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online media and
their impact over
individual
opinion
Done by Bodoor Ghousheh/MBA student
Supervised by Dr Samer Mohammed
• “It’s not about technology and wanting to be online
constantly. It’s about wanting to belong and be connected
constantly.”
Johan Jervoe, Corporate VP, Global Marketing, McDonald’s Corp.
(iMediaConnection, 10/16/08)
What is the meaning of contemporary online media?
Digital media, which includes photos, video and music, distributed
over the Internet, which are either non-copyrighted or
copyrighted materials provided either freely or for a fee
Source:
http://www.businessdictionary.com/definition/online-media.html
Forms of online media
•
•
•
•

•
•
•
•
•
•

Cost
Desktop publishing is way cheaper than printing.
Editing
There is no “final product” in online media since articles published online could be
edited writer anytime, anywhere.
Time
Articles can be published online in just a click; while offline publishing takes a while.
Audience
Online publications can reach readers from anywhere, anytime, as long as there is
internet connection. Moreover, online media is effective to get through the youths and
the large population of web users.
Sharing
You can share an online publication just by sending a link to your friend. No need to
scan, photocopy, or even hand over a paper

Advantages of online media over traditional media
politically

Consumer
behavior
Advertisements
and attitudes

The impact of online media over individuals opinions
First politically
Paper Title: Interaction of Media, Public Opinion and
Foreign Policy in China.
A Case Study of Nanjing-Nagoya Relation Suspension
Main idea of the paper:
This article shed the light on the relationship between
online media and government policy, the relation between
traditional media and online media, in the context of the
Japanese –Chinese relations.

General Introduction
This study examines the impact of Chinese online media on
foreign policy making in China by analyzing whether and
how Chinese bloggers were able to influence China’s
foreign policy decisions regarding Japan
.

Purpose/Aim of the paper
• This paper builds a Resultant Acceleration Model to
explain their relationship, in which there is a reaction
chain and deepening effect of the media, opinion and
policy. Public opinion serves as a good reference for
government officials and does help set the policy agenda.
Media 2inform and reflect the public and it plays an
active role in shaping information and public opinion,
which are important for foreign policy decision making.
Independent variable
Dependent variable
-The Date
-The Globe coverage(traditional
media)
-Top News messages(new media)
-MFA press conferences

The Variables

-the amount, the general tone
and attitudes of the posted
comments
Resultant
Acceleration
Model

(Note: “T”= “traditional media”; “N”= “new media”; “M”=“media”, “GP”= “government policy”;
“PO”= “public opinion”;
“LGP”= “local government policy”)
• RQ1: What’s the role of Chinese new media and what’s
its relationship with traditional
• media like in this case?
• RQ2: What’s the influence of public opinion on the
policy-making process and how it
• works differently or similarly on local and national
government?
• RQ3: What’s the position of the government like? Is it
active or passive?

Research Questions
• Content analysis
• micro blog posts and comments were analyzed, which
spanned on two days, Feb. 20th and 21st.
• Systematic sampling of the comments

Methodology
• The study is based on a content analysis of 190 micro
blog
• posts that were posted in the immediate aftermath of the
incident mentioned above (February 20• 22, 2012). The paper analyses how the mainstream media
and the foreign policymakers in China
• reacted to the posts during the three-day time period,
which was characterized by an emotional
• public debate, extensive media coverage, and a strong
political reaction.
Findings
First

Second

• traditional media and new
media are complimentary to
each other, with the former as
agenda setter and the latter as
agenda builder.

• public opinion pushes
government officials’ foreign
policy making process,
accelerates policy change and
helps set the policy agenda. In
addition, the influential power
of public opinion on different
governments is different: for
the local government, public
opinio nworks very quickly
and is possible to bring about
big changes; while on the
national government ,it is at a
slow pace and the changes are
also relatively small and less
noticeable

Conclusion

Third
• Third, according to the
timeline and consistency
analysis, the government is
quite passiveand responsive,
mainly reacting to the public
opinion instead of actively
channeling it for theirown
good.
Ignorance of
other posts

