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ICT IN
                                                       KENYA

        #140Friday       	
  
    Sector	
  Policy	
  Paper	
  
ICT	
  INDUSTRY	
  DEVELOPMENT	
  &	
  GOVERNMENT	
  
                      INCLUSION	
  
                 Nairobi	
  3rd	
  April	
  2012	
  
ICT IN
KENYA




    2	
  
CONTEXT	
                                                                                                                     ICT IN
                                                                                                                              KENYA
CREATING	
  A	
  SUSTAINABLE	
  ICT	
  INDUSTRY	
  WITHIN	
  KENYA	
  


                     q    The	
  Kenyan	
  ICT	
  industry	
  is	
  immature	
  and	
  suffers	
  from	
  significant	
  internaSonal	
  compeKKon	
  
                     q    Vision	
  2030	
  for	
  Kenya	
  provides	
  a	
  high-­‐level	
  vision	
  for	
  economic	
  development	
  
   SITUATION	
  
                     q    The	
  Kenyan	
  governmental	
  legislaSon	
  lacks	
  a	
  clear	
  ICT	
  vision	
  to	
  support	
  development	
  	
  
                     q    Planned	
  ICT	
  developments	
  within	
  the	
  Kenyan	
  government	
  offers	
  a	
  large	
  internal	
  market	
  


                     q    The	
  scaDered	
  ICT	
  landscape	
  lacks	
  sufficient	
  structure	
  and	
  organizaKon	
  to	
  aDend	
  the	
  market	
  
                     q    Kenyan	
  ICT	
  educaKon	
  lacks	
  focus	
  to	
  aDend	
  to	
  specific	
  needs	
  for	
  all	
  types	
  of	
  industry	
  players	
  
COMPLICATION	
  
                     q    ICT	
  development	
  lacks	
  vision	
  and	
  support	
  to	
  aDract	
  investors	
  
                     q    InternaKonal	
  players	
  see	
  ample	
  opportunity,	
  endangering	
  the	
  local	
  compeKKve	
  posiKon	
  



                     ü  How	
  do	
  we	
  develop	
  a	
  strong	
  ICT	
  industry	
  in	
  Kenya	
  making	
  opSmal	
  re-­‐use	
  of	
  exisSng	
  means?	
  
  CHALLENGE	
        ü  How	
  do	
  we	
  ensure	
  sustainable	
  development	
  fiYng	
  within	
  Vision	
  2030	
  for	
  Kenya	
  
                     ü  How	
  can	
  we	
  align	
  all	
  local/internaSonal	
  stakeholders	
  creaSng	
  a	
  win-­‐win	
  situaSon	
  for	
  all	
  


  INTENTION	
        Ø  WE	
  PROPOSE	
  THE	
  FOLLOWING	
  PLAN	
  FOR	
  SYNERGY	
  WITH	
  GOVERNMENT	
  

                                                                                                                                                              4	
  
INDUSTRY	
  ANALYSIS	
                                                                                                                            ICT IN
                                                                                                                                                  KENYA
THE	
  KENYAN	
  INDUSTRY	
  ASSESSMENT	
  SHOWS	
  CLEAR	
  AREAS	
  FOR	
  ATTENTION	
  

     Strengths	
                                                                       Weaknesses	
  



                                         S                                                                           W
     	
                                                                                	
  




            §  Private	
  sector	
  recognises	
  need	
  for	
  beDer	
                     §  Sub-­‐opSmal	
  procurement	
  process	
  for	
  local	
  players	
  
                engagement	
  with	
  Government	
                                            §  Lack	
  of	
  tailored	
  (tax)	
  legislaSon	
  
            §  Large	
  internal	
  Kenyan	
  market	
                                       §  Technical	
  educaSon	
  and	
  industry	
  needs	
  misaligned	
  	
  
            §  ICT	
  inclusion	
  in	
  Vision	
  2030	
                                    §  Limited	
  availability	
  of	
  investments	
  
            §  Recent	
  technological	
  advancement	
  (Fiber)	
                           §  Lack	
  of	
  governmental	
  ICT	
  representaSon	
  
            §  AmbiSous	
  Workforce	
                                                       §  Lack	
  of	
  Public	
  Private	
  Partnerships	
  in	
  ICT	
  (PPP’s)	
  
            §  Acknowledged	
  innovaSons/technologies	
  (MPESA)	
                          §  DiplomaSc	
  services	
  lack	
  focus	
  on	
  ICT	
  opportuniSes	
  

     OpportuniKes	
                                                                    Threats	
  



                                       O                                                                                  T
     	
                                                                                	
  




            §  Significant	
  government	
  Investment	
  in	
  ICT	
                           §  Growing	
  Kenyan	
  market	
  aDracts	
  internaSonal	
  ICT	
  
            §  Labor	
  costs	
  provides	
  labor	
  arbitrage	
  potenSal	
                      players	
  threatening	
  local	
  ICT	
  companies	
  

            §  Growth	
  of	
  average	
  size	
  of	
  Kenyan	
  companies	
                  §  GlobalizaSon	
  of	
  the	
  ICT	
  industry	
  simplifies	
  
                                                                                                    internaSonal	
  service	
  delivery	
  to	
  Kenyan	
  
            §  Recognized	
  ICT	
  hub	
  developments	
  (incubators)	
                          companies	
  
            §  Intended	
  creaSon	
  of	
  Konza	
  as	
  ICT	
  ecosystem	
                  §  African	
  economic	
  development	
  creates	
  significant	
  
            §  Entry	
  of	
  internaSonal	
  ICT	
  players	
  (Nokia,	
  IBM)	
                  near-­‐shore	
  compeSSon	
  
