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Advanced Storytelling:
Why Talking About
Money Helps 

You Raise More
10/13/16
1pm Eastern
The presentation will begin shortly.
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Before we get started »
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Our guest presenter »
Lori L. Jacobwith
@LJacobwith
• nationally-recognized master storyteller and
fundraising culture change expert
• 30+ years experience
• helped nonprofit organizations raise $300M
• 30+ years experience
• author of Nine Steps to a Successful
Fundraising Campaign
• co-author of The Essential Fundraising
Handbook for Small Nonprofits
Presenter: Lori L. Jacobwith, Founder, Ignited Fundraising
Advanced Storytelling

Why Talking About Money 

Helps You Raise More
Thank You!
@LJacobwith
#IgnitedFRStories
Tweeting?
Who is Here Today?
Your City 

& Your Title


Lori L. Jacobwith
• 30 years in the social sector
• Since 2001 has helped NPOs raise
$300 million from individual donors 

And counting
• June 2016: Named one of America’s
Top 25 Fundraising Experts
• Master Storyteller, Fundraising Culture
Change Expert, Author, Speaker,
Trainer
LJacobwith
@LJacobwith
www.ignitedfundraising.com
What I Do
The Power of A Story
The Power of A Story
• 1 Staff
• 12 Volunteers
• $80,000 Budget
• Screening 250 children
each year
What I inherited:
• 5 Staff
• 890 Volunteers
• $1.2 million Budget
• Screening 25,000
children each year
2 ½ years later:
What I Have For You
• Fundraising vs Development
• Secret to Nonprofit Success
• Why Tell Stories?
• 6 Steps to Craft Engaging Stories
• Advanced Storytelling
• Sharing YOUR Stories
• Final Thoughts & Wrap Up
Before We Dive In
What Are YOU
Looking For

Today?
Fundraising &
Development
Fundraising
The raising of assets and
resources from various
sources for the support of an
organization or a 

specific project.
~ Source: AFP Fundraising Dictionary, 

(Association of Fundraising Professionals)
The total process by which an
organization increases 

public understanding of 

its mission… 

~ Source: AFP Fundraising Dictionary, (Association of Fundraising Professionals)
Development
Development: Everyone’s Job
How To Stand Out?
Talk About the Impact I Make Possible
Image Source: Volunteers of America
Secret to Nonprofit
Success
The BIG
Secret
Secret to Success for ANY Organization:
Communication
Communication
Communication
Communication
More than 50% of your donors
stop giving for reasons
connected to a 

“failure to communicate.”
~ Penelope Burk & Cygnus Applied Research
Where To Focus Your Time
On Communication That Causes
You To:
• Really know key supporters
• Share clear messages
• Hold yourself & others
accountable
• Continually invite participation
Why Tell Stories?
We “THINK” in story.
Every decision we make is
based on a story we tell
ourselves.

If we don’t feel something 

we can’t make a decision
“Pleasure is the central
motivator in our lives.
Our brain’s pleasure circuits
are activated by acts of
charity.”*
*Source: David J. Linden, Ph.D., professor of neuroscience at Johns Hopkins University School of Medicine
What Storytelling is Not
It’s not about how well YOU
“tell” the story.
It’s about how much passion
you convey and the picture
you paint with your words.
Image Source: Kentucky Arts Council
Stories of Your Impact
Create unforgettable
emotional connections
and Empathy
Remember
Sympathy creates distance
Image Source: Crusty Dolphin, Flickr
Remember
Empathy creates connections
Image source: Dubuque Art Museum Facebook page
50% of telling a great
story
…is finding a great
story to tell
Look for Mission Moments
Mission Moment Definition:


“Any short, inspirational, example 

of how your organization is making
an impact.”
Must be about a real person.
Could be a donor, client, staff,
volunteer, board member or you.
Tell Me A Story
NO
Story or Report?
AFTER A BITTER DIVORCE, Margaret moved back to Arkansas from
Texas. She came with her two children, aged 7 and 9, to be close to her
family. Her circumstances left her in a financial bind, and her children
needed physicals to get into school.



