Se ha denunciado esta presentación.
Utilizamos tu perfil de LinkedIn y tus datos de actividad para personalizar los anuncios y mostrarte publicidad más relevante. Puedes cambiar tus preferencias de publicidad en cualquier momento.

Consumer Sentinel Network Data Book 2018

57 visualizaciones

Publicado el

Sentinel sorts consumer reports into 29 top categories. Appendices B1 – B3 describe the categories,providing details, and three year figures. To reflect marketplace changes, new categories or subcategories are created or deleted over time.The Consumer Sentinel Network Data Book excludes the National Do Not Call Registry. A separate report about these complaint statistics is available at: https://www.ftc.gov/reports/national-do-not-call-registry-data-book-fiscal-year-2018. The Sentinel Data Book also excludes reports about unsolicited commercial email.Consumers can report as much or as little detail as they wish when they file a report. For the Sentinel Data Book graphics, percentages are based on the total number of Sentinel fraud, identity theft, and other report types in 2018 in which consumers provided the information displayed on each chart.Reports to Sentinel sometimes indicate money was lost, and sometimes indicate no money was lost.Often, people make these reports after they experience something problematic in the marketplace,avoid losing any money, and wish to alert others. Except where otherwise stated, numbers are based on reports both from people who indicated a loss and people who did not.Calculations of dollar amounts lost are based on reports in which consumers indicated they lost between $1 and $999,999. Prior to 2017, reported “amount paid” included values of $0 to $999,999.States and Metropolitan Areas are ranked based on the number of reports per 100,000 population.State rankings are based on 2017 U.S. Census population estimates (Annual Estimates of the Resident Population: April 1, 2010 to July 1, 2017). Metropolitan Area rankings are based on 2016 U.S. Census population estimates (Annual Estimates of the Resident Population: April 1, 2010 to July 1, 2016).This Sentinel Data Book identifies Metropolitan Areas (Metropolitan and Micropolitan Statistical Areas)with a population of 100,000 or more except where otherwise noted. Metropolitan areas are defined by Office of Management and Budget Bulletin No. 15-01, “Revised Delineations of Metropolitan Statistical Areas, Micropolitan Statistical Areas, and Combined Statistical Areas, and Guidance on Uses of the Delineations of These Areas” (July 15, 2015). Numbers change over time. The Sentinel Data Book sorts consumer reports by year, based on the date of the consumer’s report. Some data contributors transfer their complaints to Sentinel after the end of the calendar year, and new data providers often contribute reports from prior years. As a result, the total number of reports for 2018 will likely change during the next few months, and totals from previous years may differ from prior Consumer Sentinel Network Data Books. The most up to date information can be found online at ftc.gov/data

Publicado en: Educación
  • Sé el primero en comentar

  • Sé el primero en recomendar esto

Consumer Sentinel Network Data Book 2018

  1. 1. 2018 February 2019
  2. 2. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 1 TableofContents ReportSubject AbouttheSentinelDataBook Introduction................................................................................................................................................... InsidetheNumbers....................................................................................................................................... ExecutiveSummary....................................................................................................................................... VisualSnapshot............................................................................................................................................. NationalStatistics NumberofFraud,IdentityTheftandOtherReportsbyYear...................................................................... ReportCategories......................................................................................................................................... ReportTypes.................................................................................................................................................. NumberofReportsbyType.......................................................................................................................... FraudReportsbyAmountLost................................................................................................................... FraudReportsbyPaymentMethod............................................................................................................ FraudReportsbyContactMethod.............................................................................................................. ReportedFraudsandLossesbyAge.......................................................................................................... IdentityTheft IdentityTheftReportsbyType.................................................................................................................... TopThreeIdentityTheftReportsbyYear.................................................................................................. IdentityTheftReportsandTypesbyAge.................................................................................................... MilitaryConsumers ReportTypesbyStatus,Branch,andRank............................................................................................... TopReportsbyCategory............................................................................................................................. IdentityTheftReportsbyType.................................................................................................................... StateandLocalStatistics StateRankings:FraudandOtherReports................................................................................................ StateRankings:IdentityTheftReports...................................................................................................... IndividualStatePages FiftyStates,DistrictofColumbia(DC)andPuertoRico................................................................. Top50MetropolitanAreas:FraudandOtherReports............................................................................. Top50MetropolitanAreas:IdentityTheftReports................................................................................... Appendices A1:TheConsumerSentinelNetwork.......................................................................................................... A2:MajorDataContributors....................................................................................................................... A3:DataContributors............................................................................................................................ A4:BetterBusinessBureauDataContributors......................................................................................... B1:DescriptionsofReportCategories................................................................................................. B2:ReportCategoriesoverThreeYears.................................................................................................... B3:DetailedReportCategoriesoverThreeYears.............................................................................. C:FraudReportsandAmountLostbyState............................................................................................. 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22-73 74 75 76 77 78-79 80 81-83 84 85-87 88
  3. 3. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 2 Introduction TheFTCtakesinreportsfromconsumersaboutproblemstheyexperienceinthemarketplace.Thereports arestoredintheConsumerSentinelNetwork(Sentinel),asecureonlinedatabaseavailableonlytolaw enforcement.WhiletheFTCdoesnotinterveneinindividualconsumerdisputes,itslawenforcement partners–whethertheyaredownthestreet,acrossthenation,oraroundtheworld–canuseinformation inthedatabasetospottrends,identifyquestionablebusinesspracticesandtargets,andenforcethelaw. Since1997,Sentinelhascollectedtensofmillionsofconsumerreportsaboutfraud,identitytheft,and otherconsumerprotectiontopics.During2018,Sentinelreceivednearly3millionconsumerreports,which theFTChassortedinto29topcategories.The2018ConsumerSentinelNetworkDataBook(SentinelData Book)hasaggregatedinformationaboutwhatconsumerstolduslastyearonthefullrangeoffraud, identitytheftandotherconsumerprotectiontopics.Thisyear,ConsumerSentineldataisalsoavailable onlineinaninteractiveformat,withupdatesprovidedquarterly.TheSentinelDataBookisbasedon unverifiedreportsfiledbyconsumers.Thedataisnotbasedonaconsumersurvey.Sentinelhasafive-year dataretentionpolicy,withreportsolderthanfiveyearspurgedbiannually. InadditiontotakingconsumerreportsdirectlyfrompeoplewhocalltheFTC’scallcenterorreportonline, Sentinelalsoincludesreportsfiledwithotherfederal,state,local,andinternationallawenforcement agencies,aswellasotherorganizations,liketheBetterBusinessBureauandPublishersClearingHouse. In2018,theFTCwaspleasedtowelcomethedatacontributionsoftheNebraskaAttorneyGeneral,New YorkStateAttorneyGeneral,AARPFraudWatchNetwork,andMicrosoftCorporationCyberCrimeCenter.A fulllistingofdatacontributorsisavailableinAppendixA3andA4.Non-governmentorganizationsthat contributereportsdonothaveaccesstoSentinelreports,asaccessislimitedtolawenforcementagencies. FormoreinformationabouttheConsumerSentinelNetwork,visitwww.FTC.gov/Sentinel.Lawenforcement personnelmayjoinSentinelatRegister.ConsumerSentinel.gov.
  4. 4. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 3 InsidetheNumbers Sentinelsortsconsumerreportsinto29topcategories.AppendicesB1–B3describethecategories, providingdetails,andthreeyearfigures.Toreflectmarketplacechanges,newcategoriesor subcategoriesarecreatedordeletedovertime. TheConsumerSentinelNetworkDataBookexcludestheNationalDoNotCallRegistry.Aseparate reportaboutthesecomplaintstatisticsisavailableat:https://www.ftc.gov/reports/national-do-not-call- registry-data-book-fiscal-year-2018.TheSentinelDataBookalsoexcludesreportsaboutunsolicited commercialemail. Consumerscanreportasmuchoraslittledetailastheywishwhentheyfileareport.FortheSentinel DataBookgraphics,percentagesarebasedonthetotalnumberofSentinelfraud,identitytheft,and otherreporttypesin2018inwhichconsumersprovidedtheinformationdisplayedoneachchart. ReportstoSentinelsometimesindicatemoneywaslost,andsometimesindicatenomoneywaslost. Often,peoplemakethesereportsaftertheyexperiencesomethingproblematicinthemarketplace, avoidlosinganymoney,andwishtoalertothers.Exceptwhereotherwisestated,numbersarebasedon reportsbothfrompeoplewhoindicatedalossandpeoplewhodidnot. Calculationsofdollaramountslostarebasedonreportsinwhichconsumersindicatedtheylost between$1and$999,999.Priorto2017,reported“amountpaid”includedvaluesof$0to$999,999. StatesandMetropolitanAreasarerankedbasedonthenumberofreportsper100,000population. Staterankingsarebasedon2017U.S.Censuspopulationestimates(AnnualEstimatesoftheResident Population:April1,2010toJuly1,2017).MetropolitanArearankingsarebasedon2016U.S.Census populationestimates(AnnualEstimatesoftheResidentPopulation:April1,2010toJuly1,2016). ThisSentinelDataBookidentifiesMetropolitanAreas(MetropolitanandMicropolitanStatisticalAreas) withapopulationof100,000ormoreexceptwhereotherwisenoted.Metropolitanareasaredefinedby OfficeofManagementandBudgetBulletinNo.15-01,“RevisedDelineationsofMetropolitanStatistical Areas,MicropolitanStatisticalAreas,andCombinedStatisticalAreas,andGuidanceonUsesofthe DelineationsofTheseAreas”(July15,2015). Numberschangeovertime.TheSentinelDataBooksortsconsumerreportsbyyear,basedonthedate oftheconsumer’sreport.SomedatacontributorstransfertheircomplaintstoSentinelaftertheendof thecalendaryear,andnewdataprovidersoftencontributereportsfromprioryears.Asaresult,the totalnumberofreportsfor2018willlikelychangeduringthenextfewmonths,andtotalsfromprevious yearsmaydifferfrompriorConsumerSentinelNetworkDataBooks.Themostuptodateinformation canbefoundonlineatftc.gov/data.
