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THAILAND IS ENTERING
THE DIGITAL ERA
Country is set to reap the benefits
from its digital transformation
Thailand: Digital Landscape 2C2P – a leading Thai software
e-payment services provider
BOI gears up in supporting
digital activities
THAILAND BOARD OF INVESTMENT
www.boi.go.th
December 2016
vol. 26 no. 12
Thailand Investment Review
Petrochemicals
41 projects
408 M
Medical
9 projects
133 M
Textile & Garment
10 projects
92 M
Electrical & Electronics
56 projects
895 M
Agro Processing
45 projects
295 M
Tourism
9 projects
252 M
Digital
143 projects
44 M
Automotive
35 projects
1,135 M
Aerospace
4 projects
13 M
2 I DECEMBER 2016 	
Foreign investment by target sector
BOI NET APPLICATION
(January-October 2016)
Automation & Robotics
8 projects
16 M
USA
24 Projects
258 M
Malaysia
27 Projects
70 M
Australia
22 Projects
24 M
India
23 Projects
32 M
Europe
136 Projects
547 M Japan
203 Projects
908 M
South Korea
27 Projects
239 M
Hong Kong
29 Projects
561 M
China
81 Projects
725 M
Singapore
84 Projects
760 M
THAILAND
TIR CONTENT December 2016
02 I BOI Net Application
03 I Cover Story
The New Ministry of Digital Economy and
Society takes Thailand into the Digital Age
05 I Industry Focus I
Thailand: Digital Landscape
07 I Company Interview
2C2P – a leading Thai software e-payment
services provider
08 I News Bites
09 I Short Article
BOI gears up in supporting digital activities
10 I Missions and Events
11 I Thailand Economy-At-A-Glance
12 I About BOI
Total investment
1,205 projects
11,370 Million
Total foreign
investment
719 projects
5,187 Million
Unit: US$ (US$ = 35.8933 THB )
Note: Investment projects with foreign equity participation from more than one
country are reported in the figures for both countries / Statistics on net applications are
adjusted whenever applications are returned to applicants due to insufficient information.
For more details, please see link http://www.boi.go.th/index.php?page=Report_investment
Foreign investment by major economies
Thailand Investment Review
T
he government of Thailand took an
important step as part of its “Thailand
4.0” strategy to reposition the country’s
economy by welcoming a new ministry into
its ranks. The National Legislative Assembly
approved the establishment of the Ministry of
Digital Economy and Society on 16 September
2016, taking over the responsibilities of the
Ministry of Information and Communication
Technology.
The new ministry is largely responsible for
shaping, planning, and developing policies to
promote and transform Thailand into a digital
economy, which the current government has
been advancing since May 2014. In addition,
the ministry will oversee telecommunications,
broadcasting, and electronic transactions among
other areas of responsibility. The purpose of
this realignment was to enable a more efficient
and refocused approach both on the part of
the running of government and towards the
digital industry given the rapid market changes
underway. The digital industry is also one of ten
new S-curve focused industries for investment
and an important part of Thailand 4.0, dealing
in investment in advanced technologies in
sectors such as robotics, Internet of Things
(IoT), artificial intelligence and embedded
technologies in addition to the development
of digital parks and creating innovative
networks to encourage start-up businesses.
Sharper focus on digital
The Act will allow the government to implement
	 DECEMBER 2016 I 3
its digital
agenda more
efficiently by
ensuring that
its agencies and
mandates are run with
a more cohesive strategy and focus, and in
keeping with newer developments in tech-
nological advancements. The new ministry
will take on responsibility for the National
Statistics Office, the Meteorological Depart-
ment, the Electronic Transactions Develop-
ment Agency, the Software Industry Promotion
Agency, and the Electronic Government
Agency, as well as for state owned enterprises,
namely TOT Public Company Limited, CAT
Telecom Public Company Limited, and Thailand
Post Company Limited in order to drive these
state agencies to be the spearhead of more
lucrativeadvancedtechnologies.Furthermore,
the Software Industry Promotion Agency (SIPA),
a government organization, plays an important
role in supporting businesses in the software
industry with the objective of strengthening
software entrepreneurs and enabling them to
compete in the global market. In addition to
SIPA, the working team from the Ministry of
Information and Communication Technology,
led by Dr. Manu Oradeedolchet has also been
working closely with the BOI to devise policies
in Digital cluster to promote and support
investments in the Digital and Software sectors
in Thailand.
Also important is that two new agencies
will be set up. These are the National Digital
Economy Committee and the Digital Economy
Promotion Agency. This will ensure a more
targeted focus and bring Thailand in line with
many countries, such as Sweden, South Korea,
and Canada, which have aggressively adopted
a similar digital approach to the running
The Thai
government,
through this Act
as well as the
BOI’s
investment
incentives, is
giving a boost to
the digital
economy in
order to
enhance the
competitiveness
of the Thai
industrial sector
and to position
Thailand to reap
the benefits of
the ASEAN
Economic
Community.
