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Packaging Program
Into Donor Offers
The presentation will begin shortly.
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The recording and slides will be emailed to you.
Please chat in any questions for our guest.
We will answer them in the formal Q&A session
at the end of the presentation.
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Before we get started »
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https://bloomerang.co/demo/video
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Our guest presenter »
Richard Perry
• Founding Partner of 

The Veritus Group
• 35+ years experience
• Helped raise over $500 million
• Co-founded The Domain Group
• 8 years as Director of
Development for a US-based
relief and development
organization, increased donor
list from 16k to 350k, income
$600k to $15 million
PACKAGING PROGRAM INTO DONOR OFFERS
Building Authentic Donor Relationships
Richard Perry
What We Will Cover
Principles
Change
Belief
System
About
Overhead
The
Process
How To
Use It
The Warehouse
Why Are We Telling YOU about Program Packaging?
The Old Way of Doing Things Is Changing
What Donors Want Is Changing
3 Reasons for Program Packaging
¨ To present something of value to donors that
matches their passions and interests.
¨ To support the fund-raising, marketing and
communication functions and raise more money.
¨ To reduce donor value attrition.
Five Most Common Budget and Finance Problems
Principles
Program Packaging Based on 2 Principles
Current
Program
All Costs
Are In
4 Elements of Program Packaging
Program
category
People
group
helped
Location
Price
point
Change Belief
System About
Overhead
1. Non-profits & watch-dogs
have perpetuated a
misconception of
overhead
2. Overhead is good
3. Overhead is necessary
Overhead & YOU
¨ Head & Heart Right
¨ Major Donors can & do
understand
¨ You can make a
difference
The Process
1. Get People On Board
¨ Leaders
¨ Program
¨ Finance
¨ Get Commitment to
Allocating Overhead
2. Create List of Program
Categories & Definitions
Example:
Salvation Army Greater New York Program Chart
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COORDINATING COUNCILS
BRONX / BRONX CITADEL
UPPER MANHATTAN BRONX TREMONT
HARLEM TEMPLE
MANHATTAN CITADEL
BROOKLYN / BAY RIDGE
STATEN ISLAND BEDFORD TEMPLE
BROWNSVILLE
BUSHWICK
SUNSET PARK
PORT RICHMOND
STAPLETON
LONG ISLAND FREEPORT
HEMPSTEAD CITADEL
WESTBURY
EAST NORTHPORT
RIVERHEAD
MANHATTAN CHINATOWN
NEW YORK TEMPLE
TIMES SQUARE
MID-HUDSON BEACON
KINGSTON
MIDDLETOWN
NEWBURGH
PORT JERVIS
POUGHKEEPSIE
SPRING VALLEY
SUFFERN
QUEENS ASTORIA
FLUSHING
JAMAICA CITADEL
QUEENS TEMPLE
RIDGEWOOD CITADEL
WESTCHESTER NEW ROCHELLE
PEEKSKILL
PORT CHESTER
TARRYTOWN
WHITE PLAINS
YONKERS CITADEL
BRONX CITADEL
BRONX TREMONT
HARLEM TEMPLE
MANHATTAN CITADEL
BAY RIDGE
BEDFORD TEMPLE
BROWNSVILLE
BUSHWICK
SUNSET PARK
PORT RICHMOND
STAPLETON
FREEPORT
HEMPSTEAD CITADEL
WESTBURY
EAST NORTHPORT
RIVERHEAD
CHINATOWN
NEW YORK TEMPLE
TIMES SQUARE
BEACON
KINGSTON
MIDDLETOWN
NEWBURGH
PORT JERVIS
POUGHKEEPSIE
SPRING VALLEY
SUFFERN
ASTORIA
FLUSHING
JAMAICA CITADEL
QUEENS TEMPLE
RIDGEWOOD CITADEL
NEW ROCHELLE
PEEKSKILL
PORT CHESTER
TARRYTOWN
WHITE PLAINS
YONKERS CITADEL
YOUTH PROGRAMMING ADULT PROGRAMMING
MARCH 2009
G
REATER
NEW YORK
D
IVISION
3. Place Entire Budget Into Program Categories
4. Allocate Overhead
ê
A Closer Look…
5. Create Donor Offers
Program Program Program Program Program Program
1 2 3 4 5 6
Donor
Offer
ê
The Main Objective of a Donor Offer
To help a donor
make a difference.