            §  CreaSon	
  of	
  EAC	
  provides	
  larger	
  market	
                          §  Established	
  human	
  capital	
  flows	
  to	
  MNC’s	
  

                                                                                                                                                                                5	
  
INDUSTRY	
  DEVELOPMENT	
  NEEDS	
                              ICT IN
A	
  PROVEN	
  ICT	
  INDUSTRY	
  DEVELOPMENT	
  STRUCTURE	
     KENYA




        Source:	
  Australian	
  Business	
  Founda3on	
  
                                                                     6	
  
INDUSTRY	
  COOPERATION	
                                                                                                                  ICT IN
                                                                                                                                           KENYA
INDUSTRY	
  DEVELOPMENT	
  MUST	
  BRING	
  TOGETHER	
  ALL	
  INDUSTRY	
  STAKEHOLDERS	
  


                                                             PRIVATE	
  
                                                           MARKETPLACE	
  
                                        End	
  Users	
                                                   Companies	
  



                                                                       -­‐  Projects	
  
                                                                       -­‐  Exper?se	
  
                   Incubators	
  
                                                                       -­‐  Marketplace	
                                    Banks         	
  
          Producers	
  
                                                                                                                                       Insurance  	
  
                                    -­‐  Products	
  &	
  Services	
  
                                    -­‐  Skilled	
  workforce	
                                    -­‐  Funding	
  
       ICT	
  INDUSTRY	
            -­‐  Experience	
                                              -­‐  Exper?se	
           FINANCIAL	
  
                                                                                                   -­‐  Infrastructure	
  
       PLAYERS	
                    -­‐  Industry	
  standards	
  
                                    -­‐  Representa?on	
                                           -­‐  Confidence	
           MARKETS	
  
                                                                                                                             Investment	
  
                 Industry	
  
                                                                       -­‐  Projects	
                                          funds	
  
              representa3ves	
  
                                                                       -­‐  Legisla?on	
  
                                                                       -­‐  Educa?on	
                                       VC’s   	
  
                                                                       -­‐  Tax	
  regula?on	
  



                                        Universi3es	
                                    Unions	
  
                                                           KICTB	
                                 E-­‐G-­‐ovt	
  
                                                            GOVERNMENT	
  
                                                                                                                                                         7	
  
KEY	
  SUCCESS	
  FACTORS	
                                                                                       ICT IN
                                                                                                                  KENYA
ENSURING	
  COOPERATION	
  FROM	
  ALL	
  STAKEHOLDERS	
  REQUIRES	
  BENEFITS	
  FOR	
  ALL	
  
                           RESPONSIBILITY	
                    KEY	
  SUCCESS	
  FACTORS	
  

                                                            ü  Public	
  Private	
  Partnerships	
  (PPP)	
  
                                                            ü  Governmental	
  incenSve	
  structure	
  
   PRIVATE	
           CREATE	
  A	
  SOLID	
  STREAM	
     ü  Stable	
  entrepreneurial	
  environment	
  
 MARKETPLACE	
             OF	
  ICT	
  WORK	
              ü  Virtual	
  marketplace	
  environment	
  
                                                            ü  ProtecSon	
  of	
  IP	
  Rights	
  



                                                            ü  Predictable	
  quality	
  	
  
                                                            ü  Solid	
  service	
  delivery	
  methodology	
  
                                                                                                                  THROUGHOUT	
  THE	
  
 ICT	
  INDUSTRY	
      DELIVER	
  HIGH	
  QUALITY	
        ü  Focused	
  educaSonal	
  “curriculum”	
           ENTIRE	
  LIFE	
  CYCLE	
  
    PLAYERS	
          PRODUCTS	
  AND	
  SERVICE	
         ü  Strong	
  coach/mentor	
  network	
                             	
  
                                                            ü  Strong	
  business	
  services	
  support	
          “SUPPORT	
  FROM	
  	
  
                                                                                                                  INFANCY	
  TO	
  MATURITY”	
  
                                                            ü  Shared	
  financial	
  risk	
  profile	
  
                        PROVIDE	
  SUSTAINABLE	
            ü  Aligned	
  exit	
  strategies	
  
   FINANCIAL	
            AND	
  PREDICTABLE	
              ü  Strong	
  partnerships	
  	
  
   MARKETS	
                 FUNDING	
                      ü  Public/private	
  investment	
  funding	
  
                                                            ü  Governmental	
  taxaSon	
  sSmulus	
  


                                                            ü  Long	
  term	
  sustainable	
  vision	
  	
  
 GOVERNMENT	
          SUPPORT	
  AND	
  FACILITATE	
       ü  Sufficient	
  budget	
  and	
  focus	
  

                                                                                                                                        8	
  
KENYA	
  ICT	
  DEVELOPMENT	
                                                                                                                                               ICT IN
                                                                                                                                                                            KENYA
FRAMEWORK	
  TO	
  SUPPORT	
  THE	
  KENYAN	
  ICT	
  INDUSTRY	
  PLAYERS	
  ACROsS	
  THE	
  LIFECYCLE	
  
    MATURITY	
  LIFE	
                 ENTREPRENEURS	
                                                                SME	
                                                              MNC	
  
           CYCLE	
  
                                      Kenyan	
  Marketplace	
                          Virtual	
  Marketplace	
  Africa	
                                                  Global	
  Marketplace	
  
                           Nairobi…..	
  
