Social networks and new web 2.0 technology tools are often heralded as having the potential to bring increased connectivity and broad scale social change. CTCs and the clients who frequent them, often multi-lingual and low-income, face unique challenges in accessing and utilizing these tools. How can we, as non-profit technology advocates, take responsibility for addressing gaps in accessibility and usability in technology tools that are meant to work across diverse communities and make the world a more just, equitable place?

1. Friending Community Technology Centers in the World of Social Networks Brittney Fosbrook, Homeless Prenatal Program (HPP) Karl Robillard, St. Anthony Foundation Salena Bailey, San Francisco Network Ministries Scott Reed, Digital Arts Service Corps, HPP

3. Goals

6. Locating Ourselves and Our Work

7. Question 1: When you think of web 2.0 technology, who in your organization benefits and why? Image provided by: http://www.kellblog.com/

8. Key Stakeholders Fundraising Media/Communications

9. Key Stakeholders Fundraising Media/Communications BUT, What about our Students?

10. Students in the Tenderloin Technology Lab were asked: What resources are you interested in?

12. Question 2: What do you see as barriers to using technology?

13. Access and anxiety– No, Really.

14. "There is, in fact, no teaching without learning. One requires the other." --Paulo Freire, Pedagogy of Freedom

15. Drop-In Lab and Our “Regulars”

16. Question 3: As people with technology experience that want to make a difference in the world how best can we share our skills in direct service?

17. Volunteers supporting our clients

18. The CTC at Homeless Prenatal Program

19. What kind of opportunities are available to help in CTCs?

20. What kind of opportunities are available to help in CTCs?

21. Tutor Values and Open Labs Creating expectations of support and access beyond skill acquisition and job training.

23. Evaluation Code: 208 How Was this Session? Call In Text Online Call 404.939.4909 Enter Code 208 Text 208 to 69866 Visit nten.org/ntc-eval Enter Code 208 Session feedback powered by: Tell Us and You Could Win a Free 2011 NTC Registration!