Systematic
sampling he
skipped
comments

Limitations

Not
generalizable
model

Limitations

Not cause
effect
relation
hopefully, this study can be beneficial to look at the
influence of public opinion, not only confined to China, but
also in other countries

Future Research
Second: Consumer
behavior
• Title of the paper: The Impact of E-Media on Customer Purchase
Intention
• Authors:. Mehmood Rehmani, Muhammad Ishfaq Khan.
Department of Management Sciences.
Mohammad Ali Jinnah University.
Islamabad Pakistan.
• Journal:(IJACSA) International Journal of Advanced Computer Science
and Applications,
Vol. 2, No.3, March 2011
• Main Idea :authors investigated the socia lmedia (e-discussion, websites,
online chat, email etc) parameters that have effect over the customers
buying decisions. There search focused on the development of research
model to test the impact of social media on the customer purchase
intention

Introduction
This study intends to explore the impact of social media on
purchase intention of mobile phone customers in Pakistan

Purpose of the paper
• STATEMENT OF THE PROBLEM
In view of the growing number of internet users, the
factors of social media that influence the purchase intention of
customers need to be explored. Social Media is being
considered playing an important role in customer buying
decisions, however little studies have explored its impact over
the customer purchase intention. This study intends to explore
the impact of social media on purchase intention of mobile phone
customers in Pakistan

Statement of the problem
Research Variables
1- Electronic Word of Mouth
2- Seller created online information
3- Information Acquisition
4- Perceived Quality (Combination of Product
and Service Quality)
5- Purchase Intention

Hypothesis/model
The Model
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•

H1 Electronic word of mouth has positive impact on
purchase intention
H2 Seller created information has positive impact on
purchase intention
H3 Electronic word of mouth has positive impact on
perceived quality.
H4 Electronic word of mouth has positive impact on
information acquisition.
H5 Seller created information has positive impact on
information acquisition.
H6 Seller created information has positive impact on
perceived quality.
H7 Information acquisition positively impacts purchase
intention of customers.
H8 Perceived quality positively impacts purchase
intention of customers.
H9 Perceived quality has association with information
acquisition.
H10 Seller created information has association with
Electronic word of mouth.

Hypothesis
Thirdly: Ads and attitudes
• Title of the paper: SHUT-UP I DON’T CARE: UNDERSTANDING THE ROLE OF RELEVANCE
•

AND INTERACTIVITY ON CUSTOMER ATTITUDES TOWARDREPETITIVE ONLINE ADVERTISING>

• Authors: Damon E. Campbell1, Ryan T. Wrigh.
• Main idea of the paper: This paper focus on the new role of online media in
shaping customers attitudes and behaviors by discussing and searching the
relation between interactivity, personal relevance of ads and customers
attitudes.
• It also shed the light on the traditional method of marketing strategy which
is repetition and its relation to the customer positive attitude towards the
product.

Introduction
• This research paper argues that the online environment,
being far richer than traditional means of conveyance, has
a different constellation of constructs affecting attitudes
this research hopes to extend the traditional view of
advertising to the online environment by proposing two
additional constructs, other than repetition, that influence
attitudes of advertisements. These two factors are
personal relevance and interactivity

Purpose of this paper
• two empirical studies are undertaken to test the
relationships between interactivity, personal relevance
and attitudes. The first is a survey study (N=97), and the
second employs a laboratory experiment (N=118).
• a review of classic theory is presented that supports the
idea that repeated exposure of stimuli results in positive
attitude formation.(the Mere Exposure Theory and the
Propinquity Effect)

Study type
The research model
• H1a: For a repetitive online advertisement, a user’s attitude toward the ad is
positively affected by the level of personal relevance in the advertisement.
• H1b: For repetitive online advertisements, a user’s attitude toward the advertised
product is positively affected by the level of personal relevance in the
advertisements.
• H1c: In situations of repetitive online advertising, a user’s attitude toward a
website is positively affected by the level of personal relevance in the
advertisements.
• H2a: For repetitive online advertisements, the perceived level of interactivity in
online ads positively affects a user’s attitudes toward the ads.
• H2b: For repetitive online advertisements, the perceived level of interactivity in
online ads positively affects a user’s attitudes toward the products featured in the
ads.
• H2c: For repetitive online advertisements, the perceived level of interactivity in
online ads positively affects a user’s attitudes toward the website.