   PRIVATE	
               -­‐  SME	
  
                           -­‐  MNC	
  
                                                                                      -­‐  Kenya	
  
                                                                                      -­‐  Rest	
  of	
  Africa	
  
                                                                                                                                                              -­‐ 
                                                                                                                                                              -­‐ 
                                                                                                                                                                     Konza	
  City	
  
                                                                                                                                                                     Kenya	
  
 MARKETPLACE	
             -­‐  Gov’t	
                                               -­‐  Incidental	
  offshore	
                                            -­‐    Con3nent	
  
                           +	
  rest	
  of	
  Kenya	
                                                                                                         -­‐    Global	
  




                                                   IncubaKon	
                                       Business	
  Support	
                                           ConKnuous	
  improvement	
  
                           ü  Support	
  on	
  product,	
  skill	
  and	
            ü  Support	
  on	
  business	
  advisory	
  and	
                      ü  Support	
  by	
  providing	
  a	
  (virtual)	
  
  ICT	
  INDUSTRY	
            business	
  development	
                                  development	
                                                           networking	
  environment,	
  an	
  ICT	
  
                           ü  Facili?es	
  providing	
  workplace,	
                 ü  Cer?fica?on	
  of	
  technical	
  skills	
  and	
                        market	
  place,	
  and	
  	
  
     PLAYERS	
                 internet	
  and	
  meeSng	
  place	
                       delivery	
  maturity	
  (Prince	
  II)	
                            ü  Diploma?c	
  support	
  to	
  create	
  
                           ü  Educa?on	
  on	
  business	
  processes,	
  	
  	
     ü  Educa?on	
  on	
  industry	
  standards	
  &	
                          internaSonal	
  demand	
  for	
  Kenyan	
  
                               -­‐methodologies	
  and	
  -­‐behavior	
                   methodologies	
  (Lean/SixSigma)	
                                      ICT	
  products,	
  services	
  and	
  skills	
  



                           -­‐    Banks	
                                                                                                                     -­‐    Na3onal	
  
    FINANCIAL	
            -­‐ 
                           -­‐ 
                                  Seed	
  Capital	
  
                                  Private	
  Companies	
  
                                                                                                                                                              -­‐ 
                                                                                                                                                              -­‐ 
                                                                                                                                                                     Interna3onal	
  
                                                                                                                                                                     Private	
  
    MARKETS	
              -­‐    	
  Government	
                                     VC	
  A	
      Bank	
  A	
       Bank	
  B	
  &	
  C	
     Gov’t	
     -­‐    Public	
  

                           Kenya	
  ICT	
  Investment	
  Fund	
                                      Targeted	
  Funding	
                                                      Market	
  Funding	
  

                             ü  Entrepreneurial	
  funding	
  and	
                   ü  Tax	
  and	
  procurement	
                                         ü  IP	
  rights	
  and	
  diplomaSc	
  
 GOVERNMENT	
                    educaSonal	
  support	
                                   incenSves	
  and	
  legislaSon	
                                        commercial	
  exposure	
  	
  

                                                                                                                                                                                                                9	
  
REQUEST	
  FOR	
  HELP	
                                                                                                   ICT IN
                                                                                                                           KENYA
THE	
  KENYAN	
  ICT	
  REPRESENTATION	
  ASKS	
  ITS	
  GOVERNMENT	
  FOR	
  HELP	
  
                              SHORT-­‐TERM	
                                MEDIUM-­‐TERM	
                                   LONG-­‐TERM	
  


                     ü  Favorable	
  government	
                                                                 ü  R&D	
  legislaSon	
  development	
  
                                                                     ü  ICT	
  focused	
  tax	
  incenSves	
  
  LEGISLATION	
          procurement	
  procedures	
  
                                                                     ü  IP	
  legislaSon	
  development	
  
                                                                                                                   ü  Contract	
  legislaSon	
  
                     ü  Double	
  TaxaSon	
  TreaSes	
                                                                development	
  



                                                                                                                   ü  Development	
  of	
  technology	
  
                     ü  SubstanSve	
  government	
  
                                                                     ü  Development	
  of	
  Kenyan	
  ICT	
          clusters	
  that	
  link	
  Academia	
  
                         subsidies	
  for	
  HR	
  capability	
  
                                                                         standards	
  and	
  cerSficaSon	
              and	
  Industry	
  for	
  R&D	
  
   EDUCATION	
           building	
  
                                                                     ü  Development	
  of	
  ICT	
  focused	
     ü  Development	
  of	
  technology	
  
                     ü  Acknowledgement	
  of	
  
                                                                         educaSon	
  at	
  all	
  levels	
             clusters	
  that	
  link	
  Security	
  &	
  
                         incubator	
  insStutes	
  
                                                                                                                       Industry	
  


                     ü  Support	
  in	
  media	
  exposure	
  
                                                                                                                   ü  Acknowledgement	
  of	
  ICT	
  
                     ü  Alignment	
  ICT	
  development	
           ü  Joint	
  Public/Private	
  
                                                                                                                       industry	
  Advisory	
  Board	
  
 COOPERATION	
           with	
  Vision	
  2030	
                        economic	
  missions	
  for	
  ICT	
  
                                                                                                                   ü  ICT	
  sector	
  representaSon	
  in	
  
                     ü  Acknowledgement	
  of	
  ICT	
                                                                government	
  
                         industry	
  representaSve	
  body	
  

                     ü  ICT	
  industry	
  investment	
  fund	
                                                   ü  Individual/CorporateTax	
  
    FUNDING	
        ü  Government	
  projects	
  
                                                                     ü  Public	
  Private	
  Partnerships	
  
                                                                                                                       incenSves	
  for	
  investments	
  

                                                                                                                                                                10	
  
NEXT	
  STEPS	
  AND	
  TIMELINES	
                                                           ICT IN
                                                                                              KENYA
CONTINOUSLY	
  MOVING	
  FORWARD	
  WITH	
  PRECISION	
  AND	
  CARE	
  
