The document appears to be a presentation on measuring real user experiences using Real User Monitoring (RUM) and analyzing the data. It discusses using RUM tools like Boomerang to collect data on user behavior and performance in real-time. The presentation then examines specific metrics collected like user patience, cache behavior, and how quickly new software versions are distributed based on the RUM data.

1. • Philip Tellis
• @bluesmoon
• ptellis@soasta.com
• SOASTA
• boomerang
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2. mmm... beacons!
Philip Tellis / ptellis@soasta.com
Velocity NY 2013 / 2013-10-15
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3. Velocity NY 2013 / 2013-10-15
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4. Optimize for more engaged consumers
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5. 1
Measure Real User Experiences
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6. Jean-Antoine Nollet – 1746
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7. There’s more than one way to do it
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8. Today Measuring the experience of Real Users is not
quite as shocking.
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9. RUM
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10. RUM
& bacon
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11. boomerang
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12. 2
Distill & Analyze
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13. In Realtime
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14. Some types of users never bought anything
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15. ...|Slurp|BingPreview|Googlebot|
PTST|...
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16. 2.1
Patience
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17. Americans v/s les Franglais
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18. Chrome users are more patient than IE users
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19. users are slightly more patient on weekends
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20. 2.2
Cache Behaviour
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21. We have boomerang set to be cached for 7 days
Cache-Control:
max-age=604800,
stale-while-revalidate=60, stale-if-error=3600
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22. how soon does a new version get to everyone?
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23. hourly on weekends
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24. hourly on weekdays
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25. What else would you like to see?
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26. Thank You!
Questions?
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27. • Philip Tellis
• @bluesmoon
• philip@bluesmoon.info
• www.SOASTA.com
• boomerang
• LogNormal Blog
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28. Image Credits
• Jean-Antoine Nollet
http://en.wikipedia.org/wiki/Jean-Antoine_Nollet
• Show Me The Money
http://www.flickr.com/photos/zottestef/533647132/
• RUM Warehouse
http://www.flickr.com/photos/razmataz/5000536661/
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