Margaret turned to our clinic for her family’s medical needs. During the
physicals, her son did not pass the vision screening. Margaret was relieved
to learn she could bring him back in two weeks to see an optometrist and
get a prescription for glasses paid for by the Star City LIONS club.



Margaret is lucky -- she has a supportive family and has found work. She is
also appreciative that her kids could be seen at our clinic. It makes getting
started just a little easier.
Story Telling 

NOT 

Fact Telling
Finding Powerful Stories
• Open-ended questions.
• Ask questions that gets “at” a story 

but doesn’t feel like you are putting 

the person on the spot.
• The responsibility to “find” the story is
yours. Ask more questions to glean the
“nuggets” to build the story.
Module 4: Help Others Identify 

THEIR Mission Moments
Ask Questions:
Staff: Who can’t you get off your mind?
Clients: What was life like before us?
Donors: Why do you give your $ or time
to us?
Vendors/Sponsors: Who have you met
here that inspires you?
Your Mission Moment?
Image Source: Bethany House website
Six Steps to Craft
Engaging Stories
Mission Moment to A Story
Six Step Process
Step 1:

Identify one person.
Image Source: Milwaukee-Wisconsin Journal Sentinel Online
Six Step Process
Step 2:

Learn & jot down as
much about them as
possible.
Step 3:

Write down all of the
exact results.
Six Step Process
Step 4:

Make a list of
transformations due to
your involvement and/or
their own efforts
Six Step Process
Step 5:

Circle the words that stand
out and are emotionally
connecting.
Pay Attention to Placement 

of Emotionally Connecting Words
Explosive energy
Cautiously hopeful
Gnarled hands
Uncomfortably shy
Smiled from ear to ear
Unrestrained joy
Yours?
Six Step Process
Step 6:
Fit the story into the
framework.
Share your story.
Using various formats.
Often.
Simple Story Framework
Let me tell you about…
[Insert name] had a life of…
Here’s why and how [name]
found their way to us…
eBook: Boring2Brillint.com
Simple Story Framework
Here’s how [name] felt...
What [name] accomplished
due to our [program name]…
And because of [examples of
your work] [name] is now…
eBook: Boring2Brillint.com
Module 5: Before And After
Advanced Storytelling
My “Secret Sauce”
Knowledge Alone Doesn’t 

Cause People to Take Action
Talk About Money to Raise More
Secrets We Keep From Donors
Programs costs.
The difference between
your “certain” and
already received
support & what you
must raise to maintain
quality programs.
Message Pyramid
What’s Missing? 

The Need for Your Organization
Your Money Story
Program Info:
Waiting Lists
One Person
Example
Understanding
comes from the
top down
Conversations
come from the
bottom up
Money Story = Funding Gap
Source: Upstream Arts July 2013 eNews
What it TRULY takes to do
your work this year - MINUS
what you’ve already received
from fees, contributions,
grants, government funding,
ticket sales, or?
Type into the box: YOUR
funding gap remaining this
year.
Share YOUR Funding Gap
If you don’t know, pledge to
find out ASAP.
I Can’t (or don’t want to!) Do This!
Comments from Others:
Just being honest. We are scared to death to tell people we
have a funding gap of $225,000.
We have NEVER talked about it before, we are worried that
when we start telling people we have an $800k funding gap
that they will think of us as 

a lost cause.
How do we tell people we have a “funding gap” without
scaring them away?
What can happen
when you “speak
the truth?”
Quote from Maggie Kuhn, see Facebook for her story
Share Clear Messages
Funding Gap Messages
become a a KEY
communication tool.
Chuck Meehan, CEO, Volunteers of America, N Louisiana with Melvin
Share Clear Messages
I wish you could meet Melvin…
when he came to use he would
talk about the organized “chaos”
of his life…
Secrets We Keep From Donors
That their gift of any
size really, truly, DOES
matter.
Embraced People & Money Stories
✓Raised more money
✓Attracted more media attention
✓Gained more community and
corporate support, AND
✓Converted board members into
powerful, engaged ambassadors
June 2013


