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Digital Marketing Strategy 
YOUNG MARKET MASTERS SUMMIT 
25 SEPTEMBER 2014
My problem 
Keeping up with the digitals 
First PC, computer clssses, ICQ, Alt+Tab, first Nokia phone… and beyond 
NYU + Parsons (The New School) 
Content, Accounts, Business Dev, Strategic Planning 
Johannesburg, Seoul, Tokyo, Bangkok, Jakarta + Shanghai
For Today 
•What’s your problem? 
•What do we want to build?
What are the rules? 
What is necessary but not necessarily said? 
How do we win?
“Choose your own adventure” 
Digital users get to choose where to go, how long to stay, what to click on, what to ignore.
What people choose to find their way to…
The challenge: 
Getting them to agree to pay attention to…
Critical checkpoint 
Who cares? 
Will X effort get them to move outside their usual routine?
The joy of creation
Digital: Participation-driven 
Major differentiator from mainstream media
Great brands are great storytellers
Critically identifying 
Messaging + Action 
What will the brand do? 
What do consumers want to do?
Take our marketing hats off. 
Who does this best? & 
Every organization can leverage and maximize digital by identifying a good role for it to play.
What is the problem? 
What do we want to build to address it?
Learning doesn’t need to stop when school ends. 
There’s so much more I want to learnto advance my career and my personal growth. 
Continuing Education
No limits to the builder mindset. 
Censorship –No Facebook, Twitter, etc. 
Usability –Growth mindset 
Messaging in China
Messenger + Facebook + Tinder
A kid’s everyday activates demonstration the principles of physics. 
Who needs physics? I’m going to be in advertising! 
Science
Using an iPad, you film motion--running, jumping, swinging, sliding, throwing a ball, etc.--and the app visualizes the basic science at work, pinpointing moments and levels of velocity, acceleration,energy, and force. 
Through manually tracing the arc of motion of the ball or person, or by using sensor data from the iPod attached to a ball or a kid's belt, it superimposes theforce diagramsthat make up the backbone of any classroom physics lesson on real-life situations.(FastCoDesign)
Politics, economics –we need to understand how they affect nationbuildingbut they’re really complicated! 
I don’t know enough about critical national issues and news stories online are prone to sensationalization. 
Citizen Engagement
A kid’s everyday activates demonstration the principles of physics. 
Who needs physics? I’m going to be in advertising! 
Science
Using an iPad, you film motion--running, jumping, swinging, sliding, throwing a ball, etc.--and the app visualizes the basic science at work, pinpointing moments and levels of velocity, acceleration,energy, and force. 
Through manually tracing the arc of motion of the ball or person, or by using sensor data from the iPod attached to a ball or a kid's belt, it superimposes theforce diagramsthat make up the backbone of any classroom physics lesson on real-life situations.(FastCoDesign)
Local residents are a city’s most fervent – 
and opinionated –stakeholders. 
There are so many factors that affect a city’s dys/functionality. 
Local Government
Make it for kids –make it easy, make it fun. 
Analog documentation can be inaccurate and hard to sustain. It is difficult to be precise, especially when kids are being treated. 
Cancer Pain Management
If we have information about our basic body movements, we can monitor and optimize. 
Wellness doesn’t happen in everyday activities. 
Personal wellness
“Citizen scientists” online are raring to participate. 
Even the most advanced scientific institutions can’t automate everything –some things are just too close to call. 
Astronomy
“The golden age of audio” 
The future of radio –as more entertainment and streaming services spread online and mobile. 
Public Radio
Advertising folks are constantly on the lookout for “raket”. 
Keeping a lean, mean team but finding the right expertise as needed 
Advertising
People with full-time jobs have mad skills and want to help 
Too much to be done, with non-existent budgets 
Non-Profits
The inventor doesn’t have to be the manufacturer. 
Good idea or not, it’s expensive to produce a good product – research, prototyping, marketing. These barriers could be preventing some of the world’s greatest products from reaching markets. 
Product Development
Put our marketing hats back on.
What is the problem?
Moms want to cook for their families everyday, but work, budget, time, capabilities get in the way.