                                          ACTION	
                                      TIMELINES	
  

                      Ø  Validate	
  ICT	
  requests	
  from	
  
                                                                                        APRIL	
  2012	
  
                          government	
  

                      Ø  Align	
  ICT	
  industry	
  ambiSon	
  with	
  
                                                                                   APRIL	
  –	
  MAY	
  2012	
  
                          Vision	
  2030	
  AND	
  Kenya	
  ICT	
  Board	
  


  PROPOSED	
          Ø  Partner	
  with	
  stakeholders	
  on	
  ICT	
  
                                                                                    MAY	
  –	
  JULY	
  2012	
  
  NEXT	
  STEPS	
         industry	
  vision	
  &	
  approach	
  

                      Ø  Create	
  detailed	
  joint	
  roadmap,	
  
                                                                                 JULY	
  –	
  OCTOBER	
  2012	
  
                          acSviSes,	
  roles	
  &	
  responsibiliSes	
  

                      Ø  Act	
  on	
  detailed	
  roadmap	
  with	
  
                                                                               OCTOBER	
  2012	
  ONWARDS	
  
                          focus	
  on	
  quick	
  wins	
  

                                                                                                                    11	
  
ICT IN
Industry	
  RegulaSon	
  and	
  way	
  forward	
                        KENYA
Which	
  Significant	
  Trade	
  Bodies	
  exist	
  currently?	
  	
  
KAM	
  
TESPOK	
  
KEPSA	
  
KIF	
  


    Way	
  Forward	
  
	
  •  To	
  work	
  with	
  KITOS	
  or	
  create	
  another	
  
       body	
  
    •  MarkeSng	
  Kenya	
  for	
  IT	
  privately	
  and	
  
       through	
  public	
  sector	
  
    •  Set	
  Standards	
  in	
  the	
  sector	
  	
  	
  
    •  Document	
  the	
  industry	
  
                                                                            12	
  
CURRENT	
  KENYAN	
  ICT	
  LANDSCAPE	
                                                                                                                           ICT IN
                                                                                                                                                                  KENYA
THE	
  KENYAN	
  ICT	
  INDUSTRY	
  LARGELY	
  DEPENDS	
  ON	
  ENTREPRENEURS	
  AND	
  FOREIGN	
  MNC’s	
  
KENYA	
  ICT	
  WORKFORCE	
  ANALYSIS	
  *	
  (in	
  FTE)	
                                                                                                        ANALYSIS	
  
Industry	
                                                 !"#"""                                              Employer	
  
Segmenta?on	
                                                                                              Segmenta?on	
  
                                                                                                                                           Industry	
              REMARKS	
  
                                            10.000	
                                                                                         •  The	
  largest	
  ICT	
  market	
  is	
  …………..	
  
                       %#"###                                            $#"###                                                              •  Most	
  of	
  the	
  foreign	
  players	
  are	
  in	
  ………	
  
                                                                                                                                                  and	
  they	
  are	
  rapidly	
  growing	
  
                                                                                                                                             •  Outsourcing	
  is	
  a	
  relaSve	
  ………….	
  Market	
  
                                                                                                                                                  segment,	
  although	
  …………….	
  

                                                                                                ATA	
  
  $#"###                                                                                 10.000	
  
                                                                                                       !"###                                 •  The	
  technology	
  industry	
  segment	
  is	
  by	
  far	
  
                                                                                        	
  D
                                                                              TIVESME	
   MMNC	
  E/               5.000	
  UA
                                                                                                                    UG
                                                                                                                                	
  –	
   the	
  ………..	
  most	
  revenue	
  generaSng,	
  and	
  
                                                                       FIC                   	
  –	
   I
                                                                                                         K      MB
                                                                                                                Government	
   	
  –	
  	
   	
  
                                                                                                                                                  the	
  ……………….	
  Is	
  relaSvely	
  small	
  

                                                   	
  DATA
Technology	
   ConsulSng	
   Outsourcing	
                Total	
     Entrepreneurs	
  
                                                                                   IG                                         I
                                                TRY                  –	
  T
                                                         Workforce	
        EJ/NG                                                          Employer	
  
                               IN     DUSKES	
  mio)	
   NALYSIS	
  
                       ADD	
  
                                                                                                                                           •  Over	
  xx%	
  of	
  all	
  ICT	
  professionals	
  work	
  for	
  
 KENYA	
  ICT	
  REVENUE	
  ANALYSIS	
  (in	
          Y	
  A
                              !"#$### D
                                     IN    USTR                                                                                               ……………..,	
  where	
  as	
  only	
  xx%	
  in	
  ………….	
  

                             ADD	
  
                                                                                                                                           •  With	
  over	
  …………	
  jobs,	
  the	
  government	
  
Industry	
                                                                  Employer	
  
                                                                                                                                              provides	
  a	
  solid	
  base	
  for	
  the	
  industry	
  
Segmenta?on	
                                                        Segmenta?on	
  
                                            30.000	
                     %!#"""

                                                                                         15.000	
  
                                                                                                                                           Workforce/Revenue	
  comparison	
  
                       $"#"""
                                                                                                                                           •  The	
  relaSve	
  large	
  workforce	
  of	
  
                                                                                                      $"#"""                                  entrepreneurs	
  in	
  comparison	
  to	
  the	
  
                                                                                                                                              annual	
  revenue	
  implies	
  low	
  salaries	
  
  !"#"""
                                                                                                                                           •  The	
  MNC	
  revenue	
  share	
  is	
  relaSvely	
  high	
  
                                                                                                                    30.000	
  
                                                                                                                                              considering	
  its	
  workforce	
  and	
  since	
  many	
  
                                                                                                                                              of	
  its	
  players	
  are	
  foreign	
  implies	
  a	
  capital	
  
Technology	
   ConsulSng	
   Outsourcing	
                 Total	
   Entrepreneurs	
      SME	
       MNC	
      Government	
  
