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BOARDROOM	
  METRICS	
  SUCCESS	
  STORY	
  
Jacques	
  Robichon	
  –	
  Chief	
  Operations	
  Executive	
  
	
  
Jacques	
  Robichon	
  joined	
  Boardroom	
  Metrics	
  four	
  
years	
  ago.	
  An	
  ex-­‐Bell	
  Canada	
  senior	
  sales	
  and	
  
operations	
  executive	
  living	
  in	
  Ottawa,	
  Jacques	
  
reached	
  out	
  to	
  Boardroom	
  Metrics	
  upon	
  his	
  return	
  
to	
  Canada	
  from	
  Europe.	
  	
  Jacques’	
  goal	
  was	
  to	
  find	
  
consulting	
  and/or	
  interim	
  management	
  
opportunities.	
  
	
  
In	
  Jacques’s	
  case,	
  success	
  came	
  quickly.	
  The	
  day	
  
after	
  he	
  signed	
  on	
  as	
  a	
  Boardroom	
  Metrics	
  
Accomplished	
  Executive,	
  the	
  son	
  of	
  a	
  company	
  
founder	
  in	
  Ottawa	
  reached	
  out	
  to	
  Boardroom	
  
Metrics	
  seeking	
  advice	
  on	
  his	
  suitability	
  to	
  become	
  
the	
  Company’s	
  CEO.	
  This	
  aspiring	
  CEO	
  had	
  
discovered	
  Boardroom	
  Metrics	
  through	
  a	
  Google	
  
search	
  that	
  lead	
  him	
  to	
  a	
  heavily	
  downloaded,	
  on-­‐line	
  CEO	
  evaluation	
  that	
  
Boardroom	
  Metrics	
  had	
  posted.	
  
	
  
With	
  both	
  parties	
  in	
  Ottawa,	
  Boardroom	
  Metrics	
  introduced	
  Jacques	
  to	
  the	
  son.	
  This	
  
lead	
  to	
  a	
  meeting	
  with	
  the	
  founder/owner	
  –	
  and	
  a	
  consulting,	
  coaching	
  relationship	
  
was	
  started	
  with	
  the	
  company.	
  That	
  relationship	
  lasted	
  over	
  a	
  year,	
  until	
  the	
  
company	
  was	
  sold.	
  Over	
  that	
  time,	
  Jacques	
  worked	
  on	
  a	
  daily	
  basis	
  with	
  both	
  father	
  
and	
  son	
  –	
  not	
  just	
  on	
  the	
  CEO	
  role	
  but	
  also	
  on	
  improving	
  the	
  overall	
  operation	
  of	
  the	
  
company.	
  Ultimately,	
  Jacques	
  assisted	
  the	
  owner	
  in	
  selling	
  the	
  company.	
  
	
  
Jacques’	
  next	
  role	
  with	
  Boardroom	
  Metrics	
  was	
  as	
  a	
  coach	
  to	
  the	
  leadership	
  team	
  of	
  
a	
  TSX-­‐listed	
  technology	
  company.	
  In	
  this	
  case,	
  Boardroom	
  Metrics	
  executives	
  were	
  
already	
  working	
  with	
  the	
  Company	
  on	
  corporate	
  strategy,	
  recruiting	
  and	
  CEO	
  
coaching.	
  Through	
  this	
  work,	
  a	
  conflict	
  in	
  the	
  management	
  team	
  was	
  identified.	
  In	
  
order	
  to	
  help	
  resolve	
  the	
  conflict,	
  the	
  client	
  approached	
  Boardroom	
  Metrics	
  about	
  
providing	
  a	
  coach	
  with	
  senior	
  leadership,	
  international	
  and	
  business	
  development	
  
experience.	
  	
  	
  	
  Following	
  an	
  agreed	
  coaching	
  plan	
  prepared	
  by	
  Jacques	
  and	
  agreed	
  by	
  
the	
  client,	
  Jacques	
  provided	
  weekly	
  coaching	
  until	
  the	
  conflict	
  was	
  resolved.	
  