Maggi moms want to cook more frequently
500,000+ visits 2014 YTD 
1M+ fans 
3k 
followers 
“How to Cook Videos” 
40k-90k views 
35% of visits via Mobile 
—Campaign-agnostic asset 
—Content assets for search 
—Foundation for eCommerce
INTRAPRENEURSHIP 
—Internal integration & networking 
—Encouraging innovation 
—Employee Ambassadorship 
—Increasing employee savings, fitness levels, etc. 
—Product R&D 
—CommR&D 
—Customer Service 
—Distribution 
—Agile Promotion 
Problem Sources 
—Desire for connectivity 
—Seeking exploration 
—Searching for new experiences 
—FOMO / YOLO 
—Help to eat heathy, finish school, find a job, find a new job 
—Urbanization 
—Typhoon season 
—Togetherness at Christmas 
—Participate in Nationbuilding
INTRAPRENEURSHIP 
—Internal integration & networking 
—Encouraging innovation 
—Employee Ambassadorship 
—Increasing employee savings, fitness levels, etc. 
—Product R&D 
—CommR&D 
—Customer Service 
—Distribution 
—Agile Promotion 
—Desire for connectivity 
—Seeking exploration 
—Searching for new experiences 
—FOMO / YOLO 
—Help to eat heathy, finish school, find a job, find a new job 
—Urbanization 
—Typhoon season 
—Togetherness at Christmas 
—Participate in Nationbuilding
Problem Sources 
—39% Smarpthonepenetration, projected to grow to 50% next year 
—72% of respondents had researched products while in-store 
—42% of respondents multitask with TV + Smartphone 
—85% Performed mobile search after seeing an ad 
—Yearning for real-world 
—Detachment from connectivity 
—Value of analog 
—Good experiences get shared, spread online 
—Product Usage data 
—Consumption data 
—Personal analytics 
—Performance Analytics 
—Search & WOM Volumes 
—Cut-through creative solutions 
—Build solutions! 
—Connect real world + physical world 
—Elevating reatail
—39% Smarpthonepenetration, projected to grow to 50% next year 
—72% of respondents had researched products while in-store 
—42% of respondents multitask with TV + Smartphone 
—85% Performed mobile search after seeing an ad 
—Yearning for real-world 
—Detachment from connectivity 
—Value of analog 
—Good experiences get shared, spread online 
—Product Usage data 
—Consumption data 
—Personal analytics 
—Performance Analytics 
—Search & WOM Volumes 
—Cut-through creative solutions 
—Build solutions! 
—Connect real world + physical world 
—Elevating reatail
Find the deck here –www.beyourdigitalbest.com 
@beaa
ATTRIBUTION 
Slide 14 
https://www.flickr.com/photos/28134808@N02/4956081877 
https://www.flickr.com/photos/rmlowe/3281353786 
Slide 79 
https://www.flickr.com/photos/kamoteus/2421048904 
https://www.flickr.com/photos/gregwalters/193137589 
https://www.flickr.com/photos/industriarts/3818178190 
https://www.flickr.com/photos/dbgg1979/5282097770 
https://www.flickr.com/photos/75574760@N00/1520082789 
https://www.flickr.com/photos/iamagenious/2402107161 
https://www.flickr.com/photos/queenkv/55808131 
https://www.flickr.com/photos/krisrex/347965516 
https://www.flickr.com/photos/iamagenious/2316895561 
https://www.flickr.com/photos/kabuki0420/290165008 
https://www.flickr.com/photos/ohbernadine/4410632658 
https://www.flickr.com/photos/industriarts/3818177956 
Slide 90 
Building designed by AntonisMakriyannisfrom the Noun Project 
User designed by Luis Prado from the Noun Project 
Philippines designed by NherwinArdoñafrom the Noun Project 
Slide 91 
Smartphone designed by George Agpoonfrom the Noun Project 
Data designed by Brandosaur.us from the Noun Project 
Event designed by Christian Wad from the Noun Project 
Robot designed by Simon Child from the Noun Project 
Slide 94 
https://www.flickr.com/photos/ataferner/14867050919 
Slide 96 
https://www.flickr.com/photos/ltdemartinet/8331549172 
Slide 97 
https://www.flickr.com/photos/66136586@N04/9594895700

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YMMA 2014: Digital Strategy is about Problem-Solving

  • 1. Digital Marketing Strategy YOUNG MARKET MASTERS SUMMIT 25 SEPTEMBER 2014
  • 2. My problem Keeping up with the digitals First PC, computer clssses, ICQ, Alt+Tab, first Nokia phone… and beyond NYU + Parsons (The New School) Content, Accounts, Business Dev, Strategic Planning Johannesburg, Seoul, Tokyo, Bangkok, Jakarta + Shanghai
  • 3. For Today •What’s your problem? •What do we want to build?
