Now that SharePoint 2013 is available, almost every SharePoint user wants to know “What the heck is the App Store? How will it impact my environment? How will it impact me?” In this session, you’ll learn how the App Store will help you unlock the full potential of SharePoint by offering business users the ability to download valuable apps from a public market place—without posing risk to the environment—and use them to create better SharePoint solutions that IT can easily support and maintain. An app from the App Store could be the difference between an average SharePoint environment and one that takes your business to the next level. Come witness how the App Store will help you improve SharePoint adoption and enable you to focus on more strategic projects and daily SLAs.

1. How the SharePoint App Store Positions Your
Company for World Domination
Dan Barker – Global Product Manager
@barking - Dell Software

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Who on earth is Dan Barker
dan.barker@software.dell.com
• Global Product Manager for Dell Software
• Worked with SharePoint since the “Tahoe” days
• Engineer, architect, financial/data analyst, GM
• Prior work at multiple fortune 500 companies
• Work from the Microsoft campus in Redmond
• I am not related to Bob Barker
• Sports Nut / Detroit Tigers fan / Your new friend

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Agenda
• What the heck is the App Store (Quick Overview)
• How will it impact my environment
• How will it impact me
• 6 reasons why you should be empowered through the App Store
• The App Model
• Demo (if the internet works!)
• Q&A

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What the
heck is the
App Store?

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The SharePoint App Store
It’s like the Apple App Store
But in SharePoint (2013) and for
the enterprise

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The SharePoint App Store
• Available on Office.Microsoft.com
• Integrated into SharePoint 2013
• Apps extend native capability

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The SharePoint App Store
Extending Native Capability

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The SharePoint App Store
An Example App: Dell Social Hub
• Extends social features
• Pulls in external social content
• Twitter, FaceBook, LinkedIn,
Yammer

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The App Store
is Young

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App Store Disclaimer
• Microsoft’s first attempt creating an enterprise app store
–It hasn’t changed much in 12 months
• Microsoft is putting a lot of investment into the app model
–insure solid, high value apps can be built
• Extending multi-tenant O365 functionality to compete with on-prem.
• It’s hard to do everything at once….O365 this is the largest enterprise
platform in the world….
• Enterprises need time to
–understand the differences,
–obtain the right resource skills
–develop technology and architecture game plan

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How will the
app store
impact me
and my
environment?

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App Store Impacts
• Prior to SharePoint 2013 acquiring
tools was difficult
– Required server access to install/use
– Installing/building apps is risky
– Users had little say in the process
• For the first time YOU can install an
app
• World Domination first steps….
We are going to be so
productive it’s not even
funny….wait.. yes it is….

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App Store Impacts
• Easy access to available tools (“Apps”)
– The App Store is a storefront
• Risk has been eliminated
– App store apps are not installed on the server = Less risk!
– Like Mafia Wars on FaceBook
• Purchasing or Requesting abilities
– Powerful (important) organic pressure
– Crowdsourcing for tools – Request what you need!
– Everyone has the same ability
– Power in numbers
– Improves the purchasing process (grassroots)
• You now have more influence!
• The App Store helps you maximize the investment

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“By 2014, (citizen developers) will build at
least 25% of new business applications.”
– Gartner, “Using Gartner's Reference Architecture to Improve Architectural Decisions,” Mike Rollings,
December 11, 2012.

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Who is a
Citizen
Developer?
You are!

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What is a SharePoint “citizen developer”
• End users who are not professional developers, but who create business solutions –
for themselves and their groups – to help them perform their jobs more efficiently
– Also called “power users”
• DIY SharePoint (DIO)
• Used to be called “Rogue IT” (but it doesn't have to be!)
Citizen developers do … Citizen developers don’t …
Create solutions with user-facing
tools like Excel, Excel Services or
PowerPivot
Write code using tools like Visual
Studio
Have some technical knowledge
Have custom development
knowledge or experience
Understand their business needs Always know what tools are available

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A root problem with SharePoint
Users need SharePoint to do more
• SharePoint out of the box doesn’t meet business
requirements
– Specific functional needs …
– Forms
– Data views / filtering
– Navigation
– Charting/BI
– Line of business integration
• Citizen developers (CDs) lack training and experience
required to self serve
– Or don’t have rights to customize if tools are locked down
• CDs need enhancements done yesterday

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Your organizations face a choice
Shut down citizen development or embrace it
Too risky - Shut it down
• Burden on IT to control and monitor this rogue
development
• Performance issues if solutions are not built
and deployed properly
• Lack of consistency across solutions, which
lead to support and upgrade headaches
Benefits abound – bring it on!
• Increased user adoption
• Better business productivity
• Reduced IT burden
• Improved SharePoint ROI
• And more!

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6 reasons why
you should be
empowered as
a Citizen
Developer

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• Eliminates back and forth between IT and
business to define project requirements
• Ensures faster and more accurate delivery
• Reduces turnaround time for updates and
change control
• You understand your needs/requirements
best
– No amount of scoping will identify all nuances
1. Puts business solutions in the hands of the business – You!

