This document discusses how to measure the success of social media efforts for a business. It begins by noting that many businesses create social media accounts but do not know if their efforts are worthwhile. The document then provides tips on determining social media goals and which metrics to track on different channels like Facebook, Twitter, and LinkedIn to understand if goals are being achieved. These include tracking likes, shares, clicks, and other engagement metrics. Management tools like Hootsuite and Buffer that allow monitoring multiple channels are also presented. Finally, the document suggests first implementing social media and tracking initial metrics to see if any adjustments need to be made.
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How to measure the success of my social media
1. We have already covered which social media channels to use and what to post
on them, so the next logical step is, is it worth all that effort?
We all know how popular Social Media is, after all it's free, accessible (just need
internet access) and simple to use (all social media networks have a legal
obligation to not allow accounts to under 13's however we know people younger
than this subscribe and people into their 90's also use Facebook and other
social media channels).
So many businesses create social media accounts and start posting. And they
keep posting and posting and posting...
But do you know if your social media channels are working or not?
This webinar will show you what to measure and if all your social media effort
and activity is worthwhile...
There is a link at the end of this deck to the associated blog and webinar
recording.
How to
6. The way people buy has changed
more in the past 10 years
than in the past 100!
7. • 74% of todays consumers do most
of their research online
• 57% complete their purchase before
speaking to sales
• 84% of business leaders use social
to make their buying decisions.
9. Clear business aim
• Attract more leads
• Raise your business profile
• More website traffic
• Build an online community
• Increase membership
• Share information
• Sell your products/services
• Build your Newsletter list
• Demonstrate your product/service
11. Which social media actions
• Raise your business profile – Shares
• Share information – Shares
• Attract more leads – Clicks
• More website traffic - Clicks
• Increase membership - Clicks
• Sell your products/services - Clicks
• Build your Newsletter list - Clicks
• Demonstrate your product/service – Clicks/Views
• Build an online community – Comments
12. Which social media channels
• Raise your business profile – Twitter, Instagram,
Facebook, LinkedIn
• Share information – Twitter, FB, LinkedIn
• Attract more leads – Clicks to signup form:
webinar, event
• More website traffic - Clicks
• Increase membership – Raise profile, share
benefits.
• Sell your products/services Blogs, Youtube,
Pinterest, Instagram
• Build your Newsletter list – Share Blogs, Free
Guides
• Demonstrate your product/service – YouTube
• Build an online community –
Facebook, LinkedIn Groups
13. Action LinkedIn Twitter Facebook
• Raise your business profile
• Share Information
• Attract more leads
• More website traffic
• Increase membership
• Sell products/services
• Build your Newsletter list
• Demonstrate your
product/service
• Build an online community
Shares
Shares
Clicks
Clicks
Clicks
Clicks
Clicks
Clicks
Comment
s/Shares
L C S
L C S
Clicks
Clicks
Clicks
Clicks/Sal
es
Sign ups
Clicks
LCS
Retweet
Retweets
Clicks
Clicks
Sign Ups
Clicks/sa
les
Sign ups
Clicks
LCS
Shares
Shares
Clicks
Clicks
Sign Ups
Clicks/sale
s
Sign Ups
Clicks
LCS
Which social media actions
to measure
29. For more info
•Follow me on Twitter @helencoldicott
•Connect on LinkedIn Helen Davies (nee Coldicott)
•Follow me on SlideShare – Coldicott Freelance Training
•Call me for some Social Media Advice 01905 23902
31. BizSmart aims to help business owners of small and medium sized
businesses to create value and scale their businesses through
sound practical business support by providing insight, Clarity
combined with a real determination to help you succeed.
You can access webinars and presentations like this and more
besides through our SmartRoom service here
You can read the associated blog and listen to a live recording of
this presentation by clicking here
You can read Helen’s profile here
32. •Need a sounding board for your ideas?
•Need to know what to prioritise?
•Want someone to challenge your assumptions?