Hypothesis
two different studies using different methods were
conducted. In the first study, survey methods were
employed to examine the hypotheses with a generalizable
sample. The second study used a laboratory experiment,
which allowed for isolation of the effects of interest. The
analysis of these studies was
conducted using structural equation modeling (SEM) with
AMOS 4.0 to test these hypotheses and the fit of these
research models.
A snowball sampling technique was used to recruit
participants for this study

Methodology
• These two studies show that the effect of
• advertisement interactivity on all three dependent
variables (attitude toward the ad, website, and product
featured in the ad) was significant in both studies. Also,
the effect of personal relevance was significant in both
studies for attitude toward the advertisement. However,
there was not convergence between results in the two
studies regarding the effect of personal relevance on
attitude toward the website and attitude toward the
product.

Findings
• H1c and H1b are the two hypotheses that were not supported
in both studies. However, neither was rejected by both studies.
Such results suggest that there may be mediating or
moderating variables of interest between the constructs
personal relevance and the dependent variables of attitude
toward the website and attitude toward the product. Future
research should investigate other possible factors that could
explain these results (e.g., irritation, annoyance, cognitive
load).
• Studies 1 and 2 compliment each other by attesting to the
importance of the level of advertisement interactivity on
attitudes, and to the effect of personal relevance on attitudes
toward eCommerce advertisements.

Conclusion
• Non representative sampling method.
• these studies only used two levels of Interactivity (High
vs. Low) and one type of advertisement (popup ads).
Therefore, interpretation of these results should be
tempered with that understanding.

Limitations
Future research should go beyond the scope of this research
and isolate the different dimensions of Interactivity (i.e.,
speed, range, and mapping). Also, future research should
investigate these effects with different types of
advertisements, which may or may not be able to
incorporate manipulations on every dimension of
Interactivity.

Future research
• The perfect paper
• Clear statement of the problem and purpose of this paper
• Comprehensive with logical flow of ideas, with clear
literature review, with great usage of statics and tables
and good illustration of the variables and relations
between them, new and innovative model , it has the
limitations and recommendations for future research
• I think this paper has really added something modern and
innovative , it is really the perfect paper.

