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Events: Creating Value Rob CaptijnStrategy Director BENG!NY
Rob Captijn. ► In the industry since 1989. Serving brands on 4     continents from Amsterdam Office. ► Industry innovator, delivering 4 books, countless     articles, columns,key notes and lectures. ► Collector of  Dutch Best Event Awards.      Currently chairman of it’s jury.  ► Here to merge the best of 2 industry standards.
Holland. ► No, we do not wear wooden shoes to work.
Holland. ► No, we do not wear wooden shoes to work. ► Mistrust orange cheese from Holland.
Holland. ► No, we do not wear wooden shoes to work. ► Mistrust orange cheese from Holland.  ► Yes, drugs are very illegal in the Netherlands too.
Holland. ► No, we do not wear wooden shoes to work. ► Mistrust orange cheese from Holland.  ► Yes, drugs are very illegal in the Netherlands too. ► No, Dutch girls do not walk the streets topless.
Holland. ► No, we do not wear wooden shoes to work. ► Mistrust orange cheese from Holland.  ► Yes, drugs are very illegal in the Netherlands too. ► No, Dutch girls do not walk the streets topless. ► All in healthcare coverage is $ 2,000.00 a year.
Serving all senses…
Serving all senses… ► No other medium touches mind, body and soul     more intense than an event.
Serving all senses… ► No other medium touches mind, body and soul     more intense than an event.  ► A great event is designed like a supermarket. It     gently pushes you towards check out.
Serving all senses… ► No other medium touches mind, body and soul     more intense than an event.  ► A great event is designed like a supermarket. It     gently pushes you towards check out. ► In terms of cost per contact, an event is the most     expensive medium of all. Choose your arms right.
Serving all senses… ► No other medium touches mind, body and soul     more intense than an event.  ► A great event is designed like a supermarket. It     gently pushes you towards check out. ► In terms of cost per contact, an event is the most     expensive medium of all. Choose your arms right. ► If  Frank Gehry was driven by cost reduction     and profit optimization alone, the world would     be a much uglier place.
Delivering value.
Delivering value. ► Organizing has become a commodity. It is     hardly a USP anymore.
Delivering value. ► Organizing has become a commodity. It is     hardly a USP anymore.   ► Real ROI comes from better strategies, sharper     concepts and smarter integration.
Delivering value. ► Organizing has become a commodity. It is     hardly a USP anymore.   ► Real ROI comes from better strategies, sharper     concepts and smarter integration. ► What great events deliver: brand awareness,     preference, sales, satisfaction and loyalty.
Delivering value. ► Organizing has become a commodity. It is     hardly a USP anymore.   ► Real ROI comes from better strategies, sharper     concepts and smarter integration. ► What great events deliver: brand awareness,     preference, sales, satisfaction and loyalty.  ► Stop thinking like a purchase department. Start     creating true value.
Stop wasting money.
Stop wasting money. ► From every marketing dollar 50 cents gets lost.      If only you knew which 50 cents…
Stop wasting money. ► From every marketing dollar 50 cents gets lost.      If only you knew which 50 cents…      Invest in new clients, their growth or retention.
Stop wasting money. ► From every marketing dollar 50 cents gets lost.      If only you knew which 50 cents…      Invest in new clients, their growth or retention. ► The budget: determine per prospect/client group,     what their development is worth to the company.
Stop wasting money. ► From every marketing dollar 50 cents gets lost.      If only you knew which 50 cents…      Invest in new clients, their growth or retention. ► The budget: determine per prospect/client group,     what their development is worth to the company. ► Optimize your prospect and client contacts.      In form, frequency and relevance.
Stop wasting money. ► From every marketing dollar 50 cents gets lost.      If only you knew which 50 cents…      Invest in new clients, their growth or retention. ► The budget: determine per prospect/client group,     what their development is worth to the company. ► Optimize your prospect and client contacts.      In form, frequency and relevance. ► Each contact should be valuable and bring     prospects and clients to the next level.
To really make a BENG!
1. Story telling selling
1. Story telling selling ► Set clear goals.
1. Story telling selling ► Set clear goals. ► Map target group perception of these goals.
1. Story telling selling ► Set clear goals. ► Map target group perception of these goals. ► Define convincing arguments
1. Story telling selling ► Set clear goals. ► Map target group perception of these goals. ► Define convincing arguments    ► Wrap these arguments in brand values.