  • 4. What are the rules? What is necessary but not necessarily said? How do we win?
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10. “Choose your own adventure” Digital users get to choose where to go, how long to stay, what to click on, what to ignore.
  • 11. What people choose to find their way to…
  • 12. The challenge: Getting them to agree to pay attention to…
  • 13. Critical checkpoint Who cares? Will X effort get them to move outside their usual routine?
  • 14. The joy of creation
  • 15. Digital: Participation-driven Major differentiator from mainstream media
  • 16.
  • 17. Great brands are great storytellers
  • 18. Critically identifying Messaging + Action What will the brand do? What do consumers want to do?
  • 19. Take our marketing hats off. Who does this best? & Every organization can leverage and maximize digital by identifying a good role for it to play.
  • 20. What is the problem? What do we want to build to address it?
  • 21.
  • 22. Learning doesn’t need to stop when school ends. There’s so much more I want to learnto advance my career and my personal growth. Continuing Education
  • 23.
  • 24.
  • 25.
  • 26.
  • 27. No limits to the builder mindset. Censorship –No Facebook, Twitter, etc. Usability –Growth mindset Messaging in China
  • 28.
  • 30. A kid’s everyday activates demonstration the principles of physics. Who needs physics? I’m going to be in advertising! Science
  • 31. Using an iPad, you film motion--running, jumping, swinging, sliding, throwing a ball, etc.--and the app visualizes the basic science at work, pinpointing moments and levels of velocity, acceleration,energy, and force. Through manually tracing the arc of motion of the ball or person, or by using sensor data from the iPod attached to a ball or a kid's belt, it superimposes theforce diagramsthat make up the backbone of any classroom physics lesson on real-life situations.(FastCoDesign)
  • 32. Politics, economics –we need to understand how they affect nationbuildingbut they’re really complicated! I don’t know enough about critical national issues and news stories online are prone to sensationalization. Citizen Engagement
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
  • 40.
  • 41.
  • 42. A kid’s everyday activates demonstration the principles of physics. Who needs physics? I’m going to be in advertising! Science
  • 43. Using an iPad, you film motion--running, jumping, swinging, sliding, throwing a ball, etc.--and the app visualizes the basic science at work, pinpointing moments and levels of velocity, acceleration,energy, and force. Through manually tracing the arc of motion of the ball or person, or by using sensor data from the iPod attached to a ball or a kid's belt, it superimposes theforce diagramsthat make up the backbone of any classroom physics lesson on real-life situations.(FastCoDesign)
  • 44. Local residents are a city’s most fervent – and opinionated –stakeholders. There are so many factors that affect a city’s dys/functionality. Local Government
  • 45.
  • 46.
  • 47.
  • 48.
  • 49.
  • 50.
  • 51. Make it for kids –make it easy, make it fun. Analog documentation can be inaccurate and hard to sustain. It is difficult to be precise, especially when kids are being treated. Cancer Pain Management
  • 52.
  • 53.
  • 54. If we have information about our basic body movements, we can monitor and optimize. Wellness doesn’t happen in everyday activities. Personal wellness
  • 55.
  • 56.
  • 57. “Citizen scientists” online are raring to participate. Even the most advanced scientific institutions can’t automate everything –some things are just too close to call. Astronomy
  • 58.
  • 59.
  • 60.
  • 61.
  • 62.
  • 63.
  • 64. “The golden age of audio” The future of radio –as more entertainment and streaming services spread online and mobile. Public Radio
  • 65.
  • 66. Advertising folks are constantly on the lookout for “raket”. Keeping a lean, mean team but finding the right expertise as needed Advertising
  • 67.
  • 68.
  • 69.
  • 70. People with full-time jobs have mad skills and want to help Too much to be done, with non-existent budgets Non-Profits
  • 71.
  • 72.
  • 73.
  • 74.
  • 75. The inventor doesn’t have to be the manufacturer. Good idea or not, it’s expensive to produce a good product – research, prototyping, marketing. These barriers could be preventing some of the world’s greatest products from reaching markets. Product Development
  • 76.