                                                                                                                                              drain	
  for	
  the	
  Kenya	
  ICT	
  industry	
  
                                                          Revenue	
  
*	
  See	
  appendix	
  for	
  more	
  details	
  
                                                                                                                                                                                                             13	
  
POTENTIAL	
  ICT	
  INDUSTRY	
  IMPACT	
                                                                                                  ICT IN
                                                                                                                                          KENYA
ICT	
  DEVELOPMENT	
  IN	
  COMPARABLE	
  LEADERS	
  SHOW	
  SIGNIFICANT	
  GROWTH	
  POTENTIAL	
  
  KENYAN	
  ICT	
  POTENTIAL	
  (in	
  KES	
  bln)	
                                                                                        REMARKS	
  
140	
                                                                                                           AssumpKons	
  
130	
                                                                                                           • Kenyan	
  avg.	
  annual	
  GDP	
  growth	
  4%	
  
                                                                                                                • ICT	
  spend	
  growth	
  with	
  6%	
  from	
  2012	
  
120	
  
                                                                                                                • ICT	
  spend	
  comparison	
  (%	
  of	
  GDP):	
  
110	
                                                                                                            	
     	
  -­‐	
  South	
  Africa   	
  15%	
  
                                                Total	
  GDP	
  Kenya	
  
                                                                                                                 	
     	
  -­‐	
  Singapore         	
  20%	
  

                                                                     ATA	
  Comparable	
  peer	
  –	
   • Taking	
  the	
  peer	
  comparison	
  average,	
  
100	
  
                                                                                                                 	
     	
  -­‐	
  xxxxxxx           	
  10%	
  


                                                       F ICT IVE	
  D 	
  LILNa?onal	
  PCT	
  UL	
   the	
  	
  	
  potenSal	
  Kenyan	
  ICT	
  industry	
  
                                                                                            A
                                                                              LIAN/ I spend	
   Y	
  –
                                                                     A	
  – (12%	
  of	
  GDP)	
   AR
                                                                            T
                                                                   IC	
  DA
  10	
  
                                                                                              I/M                   should	
  be	
  ~12%	
  of	
  GDP,	
  increasing	
  the	
  
                                                              M
                                               Current	
  Kenyan	
  ICT	
  Spend	
       IBOCH
                                                  CONO 2013	
   A2014	
  SIS	
  2015	
  
                                                                                –	
  WA
    0	
                                                                                                             market	
  with	
  KES	
  700	
  mio	
  annually	
  
                                        2011	
   E 2012	
  
                                       ADD	
                              LY
     2008	
        2009	
     2010	
  

                                                            IAL	
  AN
                                          PO     TENT                                                           Impact	
  
                                 ADD	
                                                                          • Disregarding	
  efficiency	
  and	
  
                                                                                                                  effecSveness	
  effects	
  and	
  assuming	
  
  INDUSTRY	
  POTENTIAL	
  
                                                                                                                  equal	
  division	
  of	
  increased	
  revenue	
  
                                                                                                                  over	
  naSonal	
  &	
  internaSonal	
  players	
  
                 GDP	
  INCREASE:	
                 JOB	
  CREATION:	
                                            the	
  Kenya	
  GDP	
  could	
  grow	
  with	
  an	
  
                                                                                                                  extra	
  7%	
  
                                                                                                                • Assuming	
  an	
  average	
  daily	
  ICT	
  income	
  
                KES	
  700	
  mio	
                70.000	
  FTE	
                                                of	
  KES	
  5.000,	
  the	
  ICT	
  industry	
  can	
  
                                                                                                                  provide	
  for	
  70.000	
  extra	
  jobs	
  


                                                                                                                                                                         14	
  
KENYAN	
  ICT	
  LANDSCAPE	
                                                                                                                 ICT IN
                                                                                                                                             KENYA
THE	
  KENYAN	
  ICT	
  LANDSCAPE	
  ANALYSIS	
  ON	
  WORKFORCE	
  AND	
  REVENUE	
  
                                   INDUSTRY	
  ANALYSIS	
  DETAILS	
                                                                  COMPANIES	
  
                                       Entrepren.	
          SME	
              MNC	
         Total	
  	
                         Type	
                         Examples	
  
                                                                                                                   -­‐  Sos-­‐/hardware	
  producers	
       -­‐  SevenSeas	
  
                    Workforce	
                                                                                    -­‐  System	
  Integrators	
              -­‐  Microsos	
  
  TECHNOLOGY	
                                                                                                     -­‐  Service	
  providers	
               -­‐  IBM	
  
                                                                                                                   -­‐  Website	
  development	
             -­‐  Safaricom	
  
                    Revenue	
                                                                                                                                -­‐  ……..	
  

                                                                                                      S	
  –	
  
                                       Entrepren.	
          SME	
                         N/ D	
  AVI
                                                                               MNC	
   EPHETotal	
                                Type	
                         Examples	
  
                                                         A	
                   –	
  ST
                                                Y	
  DAT
                                                                                                                   -­‐  Technology	
  consultant	
         -­‐  Accenture	
  
                    Workforce	
  
                                             TR
                                        NDUS
                                                                                                                                                           -­‐  ……	
  
  CONSULTING	
                     	
  I
                       AD D
                                                                                                                                                           -­‐  ……..	
  
                    Revenue	
  



                                       Entrepren.	
          SME	
              MNC	
         Total	
  	
                         Type	
                         Examples	
  
                                                                                                                   -­‐  Infrastructure	
                   -­‐  Microsos	
  
                    Workforce	
                                                                                    -­‐  ApplicaSon	
  maintenance/	
       -­‐  IBM	
  
 OUTSOURCING	
                                                                                                          development	
                      -­‐  Safaricom	
  
                                                                                                                   -­‐  Business	
  Process	
  Outs.	
     -­‐  ……	
  
                    Revenue	
                                                                                                                              -­‐  ……..	
  