1. Story telling selling ► Set clear goals. ► Map target group perception of these goals. ► Define convincing arguments    ► Wrap these arguments in brand values.    ► Make “row 4 seat 2” understand how to contribute.
1. Story telling selling ► Set clear goals. ► Map target group perception of these goals. ► Define convincing arguments.    ► Wrap these arguments in brand values.    ► Make “row 4 seat 2” understand how to contribute. ► Be authentic, honest, inspiring and fun.
2. The rationale of creativity
2. The rationale of creativity ► Base your creativity on brand values.
2. The rationale of creativity ► Base your creativity on brand values. ► Audience should be pulled out of “safety zone”.
2. The rationale of creativity ► Base your creativity on brand values. ► Audience should be pulled out of “safety zone”. ► Motivate each conceptual element’s relevance.
2. The rationale of creativity ► Base your creativity on brand values. ► Audience should be pulled out of “safety zone”. ► Motivate each conceptual element’s relevance. ► All elements form “chain gang” towards checkout.
2. The rationale of creativity ► Base your creativity on brand values. ► Audience should be pulled out of “safety zone”. ► Motivate each conceptual element’s relevance. ► All elements form “chain gang” towards checkout. ► Reality check: is the audience showing up for      your story or your creative “incentive”?
3. Content Management.
3. Content Management. ► Minimize monologues. Make your audience     see, hear, feel, smell & taste your story.
3. Content Management. ► Minimize monologues. Make your audience     see, hear, feel, smell & taste your story. ► Make content valuable to each individual.
3. Content Management. ► Minimize monologues. Make your audience     see, hear, feel, smell & taste your story. ► Make content valuable to each individual. ► Make call to action feel like the logical/right     thing to do. Create the opportunity to act.
3. Content Management. ► Minimize monologues. Make your audience     see, hear, feel, smell & taste your story. ► Make content valuable to each individual. ► Make call to action feel like the logical/right     thing to do. Create the opportunity to act. ► Interact, interact, interact!
4. Buzz and Interaction
4. Buzz and Interaction ► Create a valuable social network around the     event.
4. Buzz and Interaction ► Create a valuable social network around the     event. ► Create a great mobile experience.
4. Buzz and Interaction ► Create a valuable social network around the     event. ► Create a great mobile experience. ► Use Twitter editors for live interaction.
4. Buzz and Interaction ► Create a valuable social network around the     event. ► Create a great mobile experience. ► Use Twitter editors for live interaction.  ► Share/stream your content.
4. Buzz and Interaction ► Create a valuable social network around the     event. ► Create a great mobile experience. ► Use Twitter editors for live interaction.  ► Share/stream your content.  ► Stimulate comments, ratings and discussions.
5. Evaluation.
5. Evaluation. ► Evaluate and adjust every step of the way.
5. Evaluation. ► Evaluate and adjust every step of the way.   ► Avoid social desirability. Get real answers.
5. Evaluation. ► Evaluate and adjust every step of the way.   ► Avoid social desirability. Get real answers. ► Find out if the event was really valuable.
5. Evaluation. ► Evaluate and adjust every step of the way.   ► Avoid social desirability. Get real answers. ► Find out if the event was really valuable. ► Track and evaluate direct results.
In Conclusion...
In Conclusion... ► An event is a powerful weapon. Handle it with precision and it will be breathtakingly effective.
In Conclusion... ► An event is a powerful weapon. Handle it with precision and it will be breathtakingly effective.      ► It is the mother of all social media. At some point    web and cell need to cross over to the real world.
In Conclusion... ► An event is a powerful weapon. Handle it with precision and it will be breathtakingly effective.      ► It is the mother of all social media. At some point    web and cell need to cross over to the real world. ► A lot of it’s potential is still unused.
In Conclusion... ► An event is a powerful weapon. Handle it with precision and it will be breathtakingly effective.      ► It is the mother of all social media. At some point    web and cell need to cross over to the real world. ► A lot of it’s potential is still unused.  ► So start creating value today!
www.bengny.com

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Beng Value of Events

  • 1. Events: Creating Value Rob CaptijnStrategy Director BENG!NY
  • 2. Rob Captijn. ► In the industry since 1989. Serving brands on 4 continents from Amsterdam Office. ► Industry innovator, delivering 4 books, countless articles, columns,key notes and lectures. ► Collector of Dutch Best Event Awards. Currently chairman of it’s jury. ► Here to merge the best of 2 industry standards.