@
Thailand
Thailand
Thailand
Thailand
1.0
2.0
3.0
4.0
Argriculture	
Light Industry Low Wages	
Heavy Industry	
CREATIVITY + INNOVATION
		
Advanced Machine	
SMART THAILAND
COVER STORY
The New Ministry of Digital
Economy and Society
takes Thailand into
the Digital Age
Thailand Investment Review
4 I DECEMBER 2016 	
of their governments and their development
programs. The Act will foster an environment
geared more to innovation, technology and
creativity and allow the transformative shift
allowing Thailand to take advantage of its
comparative advantages.
Importance of the digital economy
The digital economy refers to an economy that
is based on digital technologies, which are
rapidly transforming both business practices
and social interactions. Accordingly, the Thai
government, through this Act as well as the
BOI’s investment incentives, is giving a boost
to the digital economy in order to enhance the
competitiveness of the Thai industrial sector
and to position Thailand to reap the benefits of
the ASEAN Economic Community. In response
to this policy, entrepreneurs and operators
of digital businesses will be created and
developed as one of the ten targeted industries,
so that they will become a driving force for the
country’s productivity.
The strategic framework for digital economy
promotion consists of four areas: Digital
Commerce, Digital Entrepreneurship, Digital
Innovation, and Digital Content. In pushing
forward this forward-looking agenda, the new
Ministry of Digital Economy and Society will
promote a new generation of entrepreneurs, as
well as commercial and industrial innovations.
At the same time, it will assist investors in
developing a new market for digital content.
Entrepreneurs will be aware of the importance
of using ICT in enhancing efficiency and
reducing production costs. Implementation
of the digital economy plan will need the
support and involvement of all stakeholders
in achieving its stipulated goals. With the
new Ministry, together with the broad policies
to drive innovation, the digital economy will
make a significant contribution to Thailand’s
economy.
Digital drive underway
The passage of the act is therefore an
important part of the government’s plan to
sharpen its focus on the digital economy,
which is a key element of the government’s
policy agenda. With the legislative changes
already adopted, it will be easier for the
government to work with the private sector,
and for investors to develop hard infrastructure.
The authorities will provide the tools needed to
strengthen Thailand’s ICT backbone, while
also improving soft infrastructure, laws and
regulations governing the sector.
However, a digital drive is already underway
in Thailand, with investment value in the digital
sector totaling in THB 2.5 billion (USD 70
million) from 155 projects applying for BoI
privileges in the first seven months of 2016.
This demonstrates the interest on the part of
investors in Thailand, as well as the govern-
ment’s focus on improved communications
infrastructure. In addition, the new BOI strategy
(2015-2021) gives priority to investments that
are beneficial to the digital sector and the
country’s technological development, in areas
such as high-tech, creative, and service
industries that support the development of
the digital economy, and industries that utilize
local resources.
While the government is doing its part,
the private sector has an important role
in supporting investment, innovation, and
disrupting markets through the creation of new
products and services. The greater presence
of local commercial banks in corporate venture
capital (CVC) is making financial technology
(fintech) start-ups red-hot investments. Bangkok
Bank entered the fintech fray in May 2016
to keep pace with the latest developments
in the sector. Siam Commercial Bank and
Kasikornbank have already launched their own
CVC firms to invest in tech start-ups. The
banks are following telecom companies which
invested in tech start-ups including fin-tech
in the past three years, which include DTAC
Accelerate, venture capital teams at True
and InTouch Holdings, and Ascend Group (a
subsidiary of CP Group and True).
In support of the government’s plan and
the new ministry, the BOI offers attractive and
extensive investment promotion incentives for
everything from embedded software, enterprise
software, digital content, high value-added
software, digital services, cloud service, data
center, software park, movie town, Thai movies
production and services to movie production
business, and innovation incubation center. All of
these activities receive the highest BOI promotion
of an 8-year corporate income tax exemption
without cap, exemption of import duty on
machinery/raw materials and non-tax incentives.
As a result of attractive incentives offered
in the Digital cluster, as of 2016, there are 57
companies in Enterprise Software and Digital
Content registered under the BOI with a total
value of THB 502 million (USD 14 million). This
marks a huge success and shows that these
policies will help Thailand move forward
through smart investments in this important
sector further modernizing the country’s digital
infrastructure and establishing a true digital
economy.
a digital drive
is already
underway in
Thailand, with
investment
value in the
digital sector
totalling 2.5
billion baht
from 155
projects
applying for
BoI privileges
in the first
seven months
of 2016.
