With regulators intensifying the KYC norms across Africa, repercussions of non-compliance have heightened. The result has been regulatory crackdowns, altered customer perceptions and in most cases, financial instability.

1. Compliance
With regulators intensifying the KYC norms across Africa, repercussions of non-compliance have
heightened. The result has been regulatory crackdowns, altered customer perceptions and in most
cases, financial instability.
Startling stats
Couple that with the news that mobile commerce in Africa is showing record growth (Africa grew by
21% to reach 4.2 billion monthly impressions, Source: A new study by independent mobile ad
network InMobi, June 2011). As a result, regulators have issued strict de-duplication verification
guidelines and mandated full KYC compliance.
How fasHow fast and easy is yourur
customer onboarding process?customer onboardingg process?

2. However, there are roadblocks to an effective KYC
Ever changing KYC requirements owing to internal policy changes and
external mandates
Multiple customer ‘on-boarding’ procedures and customer identification
processes.
Manual identification and verification of customer documents.
Adhering to de-duplication norms
Data integrity across all applications
Increase in TAT to bring customers onboard and delayed transactional
SLAs
Ensuring availability of customer documents for review by regulators at all
times.
Where is the physical form during this course?
Hassles of carrying physical application forms, delayed activation.
Hence Onboard
TM
, an end-to-end and comprehensive
KYC application
Critical to customer on-boarding, Intense’s OnboardTM
is now a
comprehensive solution on mobile phones enabling cost-effective and ‘green’
compliance
OnboardTM
is an intelligent end-to-end automated solution that digitally
captures customer information trough SMART phones and pushes it
through a workflow of checks and verifications. The information thus
captured is sent through an intelligent check that involves audit, data entry,
error correction, QA and warehousing
Mobile application to capture key customer information namely, application
form, metadata, photograph, Proof of Address (POA), Proof of Identity
(POI) and Biometrics is a unique feature that enables paperless compliance
and faster customer on-boarding due greater convenience.
Benefits of the solution:
Prompt and efficient compliance
Automated process of document verification affirms the veracity by checking
credentials of every subscriber
Provides electronic document storage facility with access rights and version
control for legal and regulatory departments, thereby ensuring adherence to
statutory compliance
Tracks end-to-end activation process for complete control over the customer
application form approval process, thus ensuring transparency
Enhanced customer experience
Improved customer satisfaction due to faster customer onboarding
Greater convenience to customers due to mobile data and document capture
Electronic document capture through the mobile app results in reduced
expenditure on resources such as physical storage, maintenance and manpower
Elimination of errors with an automated workflow process for image QC, audit
and data entry
Faster retrieval of customer application forms for faster turnaround to customer
queries.
Towards cost efficient adherence to
regulations, while enhancing
customer experience.
Key features:
Intense Technologies Limited
MMobile application for
dooccument and
Bioiommetric capture
100%0% ccompliance to
striningegent guidelines
Bluetooth enabled
transfer to mobile
application
Physical application
form tracking
Data validD lidatdation and
verificationon
SMS-based activation
Automated case
management
tibility with platformspatComp
Android and SymbianAlike
Information and content contained in here is an exclusive property of Intense Technologies Limited.The content presented is correct at the time of publishing
and is subject to change.Intense,Intense logo are trademarks of Intense Technologies Limited.All other product or brand names are trademarks or registered trademarks of their respective owners.
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