  5. 5. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 4 ExecutiveSummary Overview During2018,theConsumerSentinelNetworktookinnearly3millionreports,anincreasefrom2017. -Fraud:1.4million(48%ofallreports) -Identitytheft:444,602(15%) -Other:1.1million(38%) ImposterScamsarethetopreportcategoryin2018(18%ofallreports).Debtcollectionreports declinedby24%percentin2018(16%ofallreports)andmovedto#2.Identitytheft(15%ofall reports)roundsoutthetopthreereportstoSentinel. Fraud Therewereover535,000imposterscamreportstoSentinel.Nearlyoneinfiveofthosealsoreporteda dollarloss,totalingnearly$488millionlosttoimposterscams.Thesescamsinclude,forexample, romancescams,peoplefalselyclaimingtobewiththegovernment,arelativeindistress,awell-known business,oratechnicalsupportexpert,togetaconsumer’smoney. Ofthe1.4millionfraudreports,25%indicatedmoneywaslost.In2018,peoplereportedlosingnearly $1.48billiontofraud–anincreaseof$406millionoverwhatconsumersreportedlosingin2017. Themedianlossforallfraudreportsin2018is$375.Themedianindividuallosseswerehighestin thesefraudcategories: -MortgageForeclosureReliefandDebtManagement ($1,377) -BusinessandJobOpportunities ($1,304) -ForeignMoneyOffersandCounterfeitCheckScams ($1,214) Telephonewasthemethodofcontactfor69%offraudreportswithacontactmethodidentified.Only eightpercentofthosepeoplereportedlosingmoneytothescammer–butthat8%reportedan aggregatelossof$429million,andan$840medianloss. Wiretransferscontinuetobethemostfrequentlyreportedpaymentmethodforfraud,withareported aggregatelossof$423million. Ofpeoplewhoreportedtheirage,thoseaged20-29reportedlosingmoneytofraudin43%ofreports filedwiththeFTC,whilepeopleaged70–79reportedlosingmoneyin15%oftheirreportsandpeople 80andoverreportedlosingmoneyinjust13%oftheirreports.Butwhentheydidexperiencealoss, peopleaged70andolderreportedmuchhighermedianlossesthananyotheragegroup. IdentityTheft Creditcardfraudtopsthelistofidentitytheftreportsin2018.TheFTCreceivedmorethan167,000 reportsfrompeoplewhosaidtheirinformationwasmisusedonanexistingaccountortoopenanew creditcardaccount. Military Militaryconsumersreportedmorethan59,000fraudcomplaints,includingover36,000imposter scamsthatcostthem$34millionin2018.Imposterscamswerethelargestsinglecategoryofreports frommilitaryconsumers. TopStates Thestateswiththehighestpercapitaratesofreportedfraudin2018wereFlorida,Georgia,Nevada, Delaware,andMaryland.Forreportedidentitytheft,thetopstatesin2018wereGeorgia,Nevada, California,Florida,andTexas.
  6. 6. $1.48 billion total fraud losses $375 median loss reported a loss25%1.4 million fraud reports Identity Theft Credit card new account fraud 24% Tax fraud 38% Imposter Scams NEARLY 1 IN 5 LOST MONEY $488 million reported lost $500 median loss CONSUMER SENTINEL NETWORK DATA BOOK 2018 SNAPSHOT TOP THREE CATEGORIES 1. Imposter scams 2. Debt collection 3. Identity theft 3 MILLION REPORTS Younger people reported losing money to fraud more often than older people. But when people aged 70+ had a loss, the median loss was much higher. Age 20-29 43% Age 70-79 15% FEDERAL TRADE COMMISSION ● ftc.gov/data PEOPLE Age 20-29 70-79 80+ $750 $400 $1,700
  7. 7. _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 6 ThereportedfiguresexcludeNationalDoNotCallRegistrycomplaints. Year #ofReports 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2,994,483 2,875,016 3,046,915 3,078,749 2,616,830 2,134,565 2,115,079 1,898,543 1,470,306 1,428,977 1,261,124 1,070,447 906,129 909,314 860,383 713,657 551,622 325,519 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 1.47M 1.90M 1.43M 1.26M 2.12M 2.13M 3.08M 3.05M 0.33M 2.99M 1.07M 2.88M 0.55M 0.91M 0.91M 0.86M 0.71M 2.62M CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ NumberofFraud,IdentityTheftandOtherReportsbyYear
  8. 8. _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 7 Percentagesarebasedonthetotalnumberof2018Sentinelreports(2,994,483).6%ofthetotalwerecoded“Other(NoteinComments).”SeeAppendixB3. Rank Category #ofReports % 1 ImposterScams 2 DebtCollection 3 IdentityTheft 4 TelephoneandMobileServices 5 Shop-at-HomeandCatalogSales 6 BanksandLenders 7 CreditBureaus,InformationFurnishersandReportUsers 8 Prizes,SweepstakesandLotteries 9 AutoRelated 10 InternetServices 11 CreditCards 12 HealthCare 13 TelevisionandElectronicMedia 14 Travel,VacationsandTimesharePlans 15 ForeignMoneyOffersandCounterfeitCheckScams 16 BusinessandJobOpportunities 17 AdvancePaymentsforCreditServices 18 ComputerEquipmentandSoftware 19 InvestmentRelated 20 Education 21 HomeRepair,ImprovementandProducts 22 MortgageForeclosureReliefandDebtManagement 23 MagazinesandBooks 24 Grants 25 OfficeSuppliesandServices 26 CharitableSolicitations 27 TaxPreparers 28 InternetAuction 29 FuneralServices 17.88%535,417 15.88%475,517 14.85%444,602 5.51%164,876 4.78%143,072 4.61%138,134 4.57%136,748 4.42%132,470 3.49%104,604 2.10%62,942 1.71%51,129 1.58%47,410 1.28%38,336 0.95%28,353 0.92%27,443 0.84%25,068 0.65%19,575 0.61%18,350 0.50%14,884 0.48%14,242 0.38%11,331 0.34%10,039 0.21%6,309 0.21%6,274 0.18%5,350 0.15%4,350 0.14%4,103 0.06%1,699 0.03%964 ReportCategories CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________
  9. 9. _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 8 CertainFraudcategoriesarecomprisedofsubcategoriesthatfallinbothFraudandOtherreporttypes.SeeAppendixB3.TheFraudrankingsexcludesubcategoriesthatarenot fraud. Rank Category #ofReports 1 DebtCollection 2 BanksandLenders 3 CreditBureaus,InformationFurnishersandReportUsers 4 AutoRelated 5 CreditCards 6 TelevisionandElectronicMedia 7 ComputerEquipmentandSoftware 8 Education 9 HomeRepair,ImprovementandProducts 10 FuneralServices 475,517 138,134 136,748 104,604 51,129 38,336 18,350 14,242 11,331 964 OtherCategories Rank TheftType #ofReports 1 CreditCardFraud 2 OtherIdentityTheft 3 EmploymentorTax-RelatedFraud 4 PhoneorUtilitiesFraud 5 BankFraud 6 LoanorLeaseFraud 7 GovernmentDocumentsorBenefitsFraud 157,688 122,499 67,374 63,563 52,529 51,856 24,854 IdentityTheftTypes Rank Category #ofReports %Reporting$ Loss Total$Loss Median$ Loss 1 ImposterScams 2 TelephoneandMobileServices 3 Shop-at-HomeandCatalogSales 4 Prizes,SweepstakesandLotteries 5 InternetServices 6 Travel,VacationsandTimesharePlans 7 ForeignMoneyOffersandCounterfeitCheckScams 8 BusinessandJobOpportunities 9 AdvancePaymentsforCreditServices 10 HealthCare $500$488M18%535,417 $200$20M5%164,693 $155$107M67%142,929 $530$118M10%132,470 $139$36M28%57,907 $800$68M40%28,353 $1,214$42M34%27,443 $1,304$116M42%24,620 $376$23M77%19,575 $130$4M46%17,069 Top10FraudCategories Fraud IdentityTheft Other 1,427,563(47.7%) 1,125,354(37.6%) 444,602(14.8%) ReportType CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________
  10. 10. _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 9 ThereportedfiguresexcludeNationalDoNotCallRegistrycomplaints. Year Fraud IdentityTheft Other 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 1,125,354 1,215,464 1,423,823 1,427,784 762,021 685,352 632,428 577,835 399,160 441,836 325,705 305,570 236,243 216,042 203,176 167,051 146,862 101,963 444,602 371,034 398,952 490,112 332,545 290,098 369,958 279,191 251,074 278,360 314,587 259,314 246,214 255,687 246,909 215,240 161,977 86,250 1,427,563 1,290,636 1,226,402 1,165,625 1,526,365 1,159,115 1,112,693 1,041,517 820,072 708,781 620,832 505,563 423,672 437,585 410,298 331,366 242,783 137,306 NumberofReportsbyType 2002 2004 2006 2008 2010 2012 2014 2016 2018 0K 200K 400K 600K 800K 1,000K 1,200K 1,400K 1,600K #ofReports NumberofReportsbyType ReportType Fraud IdentityTheft Other CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________
  11. 11. _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 10 Theamountlostisbasedonreportsinwhichconsumersindicatedtheylostbetween$1and$999,999. AmountLost #ofReports $1-$1,000 $1,001-$2,000 $2,001-$3,000 $3,001-$4,000 $4,001-$5,000 $5,001-$6,000 $6,001-$7,000 $7,001-$8,000 $8,001-$9,000 $9,001-$10,000 Morethan$10,000 18,085 2,278 1,521 2,126 2,334 3,209 5,741 7,645 14,786 34,595 266,435 AmountLost $1-$100 $101-$200 $201-$300 $301-$400 $401-$500 $501-$600 $601-$700 $701-$800 $801-$900 $901-$1,000 80,432 48,461 34,368 24,792 24,182 14,552 10,645 10,123 11,215 7,665 ReportedFraudLossesin$1-$1,000Range ReportedFraudLossesin$1-$10,000+Range $375 Median$Loss $1,484,650,267 Total$Loss 358,755(25%) #ofReportswith$Loss 1,427,563 NumberofFraudReports FraudReportsbyAmountLost CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________
  12. 12. _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 11 DatacontributorsMoneyGramInternationalandWesternUnionprovidedasignificantnumberofreports,whichmayaffectthedistributionofthereportedmethodsofpayment. #ofReports Total$Loss WireTransfer CreditCards GiftReloadCards BankAccountDebit InternetMobile CashCashAdvance Check MoneyOrder TelephoneBill 101,434 50,413 41,046 33,037 14,392 10,822 9,133 3,714 1,106 $423M $131M $109M $78M $78M $40M $75M $20M $5M 265,097(19%) #ofReportswithPaymentMethod 1,427,563 NumberofFraudReports FraudReportsbyPaymentMethod CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________
  13. 13. _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 12 ContactMethod #ofReports Total$Lost Median$Lost Phone WebsiteOthers E-mail ConsumerInitiatedContact Mail Other $1,245 $1,000 $216 $306 $321 $840 $133M $55M $87M $173M $227M $429M 17,069 30,577 43,322 92,210 111,057 647,310 NumberofReportsandAmountLostbyContactMethod PercentageofallFraudReportswithaContactMethodidentified Ofthosereports,thepercentagewithadollarlossreported Phone WebsiteOthers E-mail ConsumerInitiatedContact Mail Other 69% 8% 12% 41% 10% 30% 71% 5% 16% 3% 42% 2% 941,545(66%) #ofReportswithContactMethod 1,427,563 NumberofFraudReports FraudReportsbyContactMethod CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________
  14. 14. _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 13 Ofthe1,427,563totalfraudreportsin2018,46%includedconsumerageinformation. 19andUnder 20-29 30-39 40-49 50-59 60-69 70-79 80andOver $1,700 $188 $400 $380 $450 $500 $600 $751 29% 24% 33% 46% 18% 43% 13% 15% PercentageReportingaFraudLossandMedianLossbyAge PercentageReportingaFraud$Loss Median$Lost Percentagesarebasedonthetotalnumberof2018fraudreportsinwhichconsumersprovidedtheirage:661,938. #ofReports Total$Lost 19andUnder 20-29 30-39 40-49 50-59 60-69 70-79 80andOver 104,713(16%) 107,471(16%) 129,448(20%) 77,471(12%) 94,499(14%) 85,929(13%) 21,904(3%) 40,503(6%) $138M $158M $168M $184M $128M $15M $83M $79M ReportedFraudsandLossesbyAge CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________
  15. 15. _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 14 TheftType TheftSubtype #ofReports %Differencefrom PreviousYear CreditCardFraud NewAccounts ExistingAccounts EmploymentorTax-Related Fraud TaxFraud EmploymentorWage-RelatedFraud PhoneorUtilitiesFraud MobileTelephone–NewAccounts Utilities–NewAccounts LandlineTelephone–NewAccounts MobileTelephone–ExistingAccounts LandlineTelephone–ExistingAccounts Utilities–ExistingAccounts BankFraud DebitCards,ElectronicFundsTransfer,orACH NewAccounts ExistingAccounts LoanorLeaseFraud BusinessPersonalLoan AutoLoanLease Non-FederalStudentLoan ApartmentorHouseRented RealEstateLoan FederalStudentLoan GovernmentDocumentsor BenefitsFraud GovernmentBenefitsAppliedForReceived OtherGovernmentDocumentsIssuedForged Driver'sLicenseIssuedForged PassportIssuedForged OtherIdentityTheft Other MedicalServices OnlineShoppingorPaymentAccount EmailorSocialMedia EvadingtheLaw Insurance SecuritiesAccounts -6% +24% 32,329 130,928 +44% -38% 30,592 38,967 +20% +25% +6% +28% +0% +28% 1,322 1,453 4,983 7,738 21,994 33,466 +2% +12% +0% 12,990 19,639 23,219 +119% +17% +50% +78% +89% +82% 5,082 5,178 5,439 6,327 18,815 20,328 +35% +19% +5% -10% 703 4,493 5,645 16,021 +15% +24% +7% +23% +18% +103% +121% 1,877 3,675 4,439 9,439 10,294 13,833 87,765 IdentityTheftReportsbyType CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ Consumerscanreportmultipletypesofidentitytheft.In2018,17%ofidentitytheftreportsincludedmorethanonetypeofidentitytheft.
