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Retail Management Workshop
                  29.12.12
   Retail is the sale of goods and services from
    individuals or businesses to the end-user.
    Retailers are part of an integrated system
    called the supply chain. A retailer purchases
    goods or products in large quantities
    from manufacturers directly or through
    a wholesaler, and then sells smaller quantities
    to the consumer for a profit.
   All activities involved in selling goods or
    services directly to final consumers for their
    personal, nonbusiness use
   Conventional
    ◦ Trade / MBO / “Mom and Pop” stores
    ◦ EBO
    ◦ Catalogue
   Modern
    ◦ LFR
    ◦ Online
    ◦ Kiosk
   Plan
   Buy/Make
   Move
   Sell
   Merchant
    ◦ Has a larger role to play .
    ◦ Is responsible for the category’s business
   Buyer
    ◦ Coordinates with the vendors and merchants
   Retail Planner
   Category Manager
   Prerequisites:
    ◦   Define Business
    ◦   Define TG
    ◦   Define Positioning
    ◦   Define Merchandise Hierarchy
    ◦   MIS
    ◦   Promotional Markdown
    ◦   Shrinkage
    ◦   GM% desired
    ◦   Private Label Vs Brands
   Plan
    ◦ Sales Projections
        Last Year data
        Current Year trend
        Current merchandise
        New channels / doors
    ◦ Merchandising
        Styles
        Options
        SKU’s
        Assortment
        Six Month Plan
        OTB
    ◦ Marketing Calendar
    ◦ Merchandise Calendar
   Key terms
    ◦ Assortment – Width and Depth
         The number and type of products displayed by retailers for
          purchase by consumers. The two major components of an
          assortment strategy are the depth of products offered (how
          many variations of a particular product a store carries), and
          the width of the product variety (how many different types of
          products a store carries).
    ◦   Styles
    ◦   Options
    ◦   SKU
    ◦   Sell Through
    ◦   Sales Mix
    ◦   Stock Turn
   Assessing Category performance
    ◦ UGM Grid



                  Sleepers                     Winners

       GM%

                 Underachievers              Traffic Builders




                                  Qty Sold
   Assessing Category performance
    ◦ UST Grid



                  Sleepers                    Winners

Sell
Through%
                 Underachievers           Traffic Builders




                                  Sales Mix
   Range Plan
    ◦ Range Architecture
      MH definition
      Option Plan – Retail Front end perspective
Forecasts




Allocations                             Assortments

                   Merchandising
                       Plan




          Season                   Brands
   Types of Merchandise Plans
    ◦ Six Month
    ◦ OTB
   Six Month / Season Plan
    ◦   Sales Value ( at full RRP / DMRP )
    ◦   Sales Qty
    ◦   Sell Thru
    ◦   Cover days
    ◦   Range
   In Season / OTB
    ◦   BOM Inv.
    ◦   Projected Sale
    ◦   EOM Inv.
    ◦   OTB
    ◦   Buyer Input
   Promotion Plan
   Sell Through Analysis
   Range Presentation and Channel wise Buy
   Merchandise deployment
   Front end merchandising
   Key factors to take cognizance of
    ◦ The SKU battle
    ◦ Fashion | Fad | Core
    ◦ Trims & fabric have different process and timeframe
      of order processing
    ◦ Brand and Retailers work on different scale
   Prevalent Buying Models
    ◦ CMT
    ◦ FOB
   Core Buying
    ◦ Rolling Budget
    ◦ Auto rep
   Fashion Buy
    ◦ Seasonal adjustments
    ◦ Quick Response
   Category Killers
   Centralized buying
   PROS                                       CONS
        Steady flow of merchandise to              Hard to adjust “big picture”
         stores                                      orders to local store needs
        More reliable forecasting                  Requires high degrees of
        Better “big picture” of what’s              cooperation and communication
         selling (& not selling)                    Difficult to maintain an
        Centralized records                         informed, enthusiastic sales
                                                     organization
        Quality control
        Cost advantages                            Requires clear-cut job
                                                     descriptions about roles &
        Better stock control                        authority
        Leaves buying to the buyers, not
         store or dept. managers
Occasional   Frequent
 Liaison      Liaison
abhinav@udyam.in
09611809279