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• It’s gonna happen anyways (“Rogue IT”)
– Does not have to be negative!
• Governance, training and proper tools are key
• Look for supportable and upgradeable options
ensure long-term value
• Helps avoid discovering “Worst Practices”
– Example: building and testing in prod
– Example: using InfoPath client solutions
2. Results in solutions IT can support and encourage

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3. Reduces the IT burden
• Empowered CDs can make their own
customizations
– quickly and confidently
– without posing risk to the environment
– in a way that IT can support and maintain
• Frees IT staff to focus on important projects
that only they are qualified to take on
– especially important to free expensive
developer resources

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4. Enhances the IT and business relationship
Building better connection points
• You can build your own solutions on your own timelines
• IT can helps citizen developers learn SharePoint techniques—and vice-versa
• Allows the business and IT to work together using a common platform and
toolset
• It’s about getting things done as efficiently as possible

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Data & Trends
98% say do-it-yourself SharePoint customization
would be useful Would it be useful if your non-technical users
could easily implement the following types of
SharePoint customizations themselves?
Source: Dimensional Research
More Dimensional Research Information Here

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Data & Trends
What types of SharePoint customizations are most
requested by business users?
Most customization requests are for common
requirements
Source: Dimensional Research
More Dimensional Research Information Here

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Data & Trends
Do non-technical SharePoint users have the necessary
tools available to them to easily make their own
customizations safely and with confidence?
Existing SharePoint customization tools inadequate for
non-technical staff
Source: Dimensional Research
More Dimensional Research Information Here

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4. Enhances the IT and business relationship
• Citizen development improves organizational agility
– IT can facilitate this process

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5. Improves SharePoint adoption
• As a citizen developer you create
solutions that make SharePoint
more useful and engaging
• Successful citizen development
leads more users to become
citizen developers
• Maximizes the SharePoint
investment

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6. Harness the SharePoint 2013 App Store
Microsoft is creating opportunities for citizen development
• New app model enables users to install
apps from a public store – potentially
without ever calling IT
• Public and private enterprise app
catalog options
• App Store benefits
– No server-side install = no risk
– Cloud-ready
– Bringing solutions directly to the
business users

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Quick Apps Chart App for O365

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App Model Benefits

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Effectiveness Today vs. Tomorrow

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The Cost Advantage
Lower Resource Costs
 Use of web standard will create a larger pool of development supply
Less Hardware
 Internal management of servers, patching, and general uptime is eliminated
Licensing & Maintenance Costs
 Subscription options and lower overall price points (OpEx vs. CapEx)
 The business is interested in transferring capital expenditures to operational expenses
Upgrade & Migration Cost
 Managing timelines and communication vs. doing it all yourself (No more upgrades?!?!)

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The Adoption/Enablement Advantage
Strong self-service / DIY play
 A gallery of solutions everyone has access too
 Don’t wait for IT to get what you need
Grass roots procurement
 Based on group/team needs
 The bottom up movement
ROI via adoption
 There is no ROI without adoption
Mobile
If 10 percent of your use cases migrate
to mobile, they may generate as much
traffic as the rest of your 90 percent
web-based use cases.

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The Platform Advantage
Platform Power
 Includes Exchange and Lync, all delivered in a Software as a Service (SaaS) model.
Hosting Options
 SharePoint Online service in Office 365, AWS, Rackspace, Azure or alternative
Public and Corporate Catalog Options
 Get apps created and made available for public consumption
 Build apps internally to be used within the corporate catalog (side loaded)
Forrester Research
 62 percent plan to deploy SharePoint 2013 on-premises,
 This is a significant shift in the numbers and it’s still VERY early

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How does this position my company for World Domination?
Doing the everyday better than anyone else
• Connecting the dots
• Tracking & transparency
• Trend analysis
• Opportunities for improvement
• New more efficient ways to do things
• Like gears in motion
• Result: Faster Speed to Market
• Result: Cost savings
• Result: Address bottlenecks

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Consumerization
Personal
Life
Work
Life
Tools to unleash human potential

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Demo:
The
SharePoint
App Store
• Getting to the SharePoint App Store
• Installing a SharePoint App

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Final Thoughts
Quick summary
1. The app store extends native SharePoint capabilities
2. It’s like the Apple store for but the enterprise
3. You can install and purchase apps
4. You now have organic influence
5. You should be empowered and now you know why
6. You are the gears of the enterprise
7. Make your group, team, organization better
8. Dominate your competition as a result

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Questions?
Be sure to fill out a
survey!

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Additional resources
White Paper: 6 Reasons to Empower Your SharePoint Citizen Developers
Link to Quick Apps for SharePoint Product Information
Dell TechCenter SharePoint for All Community
Link to Dell Social Hub in the SharePoint App Store
dan.barker@software.dell.com

42. Thank you