  16. 16. ________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 15 Thetopidentitythefttypescanvarybyyear.Thisgraphdepictsthetopthreetypesofidentitytheftreportedin2018andhowthosetypeschangedoverfiveyears. 2014 2015 2016 2017 2018 124,794 133,131 157,688 123,192 235,649 133,875 55,553 74,908 82,086 67,374 40,056 46,803 49,354 55,141 63,563 TopThreeIdentityTheftReportTypesbyYear TheftType CreditCardFraud EmploymentorTax-RelatedFraud PhoneorUtilitiesFraud CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________
  17. 17. _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 16 TheftType 19and Under 20-29 30-39 40-49 50-59 60-69 70-79 80and Over BankFraud CreditCardFraud EmploymentorTax-RelatedFraud GovernmentDocumentsorBenefits Fraud LoanorLeaseFraud OtherIdentityTheft PhoneorUtilitiesFraud 528 988 249 824 1,186 1,980 1,053 1,637 3,164 820 1,462 2,455 6,363 2,852 4,979 8,524 2,847 3,988 6,203 16,214 6,531 8,586 14,876 6,391 3,963 9,051 24,095 8,444 12,621 23,461 11,459 4,638 10,585 32,048 9,575 18,027 31,878 15,556 4,600 13,803 40,182 11,508 13,468 20,448 10,596 3,326 13,747 24,863 9,055 957 2,118 830 1,071 7,860 1,565 1,405 IdentityTheftTypesbyAge 19andUnder 20-29 30-39 40-49 50-59 60-69 70-79 80andOver 107,367 14,251 76,760 84,165 63,229 42,704 16,462 5,989 IdentityTheftReportsbyAge CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ Ofthe444,602totalidentitytheftreportsin2018,92%includedconsumerageinformation.
  18. 18. Fraud,IdentityTheft,andOtherReportsbyMilitaryConsumers CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 17 Status #ofReports #ofFraud Reports %Reporting FraudLoss TotalFraud Loss MedianFraud Loss ActiveDutyServiceMember DependentChildOther-ServiceMember DependentSpouse-ServiceMember InactiveReserveNationalGuard MilitaryRetireeVeteran $900 $555 $700 $500 $506 $55M $3M $12M $4M $6M 14% 18% 13% 29% 27% 38,620 2,328 9,057 750 2,919 84,216 5,895 13,280 2,206 9,047 ReportsbyStatus Ofthe122,519totalreportsfrommilitaryconsumersin2018,94%providedmilitarystatusinformation. Branch #ofReports #ofFraud Reports %Reporting FraudLoss TotalFraud Loss MedianFraud Loss U.S.AirForce U.S.Army U.S.CoastGuard U.S.Marines U.S.Navy $800 $869 $500 $800 $800 $14M $8M $3M $31M $18M 14% 16% 14% 15% 15% 11,514 4,775 926 24,752 10,051 42,338 9,036 1,595 42,102 17,084 ReportsbyBranch Ofthe122,519totalreportsfrommilitaryconsumersin2018,92%providedmilitarybranchinformation. Rank #ofReports #ofFraud Reports %Reporting FraudLoss TotalFraud Loss Median FraudLoss Enlisted Officer $500 $599 $11M $16M 22% 26% 2,625 9,160 8,979 40,843 ReportsbyRank Ofthe122,519totalreportsfrommilitaryconsumersin2018,41%providedinformationaboutrank.
  19. 19. Rank Category #ofReports 1 CreditBureaus,InformationFurnishersandReportUsers 2 DebtCollection 3 BanksandLenders 4 CreditCards 5 AutoRelated 6 Education 7 HomeRepair,ImprovementandProducts 8 TelevisionandElectronicMedia 9 ComputerEquipmentandSoftware 10 FuneralServices 9,662 6,474 6,436 2,330 1,919 1,165 559 365 85 13 OtherCategories Fraud IdentityTheft Other 59,267 28,660 34,757 ReportsbyMilitaryConsumers Rank TheftType #ofReports 1 CreditCardFraud 2 OtherIdentityTheft 3 BankFraud 4 PhoneorUtilitiesFraud 5 EmploymentorTax-RelatedFraud 6 LoanorLeaseFraud 7 GovernmentDocumentsorBenefitsFraud 10,139 5,988 5,380 4,535 4,022 2,816 2,432 IdentityTheftTypes CertainFraudcategoriesarecomprisedofsubcategoriesthatfallinbothFraudandOtherreporttypes. SeeAppendixB3.TheFraudrankingsexcludesubcategories thatarenotfraud. Rank Category #of Reports % Reporting $Loss Total$ Loss Median$ Loss 1 ImposterScams 2 TelephoneandMobileServices 3 Shop-at-HomeandCatalogSales 4 Prizes,SweepstakesandLotteries 5 ForeignMoneyOffersandCounterfeitCheckScams 6 InternetServices 7 BusinessandJobOpportunities 8 MortgageForeclosureReliefandDebtManagement 9 AdvancePaymentsforCreditServices 10 Grants $900$34.0M11%36,090 $234$2.2M10%3,786 $154$2.1M70%2,665 $3,150$10.4M24%1,660 $2,000$3.7M25%1,450 $200$1.8M20%1,326 $6,150$6.7M41%714 $1,766$0.9M46%501 $777$0.9M39%435 $1,000$0.6M19%419 Top10FraudCategories _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 18 CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ 59,267 #ofFraudReports $96M Total$Loss $798 Median$Loss 9,784(17%) #ofReportswith$Loss
  20. 20. _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 19 TheftType TheftSubtype #ofReports %Differencefrom PreviousYear CreditCardFraud NewAccounts ExistingAccounts BankFraud DebitCards,ElectronicFundsTransfer,orACH NewAccounts ExistingAccounts PhoneorUtilitiesFraud MobileTelephone–NewAccounts Utilities–NewAccounts LandlineTelephone–NewAccounts MobileTelephone–ExistingAccounts LandlineTelephone–ExistingAccounts Utilities–ExistingAccounts EmploymentorTax-Related Fraud TaxFraud EmploymentorWage-RelatedFraud LoanorLeaseFraud BusinessPersonalLoan AutoLoanLease RealEstateLoan ApartmentorHouseRented Non-FederalStudentLoan FederalStudentLoan GovernmentDocumentsor BenefitsFraud GovernmentBenefitsAppliedForReceived OtherGovernmentDocumentsIssuedForged Driver'sLicenseIssuedForged PassportIssuedForged OtherIdentityTheft Other OnlineShoppingorPaymentAccount EmailorSocialMedia MedicalServices EvadingtheLaw Insurance SecuritiesAccounts -12% -11% 2,952 7,638 -6% +2% -15% 1,366 1,679 2,678 +6% +11% -3% -1% -16% +17% 95 165 475 488 1,454 2,402 +85% -44% 1,916 2,221 +22% +18% +79% +36% +40% +19% 192 257 380 385 832 1,168 +29% +38% +5% -1% 44 366 579 1,650 +17% +10% +7% +22% +21% +11% +25% 211 253 377 544 852 870 3,519 MilitaryConsumerIdentityTheftReportsbyType CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ Consumerscanreportmultipletypesofidentitytheft.In2018,18%ofMilitaryidentitytheftreportsincludedmorethanonetypeofidentitytheft.
  21. 21. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 20 StateRankings:FraudandOtherReports Rank State Reportsper 100KPopulation #ofReports 1 Florida 2 Georgia 3 Nevada 4 Delaware 5 Tennessee 6 Maryland 7 Arizona 8 Texas 9 SouthCarolina 10 Michigan 11 Alabama 12 Colorado 13 Virginia 14 Missouri 15 NewMexico 16 NorthCarolina 17 California 18 Ohio 19 NewJersey 20 Pennsylvania 21 Oregon 22 NewYork 23 RhodeIsland 24 Connecticut 25 Washington 26 Louisiana 210,1741,002 93,249894 26,088870 7,743805 53,014789 45,298748 51,816739 204,531723 36,062718 71,339716 33,539688 37,686672 56,135663 40,165657 13,573650 66,486647 250,509634 73,212628 56,438627 77,714607 25,120606 117,567592 6,210586 21,022586 43,113582 27,236581 Rank State Reportsper 100KPopulation #ofReports 27 Illinois 28 NewHampshire 29 Montana 30 WestVirginia 31 Idaho 32 Kansas 33 Kentucky 34 Indiana 35 Mississippi 36 Massachusetts 37 Arkansas 38 Minnesota 39 Wisconsin 40 Utah 41 Oklahoma 42 Alaska 43 Maine 44 Wyoming 45 Hawaii 46 Nebraska 47 Vermont 48 Iowa 49 SouthDakota 50 NorthDakota 73,000570 7,642569 5,943566 10,134558 9,560557 15,999549 23,707532 35,366530 15,790529 35,869523 15,692522 28,471511 28,952500 15,356495 19,347492 3,531477 6,340475 2,647457 6,516456 8,416438 2,690431 13,329424 3,074353 2,549337 DistrictofColumbia PuertoRico 3,037 8,182 91 1,179 TheDistrictofColumbiaandPuertoRicoareincludedinthetablebutarenotranked. Statesarerankedbasedonthenumberofreportsper100,000populations.Population estimatesarebasedon2017U.S.Censuspopulationestimates.Rankingexcludesstate-specificdatacontributorreports.