DECEMBER 2016 I 5
A
s the world has entered the digital
era, it is undeniable that the
global economy is being driven by
technological advancements and shifting
towards increased use of online platforms.
The importance of the digital world is
underlined by the fact that 3 out of the 10
fastest growing Fortune 100 companies are in
the technology sector.
With a surge in online activities, strong
government support, and advances in digital
infrastructure, Thailand is undergoing
a huge transformation towards
becoming a digital economy. The
widespread use of digital devices
among the Thai population, and
the dramatic growth in the
e-commerce market, venture
capital firms and startups,
are all reshaping Thailand’s
economy and transition-
ing the country into
an investment hub
of ASEAN, given its
rapidly growing digital
ecosystem and the
increased regional
convergence.
INDUSTRY FOCUS
Thailand: Digital Landscape
Digital Landscape on the Rise
The fast moving world of technology
presents tremendous opportunities in an
era of connectivity and digitalization.
Transactions can be done seamlessly
throughout the globe in the blink of an eye.
The value of the e-commerce market in
Thailand has been growing rapidly, together
with growing numbers of Thai consumers
who not only trust, but also have quickly
embraced the convenience of conducting
business and completing transactions
using online platforms, allowing Thailand
to achieve the highest percentage in the
online consumer-to-consumer (C2C) market
in the world.
Together with a jump
in the number of internet
users and the increasing
number of online market
transactions, Thailand’s
unique market strengths
and favorable geographic
location continues to attract
foreign companies, driving
interest and investment
in the country’s digital
economy.
The Total Retail Survey
2016 by PwC revealed
that Thailand ranks
number one in the
world by the proportion
of online shoppers who
have purchased
products and services
directly via a social
media channel at 51%.
68m
Thai population
38m
Internet users
56%Penetration
83m
Mobile subscribers
122%Penetration
Social Media Landscape
40m
38m
7.1m
4.5m
1.45m
41m
Social media users
60%Penetration
Thailand Online Overview, Q1 2016
Mr. Thana Thienachariya
Thailand Investment Review
Digital Sector is a High Priority
Moving to Thailand 4.0, the Thai government
has prioritized transforming the country
into “Digital Thailand.” Through the 20-year
Thailand Digital Economy and Society
Development Plan, Thailand aims to drive the
new S-curve industries by leveraging its well-
established nationwide digital technologies
and infrastructure.
The Digital Thailand Plan is divided into four
main phases over a multi-year period, beginning
with laying a strong Digital Foundation, to
providing Inclusion to all Thai citizens, engaging
in a Full Transformation, and finally focusing
on Global Digital Leader-ship. PromptPay, an
internet and mobile banking money transfer
service that links citizen ID card and mobile
number with a bank account number, is
a significant development in Thailand’s e
payment system. All 15 commercial banks
and 4 specialized financial institutions are
ready to enhance the speed, accuracy, and
reliability of cash transfers throughout the
country. With full government support, Thailand
is advancing into the digital economy era.
The Emergence of Venture Capital
Firms
While many hope to succeed in the digital
economy, financial support is unavoidably the
core driver of the digital evolution. In terms
of the digital economy, Venture Capital (VC) or
funds that invest in more risky projects,
typically in startups, is the main driver that will
play a major role in further promoting the Thai
digital ecosystem.
6 I DECEMBER 2016 	
While the Thai government has recognized
the importance of such funding through the
injection of government support, including
the SME VC Fund, Thailand Equity Fund, and
Thailand Recovery Fund, the private sector
also has a major role to play. Recognizing the
disruptive landscape made by fast-moving
innovative startups, numerous banks and
telecommunications service providers such
as Siam Commercial Bank, Kasikorn Bank,
Bangkok Bank, DTAC, AIS, True, and also
private firms such as 500 Tuk Tuk, Ardent
Capital have established their own presence
in the world of venture capital.
In this issue, we are privileged to get
the opinion of Dr. Arak Sutivong, Chief
Strategy Officer of Siam Commercial Bank,
and Mr. Thana Thienachariya, Chairman of
the Executive Committee of Digital Ventures,
on the digital impact to the banking sector.
The bank is committed to improving Thailand’s
digital ecosystem through relentless efforts
in advancing internet banking, mobile
banking, and digitizing core banking activities.
Additionally, the company has established
a wholly-owned subsidiary called Digital
Ventures; designed to serve as a corporate
venture capital laboratory to turn FinTech
ideas into practical solutions that are in line
with the strategic direction of the bank. It
also acts an incubator for new startups that
lack sufficient funding.
Putting it all together
As the country undergoes a major digital
transformation, lucrative investment oppor-
tunities arise in many industries that serve as
the backbone of Thailand’s economy. Digital
economy opens up new investment potential
in many areas, for instance, agritech, edutech,
and healthtech. In combining the strength
of the rapidly growing internet-led consumer
market together with highly-committed
government support, Thailand is a leading
investment destination that will prove to be
a tremendous success in the future.