Overall Evaluation

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online media impact

  • 1. online media and their impact over individual opinion Done by Bodoor Ghousheh/MBA student Supervised by Dr Samer Mohammed
  • 2. • “It’s not about technology and wanting to be online constantly. It’s about wanting to belong and be connected constantly.” Johan Jervoe, Corporate VP, Global Marketing, McDonald’s Corp. (iMediaConnection, 10/16/08)
  • 3. What is the meaning of contemporary online media? Digital media, which includes photos, video and music, distributed over the Internet, which are either non-copyrighted or copyrighted materials provided either freely or for a fee Source: http://www.businessdictionary.com/definition/online-media.html
  • 5. • • • • • • • • • • Cost Desktop publishing is way cheaper than printing. Editing There is no “final product” in online media since articles published online could be edited writer anytime, anywhere. Time Articles can be published online in just a click; while offline publishing takes a while. Audience Online publications can reach readers from anywhere, anytime, as long as there is internet connection. Moreover, online media is effective to get through the youths and the large population of web users. Sharing You can share an online publication just by sending a link to your friend. No need to scan, photocopy, or even hand over a paper Advantages of online media over traditional media
  • 8. Paper Title: Interaction of Media, Public Opinion and Foreign Policy in China. A Case Study of Nanjing-Nagoya Relation Suspension Main idea of the paper: This article shed the light on the relationship between online media and government policy, the relation between traditional media and online media, in the context of the Japanese –Chinese relations. General Introduction
  • 9. This study examines the impact of Chinese online media on foreign policy making in China by analyzing whether and how Chinese bloggers were able to influence China’s foreign policy decisions regarding Japan . Purpose/Aim of the paper
  • 10. • This paper builds a Resultant Acceleration Model to explain their relationship, in which there is a reaction chain and deepening effect of the media, opinion and policy. Public opinion serves as a good reference for government officials and does help set the policy agenda. Media 2inform and reflect the public and it plays an active role in shaping information and public opinion, which are important for foreign policy decision making.
  • 11. Independent variable Dependent variable -The Date -The Globe coverage(traditional media) -Top News messages(new media) -MFA press conferences The Variables -the amount, the general tone and attitudes of the posted comments
  • 12. Resultant Acceleration Model (Note: “T”= “traditional media”; “N”= “new media”; “M”=“media”, “GP”= “government policy”; “PO”= “public opinion”; “LGP”= “local government policy”)
  • 13. • RQ1: What’s the role of Chinese new media and what’s its relationship with traditional • media like in this case? • RQ2: What’s the influence of public opinion on the policy-making process and how it • works differently or similarly on local and national government? • RQ3: What’s the position of the government like? Is it active or passive? Research Questions
  • 14. • Content analysis • micro blog posts and comments were analyzed, which spanned on two days, Feb. 20th and 21st. • Systematic sampling of the comments Methodology
  • 15. • The study is based on a content analysis of 190 micro blog • posts that were posted in the immediate aftermath of the incident mentioned above (February 20• 22, 2012). The paper analyses how the mainstream media and the foreign policymakers in China • reacted to the posts during the three-day time period, which was characterized by an emotional • public debate, extensive media coverage, and a strong political reaction.
  • 17. First Second • traditional media and new media are complimentary to each other, with the former as agenda setter and the latter as agenda builder. • public opinion pushes government officials’ foreign policy making process, accelerates policy change and helps set the policy agenda. In addition, the influential power of public opinion on different governments is different: for the local government, public opinio nworks very quickly and is possible to bring about big changes; while on the national government ,it is at a slow pace and the changes are also relatively small and less noticeable Conclusion Third • Third, according to the timeline and consistency analysis, the government is quite passiveand responsive, mainly reacting to the public opinion instead of actively channeling it for theirown good.
  • 18. Ignorance of other posts Systematic sampling he skipped comments Limitations Not generalizable model Limitations Not cause effect relation
  • 19. hopefully, this study can be beneficial to look at the influence of public opinion, not only confined to China, but also in other countries Future Research
  • 21. • Title of the paper: The Impact of E-Media on Customer Purchase Intention • Authors:. Mehmood Rehmani, Muhammad Ishfaq Khan. Department of Management Sciences. Mohammad Ali Jinnah University. Islamabad Pakistan. • Journal:(IJACSA) International Journal of Advanced Computer Science and Applications, Vol. 2, No.3, March 2011 • Main Idea :authors investigated the socia lmedia (e-discussion, websites, online chat, email etc) parameters that have effect over the customers buying decisions. There search focused on the development of research model to test the impact of social media on the customer purchase intention Introduction
  • 22. This study intends to explore the impact of social media on purchase intention of mobile phone customers in Pakistan Purpose of the paper
  • 23. • STATEMENT OF THE PROBLEM In view of the growing number of internet users, the factors of social media that influence the purchase intention of customers need to be explored. Social Media is being considered playing an important role in customer buying decisions, however little studies have explored its impact over the customer purchase intention. This study intends to explore the impact of social media on purchase intention of mobile phone customers in Pakistan Statement of the problem