  22. 22. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 21 StateRankings:IdentityTheftReports RankState Reportsper 100KPopulation #ofReports 1 Georgia 2 Nevada 3 California 4 Florida 5 Texas 6 Delaware 7 Maryland 8 Michigan 9 Illinois 10 Arizona 11 SouthCarolina 12 NewJersey 13 NewYork 14 NewHampshire 15 NorthCarolina 16 Louisiana 17 Colorado 18 Connecticut 19 Alabama 20 Pennsylvania 21 Tennessee 22 Oregon 23 Washington 24 Mississippi 25 Virginia 26 NewMexico 23,871229 5,816194 73,668186 37,797180 45,030159 1,517158 8,747145 13,952140 16,296127 8,853126 6,339126 11,273125 24,248122 1,565117 11,481112 5,202111 6,151110 3,864108 5,241108 13,725107 6,808101 4,179101 7,380100 2,89497 8,19697 2,00096 RankState Reportsper 100KPopulation #ofReports 27 Utah 28 RhodeIsland 29 Massachusetts 30 Ohio 31 Missouri 32 Idaho 33 Oklahoma 34 Montana 35 Indiana 36 Kansas 37 Arkansas 38 Minnesota 39 Hawaii 40 Alaska 41 Nebraska 42 Wisconsin 43 NorthDakota 44 Wyoming 45 WestVirginia 46 Kentucky 47 SouthDakota 48 Maine 49 Iowa 50 Vermont 2,91594 99093 6,38793 10,26888 5,22285 1,36880 3,10979 79976 4,91874 2,14274 2,19773 4,07073 1,02172 50769 1,28167 3,73164 47463 33858 1,05158 2,52257 48656 74456 1,65453 31651 DistrictofColumbia PuertoRico 1,710 1,156 51 167 TheDistrictofColumbiaandPuertoRicoareincludedinthetablebutarenotranked. Statesarerankedbasedonthenumberofreportsper100,000populations.Population estimatesarebasedon2017U.S.Censuspopulationestimates.
  23. 23. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 22 Alabama DebtCollection ImposterScams IdentityTheft Prizes,Sweepstakesand Lotteries TelephoneandMobile Services CreditBureaus,Information FurnishersandReportUsers BanksandLenders Shop-at-HomeandCatalog Sales AutoRelated InternetServices 23% 16% 13% 7% 5% 5% 4% 4% 3% 1% TopTenReportCategories CreditCardFraud OtherIdentityTheft PhoneorUtilitiesFraud LoanorLeaseFraud EmploymentorTax-RelatedFraud 32% 29% 18% 17% 16% TopIdentityTheftTypes Fraud&OtherReports 33,539 TotalFraud&OtherReports $9.9M TotalFraudLosses $319 MedianFraudLosses 11th StateRank (Reportsper100KPopulation) 19th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 5,241 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromAlabamaconsumers,asindicatedinthecharttitle.Consumerscanreportmultipletypesofidentitytheft. 442 Reportsper100KPopulation 722 FraudLosses
  24. 24. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 23 Alaska ImposterScams IdentityTheft Prizes,Sweepstakesand Lotteries TelephoneandMobile Services Shop-at-HomeandCatalog Sales BanksandLenders DebtCollection CreditBureaus,Information FurnishersandReportUsers AutoRelated InternetServices 20% 13% 11% 8% 6% 4% 4% 3% 3% 3% TopTenReportCategories CreditCardFraud OtherIdentityTheft PhoneorUtilitiesFraud EmploymentorTax-RelatedFraud BankFraud 38% 24% 19% 15% 15% TopIdentityTheftTypes Fraud&OtherReports 3,531 TotalFraud&OtherReports $3.6M TotalFraudLosses $471 MedianFraudLosses 42nd StateRank (Reportsper100KPopulation) 40th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 507 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromAlaskaconsumers,asindicatedinthecharttitle.ThispageexcludesreportsprovidedbytheAlaska AttorneyGeneral.Consumerscanreportmultipletypesofidentitytheft. 472 Reportsper100KPopulation 483 FraudLosses
  25. 25. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 24 Arizona ImposterScams IdentityTheft DebtCollection TelephoneandMobile Services BanksandLenders Prizes,Sweepstakesand Lotteries CreditBureaus,Information FurnishersandReportUsers AutoRelated Shop-at-HomeandCatalog Sales InternetServices 19% 15% 13% 7% 5% 4% 4% 4% 4% 2% TopTenReportCategories CreditCardFraud OtherIdentityTheft EmploymentorTax-RelatedFraud PhoneorUtilitiesFraud BankFraud 30% 26% 24% 14% 13% TopIdentityTheftTypes Fraud&OtherReports 51,816 TotalFraud&OtherReports $28.9M TotalFraudLosses $400 MedianFraudLosses 7th StateRank (Reportsper100KPopulation) 10th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 8,853 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromArizonaconsumers,asindicatedinthecharttitle.Consumerscanreportmultipletypesofidentitytheft. 304 Reportsper100KPopulation 809 FraudLosses
  26. 26. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 25 Arkansas ImposterScams DebtCollection IdentityTheft Prizes,Sweepstakesand Lotteries CreditBureaus,Information FurnishersandReportUsers TelephoneandMobile Services Shop-at-HomeandCatalog Sales BanksandLenders AutoRelated InternetServices 19% 16% 12% 9% 5% 5% 5% 4% 3% 2% TopTenReportCategories CreditCardFraud OtherIdentityTheft EmploymentorTax-RelatedFraud PhoneorUtilitiesFraud BankFraud 30% 24% 19% 17% 14% TopIdentityTheftTypes Fraud&OtherReports 15,692 TotalFraud&OtherReports $5.0M TotalFraudLosses $385 MedianFraudLosses 37th StateRank (Reportsper100KPopulation) 37th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 2,197 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromArkansasconsumers,asindicatedinthecharttitle.Consumerscanreportmultipletypesofidentity theft. 374 Reportsper100KPopulation 663 FraudLosses
  27. 27. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 26 California IdentityTheft DebtCollection ImposterScams CreditBureaus,Information FurnishersandReportUsers TelephoneandMobile Services BanksandLenders Shop-at-HomeandCatalog Sales AutoRelated Prizes,Sweepstakesand Lotteries InternetServices 23% 18% 14% 5% 5% 5% 4% 3% 3% 2% TopTenReportCategories CreditCardFraud OtherIdentityTheft EmploymentorTax-RelatedFraud PhoneorUtilitiesFraud BankFraud 41% 30% 15% 10% 10% TopIdentityTheftTypes Fraud&OtherReports 250,509 TotalFraud&OtherReports $173.2M TotalFraudLosses $400 MedianFraudLosses 17th StateRank (Reportsper100KPopulation) 3rd StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 73,668 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromCaliforniaconsumers,asindicatedinthecharttitle.Consumerscanreportmultipletypesofidentity theft. 285 Reportsper100KPopulation 628 FraudLosses
  28. 28. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 27 Colorado ImposterScams IdentityTheft DebtCollection TelephoneandMobile Services BanksandLenders Shop-at-HomeandCatalog Sales AutoRelated Prizes,Sweepstakesand Lotteries CreditBureaus,Information FurnishersandReportUsers InternetServices 20% 14% 11% 6% 5% 5% 4% 4% 4% 3% TopTenReportCategories CreditCardFraud EmploymentorTax-RelatedFraud OtherIdentityTheft PhoneorUtilitiesFraud BankFraud 34% 21% 21% 18% 15% TopIdentityTheftTypes Fraud&OtherReports 37,686 TotalFraud&OtherReports $23.2M TotalFraudLosses $365 MedianFraudLosses 12th StateRank (Reportsper100KPopulation) 17th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 6,151 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromColoradoconsumers,asindicatedinthecharttitle.ThispageexcludesreportsprovidedbytheColorado AttorneyGeneral.Consumerscanreportmultipletypesofidentitytheft. 501 Reportsper100KPopulation 643 FraudLosses
  29. 29. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 28 Connecticut ImposterScams IdentityTheft DebtCollection BanksandLenders TelephoneandMobile Services Shop-at-HomeandCatalog Sales AutoRelated CreditBureaus,Information FurnishersandReportUsers Prizes,Sweepstakesand Lotteries InternetServices 18% 15% 12% 6% 5% 5% 5% 4% 3% 3% TopTenReportCategories CreditCardFraud PhoneorUtilitiesFraud EmploymentorTax-RelatedFraud OtherIdentityTheft BankFraud 40% 21% 18% 17% 13% TopIdentityTheftTypes Fraud&OtherReports 21,022 TotalFraud&OtherReports $8.5M TotalFraudLosses $311 MedianFraudLosses 24th StateRank (Reportsper100KPopulation) 18th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 3,864 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromConnecticutconsumers,asindicatedinthecharttitle.Consumerscanreportmultipletypesofidentity theft. 462 Reportsper100KPopulation 554 FraudLosses
  30. 30. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 29 Delaware ImposterScams IdentityTheft DebtCollection BanksandLenders CreditBureaus,Information FurnishersandReportUsers Shop-at-HomeandCatalog Sales Prizes,Sweepstakesand Lotteries AutoRelated TelephoneandMobile Services CreditCards 17% 16% 16% 6% 6% 4% 4% 4% 4% 3% TopTenReportCategories CreditCardFraud PhoneorUtilitiesFraud OtherIdentityTheft LoanorLeaseFraud BankFraud 35% 30% 19% 14% 10% TopIdentityTheftTypes Fraud&OtherReports 7,743 TotalFraud&OtherReports $2.6M TotalFraudLosses $313 MedianFraudLosses 4th StateRank (Reportsper100KPopulation) 6th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 1,517 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromDelawareconsumers,asindicatedinthecharttitle.Consumerscanreportmultipletypesofidentity theft. 513 Reportsper100KPopulation 696 FraudLosses
  31. 31. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 30 DistrictofColumbia DebtCollection ImposterScams IdentityTheft BanksandLenders CreditBureaus,Information FurnishersandReportUsers TelephoneandMobile Services Shop-at-HomeandCatalog Sales AutoRelated CreditCards InternetServices 21% 15% 12% 7% 6% 6% 4% 3% 3% 2% TopTenReportCategories CreditCardFraud OtherIdentityTheft PhoneorUtilitiesFraud EmploymentorTax-RelatedFraud LoanorLeaseFraud 34% 24% 18% 15% 13% TopIdentityTheftTypes Fraud&OtherReports 8,182 TotalFraud&OtherReports $4.0M TotalFraudLosses $379 MedianFraudLosses Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 1,156 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromDistrictofColumbiaconsumers,asindicatedinthecharttitle.Consumerscanreportmultipletypesof identitytheft. 558 Reportsper100KPopulation 558 FraudLosses