	
  
Most	
  recently,	
  Jacques	
  has	
  been	
  appointed	
  COO	
  of	
  a	
  very	
  unique	
  Boardroom	
  
Metrics’	
  client	
  –	
  a	
  company	
  that	
  provides	
  live	
  experience	
  photography	
  services	
  to	
  
leading	
  attractions	
  around	
  the	
  world.	
  	
  
	
  
	
  
	
  
	
  
 
This	
  client	
  originally	
  found	
  Boardroom	
  Metrics	
  through	
  an	
  on-­‐line	
  search	
  they	
  
conducted	
  for	
  proposal	
  writing	
  services.	
  Boardroom	
  Metrics	
  has	
  a	
  number	
  of	
  
experts	
  who	
  provide	
  these	
  services	
  and	
  the	
  Company’s	
  on-­‐line	
  visibility	
  is	
  
significant.	
  	
  
	
  
Responding	
  to	
  the	
  client’s	
  need,	
  Boardroom	
  Metrics	
  provided	
  a	
  senior	
  RFP	
  writer	
  to	
  
help	
  them	
  with	
  a	
  critical	
  proposal.	
  With	
  senior	
  Boardroom	
  Metrics	
  management	
  
providing	
  project	
  oversight,	
  a	
  strong	
  relationship	
  was	
  established	
  with	
  the	
  client’s	
  
founder	
  and	
  CEO.	
  Working	
  closely	
  with	
  him,	
  other	
  needs	
  were	
  soon	
  identified.	
  An	
  
initial	
  need	
  for	
  project	
  management	
  leadership	
  was	
  filled	
  from	
  through	
  the	
  
Boardroom	
  Metrics	
  extended	
  network.	
  Then,	
  when	
  the	
  client	
  identified	
  the	
  need	
  for	
  
senior	
  operations	
  assistance,	
  Jacques	
  was	
  introduced.	
  Working	
  with	
  the	
  Company’s	
  
CEO	
  and	
  with	
  Jacques,	
  Boardroom	
  Metrics	
  management	
  helped	
  draft	
  the	
  role	
  
description	
  and	
  terms	
  of	
  a	
  COO	
  agreement.	
  Now,	
  Jacques	
  has	
  assumed	
  the	
  role	
  and	
  
is	
  helping	
  the	
  Company	
  expand	
  its	
  operations	
  in	
  Canada	
  and	
  around	
  the	
  world.	
  	
  
	
  
Summarizing	
  the	
  keys	
  to	
  Jacques	
  success	
  with	
  Boardroom	
  Metrics,	
  there	
  are	
  several.	
  	
  
	
  
1. Jacques	
  expertise	
  is	
  well	
  defined.	
  He	
  is	
  an	
  experienced	
  senior	
  operations	
  
expert.	
  He	
  is	
  an	
  obvious	
  choice	
  for	
  those	
  roles.	
  
2. Boardroom	
  Metrics	
  is	
  highly	
  visible	
  on	
  social	
  media	
  for	
  critical	
  issues	
  that	
  
companies	
  face	
  –	
  like	
  measuring	
  the	
  CEO,	
  or	
  writing	
  an	
  important	
  RFP.	
  	
  This	
  
ensures	
  a	
  constant	
  flow	
  of	
  new	
  client	
  opportunities.	
  
3. By	
  building	
  strong	
  relationships	
  with	
  client	
  management,	
  Boardroom	
  Metrics	
  
develops	
  an	
  understanding	
  of	
  the	
  multiple	
  issues	
  a	
  client	
  is	
  facing.	
  	
  So,	
  one	
  
engagement	
  can	
  easily	
  lead	
  to	
  another.	
  
4. Finally,	
  by	
  maintaining	
  a	
  strong	
  expert	
  team	
  and	
  an	
  active	
  expert	
  support	
  
network,	
  Boardroom	
  Metrics	
  is	
  able	
  to	
  meet	
  multiple	
  expertise	
  requirements	
  
that	
  a	
  client	
  might	
  have.	
  This	
  is	
  good	
  for	
  the	
  clients	
  and	
  for	
  Boardroom	
  
Metrics	
  expert	
  who	
  can	
  find	
  their	
  expertise	
  is	
  required	
  in	
  even	
  the	
  most	
  
unexpected	
  client	
  situations.	
  	