                   Workforce	
  in	
  1.000	
  FTE)	
     Revenue	
  in	
  mio	
  KES	
                                                                                           15	
  
ICT IN
                    KENYA

THANK	
  YOU!	
  

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Kenya tech sector policy paper big picture final v04 brian

  • 1. ICT IN KENYA #140Friday   Sector  Policy  Paper   ICT  INDUSTRY  DEVELOPMENT  &  GOVERNMENT   INCLUSION   Nairobi  3rd  April  2012  
  • 3.
  • 4. CONTEXT   ICT IN KENYA CREATING  A  SUSTAINABLE  ICT  INDUSTRY  WITHIN  KENYA   q  The  Kenyan  ICT  industry  is  immature  and  suffers  from  significant  internaSonal  compeKKon   q  Vision  2030  for  Kenya  provides  a  high-­‐level  vision  for  economic  development   SITUATION   q  The  Kenyan  governmental  legislaSon  lacks  a  clear  ICT  vision  to  support  development     q  Planned  ICT  developments  within  the  Kenyan  government  offers  a  large  internal  market   q  The  scaDered  ICT  landscape  lacks  sufficient  structure  and  organizaKon  to  aDend  the  market   q  Kenyan  ICT  educaKon  lacks  focus  to  aDend  to  specific  needs  for  all  types  of  industry  players   COMPLICATION   q  ICT  development  lacks  vision  and  support  to  aDract  investors   q  InternaKonal  players  see  ample  opportunity,  endangering  the  local  compeKKve  posiKon   ü  How  do  we  develop  a  strong  ICT  industry  in  Kenya  making  opSmal  re-­‐use  of  exisSng  means?   CHALLENGE   ü  How  do  we  ensure  sustainable  development  fiYng  within  Vision  2030  for  Kenya   ü  How  can  we  align  all  local/internaSonal  stakeholders  creaSng  a  win-­‐win  situaSon  for  all   INTENTION   Ø  WE  PROPOSE  THE  FOLLOWING  PLAN  FOR  SYNERGY  WITH  GOVERNMENT   4  
  • 5. INDUSTRY  ANALYSIS   ICT IN KENYA THE  KENYAN  INDUSTRY  ASSESSMENT  SHOWS  CLEAR  AREAS  FOR  ATTENTION   Strengths   Weaknesses   S W     §  Private  sector  recognises  need  for  beDer   §  Sub-­‐opSmal  procurement  process  for  local  players   engagement  with  Government   §  Lack  of  tailored  (tax)  legislaSon   §  Large  internal  Kenyan  market   §  Technical  educaSon  and  industry  needs  misaligned     §  ICT  inclusion  in  Vision  2030   §  Limited  availability  of  investments   §  Recent  technological  advancement  (Fiber)   §  Lack  of  governmental  ICT  representaSon   §  AmbiSous  Workforce   §  Lack  of  Public  Private  Partnerships  in  ICT  (PPP’s)   §  Acknowledged  innovaSons/technologies  (MPESA)   §  DiplomaSc  services  lack  focus  on  ICT  opportuniSes   OpportuniKes   Threats   O T     §  Significant  government  Investment  in  ICT   §  Growing  Kenyan  market  aDracts  internaSonal  ICT   §  Labor  costs  provides  labor  arbitrage  potenSal   players  threatening  local  ICT  companies   §  Growth  of  average  size  of  Kenyan  companies   §  GlobalizaSon  of  the  ICT  industry  simplifies   internaSonal  service  delivery  to  Kenyan   §  Recognized  ICT  hub  developments  (incubators)   companies   §  Intended  creaSon  of  Konza  as  ICT  ecosystem   §  African  economic  development  creates  significant   §  Entry  of  internaSonal  ICT  players  (Nokia,  IBM)   near-­‐shore  compeSSon   §  CreaSon  of  EAC  provides  larger  market   §  Established  human  capital  flows  to  MNC’s   5  
  • 6. INDUSTRY  DEVELOPMENT  NEEDS   ICT IN A  PROVEN  ICT  INDUSTRY  DEVELOPMENT  STRUCTURE   KENYA Source:  Australian  Business  Founda3on   6  
  • 7. INDUSTRY  COOPERATION   ICT IN KENYA INDUSTRY  DEVELOPMENT  MUST  BRING  TOGETHER  ALL  INDUSTRY  STAKEHOLDERS   PRIVATE   MARKETPLACE   End  Users   Companies   -­‐  Projects   -­‐  Exper?se   Incubators   -­‐  Marketplace   Banks   Producers   Insurance   -­‐  Products  &  Services   -­‐  Skilled  workforce   -­‐  Funding   ICT  INDUSTRY   -­‐  Experience   -­‐  Exper?se   FINANCIAL   -­‐  Infrastructure   PLAYERS   -­‐  Industry  standards   -­‐  Representa?on   -­‐  Confidence   MARKETS   Investment   Industry   -­‐  Projects   funds   representa3ves   -­‐  Legisla?on   -­‐  Educa?on   VC’s   -­‐  Tax  regula?on   Universi3es   Unions   KICTB   E-­‐G-­‐ovt   GOVERNMENT   7  