  32. 32. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 31 Florida DebtCollection IdentityTheft ImposterScams CreditBureaus,Information FurnishersandReportUsers BanksandLenders TelephoneandMobile Services AutoRelated Shop-at-HomeandCatalog Sales Prizes,Sweepstakesand Lotteries InternetServices 29% 15% 13% 6% 5% 4% 3% 3% 3% 2% TopTenReportCategories CreditCardFraud OtherIdentityTheft BankFraud PhoneorUtilitiesFraud EmploymentorTax-RelatedFraud 42% 27% 14% 13% 12% TopIdentityTheftTypes Fraud&OtherReports 210,174 TotalFraud&OtherReports $84.2M TotalFraudLosses $400 MedianFraudLosses 1st StateRank (Reportsper100KPopulation) 4th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 37,797 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromFloridaconsumers,asindicatedinthecharttitle.Consumerscanreportmultipletypesofidentitytheft. 551 Reportsper100KPopulation 1,525 FraudLosses
  33. 33. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 32 Georgia DebtCollection IdentityTheft ImposterScams CreditBureaus,Information FurnishersandReportUsers BanksandLenders TelephoneandMobile Services AutoRelated Shop-at-HomeandCatalog Sales Prizes,Sweepstakesand Lotteries CreditCards 24% 20% 10% 8% 5% 4% 4% 3% 3% 2% TopTenReportCategories OtherIdentityTheft CreditCardFraud LoanorLeaseFraud PhoneorUtilitiesFraud BankFraud 40% 36% 20% 14% 8% TopIdentityTheftTypes Fraud&OtherReports 93,249 TotalFraud&OtherReports $31.1M TotalFraudLosses $326 MedianFraudLosses 2nd StateRank (Reportsper100KPopulation) 1st StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 23,871 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromGeorgiaconsumers,asindicatedinthecharttitle.Consumerscanreportmultipletypesofidentitytheft. 322 Reportsper100KPopulation 824 FraudLosses
  34. 34. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 33 Hawaii ImposterScams IdentityTheft TelephoneandMobile Services CreditBureaus,Information FurnishersandReportUsers Prizes,Sweepstakesand Lotteries Shop-at-HomeandCatalog Sales BanksandLenders DebtCollection AutoRelated InternetServices 18% 13% 7% 6% 6% 6% 5% 5% 4% 3% TopTenReportCategories CreditCardFraud OtherIdentityTheft BankFraud EmploymentorTax-RelatedFraud PhoneorUtilitiesFraud 42% 29% 17% 10% 9% TopIdentityTheftTypes Fraud&OtherReports 6,516 TotalFraud&OtherReports $5.9M TotalFraudLosses $400 MedianFraudLosses 45th StateRank (Reportsper100KPopulation) 39th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 1,021 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromHawaiiconsumers,asindicatedinthecharttitle.ThispageexcludesreportsprovidedbytheHawaii OfficeofConsumerProtection.Consumerscanreportmultipletypesofidentitytheft. 405 Reportsper100KPopulation 505 FraudLosses
  35. 35. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 34 Idaho ImposterScams IdentityTheft DebtCollection TelephoneandMobile Services Prizes,Sweepstakesand Lotteries Shop-at-HomeandCatalog Sales BanksandLenders AutoRelated InternetServices CreditBureaus,Information FurnishersandReportUsers 24% 12% 11% 6% 6% 5% 4% 3% 3% 2% TopTenReportCategories CreditCardFraud OtherIdentityTheft EmploymentorTax-RelatedFraud LoanorLeaseFraud BankFraud 31% 25% 16% 14% 14% TopIdentityTheftTypes Fraud&OtherReports 9,560 TotalFraud&OtherReports $4.8M TotalFraudLosses $400 MedianFraudLosses 31st StateRank (Reportsper100KPopulation) 32nd StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 1,368 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromIdahoconsumers,asindicatedinthecharttitle.ThispageexcludesreportsprovidedbytheIdaho AttorneyGeneral.Consumerscanreportmultipletypesofidentitytheft. 303 Reportsper100KPopulation 561 FraudLosses
  36. 36. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 35 Illinois IdentityTheft ImposterScams DebtCollection CreditBureaus,Information FurnishersandReportUsers BanksandLenders TelephoneandMobile Services Shop-at-HomeandCatalog Sales AutoRelated Prizes,Sweepstakesand Lotteries InternetServices 18% 15% 12% 8% 6% 5% 5% 4% 4% 2% TopTenReportCategories CreditCardFraud OtherIdentityTheft PhoneorUtilitiesFraud EmploymentorTax-RelatedFraud LoanorLeaseFraud 37% 23% 19% 15% 12% TopIdentityTheftTypes Fraud&OtherReports 73,000 TotalFraud&OtherReports $30.5M TotalFraudLosses $300 MedianFraudLosses 27th StateRank (Reportsper100KPopulation) 9th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 16,296 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromIllinoisconsumers,asindicatedinthecharttitle.Consumerscanreportmultipletypesofidentitytheft. 358 Reportsper100KPopulation 716 FraudLosses
  37. 37. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 36 Indiana ImposterScams DebtCollection IdentityTheft Prizes,Sweepstakesand Lotteries TelephoneandMobile Services Shop-at-HomeandCatalog Sales BanksandLenders AutoRelated CreditBureaus,Information FurnishersandReportUsers InternetServices 20% 14% 12% 6% 5% 5% 5% 4% 3% 2% TopTenReportCategories CreditCardFraud OtherIdentityTheft PhoneorUtilitiesFraud EmploymentorTax-RelatedFraud BankFraud 30% 26% 20% 16% 13% TopIdentityTheftTypes Fraud&OtherReports 35,366 TotalFraud&OtherReports $16.9M TotalFraudLosses $358 MedianFraudLosses 34th StateRank (Reportsper100KPopulation) 35th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 4,918 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromIndianaconsumers,asindicatedinthecharttitle.ThispageexcludesreportsprovidedbytheIndiana AttorneyGeneral.Consumerscanreportmultipletypesofidentitytheft. 322 Reportsper100KPopulation 563 FraudLosses
  38. 38. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 37 Iowa ImposterScams IdentityTheft TelephoneandMobile Services Prizes,Sweepstakesand Lotteries Shop-at-HomeandCatalog Sales DebtCollection BanksandLenders AutoRelated InternetServices CreditBureaus,Information FurnishersandReportUsers 26% 11% 8% 7% 6% 5% 4% 3% 2% 2% TopTenReportCategories CreditCardFraud OtherIdentityTheft EmploymentorTax-RelatedFraud BankFraud PhoneorUtilitiesFraud 38% 20% 16% 16% 15% TopIdentityTheftTypes Fraud&OtherReports 13,329 TotalFraud&OtherReports $7.4M TotalFraudLosses $400 MedianFraudLosses 48th StateRank (Reportsper100KPopulation) 49th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 1,654 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromIowaconsumers,asindicatedinthecharttitle.ThispageexcludesreportsprovidedbytheIowaAttorney General.Consumerscanreportmultipletypesofidentitytheft. 299 Reportsper100KPopulation 506 FraudLosses
  39. 39. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 38 Kansas ImposterScams DebtCollection IdentityTheft Prizes,Sweepstakesand Lotteries TelephoneandMobile Services Shop-at-HomeandCatalog Sales BanksandLenders AutoRelated CreditBureaus,Information FurnishersandReportUsers InternetServices 23% 12% 12% 8% 7% 4% 4% 4% 3% 2% TopTenReportCategories CreditCardFraud OtherIdentityTheft BankFraud EmploymentorTax-RelatedFraud PhoneorUtilitiesFraud 36% 21% 19% 17% 13% TopIdentityTheftTypes Fraud&OtherReports 15,999 TotalFraud&OtherReports $9.8M TotalFraudLosses $397 MedianFraudLosses 32nd StateRank (Reportsper100KPopulation) 36th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 2,142 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromKansasconsumers,asindicatedinthecharttitle.Consumerscanreportmultipletypesofidentitytheft. 367 Reportsper100KPopulation 592 FraudLosses
  40. 40. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 39 Kentucky ImposterScams DebtCollection IdentityTheft TelephoneandMobile Services Prizes,Sweepstakesand Lotteries Shop-at-HomeandCatalog Sales BanksandLenders AutoRelated CreditBureaus,Information FurnishersandReportUsers InternetServices 20% 15% 10% 6% 6% 5% 4% 4% 3% 2% TopTenReportCategories CreditCardFraud OtherIdentityTheft PhoneorUtilitiesFraud EmploymentorTax-RelatedFraud BankFraud 35% 23% 17% 16% 15% TopIdentityTheftTypes Fraud&OtherReports 23,707 TotalFraud&OtherReports $10.2M TotalFraudLosses $318 MedianFraudLosses 33rd StateRank (Reportsper100KPopulation) 46th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 2,522 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromKentuckyconsumers,asindicatedinthecharttitle.Consumerscanreportmultipletypesofidentity theft. 362 Reportsper100KPopulation 563 FraudLosses
  41. 41. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 40 Louisiana DebtCollection IdentityTheft ImposterScams CreditBureaus,Information FurnishersandReportUsers TelephoneandMobile Services Prizes,Sweepstakesand Lotteries BanksandLenders Shop-at-HomeandCatalog Sales AutoRelated CreditCards 18% 16% 16% 7% 5% 5% 5% 4% 3% 2% TopTenReportCategories OtherIdentityTheft CreditCardFraud LoanorLeaseFraud PhoneorUtilitiesFraud EmploymentorTax-RelatedFraud 34% 31% 20% 17% 13% TopIdentityTheftTypes Fraud&OtherReports 27,236 TotalFraud&OtherReports $28.6M TotalFraudLosses $391 MedianFraudLosses 26th StateRank (Reportsper100KPopulation) 16th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 5,202 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromLouisianaconsumers,asindicatedinthecharttitle.Thispageexcludesreportsprovidedbythe LouisianaAttorneyGeneral.Consumerscanreportmultipletypesofidentitytheft. 378 Reportsper100KPopulation 618 FraudLosses
  42. 42. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 41 Maine ImposterScams IdentityTheft TelephoneandMobile Services DebtCollection Prizes,Sweepstakesand Lotteries Shop-at-HomeandCatalog Sales BanksandLenders AutoRelated InternetServices CreditCards 24% 10% 8% 7% 7% 5% 5% 3% 3% 2% TopTenReportCategories CreditCardFraud OtherIdentityTheft GovernmentDocumentsorBenefits Fraud BankFraud EmploymentorTax-RelatedFraud 33% 19% 17% 15% 12% TopIdentityTheftTypes Fraud&OtherReports 6,340 TotalFraud&OtherReports $2.5M TotalFraudLosses $350 MedianFraudLosses 43rd StateRank (Reportsper100KPopulation) 48th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 744 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromMaineconsumers,asindicatedinthecharttitle.ThispageexcludesreportsprovidedbytheMaine AttorneyGeneral.Consumerscanreportmultipletypesofidentitytheft. 388 Reportsper100KPopulation 538 FraudLosses