  
	
  
About	
  Boardroom	
  Metrics	
  
The	
  workforce	
  is	
  rapidly	
  evolving.	
  	
  	
  A	
  growing	
  wave	
  of	
  work	
  is	
  now	
  being	
  handed	
  to	
  
independent	
  experts	
  including	
  consultants,	
  contractors,	
  freelancers,	
  and	
  others.	
  	
  In	
  
the	
  future,	
  almost	
  everyone	
  will	
  work	
  for	
  themselves	
  at	
  some,	
  likely	
  substantial	
  
point	
  in	
  their	
  careers.	
  
	
  
Boardroom	
  Metrics	
  provides	
  programs	
  and	
  services	
  to	
  support	
  the	
  success	
  of	
  
independent	
  experts.	
  Our	
  goal	
  is	
  to	
  reduce	
  the	
  stress	
  and	
  hassle	
  of	
  independent	
  
contracting,	
  enabling	
  our	
  members	
  to	
  focus	
  on	
  what	
  they	
  do	
  best.	
  Our	
  core	
  services	
  
include:	
  
	
  
• Marketing	
  
• Social	
  Media	
  Awareness	
  and	
  Visibility	
  
 
• Client	
  Leads	
  
• Client	
  projects	
  
• Training	
  
• Team	
  members	
  with	
  additional	
  skills	
  
• Networking	
  
• Administrative	
  support	
  including	
  invoicing	
  and	
  collection	
  
	
  
Contact	
  and	
  More	
  Information	
  
If	
  you	
  are	
  an	
  independent	
  expert,	
  contractor	
  or	
  freelancer	
  and	
  would	
  like	
  to	
  better	
  
understand	
  how	
  Boardroom	
  Metrics	
  might	
  enable	
  you	
  to	
  more	
  successful	
  give	
  us	
  a	
  
call	
  at	
  416-­‐573-­‐9396	
  or	
  write	
  Karen	
  McElroy	
  at	
  kmcelroy@boardroommetrics.com	
  
	
  

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Boardroom Metrics Success Story - Telecom Executive

