managing Prospects and Clients

12. Managing Prospects and Clients

17. TOP CRM’s for BUSINESS

40. STANDING OUT!

42. The Missing Pieces