1st $1000 Gift!
Image source: CCRI
The Board Gets ON BOARD
Image source: CCRI
February 2014: Largest Individual

Contribution to Date: $10,000
Image source: CCRI
Largest Individual

Contribution to Date: $100,000+
Image source: CCRI
Sharing YOUR Stories
Module 6: Advanced Storytelling Checklist
1. Carefully build your
engaging people story.
2. Include costs, per day/
week/month.
3. Do not ask for money.
4. Infer there is more to do
with more resources.
Module 6: Advanced Storytelling Checklist
5. Share your combined
people and “money story.”
6. Keep your money story
short & factual.
7. Endings aren’t necessary
for your story…
8. Repetition is!
Telling A Story. Any Story.
Ditch the notes/text
Use pauses and voice
inflection.
Paint a picture with your words.
Practice. Practice. Practice.
Remember:
Support Moves Toward

Boldness & Clarity

Of Communication
Communicating With Stories
“Find people who
encapsulate what your core
objective is all about – 

and convey their stories 

with power, genuineness,
passion and humility.”
~ JD Lasica, Entrepreneur, Public Speaker & Journalist
Image Source: BrightPoint.org
Wrap Up
LJacobwith
@LJacobwith
Fire Starters Blog: 

bit.ly/blog-ignitedfundraising
Resources & Staying Connected
Lori L. Jacobwith
Master Storyteller & Fundraising
Culture Change Expert
IgnitedFundraising.com
Closing Thoughts
What did you learn?
What will you do next?
Thank You!
Advanced Storytelling

Why Talking About Money 

Helps You Raise More
Questions?
https://bloomerang.co/resources
•Nonprofit Wrap-Up
•Bloomerang TV
•Bloomies
•Daily blog post
•Weekly webinars
•Downloadables
Our next free webinar »
Is YOUR Board on Fire about Raising Money?
Wednesday, Nov. 2nd – 1:00pm Eastern
Susan Howlett
https://bloomerang.co/resources/webinars

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Advanced Storytelling: Why Talking About Money Helps You Raise More

