I feel this will help for management students

1. WELCOME

7. FORMAL VS INFORMAL COMMUNICATION 7. Fast and un-structured 7. Slow and structured 6. Flexible and instable 6. Stable and rigid 5. Personal and social 5. Impersonal 4. Directed towards goals and need satisfaction of individual 4.Oriented towards goals and task of the enterprise 3. Cuts across formal relationships 3. Part of organization structure 2. Un planned and spontaneous 2. Planned and systematic 1. Un official channel 1. Official channel Informal communication Formal communication

9. ORAL VS WRITTEN COMMUNICATION 8. Letter, memos, handbooks, manual s reports are examples 8. Face to face constancies groups meeting telephone are examples 7. Expensive and stable 7. Economical 6. Suitable for length and organized message 6. Suitable for short messages 5. Authentic and credible records 5. No permanent record 4. Rigid slow and elaborate 4. Flexible and faster 3. Feed back is delayed 3. Feedback is quick and instantaneous 2. Generally formal and less ambiguous 2. Generally informal 1. Involves writing and reading 1. Involves talking and listening WRITTEN ORAL

16. THANK YOU