How do you do that?
Two ways…
1. Matching donor interests and
passions to the needs of the
organization.
2. Creating real connections
§ Find out what the donor’s
deep gladness is.
§ Match it to an organizational
need that you have “packaged”.
How a Donor Offer Works
Compelling Need
¨ I.D. and define problem.
¨ Problem NOT process
¨ Donors want to solve problems with
their resources
No problem – no gift!
Without a societal problem to solve….
There is no compelling offer.
Without a compelling offer...
There is nothing to present to your donor.
With nothing to present to your donor...
There is no chance your programs will
match the donor’s interests and passions.
With no chance to serve your donor’s interests and passions...
There will not be a gift.
Share the Problem with Emotion
Take the Donor to the Need
Compelling Need Breaks Your Heart
4 Ways to Tell if a Donor Offer is Good
1. Is it forceful? Strong case for action.
2. Does it demand attention – does it draw you in
– does it attract your interest?
3. Is it convincing? Convincing and believable? Are
you absolutely convinced that:
Ø The need is true and believable.
Ø We must DO something about it?
4. Is it irresistible? Donor cannot avoid taking
action.
How To Use It
1. Reports
2. Direct mail
3. Online
4. Brochures – collateral
5. Radio, TV – electronic
media
6. Events
7. Major Gifts
8. Planned Giving
9. Capital Campaigns
10. Foundation Proposals
11. Other Orgs and Clubs
12. Speeches
www.majorgiftacademy.com
Making Effective Donor Asks
August 7 – Sept 11th, 2017 (3-Module)
Making Your Year End Goals
Sept 18 – Oct 7, 2017 (1-Module)
MajorGiftAcademy.com
267-254-2939
jschreifels@veritusgroup.com
Building Authentic Donor Relationships
facebook.com/VeritusGroup @VeritusGroup
VeritusGroup.com/passionate-giving-blog
Questions?
https://bloomerang.co/resources
•Nonprofit Wrap-Up
•Bloomerang TV
•Bloomies
•eBooks
•Daily blog post
•Weekly webinars
•Templates
•Guides
Our next free webinar »
How to Think Like a Donor in 1 Hour
Thursday, Aug 10, 2017 – 1:00pm Eastern
Rachel Muir, CFRE
https://bloomerang.co/resources/webinars

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Packaging Program Into Donor Offers

  • 1. Packaging Program Into Donor Offers The presentation will begin shortly.
  • 2. 3 This presentation is being recorded! 
 The recording and slides will be emailed to you. Please chat in any questions for our guest. We will answer them in the formal Q&A session at the end of the presentation. Follow along on Twitter with #Bloomerang @BloomerangTech. For best audio quality, dial in by phone.
 (check your email for dial-in info from ReadyTalk) Before we get started »
  • 4. 3 Our guest presenter » Richard Perry • Founding Partner of 
 The Veritus Group • 35+ years experience • Helped raise over $500 million • Co-founded The Domain Group • 8 years as Director of Development for a US-based relief and development organization, increased donor list from 16k to 350k, income $600k to $15 million
  • 5. PACKAGING PROGRAM INTO DONOR OFFERS Building Authentic Donor Relationships
  • 7. What We Will Cover Principles Change Belief System About Overhead The Process How To Use It
  • 9. Why Are We Telling YOU about Program Packaging?
  • 10. The Old Way of Doing Things Is Changing
  • 11. What Donors Want Is Changing
  • 12. 3 Reasons for Program Packaging ¨ To present something of value to donors that matches their passions and interests. ¨ To support the fund-raising, marketing and communication functions and raise more money. ¨ To reduce donor value attrition.