  • 1. Advanced Storytelling: Why Talking About Money Helps 
 You Raise More 10/13/16 1pm Eastern The presentation will begin shortly.
  • 2. 3 This presentation is being recorded! 
 The recording and slides will be emailed to you. Please chat in any questions for our guest. We will answer them in the formal Q&A session at the end of the presentation. Follow along on Twitter with #Bloomerang @BloomerangTech. For best audio quality, dial in by phone.
 (check your email for dial-in info from ReadyTalk) Before we get started »
  • 4. 3 Our guest presenter » Lori L. Jacobwith @LJacobwith • nationally-recognized master storyteller and fundraising culture change expert • 30+ years experience • helped nonprofit organizations raise $300M • 30+ years experience • author of Nine Steps to a Successful Fundraising Campaign • co-author of The Essential Fundraising Handbook for Small Nonprofits
  • 5. Presenter: Lori L. Jacobwith, Founder, Ignited Fundraising Advanced Storytelling
 Why Talking About Money 
 Helps You Raise More
  • 8. Who is Here Today? Your City 
 & Your Title
  • 9. 
 Lori L. Jacobwith • 30 years in the social sector • Since 2001 has helped NPOs raise $300 million from individual donors 
 And counting • June 2016: Named one of America’s Top 25 Fundraising Experts • Master Storyteller, Fundraising Culture Change Expert, Author, Speaker, Trainer LJacobwith @LJacobwith www.ignitedfundraising.com
  • 11. The Power of A Story
  • 12. The Power of A Story • 1 Staff • 12 Volunteers • $80,000 Budget • Screening 250 children each year What I inherited: • 5 Staff • 890 Volunteers • $1.2 million Budget • Screening 25,000 children each year 2 ½ years later:
  • 13. What I Have For You • Fundraising vs Development • Secret to Nonprofit Success • Why Tell Stories? • 6 Steps to Craft Engaging Stories • Advanced Storytelling • Sharing YOUR Stories • Final Thoughts & Wrap Up
  • 15. What Are YOU Looking For
 Today?
  • 17. Fundraising The raising of assets and resources from various sources for the support of an organization or a 
 specific project. ~ Source: AFP Fundraising Dictionary, 
 (Association of Fundraising Professionals)
  • 18. The total process by which an organization increases 
 public understanding of 
 its mission… 
 ~ Source: AFP Fundraising Dictionary, (Association of Fundraising Professionals) Development
  • 20. How To Stand Out?
  • 21. Talk About the Impact I Make Possible Image Source: Volunteers of America
  • 24. Secret to Success for ANY Organization: Communication Communication Communication
  • 25. Communication More than 50% of your donors stop giving for reasons connected to a 
 “failure to communicate.” ~ Penelope Burk & Cygnus Applied Research
  • 26. Where To Focus Your Time On Communication That Causes You To: • Really know key supporters • Share clear messages • Hold yourself & others accountable • Continually invite participation
  • 28. We “THINK” in story. Every decision we make is based on a story we tell ourselves.
 If we don’t feel something 
 we can’t make a decision
  • 29. “Pleasure is the central motivator in our lives. Our brain’s pleasure circuits are activated by acts of charity.”* *Source: David J. Linden, Ph.D., professor of neuroscience at Johns Hopkins University School of Medicine
  • 30. What Storytelling is Not It’s not about how well YOU “tell” the story. It’s about how much passion you convey and the picture you paint with your words. Image Source: Kentucky Arts Council
  • 31. Stories of Your Impact Create unforgettable emotional connections and Empathy
  • 32. Remember Sympathy creates distance Image Source: Crusty Dolphin, Flickr
  • 33. Remember Empathy creates connections Image source: Dubuque Art Museum Facebook page
  • 34. 50% of telling a great story …is finding a great story to tell
  • 35. Look for Mission Moments Mission Moment Definition: 
 “Any short, inspirational, example 
 of how your organization is making an impact.” Must be about a real person. Could be a donor, client, staff, volunteer, board member or you.
  • 36. Tell Me A Story NO
  • 37. Story or Report? AFTER A BITTER DIVORCE, Margaret moved back to Arkansas from Texas. She came with her two children, aged 7 and 9, to be close to her family. Her circumstances left her in a financial bind, and her children needed physicals to get into school.
 
 Margaret turned to our clinic for her family’s medical needs. During the physicals, her son did not pass the vision screening. Margaret was relieved to learn she could bring him back in two weeks to see an optometrist and get a prescription for glasses paid for by the Star City LIONS club.
 