  • 77.
  • 78.
  • 79.
  • 80. Put our marketing hats back on.
  • 81. What is the problem?
  • 82. Moms want to cook for their families everyday, but work, budget, time, capabilities get in the way.
  • 83.
  • 84. Maggi moms want to cook more frequently
  • 85.
  • 86.
  • 87.
  • 88.
  • 89.
  • 90. 500,000+ visits 2014 YTD 1M+ fans 3k followers “How to Cook Videos” 40k-90k views 35% of visits via Mobile —Campaign-agnostic asset —Content assets for search —Foundation for eCommerce
  • 91.
  • 92.
  • 93. INTRAPRENEURSHIP —Internal integration & networking —Encouraging innovation —Employee Ambassadorship —Increasing employee savings, fitness levels, etc. —Product R&D —CommR&D —Customer Service —Distribution —Agile Promotion Problem Sources —Desire for connectivity —Seeking exploration —Searching for new experiences —FOMO / YOLO —Help to eat heathy, finish school, find a job, find a new job —Urbanization —Typhoon season —Togetherness at Christmas —Participate in Nationbuilding
  • 94. INTRAPRENEURSHIP —Internal integration & networking —Encouraging innovation —Employee Ambassadorship —Increasing employee savings, fitness levels, etc. —Product R&D —CommR&D —Customer Service —Distribution —Agile Promotion —Desire for connectivity —Seeking exploration —Searching for new experiences —FOMO / YOLO —Help to eat heathy, finish school, find a job, find a new job —Urbanization —Typhoon season —Togetherness at Christmas —Participate in Nationbuilding
  • 95. Problem Sources —39% Smarpthonepenetration, projected to grow to 50% next year —72% of respondents had researched products while in-store —42% of respondents multitask with TV + Smartphone —85% Performed mobile search after seeing an ad —Yearning for real-world —Detachment from connectivity —Value of analog —Good experiences get shared, spread online —Product Usage data —Consumption data —Personal analytics —Performance Analytics —Search & WOM Volumes —Cut-through creative solutions —Build solutions! —Connect real world + physical world —Elevating reatail
  • 96. —39% Smarpthonepenetration, projected to grow to 50% next year —72% of respondents had researched products while in-store —42% of respondents multitask with TV + Smartphone —85% Performed mobile search after seeing an ad —Yearning for real-world —Detachment from connectivity —Value of analog —Good experiences get shared, spread online —Product Usage data —Consumption data —Personal analytics —Performance Analytics —Search & WOM Volumes —Cut-through creative solutions —Build solutions! —Connect real world + physical world —Elevating reatail
  • 97.
  • 98.
  • 99.
  • 100. Find the deck here –www.beyourdigitalbest.com @beaa
  • 101. ATTRIBUTION Slide 14 https://www.flickr.com/photos/28134808@N02/4956081877 https://www.flickr.com/photos/rmlowe/3281353786 Slide 79 https://www.flickr.com/photos/kamoteus/2421048904 https://www.flickr.com/photos/gregwalters/193137589 https://www.flickr.com/photos/industriarts/3818178190 https://www.flickr.com/photos/dbgg1979/5282097770 https://www.flickr.com/photos/75574760@N00/1520082789 https://www.flickr.com/photos/iamagenious/2402107161 https://www.flickr.com/photos/queenkv/55808131 https://www.flickr.com/photos/krisrex/347965516 https://www.flickr.com/photos/iamagenious/2316895561 https://www.flickr.com/photos/kabuki0420/290165008 https://www.flickr.com/photos/ohbernadine/4410632658 https://www.flickr.com/photos/industriarts/3818177956 Slide 90 Building designed by AntonisMakriyannisfrom the Noun Project User designed by Luis Prado from the Noun Project Philippines designed by NherwinArdoñafrom the Noun Project Slide 91 Smartphone designed by George Agpoonfrom the Noun Project Data designed by Brandosaur.us from the Noun Project Event designed by Christian Wad from the Noun Project Robot designed by Simon Child from the Noun Project Slide 94 https://www.flickr.com/photos/ataferner/14867050919 Slide 96 https://www.flickr.com/photos/ltdemartinet/8331549172 Slide 97 https://www.flickr.com/photos/66136586@N04/9594895700