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Telephony Through Ruby Colored Lenses
1.
Telephony Through Ruby Colored
Lenses Ben Klang @bklang
2.
3.
Why Voice Applications
4.
Why Voice Applications What
is a Voice Application
5.
Why Voice Applications What
is a Voice Application Voice Application Examples
6.
Why Voice Applications What
is a Voice Application Voice Application Examples Adhearsion: The Ruby Lens
7.
State of Voice
Technology: The Dark Ages
8.
State of Voice
Technology: The Dark Ages < AD 2000
9.
The Dark Ages:
< AD 2000 TDM PBX http://www.flickr.com/photos/dannyman/320310144/
10.
The Dark Ages:
< AD 2000 Proprietary http://www.flickr.com/photos/dannyman/320310144/
11.
The Dark Ages:
< AD 2000 Proprietary $$$ http://www.flickr.com/photos/dannyman/320310144/
12.
The Dark Ages:
< AD 2000 Islands of Functionality
13.
The Dark Ages:
< AD 2000 Minimal/Non-Existent API
14.
The Dark Ages:
< AD 2000 Limited Management Tools
15.
The Dark Ages:
< AD 2000 Limited Management Tools Automation? What Automation?
16.
The Dark Ages:
< AD 2000 Limited Management Tools Automation? What Automation?
17.
State of Voice
Technology: The Last Ten Years
18.
The Last Ten
Years Emergence of VoIP
19.
The Last Ten
Years Emergence of VoIP
20.
The Last Ten
Years Emergence of VoIP
21.
The Last Ten
Years Emergence of VoIP
22.
The Last Ten
Years Smarter Endpoints
23.
The Last Ten
Years Smarter Endpoints
24.
The Last Ten
Years Smarter Endpoints
25.
The Last Ten
Years Smarter Endpoints
26.
The Last Ten
Years Convergence
27.
The Last Ten
Years Convergence Instant Messaging - Presence
28.
The Last Ten
Years Beginnings of Truly Unified Communications
29.
State of Voice
Technology: The Next Ten Years Other than going mobile, the end- user experience has not changed much since 1950s or even 1920s
30.
The Next Ten
Years Further Decentralization Skype largest international carrier by minutes
31.
The Next Ten
Years Open Architecture Fewer Telco APIs, more Web APIS
32.
The Next Ten
Years Federation
33.
The Next Ten
Years Multi-Modal Integration
34.
The Next Ten
Years Multi-Modal Integration Voice - Text - Video - Presence
35.
The Next Ten
Years Collaboration
36.
The Next Ten
Years Collaboration Desktops - Documents
37.
The Next Ten
Years
38.
The Next Ten
Years Now is an exciting time to be working with Voice
39.
What is a
Voice Application?
40.
A Voice Application... Interacts
with Audio Stream
41.
A Voice Application... Interacts
with Audio Stream
42.
A Voice Application... Interacts
with Audio Stream
43.
A Voice Application... Integrates
Communication Channels http://www.flickr.com/photos/32277674@N08/3697187859/
44.
A Voice Application... Goes
Beyond a Phone Call
45.
Voice Application Examples
46.
Voice Application Examples
Live Translation Service
47.
Voice Application Examples Automated
Reminder Calls
48.
Voice Application Examples Automated
Reminder Calls
49.
Voice Application Examples Automated
Reminder Calls
50.
Voice Application Examples Automated
Reminder Calls
51.
Voice Application Examples
Mid-Call Assistive Services http://books.google.com.br/books?id=ekYEAAAAMBAJ&printsec=frontcover&dq=7+july+1948+life+magazine&source=bl&ots=nV3HS1HwEk&sig=iHzNtgI-gJ7bnlAoEUX0q4BBZn4&hl=pt- BR&sa=X&ei=32k_UKXeEumx0AHaoYGYAg&ved=0CDQQ6AEwAQ#v=onepage&q=7%20july%201948%20life%20magazine&f=false
52.
Voice Application Examples
CRM Integration
53.
Polling & Surveys
54.
Voice Application Examples
Over-the-Top Services
55.
56.
But wait...
57.
But wait... telephony is
HARD right?? Photo by Joseph A. Carr from http://en.wikipedia.org/wiki/File:JT_Switchboard_770x540.jpg
58.
Code Sample (comfort
zone) Don’t Panic
59.
Code Sample (comfort
zone) Don’t Panic
60.
Code Sample (comfort
zone) Don’t Panic
61.
The Ruby Lens
62.
Adhearsion: The Ruby
Approach Voice Application Framework
63.
Adhearsion: The Ruby
Approach
64.
Adhearsion: The Ruby
Approach Hosting flexibility (VM, PaaS, anywhere)
65.
Adhearsion: The Ruby
Approach Many integration points DRb ActiveRecord Rails XMPP
66.
Adhearsion: The Ruby
Approach Platform Agnostic
67.
Adhearsion: The Ruby
Approach Just Ruby
68.
Adhearsion: The Ruby
Approach Simple, Extensible API
69.
Adhearsion: The Ruby
Approach Get Started ahn create ahn generate controller foo rake config:show cd rubyhoedown2012 take
70.
Adhearsion: The Ruby
Approach Get Connected adhearsion.com github.com/adhearsion/adhearsion
71.
adhearsionconf.com
72.
Thanks! Questions?
Ben Klang @bklang
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