 Margaret is lucky -- she has a supportive family and has found work. She is also appreciative that her kids could be seen at our clinic. It makes getting started just a little easier.
  • 38. Story Telling 
 NOT 
 Fact Telling
  • 39. Finding Powerful Stories • Open-ended questions. • Ask questions that gets “at” a story 
 but doesn’t feel like you are putting 
 the person on the spot. • The responsibility to “find” the story is yours. Ask more questions to glean the “nuggets” to build the story.
  • 40. Module 4: Help Others Identify 
 THEIR Mission Moments Ask Questions: Staff: Who can’t you get off your mind? Clients: What was life like before us? Donors: Why do you give your $ or time to us? Vendors/Sponsors: Who have you met here that inspires you?
  • 41. Your Mission Moment? Image Source: Bethany House website
  • 42. Six Steps to Craft Engaging Stories
  • 43. Mission Moment to A Story
  • 44. Six Step Process Step 1:
 Identify one person. Image Source: Milwaukee-Wisconsin Journal Sentinel Online
  • 45. Six Step Process Step 2:
 Learn & jot down as much about them as possible. Step 3:
 Write down all of the exact results.
  • 46. Six Step Process Step 4:
 Make a list of transformations due to your involvement and/or their own efforts
  • 47. Six Step Process Step 5:
 Circle the words that stand out and are emotionally connecting.
  • 48. Pay Attention to Placement 
 of Emotionally Connecting Words Explosive energy Cautiously hopeful Gnarled hands Uncomfortably shy Smiled from ear to ear Unrestrained joy Yours?
  • 49. Six Step Process Step 6: Fit the story into the framework. Share your story. Using various formats. Often.
  • 50. Simple Story Framework Let me tell you about… [Insert name] had a life of… Here’s why and how [name] found their way to us… eBook: Boring2Brillint.com
  • 51. Simple Story Framework Here’s how [name] felt... What [name] accomplished due to our [program name]… And because of [examples of your work] [name] is now… eBook: Boring2Brillint.com
  • 52. Module 5: Before And After
  • 55. Knowledge Alone Doesn’t 
 Cause People to Take Action
  • 56. Talk About Money to Raise More
  • 57. Secrets We Keep From Donors Programs costs. The difference between your “certain” and already received support & what you must raise to maintain quality programs.
  • 58. Message Pyramid What’s Missing? 
 The Need for Your Organization Your Money Story Program Info: Waiting Lists One Person Example Understanding comes from the top down Conversations come from the bottom up
  • 59. Money Story = Funding Gap Source: Upstream Arts July 2013 eNews What it TRULY takes to do your work this year - MINUS what you’ve already received from fees, contributions, grants, government funding, ticket sales, or?
  • 60. Type into the box: YOUR funding gap remaining this year. Share YOUR Funding Gap If you don’t know, pledge to find out ASAP.
  • 61. I Can’t (or don’t want to!) Do This! Comments from Others: Just being honest. We are scared to death to tell people we have a funding gap of $225,000. We have NEVER talked about it before, we are worried that when we start telling people we have an $800k funding gap that they will think of us as 
 a lost cause. How do we tell people we have a “funding gap” without scaring them away?
  • 62. What can happen when you “speak the truth?” Quote from Maggie Kuhn, see Facebook for her story
  • 63. Share Clear Messages Funding Gap Messages become a a KEY communication tool. Chuck Meehan, CEO, Volunteers of America, N Louisiana with Melvin
  • 64. Share Clear Messages I wish you could meet Melvin… when he came to use he would talk about the organized “chaos” of his life…
  • 65. Secrets We Keep From Donors That their gift of any size really, truly, DOES matter.
  • 66. Embraced People & Money Stories ✓Raised more money ✓Attracted more media attention ✓Gained more community and corporate support, AND ✓Converted board members into powerful, engaged ambassadors
  • 67. June 2013 
 1st $1000 Gift! Image source: CCRI
  • 68. The Board Gets ON BOARD Image source: CCRI
  • 69. February 2014: Largest Individual
 Contribution to Date: $10,000 Image source: CCRI
  • 70. Largest Individual
 Contribution to Date: $100,000+ Image source: CCRI
  • 72. Module 6: Advanced Storytelling Checklist 1. Carefully build your engaging people story. 2. Include costs, per day/ week/month. 3. Do not ask for money. 4. Infer there is more to do with more resources.
  • 73. Module 6: Advanced Storytelling Checklist 5. Share your combined people and “money story.” 6. Keep your money story short & factual. 7. Endings aren’t necessary for your story… 8. Repetition is!
  • 74. Telling A Story. Any Story. Ditch the notes/text Use pauses and voice inflection. Paint a picture with your words. Practice. Practice. Practice.
  • 75. Remember: Support Moves Toward
 Boldness & Clarity
 Of Communication
  • 76. Communicating With Stories “Find people who encapsulate what your core objective is all about – 
 and convey their stories 
 with power, genuineness, passion and humility.” ~ JD Lasica, Entrepreneur, Public Speaker & Journalist Image Source: BrightPoint.org
  • 78. LJacobwith @LJacobwith Fire Starters Blog: 
 bit.ly/blog-ignitedfundraising Resources & Staying Connected Lori L. Jacobwith Master Storyteller & Fundraising Culture Change Expert IgnitedFundraising.com
  • 79. Closing Thoughts What did you learn? What will you do next?
  • 80. Thank You! Advanced Storytelling
 Why Talking About Money 
 Helps You Raise More
  • 83. Our next free webinar » Is YOUR Board on Fire about Raising Money? Wednesday, Nov. 2nd – 1:00pm Eastern Susan Howlett https://bloomerang.co/resources/webinars