  • 13. Five Most Common Budget and Finance Problems
  • 15. Program Packaging Based on 2 Principles Current Program All Costs Are In
  • 16. 4 Elements of Program Packaging Program category People group helped Location Price point
  • 18. 1. Non-profits & watch-dogs have perpetuated a misconception of overhead 2. Overhead is good 3. Overhead is necessary
  • 19. Overhead & YOU ¨ Head & Heart Right ¨ Major Donors can & do understand ¨ You can make a difference
  • 21. 1. Get People On Board ¨ Leaders ¨ Program ¨ Finance ¨ Get Commitment to Allocating Overhead
  • 22. 2. Create List of Program Categories & Definitions
  • 23. Example: Salvation Army Greater New York Program Chart ●●●●●●●●●●●●●● ●●● ● ●● ●● ●●●●●●●●●●●●● ●● ● ●●● ●● ●●●●●●●●●●● ●●● ● ●●● ●● ●●●●● ●● ●●● ●● ●●●●●●●●●●● ●● ● ●●● ●● ●●●●●●●●●●●●●●● ●● ● ●●● ●● ●●●●●●●●●● ●● ●●● ●●●●●●●●●● ●●● ●● ●●●●●●●● ●●●● ●●●●●●●●●● ●● ●●●● ●●●●●●●● ●● ●● ●● ●●●●●●●● ●● ●●● ●● ●●●●●●●●●●●●●●● ●● ● ●●● ●● ●●●●●● ●●● ●● ●●●●●●●●●●● ●● ● ●●●● ●● ●●●●●● ●● ●●●● ●●●●●●●●●●●●●● ●● ● ●●● ●● ●●●●●●●●●●● ●● ●●● ●● ●●●●●●●●●●●● ● ● ●● ●● ●●●●●●● ● ●●● ●●●●●●●●●●●●●● ●● ● ● ●●● ●● ●●●●●●●●●●●●● ●●● ● ●●● ●● ●●●●●● ●● ● ●●●●● ●●● ●●●●●●●● ●● ●●● ● ●●●●●●●●●●●●●● ●●● ● ●●●●●●●● ● ● ●●●●●● ● ● ●●●●●●● ●● ● ●●●●●●●●●●●●● ●● ● ●●● ●● ●●●●●●●●●●● ●● ●●● ●● ●●●●●●●●● ●●● ●●● ●● ●●●●●●●●●●●●● ●● ● ● ●●●● ●● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●●●● ●●● ●● ● ● ●● ●● ●● ● ● ● ● ●● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● E D U C A TIO N D AY C A R E H E A D S TA R T A FTE R S C H O O L TU TO R IN G C H A R A C TE R B U ILD IN G B O Y S C O U TS M O O N B E A M S S U N B E A M S G IR L G U A R D S E X P LO R E R S R A N G E R S D AY C A M P R E C R E ATIO N P R O G R A M S A R TSM U S IC C LA S S E S C R E ATIV E A R TS C H R IS TIA N E D U C A TIO N V B S S U N D AY S C H O O L JR .S O LD IE R S C O R P S C A D E TS B IB LE B O W L E D U C A TIO N PA R E N TIN G C LA S S E S E S L G E D C H A R A C TE R B U ILD IN G M E N 'S FE LLO W S H IP W O M E N 'S M IN IS TR IE S R E C R E ATIO N P R O G R A M S C H R IS TIA N E D U C A TIO N A D U LT B IB LE S TU D Y S O C IA L S E R V IC E S C A S E W O R K C O U N S E LIN G PA S TO R A L C O U N S E LIN G E M P LO Y M E N T C O U N S E LIN G FO O D A S S IS TA N C E C LO TH IN G A S S IS TA N C E R E N TA L A S S IS TA N C E C O M M U N ITY M E A LS P R O G R A M S E N IO R P R O G R A M M E A LS O N W H E E LS A LC O H O LIC S A N O N Y M O U S N A R C O TIC S A N O N Y M O U S FR IE N D LY V IS ITIN G COORDINATING COUNCILS BRONX / BRONX CITADEL UPPER MANHATTAN BRONX TREMONT HARLEM TEMPLE MANHATTAN CITADEL BROOKLYN / BAY RIDGE STATEN ISLAND BEDFORD TEMPLE BROWNSVILLE BUSHWICK SUNSET PARK PORT RICHMOND STAPLETON LONG ISLAND FREEPORT HEMPSTEAD CITADEL WESTBURY EAST NORTHPORT RIVERHEAD MANHATTAN CHINATOWN NEW YORK TEMPLE TIMES SQUARE MID-HUDSON BEACON KINGSTON MIDDLETOWN NEWBURGH PORT JERVIS POUGHKEEPSIE