  • 8. KEY  SUCCESS  FACTORS   ICT IN KENYA ENSURING  COOPERATION  FROM  ALL  STAKEHOLDERS  REQUIRES  BENEFITS  FOR  ALL   RESPONSIBILITY   KEY  SUCCESS  FACTORS   ü  Public  Private  Partnerships  (PPP)   ü  Governmental  incenSve  structure   PRIVATE   CREATE  A  SOLID  STREAM   ü  Stable  entrepreneurial  environment   MARKETPLACE   OF  ICT  WORK   ü  Virtual  marketplace  environment   ü  ProtecSon  of  IP  Rights   ü  Predictable  quality     ü  Solid  service  delivery  methodology   THROUGHOUT  THE   ICT  INDUSTRY   DELIVER  HIGH  QUALITY   ü  Focused  educaSonal  “curriculum”   ENTIRE  LIFE  CYCLE   PLAYERS   PRODUCTS  AND  SERVICE   ü  Strong  coach/mentor  network     ü  Strong  business  services  support   “SUPPORT  FROM     INFANCY  TO  MATURITY”   ü  Shared  financial  risk  profile   PROVIDE  SUSTAINABLE   ü  Aligned  exit  strategies   FINANCIAL   AND  PREDICTABLE   ü  Strong  partnerships     MARKETS   FUNDING   ü  Public/private  investment  funding   ü  Governmental  taxaSon  sSmulus   ü  Long  term  sustainable  vision     GOVERNMENT   SUPPORT  AND  FACILITATE   ü  Sufficient  budget  and  focus   8  
  • 9. KENYA  ICT  DEVELOPMENT   ICT IN KENYA FRAMEWORK  TO  SUPPORT  THE  KENYAN  ICT  INDUSTRY  PLAYERS  ACROsS  THE  LIFECYCLE   MATURITY  LIFE   ENTREPRENEURS   SME   MNC   CYCLE   Kenyan  Marketplace   Virtual  Marketplace  Africa   Global  Marketplace   Nairobi…..   PRIVATE   -­‐  SME   -­‐  MNC   -­‐  Kenya   -­‐  Rest  of  Africa   -­‐  -­‐  Konza  City   Kenya   MARKETPLACE   -­‐  Gov’t   -­‐  Incidental  offshore   -­‐  Con3nent   +  rest  of  Kenya   -­‐  Global   IncubaKon   Business  Support   ConKnuous  improvement   ü  Support  on  product,  skill  and   ü  Support  on  business  advisory  and   ü  Support  by  providing  a  (virtual)   ICT  INDUSTRY   business  development   development   networking  environment,  an  ICT   ü  Facili?es  providing  workplace,   ü  Cer?fica?on  of  technical  skills  and   market  place,  and     PLAYERS   internet  and  meeSng  place   delivery  maturity  (Prince  II)   ü  Diploma?c  support  to  create   ü  Educa?on  on  business  processes,       ü  Educa?on  on  industry  standards  &   internaSonal  demand  for  Kenyan   -­‐methodologies  and  -­‐behavior   methodologies  (Lean/SixSigma)   ICT  products,  services  and  skills   -­‐  Banks   -­‐  Na3onal   FINANCIAL   -­‐  -­‐  Seed  Capital   Private  Companies   -­‐  -­‐  Interna3onal   Private   MARKETS   -­‐   Government   VC  A   Bank  A   Bank  B  &  C   Gov’t   -­‐  Public   Kenya  ICT  Investment  Fund   Targeted  Funding   Market  Funding   ü  Entrepreneurial  funding  and   ü  Tax  and  procurement   ü  IP  rights  and  diplomaSc   GOVERNMENT   educaSonal  support   incenSves  and  legislaSon   commercial  exposure     9  
  • 10. REQUEST  FOR  HELP   ICT IN KENYA THE  KENYAN  ICT  REPRESENTATION  ASKS  ITS  GOVERNMENT  FOR  HELP   SHORT-­‐TERM   MEDIUM-­‐TERM   LONG-­‐TERM   ü  Favorable  government   ü  R&D  legislaSon  development   ü  ICT  focused  tax  incenSves   LEGISLATION   procurement  procedures   ü  IP  legislaSon  development   ü  Contract  legislaSon   ü  Double  TaxaSon  TreaSes   development   ü  Development  of  technology   ü  SubstanSve  government   ü  Development  of  Kenyan  ICT   clusters  that  link  Academia   subsidies  for  HR  capability   standards  and  cerSficaSon   and  Industry  for  R&D   EDUCATION   building   ü  Development  of  ICT  focused   ü  Development  of  technology   ü  Acknowledgement  of   educaSon  at  all  levels   clusters  that  link  Security  &   incubator  insStutes   Industry   ü  Support  in  media  exposure   ü  Acknowledgement  of  ICT   ü  Alignment  ICT  development   ü  Joint  Public/Private   industry  Advisory  Board   COOPERATION   with  Vision  2030   economic  missions  for  ICT   ü  ICT  sector  representaSon  in   ü  Acknowledgement  of  ICT   government   industry  representaSve  body   ü  ICT  industry  investment  fund   ü  Individual/CorporateTax   FUNDING   ü  Government  projects   ü  Public  Private  Partnerships   incenSves  for  investments   10  
  • 11. NEXT  STEPS  AND  TIMELINES   ICT IN KENYA CONTINOUSLY  MOVING  FORWARD  WITH  PRECISION  AND  CARE   ACTION   TIMELINES   Ø  Validate  ICT  requests  from   APRIL  2012   government   Ø  Align  ICT  industry  ambiSon  with   APRIL  –  MAY  2012   Vision  2030  AND  Kenya  ICT  Board   PROPOSED   Ø  Partner  with  stakeholders  on  ICT   MAY  –  JULY  2012   NEXT  STEPS   industry  vision  &  approach   Ø  Create  detailed  joint  roadmap,   JULY  –  OCTOBER  2012   acSviSes,  roles  &  responsibiliSes   Ø  Act  on  detailed  roadmap  with   OCTOBER  2012  ONWARDS   focus  on  quick  wins   11  