  • 1.     BOARDROOM  METRICS  SUCCESS  STORY   Jacques  Robichon  –  Chief  Operations  Executive     Jacques  Robichon  joined  Boardroom  Metrics  four   years  ago.  An  ex-­‐Bell  Canada  senior  sales  and   operations  executive  living  in  Ottawa,  Jacques   reached  out  to  Boardroom  Metrics  upon  his  return   to  Canada  from  Europe.    Jacques’  goal  was  to  find   consulting  and/or  interim  management   opportunities.     In  Jacques’s  case,  success  came  quickly.  The  day   after  he  signed  on  as  a  Boardroom  Metrics   Accomplished  Executive,  the  son  of  a  company   founder  in  Ottawa  reached  out  to  Boardroom   Metrics  seeking  advice  on  his  suitability  to  become   the  Company’s  CEO.  This  aspiring  CEO  had   discovered  Boardroom  Metrics  through  a  Google   search  that  lead  him  to  a  heavily  downloaded,  on-­‐line  CEO  evaluation  that   Boardroom  Metrics  had  posted.     With  both  parties  in  Ottawa,  Boardroom  Metrics  introduced  Jacques  to  the  son.  This   lead  to  a  meeting  with  the  founder/owner  –  and  a  consulting,  coaching  relationship   was  started  with  the  company.  That  relationship  lasted  over  a  year,  until  the   company  was  sold.  Over  that  time,  Jacques  worked  on  a  daily  basis  with  both  father   and  son  –  not  just  on  the  CEO  role  but  also  on  improving  the  overall  operation  of  the   company.  Ultimately,  Jacques  assisted  the  owner  in  selling  the  company.     Jacques’  next  role  with  Boardroom  Metrics  was  as  a  coach  to  the  leadership  team  of   a  TSX-­‐listed  technology  company.  In  this  case,  Boardroom  Metrics  executives  were   already  working  with  the  Company  on  corporate  strategy,  recruiting  and  CEO   coaching.  Through  this  work,  a  conflict  in  the  management  team  was  identified.  In   order  to  help  resolve  the  conflict,  the  client  approached  Boardroom  Metrics  about   providing  a  coach  with  senior  leadership,  international  and  business  development   experience.        Following  an  agreed  coaching  plan  prepared  by  Jacques  and  agreed  by   the  client,  Jacques  provided  weekly  coaching  until  the  conflict  was  resolved.     Most  recently,  Jacques  has  been  appointed  COO  of  a  very  unique  Boardroom   Metrics’  client  –  a  company  that  provides  live  experience  photography  services  to   leading  attractions  around  the  world.            
  • 2.   This  client  originally  found  Boardroom  Metrics  through  an  on-­‐line  search  they   conducted  for  proposal  writing  services.  Boardroom  Metrics  has  a  number  of   experts  who  provide  these  services  and  the  Company’s  on-­‐line  visibility  is   significant.       Responding  to  the  client’s  need,  Boardroom  Metrics  provided  a  senior  RFP  writer  to   help  them  with  a  critical  proposal.  With  senior  Boardroom  Metrics  management   providing  project  oversight,  a  strong  relationship  was  established  with  the  client’s   founder  and  CEO.  Working  closely  with  him,  other  needs  were  soon  identified.  An   initial  need  for  project  management  leadership  was  filled  from  through  the   Boardroom  Metrics  extended  network.  Then,  when  the  client  identified  the  need  for   senior  operations  assistance,  Jacques  was  introduced.  Working  with  the  Company’s   CEO  and  with  Jacques,  Boardroom  Metrics  management  helped  draft  the  role   description  and  terms  of  a  COO  agreement.  Now,  Jacques  has  assumed  the  role  and   is  helping  the  Company  expand  its  operations  in  Canada  and  around  the  world.       Summarizing  the  keys  to  Jacques  success  with  Boardroom  Metrics,  there  are  several.       1. Jacques  expertise  is  well  defined.  He  is  an  experienced  senior  operations   expert.  He  is  an  obvious  choice  for  those  roles.   2. Boardroom  Metrics  is  highly  visible  on  social  media  for  critical  issues  that   companies  face  –  like  measuring  the  CEO,  or  writing  an  important  RFP.    This   ensures  a  constant  flow  of  new  client  opportunities.   3. By  building  strong  relationships  with  client  management,  Boardroom  Metrics   develops  an  understanding  of  the  multiple  issues  a  client  is  facing.    So,  one   engagement  can  easily  lead  to  another.   4. Finally,  by  maintaining  a  strong  expert  team  and  an  active  expert  support   network,  Boardroom  Metrics  is  able  to  meet  multiple  expertise  requirements   that  a  client  might  have.  This  is  good  for  the  clients  and  for  Boardroom   Metrics  expert  who  can  find  their  expertise  is  required  in  even  the  most   unexpected  client  situations.       About  Boardroom  Metrics   The  workforce  is  rapidly  evolving.      A  growing  wave  of  work  is  now  being  handed  to   independent  experts  including  consultants,  contractors,  freelancers,  and  others.    In   the  future,  almost  everyone  will  work  for  themselves  at  some,  likely  substantial   point  in  their  careers.     Boardroom  Metrics  provides  programs  and  services  to  support  the  success  of   independent  experts.  Our  goal  is  to  reduce  the  stress  and  hassle  of  independent   contracting,  enabling  our  members  to  focus  on  what  they  do  best.  Our  core  services   include:     • Marketing   • Social  Media  Awareness  and  Visibility  
  • 3.   • Client  Leads   • Client  projects   • Training   • Team  members  with  additional  skills   • Networking   • Administrative  support  including  invoicing  and  collection     Contact  and  More  Information   If  you  are  an  independent  expert,  contractor  or  freelancer  and  would  like  to  better   understand  how  Boardroom  Metrics  might  enable  you  to  more  successful  give  us  a   call  at  416-­‐573-­‐9396  or  write  Karen  McElroy  at  kmcelroy@boardroommetrics.com