SPRING VALLEY SUFFERN QUEENS ASTORIA FLUSHING JAMAICA CITADEL QUEENS TEMPLE RIDGEWOOD CITADEL WESTCHESTER NEW ROCHELLE PEEKSKILL PORT CHESTER TARRYTOWN WHITE PLAINS YONKERS CITADEL BRONX CITADEL BRONX TREMONT HARLEM TEMPLE MANHATTAN CITADEL BAY RIDGE BEDFORD TEMPLE BROWNSVILLE BUSHWICK SUNSET PARK PORT RICHMOND STAPLETON FREEPORT HEMPSTEAD CITADEL WESTBURY EAST NORTHPORT RIVERHEAD CHINATOWN NEW YORK TEMPLE TIMES SQUARE BEACON KINGSTON MIDDLETOWN NEWBURGH PORT JERVIS POUGHKEEPSIE SPRING VALLEY SUFFERN ASTORIA FLUSHING JAMAICA CITADEL QUEENS TEMPLE RIDGEWOOD CITADEL NEW ROCHELLE PEEKSKILL PORT CHESTER TARRYTOWN WHITE PLAINS YONKERS CITADEL YOUTH PROGRAMMING ADULT PROGRAMMING MARCH 2009 G REATER NEW YORK D IVISION
  • 24. 3. Place Entire Budget Into Program Categories
  • 27. 5. Create Donor Offers Program Program Program Program Program Program 1 2 3 4 5 6 Donor Offer ê
  • 28. The Main Objective of a Donor Offer To help a donor make a difference.
  • 29. How do you do that? Two ways… 1. Matching donor interests and passions to the needs of the organization. 2. Creating real connections § Find out what the donor’s deep gladness is. § Match it to an organizational need that you have “packaged”.
  • 30. How a Donor Offer Works
  • 31. Compelling Need ¨ I.D. and define problem. ¨ Problem NOT process ¨ Donors want to solve problems with their resources
  • 32. No problem – no gift! Without a societal problem to solve…. There is no compelling offer. Without a compelling offer... There is nothing to present to your donor. With nothing to present to your donor... There is no chance your programs will match the donor’s interests and passions. With no chance to serve your donor’s interests and passions... There will not be a gift.
  • 33. Share the Problem with Emotion
  • 34. Take the Donor to the Need
  • 36. 4 Ways to Tell if a Donor Offer is Good 1. Is it forceful? Strong case for action. 2. Does it demand attention – does it draw you in – does it attract your interest? 3. Is it convincing? Convincing and believable? Are you absolutely convinced that: Ø The need is true and believable. Ø We must DO something about it? 4. Is it irresistible? Donor cannot avoid taking action.
  • 38. 1. Reports 2. Direct mail 3. Online 4. Brochures – collateral 5. Radio, TV – electronic media 6. Events 7. Major Gifts 8. Planned Giving 9. Capital Campaigns 10. Foundation Proposals 11. Other Orgs and Clubs 12. Speeches
  • 39. www.majorgiftacademy.com Making Effective Donor Asks August 7 – Sept 11th, 2017 (3-Module) Making Your Year End Goals Sept 18 – Oct 7, 2017 (1-Module)
  • 40. MajorGiftAcademy.com 267-254-2939 jschreifels@veritusgroup.com Building Authentic Donor Relationships facebook.com/VeritusGroup @VeritusGroup VeritusGroup.com/passionate-giving-blog
  • 43. Our next free webinar » How to Think Like a Donor in 1 Hour Thursday, Aug 10, 2017 – 1:00pm Eastern Rachel Muir, CFRE https://bloomerang.co/resources/webinars