  • 12. ICT IN Industry  RegulaSon  and  way  forward   KENYA Which  Significant  Trade  Bodies  exist  currently?     KAM   TESPOK   KEPSA   KIF   Way  Forward    •  To  work  with  KITOS  or  create  another   body   •  MarkeSng  Kenya  for  IT  privately  and   through  public  sector   •  Set  Standards  in  the  sector       •  Document  the  industry   12  
  • 13. CURRENT  KENYAN  ICT  LANDSCAPE   ICT IN KENYA THE  KENYAN  ICT  INDUSTRY  LARGELY  DEPENDS  ON  ENTREPRENEURS  AND  FOREIGN  MNC’s   KENYA  ICT  WORKFORCE  ANALYSIS  *  (in  FTE)   ANALYSIS   Industry   !"#""" Employer   Segmenta?on   Segmenta?on   Industry   REMARKS   10.000   •  The  largest  ICT  market  is  …………..   %#"### $#"### •  Most  of  the  foreign  players  are  in  ………   and  they  are  rapidly  growing   •  Outsourcing  is  a  relaSve  ………….  Market   segment,  although  …………….   ATA   $#"### 10.000   !"### •  The  technology  industry  segment  is  by  far    D TIVESME   MMNC  E/ 5.000  UA UG  –   the  ………..  most  revenue  generaSng,  and   FIC  –   I K MB Government    –       the  ……………….  Is  relaSvely  small    DATA Technology   ConsulSng   Outsourcing   Total   Entrepreneurs   IG I TRY –  T Workforce   EJ/NG Employer   IN DUSKES  mio)   NALYSIS   ADD   •  Over  xx%  of  all  ICT  professionals  work  for   KENYA  ICT  REVENUE  ANALYSIS  (in   Y  A !"#$### D IN USTR ……………..,  where  as  only  xx%  in  ………….   ADD   •  With  over  …………  jobs,  the  government   Industry   Employer   provides  a  solid  base  for  the  industry   Segmenta?on   Segmenta?on   30.000   %!#""" 15.000   Workforce/Revenue  comparison   $"#""" •  The  relaSve  large  workforce  of   $"#""" entrepreneurs  in  comparison  to  the   annual  revenue  implies  low  salaries   !"#""" •  The  MNC  revenue  share  is  relaSvely  high   30.000   considering  its  workforce  and  since  many   of  its  players  are  foreign  implies  a  capital   Technology   ConsulSng   Outsourcing   Total   Entrepreneurs   SME   MNC   Government   drain  for  the  Kenya  ICT  industry   Revenue   *  See  appendix  for  more  details   13  
  • 14. POTENTIAL  ICT  INDUSTRY  IMPACT   ICT IN KENYA ICT  DEVELOPMENT  IN  COMPARABLE  LEADERS  SHOW  SIGNIFICANT  GROWTH  POTENTIAL   KENYAN  ICT  POTENTIAL  (in  KES  bln)   REMARKS   140   AssumpKons   130   • Kenyan  avg.  annual  GDP  growth  4%   • ICT  spend  growth  with  6%  from  2012   120   • ICT  spend  comparison  (%  of  GDP):   110      -­‐  South  Africa  15%   Total  GDP  Kenya      -­‐  Singapore  20%   ATA  Comparable  peer  –   • Taking  the  peer  comparison  average,   100      -­‐  xxxxxxx  10%   F ICT IVE  D  LILNa?onal  PCT  UL   the      potenSal  Kenyan  ICT  industry   A LIAN/ I spend   Y  – A  – (12%  of  GDP)   AR T IC  DA 10   I/M should  be  ~12%  of  GDP,  increasing  the   M Current  Kenyan  ICT  Spend   IBOCH CONO 2013   A2014  SIS  2015   –  WA 0   market  with  KES  700  mio  annually   2011   E 2012   ADD   LY 2008   2009   2010   IAL  AN PO TENT Impact   ADD   • Disregarding  efficiency  and   effecSveness  effects  and  assuming   INDUSTRY  POTENTIAL   equal  division  of  increased  revenue   over  naSonal  &  internaSonal  players   GDP  INCREASE:   JOB  CREATION:   the  Kenya  GDP  could  grow  with  an   extra  7%   • Assuming  an  average  daily  ICT  income   KES  700  mio   70.000  FTE   of  KES  5.000,  the  ICT  industry  can   provide  for  70.000  extra  jobs   14  
  • 15. KENYAN  ICT  LANDSCAPE   ICT IN KENYA THE  KENYAN  ICT  LANDSCAPE  ANALYSIS  ON  WORKFORCE  AND  REVENUE   INDUSTRY  ANALYSIS  DETAILS   COMPANIES   Entrepren.   SME   MNC   Total     Type   Examples   -­‐  Sos-­‐/hardware  producers   -­‐  SevenSeas   Workforce   -­‐  System  Integrators   -­‐  Microsos   TECHNOLOGY   -­‐  Service  providers   -­‐  IBM   -­‐  Website  development   -­‐  Safaricom   Revenue   -­‐  ……..   S  –   Entrepren.   SME   N/ D  AVI MNC   EPHETotal   Type   Examples   A   –  ST Y  DAT -­‐  Technology  consultant   -­‐  Accenture   Workforce   TR NDUS -­‐  ……   CONSULTING    I AD D -­‐  ……..   Revenue   Entrepren.   SME   MNC   Total     Type   Examples   -­‐  Infrastructure   -­‐  Microsos   Workforce   -­‐  ApplicaSon  maintenance/   -­‐  IBM   OUTSOURCING   development   -­‐  Safaricom   -­‐  Business  Process  Outs.   -­‐  ……   Revenue   -­‐  ……..   Workforce  in  1.000  FTE)   Revenue  in  mio  KES   15  
  • 16. ICT IN KENYA THANK  YOU!