Management’s role
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Cornerstone's of management with basic management roles
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Management’s role
- 1. KEY FOCUS POINTS MANAGEMENT’S ROLE
- 2. FOUR KEY QUESTIONS How’s business? How do you know? Is it improving? How do you know?
- 3. BASIC MANAGEMENT PRINCIPAL If you can’t see it…you can’t measure it. If you can’t measure it…you can’t manage it. If you can’t manage it…you can’t improve it. Management must: See it! Measure it! Manage it! Improvement it!
- 4. MANAGEMENT’S FOCUS Leadership determines Direction Structure determines Growth People determine Potential Relationships determine Morale Process determines Efficiencies
- 5. FOUR TYPES OF EMPLOYEES Highly Motivated Low Motivated Highly Competent Highly Competent Highly Motivated Low Motivated Low Competent Low Competent
- 6. DEFINING THEIR ROLES Highly Motivated Low Motivated Highly Competent Highly Competent Tenured, Star Performer Troubled Employee, Performer Highly Motivated Low Motivated Low Competent Low Competent New Hire Bad Hire, No time to fix,
- 7. MANAGEMENT TACTICS Highly Motivated Low Motivated Highly Competent Highly Competent Low Direction, Low Support Low Direction, High Support Tenured, Star Performer Troubled Employee, Performer Highly Motivated Low Motivated Low Competent Low Competent Low Support, High Direction This one is gone by now! New Hire Bad Hire, No time to fix,
- 8. MANAGEMENT TENDENCIES Bark Louder Turn Up the Pressure Start Directing More Start Encouraging Less Start Micro Managing Team Start Revisiting Comp Plans Stop Recognition Programs
- 9. MANAGEMENT SHOULD DO’S Bark Less Listen More Address Individual Performance Issues Spend MORE Time with Key People Offer More Encouragement Focus on Winning Activities & Results Raise Recognition for Right Things
- 10. CONTACT INFORMATION Boe Parrish Chairman Corporate Care, Inc. http://www.corporatecareok.com boeparrish@corporatecareok.com http://www.linkedin.com/in/boeparrish http://www.facebook.com/boe.parrish