  43. 43. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 42 Maryland IdentityTheft ImposterScams DebtCollection BanksandLenders CreditBureaus,Information FurnishersandReportUsers TelephoneandMobile Services Shop-at-HomeandCatalog Sales AutoRelated Prizes,Sweepstakesand Lotteries CreditCards 16% 16% 14% 7% 5% 5% 4% 4% 3% 2% TopTenReportCategories CreditCardFraud OtherIdentityTheft PhoneorUtilitiesFraud EmploymentorTax-RelatedFraud BankFraud 37% 29% 16% 14% 11% TopIdentityTheftTypes Fraud&OtherReports 45,298 TotalFraud&OtherReports $18.2M TotalFraudLosses $350 MedianFraudLosses 6th StateRank (Reportsper100KPopulation) 7th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 8,747 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromMarylandconsumers,asindicatedinthecharttitle.Consumerscanreportmultipletypesofidentity theft. 466 Reportsper100KPopulation 581 FraudLosses
  44. 44. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 43 Massachusetts ImposterScams IdentityTheft DebtCollection Shop-at-HomeandCatalog Sales BanksandLenders TelephoneandMobile Services AutoRelated CreditBureaus,Information FurnishersandReportUsers Prizes,Sweepstakesand Lotteries InternetServices 20% 15% 11% 6% 6% 6% 4% 4% 4% 3% TopTenReportCategories CreditCardFraud OtherIdentityTheft PhoneorUtilitiesFraud BankFraud EmploymentorTax-RelatedFraud 40% 23% 15% 14% 14% TopIdentityTheftTypes Fraud&OtherReports 35,869 TotalFraud&OtherReports $19.5M TotalFraudLosses $351 MedianFraudLosses 36th StateRank (Reportsper100KPopulation) 29th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 6,387 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromMassachusettsconsumers,asindicatedinthecharttitle.Consumerscanreportmultipletypesof identitytheft. 432 Reportsper100KPopulation 506 FraudLosses
  45. 45. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 44 Michigan DebtCollection IdentityTheft ImposterScams TelephoneandMobile Services Shop-at-HomeandCatalog Sales BanksandLenders Prizes,Sweepstakesand Lotteries CreditBureaus,Information FurnishersandReportUsers AutoRelated InternetServices 30% 16% 14% 5% 4% 4% 4% 3% 2% 2% TopTenReportCategories GovernmentDocumentsorBenefits Fraud OtherIdentityTheft CreditCardFraud PhoneorUtilitiesFraud EmploymentorTax-RelatedFraud 23% 23% 23% 17% 15% TopIdentityTheftTypes Fraud&OtherReports 71,339 TotalFraud&OtherReports $23.6M TotalFraudLosses $300 MedianFraudLosses 10th StateRank (Reportsper100KPopulation) 8th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 13,952 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromMichiganconsumers,asindicatedinthecharttitle.ThispageexcludesreportsprovidedbytheMichigan AttorneyGeneral.Consumerscanreportmultipletypesofidentitytheft. 318 Reportsper100KPopulation 827 FraudLosses
  46. 46. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 45 Minnesota ImposterScams IdentityTheft DebtCollection TelephoneandMobile Services Prizes,Sweepstakesand Lotteries Shop-at-HomeandCatalog Sales BanksandLenders AutoRelated CreditBureaus,Information FurnishersandReportUsers InternetServices 23% 12% 9% 7% 6% 5% 5% 3% 3% 3% TopTenReportCategories CreditCardFraud OtherIdentityTheft EmploymentorTax-RelatedFraud BankFraud PhoneorUtilitiesFraud 40% 21% 16% 15% 13% TopIdentityTheftTypes Fraud&OtherReports 28,471 TotalFraud&OtherReports $15.4M TotalFraudLosses $387 MedianFraudLosses 38th StateRank (Reportsper100KPopulation) 38th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 4,070 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromMinnesotaconsumers,asindicatedinthecharttitle.Consumerscanreportmultipletypesofidentity theft. 250 Reportsper100KPopulation 502 FraudLosses
  47. 47. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 46 Mississippi ImposterScams IdentityTheft DebtCollection CreditBureaus,Information FurnishersandReportUsers Prizes,Sweepstakesand Lotteries TelephoneandMobile Services BanksandLenders Shop-at-HomeandCatalog Sales AutoRelated TelevisionandElectronic Media 18% 15% 12% 7% 6% 6% 4% 4% 4% 2% TopTenReportCategories OtherIdentityTheft CreditCardFraud EmploymentorTax-RelatedFraud LoanorLeaseFraud PhoneorUtilitiesFraud 32% 28% 21% 19% 13% TopIdentityTheftTypes Fraud&OtherReports 15,790 TotalFraud&OtherReports $7.7M TotalFraudLosses $338 MedianFraudLosses 35th StateRank (Reportsper100KPopulation) 24th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 2,894 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromMississippiconsumers,asindicatedinthecharttitle.Thispageexcludesreportsprovidedbythe MississippiAttorneyGeneral.Consumerscanreportmultipletypesofidentitytheft. 458 Reportsper100KPopulation 663 FraudLosses
  48. 48. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 47 Missouri DebtCollection ImposterScams IdentityTheft Prizes,Sweepstakesand Lotteries TelephoneandMobile Services CreditBureaus,Information FurnishersandReportUsers AutoRelated BanksandLenders Shop-at-HomeandCatalog Sales HealthCare 17% 16% 11% 6% 6% 5% 5% 5% 5% 2% TopTenReportCategories CreditCardFraud OtherIdentityTheft BankFraud PhoneorUtilitiesFraud EmploymentorTax-RelatedFraud 32% 27% 16% 15% 15% TopIdentityTheftTypes Fraud&OtherReports 40,165 TotalFraud&OtherReports $18.7M TotalFraudLosses $308 MedianFraudLosses 14th StateRank (Reportsper100KPopulation) 31st StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 5,222 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromMissouriconsumers,asindicatedinthecharttitle.Consumerscanreportmultipletypesofidentitytheft. 367 Reportsper100KPopulation 579 FraudLosses
  49. 49. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 48 Montana ImposterScams IdentityTheft Prizes,Sweepstakesand Lotteries TelephoneandMobile Services DebtCollection Shop-at-HomeandCatalog Sales BanksandLenders AutoRelated CreditBureaus,Information FurnishersandReportUsers InternetServices 28% 12% 9% 8% 5% 5% 3% 3% 2% 2% TopTenReportCategories CreditCardFraud PhoneorUtilitiesFraud OtherIdentityTheft EmploymentorTax-RelatedFraud BankFraud 33% 28% 19% 17% 10% TopIdentityTheftTypes Fraud&OtherReports 5,943 TotalFraud&OtherReports $2.6M TotalFraudLosses $400 MedianFraudLosses 29th StateRank (Reportsper100KPopulation) 34th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 799 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromMontanaconsumers,asindicatedinthecharttitle.ThispageexcludesreportsprovidedbytheMontana AttorneyGeneral.Consumerscanreportmultipletypesofidentitytheft. 494 Reportsper100KPopulation 763 FraudLosses
  50. 50. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 49 Nebraska ImposterScams IdentityTheft TelephoneandMobile Services Prizes,Sweepstakesand Lotteries DebtCollection Shop-at-HomeandCatalog Sales BanksandLenders AutoRelated InternetServices HealthCare 22% 13% 7% 7% 6% 5% 5% 4% 3% 3% TopTenReportCategories CreditCardFraud EmploymentorTax-RelatedFraud OtherIdentityTheft BankFraud PhoneorUtilitiesFraud 33% 23% 22% 19% 10% TopIdentityTheftTypes Fraud&OtherReports 8,416 TotalFraud&OtherReports $4.7M TotalFraudLosses $347 MedianFraudLosses 46th StateRank (Reportsper100KPopulation) 41st StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 1,281 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromNebraskaconsumers,asindicatedinthecharttitle.Thispageexcludesreportsprovidedbythe NebraskaAttorneyGeneral.Consumerscanreportmultipletypesofidentitytheft. 299 Reportsper100KPopulation 495 FraudLosses
  51. 51. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 50 Nevada IdentityTheft ImposterScams DebtCollection TelephoneandMobile Services CreditBureaus,Information FurnishersandReportUsers BanksandLenders AutoRelated Shop-at-HomeandCatalog Sales Prizes,Sweepstakesand Lotteries InternetServices 18% 17% 17% 6% 5% 4% 4% 3% 3% 2% TopTenReportCategories OtherIdentityTheft CreditCardFraud EmploymentorTax-RelatedFraud BankFraud PhoneorUtilitiesFraud 41% 29% 14% 12% 11% TopIdentityTheftTypes Fraud&OtherReports 26,088 TotalFraud&OtherReports $11.5M TotalFraudLosses $462 MedianFraudLosses 3rd StateRank (Reportsper100KPopulation) 2nd StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 5,816 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromNevadaconsumers,asindicatedinthecharttitle.ThispageexcludesreportsprovidedbytheNevada AttorneyGeneral.Consumerscanreportmultipletypesofidentitytheft. 581 Reportsper100KPopulation 786 FraudLosses
  52. 52. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 51 NewHampshire ImposterScams IdentityTheft DebtCollection BanksandLenders TelephoneandMobile Services Shop-at-HomeandCatalog Sales AutoRelated Prizes,Sweepstakesand Lotteries InternetServices CreditBureaus,Information FurnishersandReportUsers 19% 17% 9% 6% 6% 5% 5% 5% 3% 2% TopTenReportCategories CreditCardFraud PhoneorUtilitiesFraud OtherIdentityTheft BankFraud EmploymentorTax-RelatedFraud 42% 34% 16% 11% 7% TopIdentityTheftTypes Fraud&OtherReports 7,642 TotalFraud&OtherReports $3.5M TotalFraudLosses $300 MedianFraudLosses 28th StateRank (Reportsper100KPopulation) 14th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 1,565 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromNewHampshireconsumers,asindicatedinthecharttitle.Consumerscanreportmultipletypesof identitytheft. 461 Reportsper100KPopulation 528 FraudLosses
  53. 53. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 52 NewJersey IdentityTheft ImposterScams DebtCollection BanksandLenders CreditBureaus,Information FurnishersandReportUsers Shop-at-HomeandCatalog Sales TelephoneandMobile Services AutoRelated Prizes,Sweepstakesand Lotteries CreditCards 17% 15% 14% 7% 6% 5% 5% 4% 3% 3% TopTenReportCategories CreditCardFraud OtherIdentityTheft PhoneorUtilitiesFraud EmploymentorTax-RelatedFraud BankFraud 46% 21% 15% 12% 11% TopIdentityTheftTypes Fraud&OtherReports 56,438 TotalFraud&OtherReports $32.9M TotalFraudLosses $362 MedianFraudLosses 19th StateRank (Reportsper100KPopulation) 12th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 11,273 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromNewJerseyconsumers,asindicatedinthecharttitle.Consumerscanreportmultipletypesofidentity theft. 441 Reportsper100KPopulation 581 FraudLosses