  • 3. Holland. ► No, we do not wear wooden shoes to work.
  • 4. Holland. ► No, we do not wear wooden shoes to work. ► Mistrust orange cheese from Holland.
  • 5. Holland. ► No, we do not wear wooden shoes to work. ► Mistrust orange cheese from Holland. ► Yes, drugs are very illegal in the Netherlands too.
  • 6. Holland. ► No, we do not wear wooden shoes to work. ► Mistrust orange cheese from Holland. ► Yes, drugs are very illegal in the Netherlands too. ► No, Dutch girls do not walk the streets topless.
  • 7. Holland. ► No, we do not wear wooden shoes to work. ► Mistrust orange cheese from Holland. ► Yes, drugs are very illegal in the Netherlands too. ► No, Dutch girls do not walk the streets topless. ► All in healthcare coverage is $ 2,000.00 a year.
  • 9. Serving all senses… ► No other medium touches mind, body and soul more intense than an event.
  • 10. Serving all senses… ► No other medium touches mind, body and soul more intense than an event. ► A great event is designed like a supermarket. It gently pushes you towards check out.
  • 11. Serving all senses… ► No other medium touches mind, body and soul more intense than an event. ► A great event is designed like a supermarket. It gently pushes you towards check out. ► In terms of cost per contact, an event is the most expensive medium of all. Choose your arms right.
  • 12. Serving all senses… ► No other medium touches mind, body and soul more intense than an event. ► A great event is designed like a supermarket. It gently pushes you towards check out. ► In terms of cost per contact, an event is the most expensive medium of all. Choose your arms right. ► If Frank Gehry was driven by cost reduction and profit optimization alone, the world would be a much uglier place.
  • 14. Delivering value. ► Organizing has become a commodity. It is hardly a USP anymore.
  • 15. Delivering value. ► Organizing has become a commodity. It is hardly a USP anymore. ► Real ROI comes from better strategies, sharper concepts and smarter integration.
  • 16. Delivering value. ► Organizing has become a commodity. It is hardly a USP anymore. ► Real ROI comes from better strategies, sharper concepts and smarter integration. ► What great events deliver: brand awareness, preference, sales, satisfaction and loyalty.
  • 17. Delivering value. ► Organizing has become a commodity. It is hardly a USP anymore. ► Real ROI comes from better strategies, sharper concepts and smarter integration. ► What great events deliver: brand awareness, preference, sales, satisfaction and loyalty. ► Stop thinking like a purchase department. Start creating true value.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 24. Stop wasting money. ► From every marketing dollar 50 cents gets lost. If only you knew which 50 cents…
  • 25. Stop wasting money. ► From every marketing dollar 50 cents gets lost. If only you knew which 50 cents… Invest in new clients, their growth or retention.
  • 26. Stop wasting money. ► From every marketing dollar 50 cents gets lost. If only you knew which 50 cents… Invest in new clients, their growth or retention. ► The budget: determine per prospect/client group, what their development is worth to the company.
  • 27. Stop wasting money. ► From every marketing dollar 50 cents gets lost. If only you knew which 50 cents… Invest in new clients, their growth or retention. ► The budget: determine per prospect/client group, what their development is worth to the company. ► Optimize your prospect and client contacts. In form, frequency and relevance.
  • 28. Stop wasting money. ► From every marketing dollar 50 cents gets lost. If only you knew which 50 cents… Invest in new clients, their growth or retention. ► The budget: determine per prospect/client group, what their development is worth to the company. ► Optimize your prospect and client contacts. In form, frequency and relevance. ► Each contact should be valuable and bring prospects and clients to the next level.
  • 29. To really make a BENG!
  • 30. 1. Story telling selling
  • 31. 1. Story telling selling ► Set clear goals.
  • 32. 1. Story telling selling ► Set clear goals. ► Map target group perception of these goals.
  • 33. 1. Story telling selling ► Set clear goals. ► Map target group perception of these goals. ► Define convincing arguments
  • 34. 1. Story telling selling ► Set clear goals. ► Map target group perception of these goals. ► Define convincing arguments ► Wrap these arguments in brand values.
