Dustin Lanier of Civic Initiatives discusses the value of Customer Lifecycle Management (CLM) for government agencies. Brian Ross of Novatus then introduces and demonstrates the CLM solution available through BidSync.
Watch the webinar here: http://www.bidsync.com/resources/webinar/2012-09-14-discover-the-value-of-clm/
2. Agenda
!! Welcome by JessicaWilson, BidSync
!! Introductions by Jon Moody, BidSync
!! Dustin Lanier, Civic Initiatives
!! Bryan Ross, Novatus
!! Q & A, All team
4. !! Dustin Lanier
Principal for Civic Initiatives, held a variety of leadership roles
related to strategic planning and contracting inTexas state
government over 10 years. As the Executive Director for the
Council on Competitive Government, Lanier led multiple
procurement initiatives on behalf of state leadership which were
responsible for over $37 million in savings, in diverse spend
categories, including fleet, fuel, print, mail, electronic payments,
software licensing, and geographic information assets.
10. Putting the PORTFOLIO INTO perspective
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Advise/Oversee
Low Commonality
High Complexity
Lead
High Commonality
High Complexity
Catalog/Coops
Low Commonality
Low Complexity
Term Contracts
High Commonality
Low Complexity
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The Big Picture
Increasing
Complexity
(TCO and
Risk)
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Increasing Commonality
Term Contracts
High Commonality
Low Complexity
Catalog/Coops
Low Commonality
Low Complexity
Catalog/Coops
Low Commonality
Low Complexity
Catalog/Coops
Low Commonality
Low Complexity
15. Novatus Partnership
!! SAAS offering to be sold as a stand-alone solution or as an
extension to a source-to-pay solution.
!! Tightly integrated with sourcing and purchasing processes.
!! Single Sign On (SSO) technology
!! Supported and Implemented by BidSync
18. Our Partnership Value Proposition
!! Provide a solution for customers to maximize value of existing contracts
!! Single, integrated solution from sourcing event to contract creation to
contract oversight
!! Track spend against contract
!! Manage contracts by spend categories
!! Monitor / track key contract milestones, end dates, terms and conditions
!! Single vendor solution and support
19. Public Sector Clients Using Novatus CLM
!! Minnesota Public Schools, Dist 1
!! Polk County, FL
!! St. Johns County
!! Dallas Police & Fire
!! Sempra US Gas & Power
!! Seattle Cancer Center
!! Cypress Care
!! Covenant Care
!! Central Maine HC
!! API Healthcare
!! Akron General
!! College Board, Inc.
!! CompTIA
!! Halifax Health
!! Yukon Health