  54. 54. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 53 NewMexico ImposterScams DebtCollection IdentityTheft Prizes,Sweepstakesand Lotteries TelephoneandMobile Services Shop-at-HomeandCatalog Sales BanksandLenders CreditBureaus,Information FurnishersandReportUsers AutoRelated HealthCare 21% 18% 13% 6% 6% 4% 4% 4% 3% 2% TopTenReportCategories CreditCardFraud OtherIdentityTheft EmploymentorTax-RelatedFraud PhoneorUtilitiesFraud BankFraud 27% 24% 21% 18% 15% TopIdentityTheftTypes Fraud&OtherReports 13,573 TotalFraud&OtherReports $10.0M TotalFraudLosses $412 MedianFraudLosses 15th StateRank (Reportsper100KPopulation) 26th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 2,000 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromNewMexicoconsumers,asindicatedinthecharttitle.Consumerscanreportmultipletypesofidentity theft. 381 Reportsper100KPopulation 930 FraudLosses
  55. 55. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 54 NewYork IdentityTheft ImposterScams DebtCollection CreditBureaus,Information FurnishersandReportUsers BanksandLenders TelephoneandMobile Services Shop-at-HomeandCatalog Sales AutoRelated Prizes,Sweepstakesand Lotteries CreditCards 17% 16% 12% 6% 6% 5% 5% 4% 3% 3% TopTenReportCategories CreditCardFraud OtherIdentityTheft PhoneorUtilitiesFraud BankFraud EmploymentorTax-RelatedFraud 42% 23% 14% 13% 12% TopIdentityTheftTypes Fraud&OtherReports 117,567 TotalFraud&OtherReports $65.7M TotalFraudLosses $324 MedianFraudLosses 22nd StateRank (Reportsper100KPopulation) 13th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 24,248 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromNewYorkconsumers,asindicatedinthecharttitle.ThispageexcludesreportsprovidedbytheNewYork AttorneyGeneral.Consumerscanreportmultipletypesofidentitytheft. 359 Reportsper100KPopulation 581 FraudLosses
  56. 56. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 55 NorthCarolina ImposterScams IdentityTheft DebtCollection CreditBureaus,Information FurnishersandReportUsers Prizes,Sweepstakesand Lotteries TelephoneandMobile Services BanksandLenders Shop-at-HomeandCatalog Sales AutoRelated InternetServices 17% 15% 12% 8% 6% 5% 5% 4% 4% 2% TopTenReportCategories OtherIdentityTheft CreditCardFraud PhoneorUtilitiesFraud LoanorLeaseFraud EmploymentorTax-RelatedFraud 32% 31% 15% 14% 13% TopIdentityTheftTypes Fraud&OtherReports 66,486 TotalFraud&OtherReports $29.6M TotalFraudLosses $324 MedianFraudLosses 16th StateRank (Reportsper100KPopulation) 15th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 11,481 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromNorthCarolinaconsumers,asindicatedinthecharttitle.Thispageexcludesreportsprovidedbythe NorthCarolinaDepartmentofJustice.Consumerscanreportmultipletypesofidentitytheft. 74 Reportsper100KPopulation 756 FraudLosses
  57. 57. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 56 NorthDakota ImposterScams IdentityTheft Prizes,Sweepstakesand Lotteries TelephoneandMobile Services DebtCollection Shop-at-HomeandCatalog Sales BanksandLenders CreditBureaus,Information FurnishersandReportUsers AutoRelated CreditCards 22% 16% 8% 7% 6% 6% 4% 3% 3% 2% TopTenReportCategories CreditCardFraud PhoneorUtilitiesFraud OtherIdentityTheft EmploymentorTax-RelatedFraud BankFraud 34% 25% 19% 16% 11% TopIdentityTheftTypes Fraud&OtherReports 2,549 TotalFraud&OtherReports $2.4M TotalFraudLosses $490 MedianFraudLosses 50th StateRank (Reportsper100KPopulation) 43rd StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 474 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromNorthDakotaconsumers,asindicatedinthecharttitle.Consumerscanreportmultipletypesofidentity theft. 250 Reportsper100KPopulation 359 FraudLosses
  58. 58. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 57 Ohio DebtCollection ImposterScams IdentityTheft TelephoneandMobile Services BanksandLenders Prizes,Sweepstakesand Lotteries AutoRelated Shop-at-HomeandCatalog Sales CreditBureaus,Information FurnishersandReportUsers CreditCards 17% 16% 12% 5% 5% 5% 5% 4% 4% 2% TopTenReportCategories CreditCardFraud OtherIdentityTheft PhoneorUtilitiesFraud EmploymentorTax-RelatedFraud BankFraud 32% 25% 18% 14% 13% TopIdentityTheftTypes Fraud&OtherReports 73,212 TotalFraud&OtherReports $27.1M TotalFraudLosses $300 MedianFraudLosses 18th StateRank (Reportsper100KPopulation) 30th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 10,268 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromOhioconsumers,asindicatedinthecharttitle.ThispageexcludesreportsprovidedbytheOhioAttorney General.Consumerscanreportmultipletypesofidentitytheft. 424 Reportsper100KPopulation 631 FraudLosses
  59. 59. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 58 Oklahoma ImposterScams DebtCollection IdentityTheft Prizes,Sweepstakesand Lotteries TelephoneandMobile Services Shop-at-HomeandCatalog Sales BanksandLenders AutoRelated CreditBureaus,Information FurnishersandReportUsers InternetServices 18% 16% 14% 8% 6% 4% 4% 4% 3% 2% TopTenReportCategories CreditCardFraud OtherIdentityTheft EmploymentorTax-RelatedFraud BankFraud PhoneorUtilitiesFraud 32% 25% 21% 15% 13% TopIdentityTheftTypes Fraud&OtherReports 19,347 TotalFraud&OtherReports $11.0M TotalFraudLosses $318 MedianFraudLosses 41st StateRank (Reportsper100KPopulation) 33rd StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 3,109 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromOklahomaconsumers,asindicatedinthecharttitle.Consumerscanreportmultipletypesofidentity theft. 374 Reportsper100KPopulation 544 FraudLosses
  60. 60. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 59 Oregon ImposterScams IdentityTheft DebtCollection Prizes,Sweepstakesand Lotteries TelephoneandMobile Services Shop-at-HomeandCatalog Sales BanksandLenders InternetServices AutoRelated CreditBureaus,Information FurnishersandReportUsers 23% 14% 8% 7% 7% 5% 5% 3% 3% 2% TopTenReportCategories CreditCardFraud PhoneorUtilitiesFraud OtherIdentityTheft EmploymentorTax-RelatedFraud BankFraud 33% 21% 18% 18% 16% TopIdentityTheftTypes Fraud&OtherReports 25,120 TotalFraud&OtherReports $11.4M TotalFraudLosses $349 MedianFraudLosses 21st StateRank (Reportsper100KPopulation) 22nd StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 4,179 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromOregonconsumers,asindicatedinthecharttitle.ThispageexcludesreportsprovidedbytheOregon DepartmentofJustice.Consumerscanreportmultipletypesofidentitytheft. 440 Reportsper100KPopulation 595 FraudLosses
  61. 61. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 60 Pennsylvania DebtCollection ImposterScams IdentityTheft TelephoneandMobile Services BanksandLenders Shop-at-HomeandCatalog Sales Prizes,Sweepstakesand Lotteries CreditBureaus,Information FurnishersandReportUsers AutoRelated InternetServices 16% 16% 15% 6% 5% 5% 5% 5% 4% 2% TopTenReportCategories CreditCardFraud OtherIdentityTheft PhoneorUtilitiesFraud BankFraud EmploymentorTax-RelatedFraud 37% 26% 21% 12% 12% TopIdentityTheftTypes Fraud&OtherReports 77,714 TotalFraud&OtherReports $32.7M TotalFraudLosses $300 MedianFraudLosses 20th StateRank (Reportsper100KPopulation) 20th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 13,725 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromPennsylvaniaconsumers,asindicatedinthecharttitle.Thispageexcludesreportsprovidedbythe PennsylvaniaAttorneyGeneral.Consumerscanreportmultipletypesofidentitytheft. 323 Reportsper100KPopulation 658 FraudLosses
  62. 62. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 61 PuertoRico IdentityTheft ImposterScams CreditBureaus,Information FurnishersandReportUsers BanksandLenders Shop-at-HomeandCatalog Sales TelephoneandMobile Services DebtCollection AdvancePaymentsforCredit Services CreditCards Prizes,Sweepstakesand Lotteries 36% 12% 6% 6% 5% 3% 3% 3% 2% 2% TopTenReportCategories EmploymentorTax-RelatedFraud CreditCardFraud PhoneorUtilitiesFraud OtherIdentityTheft LoanorLeaseFraud 37% 24% 19% 15% 7% TopIdentityTheftTypes Fraud&OtherReports 3,037 TotalFraud&OtherReports $1.8M TotalFraudLosses $361 MedianFraudLosses Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 1,710 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromPuertoRicoconsumers,asindicatedinthecharttitle.Consumerscanreportmultipletypesofidentity theft. 68 Reportsper100KPopulation 92 FraudLosses
  63. 63. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 62 RhodeIsland DebtCollection ImposterScams IdentityTheft BanksandLenders Shop-at-HomeandCatalog Sales TelephoneandMobile Services Prizes,Sweepstakesand Lotteries AutoRelated CreditBureaus,Information FurnishersandReportUsers CreditCards 21% 17% 14% 5% 5% 4% 4% 4% 4% 2% TopTenReportCategories CreditCardFraud OtherIdentityTheft PhoneorUtilitiesFraud BankFraud LoanorLeaseFraud 38% 24% 17% 14% 11% TopIdentityTheftTypes Fraud&OtherReports 6,210 TotalFraud&OtherReports $3.3M TotalFraudLosses $350 MedianFraudLosses 23rd StateRank (Reportsper100KPopulation) 28th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 990 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromRhodeIslandconsumers,asindicatedinthecharttitle.Consumerscanreportmultipletypesofidentity theft. 452 Reportsper100KPopulation 452 FraudLosses