  • 35. 1. Story telling selling ► Set clear goals. ► Map target group perception of these goals. ► Define convincing arguments ► Wrap these arguments in brand values. ► Make “row 4 seat 2” understand how to contribute.
  • 36. 1. Story telling selling ► Set clear goals. ► Map target group perception of these goals. ► Define convincing arguments. ► Wrap these arguments in brand values. ► Make “row 4 seat 2” understand how to contribute. ► Be authentic, honest, inspiring and fun.
  • 37. 2. The rationale of creativity
  • 38. 2. The rationale of creativity ► Base your creativity on brand values.
  • 39. 2. The rationale of creativity ► Base your creativity on brand values. ► Audience should be pulled out of “safety zone”.
  • 40. 2. The rationale of creativity ► Base your creativity on brand values. ► Audience should be pulled out of “safety zone”. ► Motivate each conceptual element’s relevance.
  • 41. 2. The rationale of creativity ► Base your creativity on brand values. ► Audience should be pulled out of “safety zone”. ► Motivate each conceptual element’s relevance. ► All elements form “chain gang” towards checkout.
  • 42. 2. The rationale of creativity ► Base your creativity on brand values. ► Audience should be pulled out of “safety zone”. ► Motivate each conceptual element’s relevance. ► All elements form “chain gang” towards checkout. ► Reality check: is the audience showing up for your story or your creative “incentive”?
  • 44. 3. Content Management. ► Minimize monologues. Make your audience see, hear, feel, smell & taste your story.
  • 45. 3. Content Management. ► Minimize monologues. Make your audience see, hear, feel, smell & taste your story. ► Make content valuable to each individual.
  • 46. 3. Content Management. ► Minimize monologues. Make your audience see, hear, feel, smell & taste your story. ► Make content valuable to each individual. ► Make call to action feel like the logical/right thing to do. Create the opportunity to act.
  • 47. 3. Content Management. ► Minimize monologues. Make your audience see, hear, feel, smell & taste your story. ► Make content valuable to each individual. ► Make call to action feel like the logical/right thing to do. Create the opportunity to act. ► Interact, interact, interact!
  • 48. 4. Buzz and Interaction
  • 49. 4. Buzz and Interaction ► Create a valuable social network around the event.
  • 50. 4. Buzz and Interaction ► Create a valuable social network around the event. ► Create a great mobile experience.
  • 51. 4. Buzz and Interaction ► Create a valuable social network around the event. ► Create a great mobile experience. ► Use Twitter editors for live interaction.
  • 52. 4. Buzz and Interaction ► Create a valuable social network around the event. ► Create a great mobile experience. ► Use Twitter editors for live interaction. ► Share/stream your content.
  • 53. 4. Buzz and Interaction ► Create a valuable social network around the event. ► Create a great mobile experience. ► Use Twitter editors for live interaction. ► Share/stream your content. ► Stimulate comments, ratings and discussions.
  • 55. 5. Evaluation. ► Evaluate and adjust every step of the way.
  • 56. 5. Evaluation. ► Evaluate and adjust every step of the way. ► Avoid social desirability. Get real answers.
  • 57. 5. Evaluation. ► Evaluate and adjust every step of the way. ► Avoid social desirability. Get real answers. ► Find out if the event was really valuable.
  • 58. 5. Evaluation. ► Evaluate and adjust every step of the way. ► Avoid social desirability. Get real answers. ► Find out if the event was really valuable. ► Track and evaluate direct results.
  • 60. In Conclusion... ► An event is a powerful weapon. Handle it with precision and it will be breathtakingly effective.
  • 61. In Conclusion... ► An event is a powerful weapon. Handle it with precision and it will be breathtakingly effective. ► It is the mother of all social media. At some point web and cell need to cross over to the real world.
  • 62. In Conclusion... ► An event is a powerful weapon. Handle it with precision and it will be breathtakingly effective. ► It is the mother of all social media. At some point web and cell need to cross over to the real world. ► A lot of it’s potential is still unused.
  • 63. In Conclusion... ► An event is a powerful weapon. Handle it with precision and it will be breathtakingly effective. ► It is the mother of all social media. At some point web and cell need to cross over to the real world. ► A lot of it’s potential is still unused. ► So start creating value today!