  • 24. Research Variables 1- Electronic Word of Mouth 2- Seller created online information 3- Information Acquisition 4- Perceived Quality (Combination of Product and Service Quality) 5- Purchase Intention Hypothesis/model
  • 26. • • • • • • • • • • • • • • • • • • • • H1 Electronic word of mouth has positive impact on purchase intention H2 Seller created information has positive impact on purchase intention H3 Electronic word of mouth has positive impact on perceived quality. H4 Electronic word of mouth has positive impact on information acquisition. H5 Seller created information has positive impact on information acquisition. H6 Seller created information has positive impact on perceived quality. H7 Information acquisition positively impacts purchase intention of customers. H8 Perceived quality positively impacts purchase intention of customers. H9 Perceived quality has association with information acquisition. H10 Seller created information has association with Electronic word of mouth. Hypothesis
  • 27. Thirdly: Ads and attitudes
  • 28. • Title of the paper: SHUT-UP I DON’T CARE: UNDERSTANDING THE ROLE OF RELEVANCE • AND INTERACTIVITY ON CUSTOMER ATTITUDES TOWARDREPETITIVE ONLINE ADVERTISING> • Authors: Damon E. Campbell1, Ryan T. Wrigh. • Main idea of the paper: This paper focus on the new role of online media in shaping customers attitudes and behaviors by discussing and searching the relation between interactivity, personal relevance of ads and customers attitudes. • It also shed the light on the traditional method of marketing strategy which is repetition and its relation to the customer positive attitude towards the product. Introduction
  • 29. • This research paper argues that the online environment, being far richer than traditional means of conveyance, has a different constellation of constructs affecting attitudes this research hopes to extend the traditional view of advertising to the online environment by proposing two additional constructs, other than repetition, that influence attitudes of advertisements. These two factors are personal relevance and interactivity Purpose of this paper
  • 30. • two empirical studies are undertaken to test the relationships between interactivity, personal relevance and attitudes. The first is a survey study (N=97), and the second employs a laboratory experiment (N=118). • a review of classic theory is presented that supports the idea that repeated exposure of stimuli results in positive attitude formation.(the Mere Exposure Theory and the Propinquity Effect) Study type
  • 32. • H1a: For a repetitive online advertisement, a user’s attitude toward the ad is positively affected by the level of personal relevance in the advertisement. • H1b: For repetitive online advertisements, a user’s attitude toward the advertised product is positively affected by the level of personal relevance in the advertisements. • H1c: In situations of repetitive online advertising, a user’s attitude toward a website is positively affected by the level of personal relevance in the advertisements. • H2a: For repetitive online advertisements, the perceived level of interactivity in online ads positively affects a user’s attitudes toward the ads. • H2b: For repetitive online advertisements, the perceived level of interactivity in online ads positively affects a user’s attitudes toward the products featured in the ads. • H2c: For repetitive online advertisements, the perceived level of interactivity in online ads positively affects a user’s attitudes toward the website. Hypothesis
  • 33. two different studies using different methods were conducted. In the first study, survey methods were employed to examine the hypotheses with a generalizable sample. The second study used a laboratory experiment, which allowed for isolation of the effects of interest. The analysis of these studies was conducted using structural equation modeling (SEM) with AMOS 4.0 to test these hypotheses and the fit of these research models. A snowball sampling technique was used to recruit participants for this study Methodology
  • 34. • These two studies show that the effect of • advertisement interactivity on all three dependent variables (attitude toward the ad, website, and product featured in the ad) was significant in both studies. Also, the effect of personal relevance was significant in both studies for attitude toward the advertisement. However, there was not convergence between results in the two studies regarding the effect of personal relevance on attitude toward the website and attitude toward the product. Findings
  • 35. • H1c and H1b are the two hypotheses that were not supported in both studies. However, neither was rejected by both studies. Such results suggest that there may be mediating or moderating variables of interest between the constructs personal relevance and the dependent variables of attitude toward the website and attitude toward the product. Future research should investigate other possible factors that could explain these results (e.g., irritation, annoyance, cognitive load). • Studies 1 and 2 compliment each other by attesting to the importance of the level of advertisement interactivity on attitudes, and to the effect of personal relevance on attitudes toward eCommerce advertisements. Conclusion
  • 36. • Non representative sampling method. • these studies only used two levels of Interactivity (High vs. Low) and one type of advertisement (popup ads). Therefore, interpretation of these results should be tempered with that understanding. Limitations
  • 37. Future research should go beyond the scope of this research and isolate the different dimensions of Interactivity (i.e., speed, range, and mapping). Also, future research should investigate these effects with different types of advertisements, which may or may not be able to incorporate manipulations on every dimension of Interactivity. Future research
  • 38. • The perfect paper • Clear statement of the problem and purpose of this paper • Comprehensive with logical flow of ideas, with clear literature review, with great usage of statics and tables and good illustration of the variables and relations between them, new and innovative model , it has the limitations and recommendations for future research • I think this paper has really added something modern and innovative , it is really the perfect paper. Overall Evaluation