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Retail Buying and Merchandising

  • 2. Retail is the sale of goods and services from individuals or businesses to the end-user. Retailers are part of an integrated system called the supply chain. A retailer purchases goods or products in large quantities from manufacturers directly or through a wholesaler, and then sells smaller quantities to the consumer for a profit.  All activities involved in selling goods or services directly to final consumers for their personal, nonbusiness use
  • 3.
  • 4.
  • 5. Conventional ◦ Trade / MBO / “Mom and Pop” stores ◦ EBO ◦ Catalogue  Modern ◦ LFR ◦ Online ◦ Kiosk
  • 6.
  • 7.
  • 8.
  • 9. Plan  Buy/Make  Move  Sell
  • 10. Merchant ◦ Has a larger role to play . ◦ Is responsible for the category’s business  Buyer ◦ Coordinates with the vendors and merchants
  • 11. Retail Planner  Category Manager
  • 12. Prerequisites: ◦ Define Business ◦ Define TG ◦ Define Positioning ◦ Define Merchandise Hierarchy ◦ MIS ◦ Promotional Markdown ◦ Shrinkage ◦ GM% desired ◦ Private Label Vs Brands
  • 13. Plan ◦ Sales Projections  Last Year data  Current Year trend  Current merchandise  New channels / doors ◦ Merchandising  Styles  Options  SKU’s  Assortment  Six Month Plan  OTB ◦ Marketing Calendar ◦ Merchandise Calendar
  • 14. Key terms ◦ Assortment – Width and Depth  The number and type of products displayed by retailers for purchase by consumers. The two major components of an assortment strategy are the depth of products offered (how many variations of a particular product a store carries), and the width of the product variety (how many different types of products a store carries). ◦ Styles ◦ Options ◦ SKU ◦ Sell Through ◦ Sales Mix ◦ Stock Turn
  • 15. Assessing Category performance ◦ UGM Grid Sleepers Winners GM% Underachievers Traffic Builders Qty Sold
  • 16. Assessing Category performance ◦ UST Grid Sleepers Winners Sell Through% Underachievers Traffic Builders Sales Mix
  • 17. Range Plan ◦ Range Architecture  MH definition  Option Plan – Retail Front end perspective
  • 18.
  • 19. Forecasts Allocations Assortments Merchandising Plan Season Brands
  • 20. Types of Merchandise Plans ◦ Six Month ◦ OTB
  • 21. Six Month / Season Plan ◦ Sales Value ( at full RRP / DMRP ) ◦ Sales Qty ◦ Sell Thru ◦ Cover days ◦ Range
  • 22. In Season / OTB ◦ BOM Inv. ◦ Projected Sale ◦ EOM Inv. ◦ OTB ◦ Buyer Input
  • 23. Promotion Plan  Sell Through Analysis  Range Presentation and Channel wise Buy  Merchandise deployment  Front end merchandising
  • 24. Key factors to take cognizance of ◦ The SKU battle ◦ Fashion | Fad | Core ◦ Trims & fabric have different process and timeframe of order processing ◦ Brand and Retailers work on different scale
  • 25.
  • 26. Prevalent Buying Models ◦ CMT ◦ FOB
  • 27. Core Buying ◦ Rolling Budget ◦ Auto rep  Fashion Buy ◦ Seasonal adjustments ◦ Quick Response  Category Killers
  • 28. Centralized buying  PROS  CONS  Steady flow of merchandise to  Hard to adjust “big picture” stores orders to local store needs  More reliable forecasting  Requires high degrees of  Better “big picture” of what’s cooperation and communication selling (& not selling)  Difficult to maintain an  Centralized records informed, enthusiastic sales organization  Quality control  Cost advantages  Requires clear-cut job descriptions about roles &  Better stock control authority  Leaves buying to the buyers, not store or dept. managers
  • 29. Occasional Frequent Liaison Liaison
  • 30.
  • 31.