  64. 64. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 63 SouthCarolina DebtCollection ImposterScams IdentityTheft CreditBureaus,Information FurnishersandReportUsers Prizes,Sweepstakesand Lotteries BanksandLenders TelephoneandMobile Services AutoRelated Shop-at-HomeandCatalog Sales HealthCare 19% 15% 15% 8% 5% 5% 4% 4% 4% 2% TopTenReportCategories OtherIdentityTheft CreditCardFraud LoanorLeaseFraud PhoneorUtilitiesFraud BankFraud 36% 30% 18% 17% 11% TopIdentityTheftTypes Fraud&OtherReports 36,062 TotalFraud&OtherReports $13.8M TotalFraudLosses $342 MedianFraudLosses 9th StateRank (Reportsper100KPopulation) 11th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 6,339 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromSouthCarolinaconsumers,asindicatedinthecharttitle.Thispageexcludesreportsprovidedbythe SouthCarolinaDepartmentofConsumerAffairs.Consumerscanreportmultipletypesofidentitytheft. 473 Reportsper100KPopulation 765 FraudLosses
  65. 65. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 64 SouthDakota ImposterScams IdentityTheft Prizes,Sweepstakesand Lotteries TelephoneandMobile Services Shop-at-HomeandCatalog Sales DebtCollection BanksandLenders AutoRelated InternetServices CreditCards 21% 14% 9% 7% 6% 5% 5% 4% 2% 2% TopTenReportCategories CreditCardFraud PhoneorUtilitiesFraud EmploymentorTax-RelatedFraud OtherIdentityTheft BankFraud 32% 24% 16% 16% 15% TopIdentityTheftTypes Fraud&OtherReports 3,074 TotalFraud&OtherReports $2.7M TotalFraudLosses $445 MedianFraudLosses 49th StateRank (Reportsper100KPopulation) 47th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 486 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromSouthDakotaconsumers,asindicatedinthecharttitle.Consumerscanreportmultipletypesofidentity theft. 299 Reportsper100KPopulation 448 FraudLosses
  66. 66. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 65 Tennessee DebtCollection ImposterScams IdentityTheft Prizes,Sweepstakesand Lotteries CreditBureaus,Information FurnishersandReportUsers TelephoneandMobile Services BanksandLenders Shop-at-HomeandCatalog Sales AutoRelated HealthCare 30% 14% 11% 5% 4% 4% 4% 4% 3% 2% TopTenReportCategories CreditCardFraud OtherIdentityTheft EmploymentorTax-RelatedFraud LoanorLeaseFraud BankFraud 33% 32% 14% 14% 13% TopIdentityTheftTypes Fraud&OtherReports 53,014 TotalFraud&OtherReports $18.5M TotalFraudLosses $345 MedianFraudLosses 5th StateRank (Reportsper100KPopulation) 21st StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 6,808 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromTennesseeconsumers,asindicatedinthecharttitle.Thispageexcludesreportsprovidedbythe TennesseeDepartmentofCommerceandInsurance,ConsumerAffairsDivision.Consumerscanreportmultipletypesofidentitytheft. 413 Reportsper100KPopulation 663 FraudLosses
  67. 67. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 66 Texas DebtCollection IdentityTheft ImposterScams CreditBureaus,Information FurnishersandReportUsers TelephoneandMobile Services BanksandLenders AutoRelated Prizes,Sweepstakesand Lotteries Shop-at-HomeandCatalog Sales InternetServices 29% 18% 12% 5% 4% 4% 3% 3% 3% 2% TopTenReportCategories CreditCardFraud OtherIdentityTheft LoanorLeaseFraud EmploymentorTax-RelatedFraud PhoneorUtilitiesFraud 33% 26% 19% 17% 14% TopIdentityTheftTypes Fraud&OtherReports 204,531 TotalFraud&OtherReports $95.6M TotalFraudLosses $400 MedianFraudLosses 8th StateRank (Reportsper100KPopulation) 5th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 45,030 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromTexasconsumers,asindicatedinthecharttitle.Consumerscanreportmultipletypesofidentitytheft. 180 Reportsper100KPopulation 638 FraudLosses
  68. 68. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 67 Utah ImposterScams IdentityTheft DebtCollection TelephoneandMobile Services CreditBureaus,Information FurnishersandReportUsers Shop-at-HomeandCatalog Sales Prizes,Sweepstakesand Lotteries BanksandLenders AutoRelated InternetServices 20% 16% 10% 7% 6% 5% 4% 4% 3% 3% TopTenReportCategories CreditCardFraud OtherIdentityTheft EmploymentorTax-RelatedFraud LoanorLeaseFraud BankFraud 32% 25% 21% 15% 12% TopIdentityTheftTypes Fraud&OtherReports 15,356 TotalFraud&OtherReports $13.2M TotalFraudLosses $399 MedianFraudLosses 40th StateRank (Reportsper100KPopulation) 27th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 2,915 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromUtahconsumers,asindicatedinthecharttitle.Consumerscanreportmultipletypesofidentitytheft. 303 Reportsper100KPopulation 502 FraudLosses
  69. 69. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 68 Vermont ImposterScams IdentityTheft Shop-at-HomeandCatalog Sales Prizes,Sweepstakesand Lotteries BanksandLenders TelephoneandMobile Services AutoRelated InternetServices DebtCollection CreditCards 24% 10% 7% 6% 6% 6% 5% 3% 3% 2% TopTenReportCategories CreditCardFraud OtherIdentityTheft BankFraud PhoneorUtilitiesFraud EmploymentorTax-RelatedFraud 39% 19% 17% 16% 13% TopIdentityTheftTypes Fraud&OtherReports 2,690 TotalFraud&OtherReports $2.2M TotalFraudLosses $350 MedianFraudLosses 47th StateRank (Reportsper100KPopulation) 50th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 316 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromVermontconsumers,asindicatedinthecharttitle.Consumerscanreportmultipletypesofidentitytheft. 392 Reportsper100KPopulation 461 FraudLosses
  70. 70. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 69 Virginia ImposterScams DebtCollection IdentityTheft TelephoneandMobile Services BanksandLenders Shop-at-HomeandCatalog Sales AutoRelated Prizes,Sweepstakesand Lotteries CreditBureaus,Information FurnishersandReportUsers InternetServices 17% 13% 13% 6% 6% 5% 4% 4% 4% 2% TopTenReportCategories CreditCardFraud OtherIdentityTheft PhoneorUtilitiesFraud BankFraud EmploymentorTax-RelatedFraud 36% 28% 14% 14% 13% TopIdentityTheftTypes Fraud&OtherReports 56,135 TotalFraud&OtherReports $28.0M TotalFraudLosses $368 MedianFraudLosses 13th StateRank (Reportsper100KPopulation) 25th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 8,196 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromVirginiaconsumers,asindicatedinthecharttitle.Consumerscanreportmultipletypesofidentitytheft. 74 Reportsper100KPopulation 558 FraudLosses
  71. 71. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 70 Washington ImposterScams IdentityTheft DebtCollection TelephoneandMobile Services BanksandLenders Shop-at-HomeandCatalog Sales Prizes,Sweepstakesand Lotteries AutoRelated CreditBureaus,Information FurnishersandReportUsers InternetServices 22% 15% 10% 6% 5% 5% 4% 3% 3% 3% TopTenReportCategories CreditCardFraud OtherIdentityTheft BankFraud EmploymentorTax-RelatedFraud PhoneorUtilitiesFraud 37% 21% 20% 17% 12% TopIdentityTheftTypes Fraud&OtherReports 43,113 TotalFraud&OtherReports $28.3M TotalFraudLosses $350 MedianFraudLosses 25th StateRank (Reportsper100KPopulation) 23rd StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 7,380 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromWashingtonconsumers,asindicatedinthecharttitle.Thispageexcludesreportsprovidedbythe WashingtonAttorneyGeneral.Consumerscanreportmultipletypesofidentitytheft. 343 Reportsper100KPopulation 626 FraudLosses
  72. 72. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 71 WestVirginia ImposterScams Prizes,Sweepstakesand Lotteries IdentityTheft TelephoneandMobile Services Shop-at-HomeandCatalog Sales AutoRelated InternetServices BanksandLenders DebtCollection TelevisionandElectronic Media 27% 11% 9% 5% 5% 4% 4% 3% 3% 3% TopTenReportCategories CreditCardFraud OtherIdentityTheft PhoneorUtilitiesFraud EmploymentorTax-RelatedFraud BankFraud 33% 22% 19% 16% 15% TopIdentityTheftTypes Fraud&OtherReports 10,134 TotalFraud&OtherReports $4.3M TotalFraudLosses $300 MedianFraudLosses 30th StateRank (Reportsper100KPopulation) 45th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 1,051 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromWestVirginiaconsumers,asindicatedinthecharttitle.Consumerscanreportmultipletypesofidentity theft. 428 Reportsper100KPopulation 622 FraudLosses
  73. 73. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 72 Wisconsin ImposterScams IdentityTheft DebtCollection TelephoneandMobile Services Prizes,Sweepstakesand Lotteries Shop-at-HomeandCatalog Sales BanksandLenders AutoRelated CreditBureaus,Information FurnishersandReportUsers InternetServices 21% 11% 9% 7% 6% 6% 5% 4% 3% 3% TopTenReportCategories CreditCardFraud OtherIdentityTheft EmploymentorTax-RelatedFraud BankFraud PhoneorUtilitiesFraud 32% 24% 20% 13% 13% TopIdentityTheftTypes Fraud&OtherReports 28,952 TotalFraud&OtherReports $13.0M TotalFraudLosses $300 MedianFraudLosses 39th StateRank (Reportsper100KPopulation) 42nd StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 3,731 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromWisconsinconsumers,asindicatedinthecharttitle.Thispageexcludesreportsprovidedbythe WisconsinDepartmentofAgriculture,Trade,andConsumerProtection.Consumerscanreportmultipletypesofidentitytheft. 367 Reportsper100KPopulation 538 FraudLosses
  74. 74. CONSUMERSENTINELNETWORK DATABOOK2018 _____________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________ FEDERALTRADECOMMISSION·ftc.gov/data 73 Wyoming ImposterScams IdentityTheft Prizes,Sweepstakesand Lotteries TelephoneandMobile Services Shop-at-HomeandCatalog Sales BanksandLenders DebtCollection AutoRelated InternetServices HealthCare 24% 11% 10% 8% 6% 6% 5% 4% 2% 2% TopTenReportCategories CreditCardFraud OtherIdentityTheft EmploymentorTax-RelatedFraud BankFraud PhoneorUtilitiesFraud 32% 24% 20% 13% 13% TopIdentityTheftTypes Fraud&OtherReports 2,647 TotalFraud&OtherReports $1.8M TotalFraudLosses $400 MedianFraudLosses 44th StateRank (Reportsper100KPopulation) 44th StateRank (Reportsper100KPopulation) Fraud&OtherReportsbyMetropolitanArea IdentityTheftReports 338 IdentityTheftReports Percentagesarebasedonthetotalnumberofrelevant2018reportsfromWyomingconsumers,asindicatedinthecharttitle.Consumerscanreportmultipletypesofidentitytheft. TheidentifiedMetropolitanAreasinWyominghaveapopulationof81,000ormore. 431 Reportsper100KPopulation 606 FraudLosses

×