2. 12 years in the FM
profession
Obtained MSc in FM from
UCL in 2003
Managed FM operations
nationally
Experience of FM in a
heritage setting
Began procuring FM services
in 2004 at London
Metropolitan University
FM professional with dual
experience in procurement
3. Alexandra Palace
Head of Estates & Facilities
Management
- Iconic London heritage site and
events venue undergoing extensive
regeneration
Department for Education
Head of Facilities Management
- National role leading and
implementing FM change and
improvement
National Offender
Management Service
Head of Commercial and
Procurement (FM and
Construction)
- Procured major construction and
FM programmes
4. London Metropolitan
University
Facilities Manager – City Campus
- Managed a collection of 9
buildings in the City of London
Youth Justice Board
IT & Facilities Manager
- Managed the soft services and
support for a growing
organisation
5. Delivery of strategic and operational Facilities Management
in complex multi-site organisations through large teams
Management of budgets and P&L
Real Estate management and long term cost based planning
Health & Safety management in complex environments
Strong management and leadership skills including change
management experience
Client side contract mobilisation experience
Project management experience
Commercial and contract management of hard and soft FM
services
Commercial management of multi-party and partnering
construction contracts
Strategic and tactical supply chain management and risk
reduction
Strategic sourcing and market development
Procurement management
Strong stakeholder management experience and strong
presentational skills
Strong analytical skills and ability to address operational
issues
6. Private Sector
- Events & Leisure
- Consulting & Interim
Education
- Higher Education
(University)
Public Sector
- Central Government
- Non-Departmental Bodies
7. Hard Services
PPM/M&E
Fit Out Project Management
Soft services
Security and Access Control
Cleaning
Catering
Post and Logistics
Reprographics and print services
Telephony
Reception and Hospitality
CRE
Landlord and Tenant
Service charging
Asset Management
QSHE
Commercial Management
Contract Specification
Performance Management and Turnaround
KPI Development
8. Alexandra Palace
- Re-negotiated M&E contract to
become “fit for purpose”
- Improved FM efficiency and
maintained budget profile
- Added to P&L bottom line of
business through cost reduction
Department for Education
- Re-structured national team to
new delivery model based on
supporting flexible, open working
plan
- Achieved improved efficiency with
2% cost savings over £7m
operational budget in yr 1
9. NOMS
- Procured £750m of construction and FM
infrastructure projects over 5 year
programme of investment
- Largest project £210m D&B of HMP
Featherstone 2 delivered 2 months ahead of
schedule and at a total cost £40m below
business case budget
- Other projects included HMP Bure
(£35m), HMP Isis (£110m)
- FM programme accounted for £200m of the
total
- Sat on project board for Home Office
national FM contracts procurement
- Re-designed Ministry of Justice national FM
contracts procurement strategy
- Established competition strategy using
frameworks
- Value engineered £3.5m out of the
“Emergency Capacity Programme” using
collaborative procurement and risk reduction
10. London Met University
- Procured a “Service Delivery Partner” to
link 2 campus operational delivery
models
- Contract value linked to KPIs that
measured quality outputs and service
delivery
- KPI scheme linked to system of liquidated
damages
11. Provided interim support and advice
after leaving the DfE on projects
including:
- Specifying and procuring a
cloud based helpdesk solution
for an M&E contractor based in
Heathrow
- Advising on the mobilisation of
a catering contract to a regional
university
- Supporting a college of Oxford
University through a structural
transition
- Writing a bid for an FM
consultancy as part of a central
Government framework
procurement via OJEC
12. Graduate Level
- Taught on UCL MSc course since
2008
- Subjects covered include
Procurement, Commercial
Management/P&L, CRE and
Capital investment in FM
Undergraduate Level
- Taught at London Metropolitan
University BA in Interior Design
and BArch
- Subjects taught: Operational
FM and Design Briefing
NVQ Level
- Delivered training for BIFM
provider
- Module covered: Introduction
to FM
13. Area of Study: The adaptive
re-use of Heritage Buildings
- Considered the adaptation of the
former Royal Naval College in
Greenwich by Trinity Laban
School of Music
- Advanced a real estate
investment model by Nutt and
Sears and developed the model
to consider adaptation cost vs
utility in investment decision
making
- Juxtaposed model with
operational costs and
compromises to evaluate
investment decision making
process
14. Futures in FM Conference, UCL
2004
Presenting MSc Dissertation
Sustainable Construction
Conference, London Barbican 2008
(in conjunction with Wates
Construction)
Sustainable Procurement
Commerce Decision User Group,
Reading 2009
Capacity Programme Procurement