Digital Thailand refers to the country’s strategy
in taking full and creative advantage of digital
technologies to develop infrastructure,
innovation, data capability, human capital, and
other resources, to propel the country’s economic
and social development towards stability,
prosperity, and sustainability.
“We are
undergoing
a great
transformation
into the Digital
Economy. There
are huge
opportunities
arising in
Thailand.”
Dr. Arak Sutivong
Enhancing the digital economy and increasing the competitiveness
of Thai startups, the venture capital market in Thailand is growing
faster than ever, tripling in size in only two years. While there were
less than 10 companies being funded by VCs in 2013 at approximately
USD 20 million, there were over 20 companies being funded from
January to May 2015 alone, at a value of over USD 40 million.
Source: ForbesThailand, 2016
Thailand Investment Review
2C2P – a leading Thai software
e-payment services provider
2
C2P is a leading Southeast Asian (SEA)
payment services provider, founded in
2003 by Mr. Aung Kyaw Moe, who is
based in Bangkok. In 2013, 2C2P was a
recipient of the Deloitte Technology Fast 500
Award, recognized as one of Asia’s fastest
growing technology companies.
It offers a number of comprehensive
and cutting-edge omni-channel payment
services tailored to the needs of a wide range
of customers, from financial institutions,
e-commerce and m-commerce businesses
to retailers. “We help companies around the
world to accept payments from Southeast
Asian customers,” said Mr. Aung.
The company serves over 250 leading
merchants across Asia. In Thailand, they
provide the payment authentication platform
to many leading banks, and they also provide
payment processing services to many
companies in various industries including the
airline sector counting multiple national
carriers such as Thai Airways, Myanmar
National Airline, Nepal National Airlines and
Kazakhstan Notional Airline as some of their
major clients. Moreover, their products are
implemented by over 80% of Thailand’s
financial institutions, including Kasikorn
Bank, Bangkok Bank, Siam Commercial Bank,
TMB Bank, Thanachart Bank, and
other leading issuing banks.
2C2P has offices across Southeast Asia,
including in Cambodia, Indonesia, Laos,
Malaysia, Myanmar, Singapore, Philippines,
Hong Kong, and Thailand. Thailand still is their
largest market. This wide geographic footprint
allows the company to have the necessary
coverage needed to facilitate transactions that
are fast, safe and cost efficient for their customers.
Attractive market for all
e-commerce businesses
As Thailand moves to a digital economy, there
is a massive window of opportunities for
e-commerce businesses.
With rapidly developing infrastructure to
support a digital economy, Thailand is ideally
positioned to tap into huge growth opportuni-
ties. The three telecommunications service
providers are continuing to build out their
infrastructure, including the rollout of 4G LTE
and fiber-optic networks to provide a strong
	 DECEMBER 2016 I 7
COMPANY INTERVIEW
and stable system that will further power the
e-commerce sector and m-commerce markets.
In addition, Thai education system has
been being developed over time, leading to
more robust human capital resources, Mr.
Aung added that, “Thailand is very
competitive in terms of skilled-labor, as we
have almost a hundred Thai employees
which constitutes more than half of our
total staff.”
Statistics showed that Thailand
experienced one of the fastest growing
markets in e-commerce segment. According
to Ministry of Digital Economy and Society of
Thailand, in 2015, the e-commerce market
in Thailand was valued at over THB 2 trillion
(USD 55 billion), increasing 190% from 2013.
Moreover, the growth is expected to continue
its trend, with a projected increase of 12% by
the end of 2016.
Moreover, unlike any other online markets
in the world, AEC market has its own very
unique characteristic, consumers have strong
preference of Social Network, especially in
Thailand, we have the highest Youtube watcher
per hour rate, over 38 million Line users, and
approximately 40 million Facebook users, which
is over half of total Thai population. Therefore,
purchasing through e-commerce in this market
is driven by various platforms, for example,
consumers can find products on Facebook,
then chat for more product details through
Line, then make the payments through ATMs.
2C2P realizes the specific characteristics
in this market, hence, they are the first-mover
to capture the trend, by early 2017, 2C2P is
launching a payment system for Consumer to
Source: Ministry of Digital Economy and Society
Value of e-commerce market in Thailand
2013	 2014	2015	 2016p
2,033
2,524
768
2,245
Mr. Aung Kyaw Moe
(Billion THB)
Thailand Investment Review
Consumer (C2C) with integrated chat and
service with one of the largest global social
network platforms with over 200,000 C2C
stores in Thailand alone, to be able to serve
AEC and Thailand market e-commerce
arena more to its demand.
As Thailand moves closer to becoming a
cashless society, there are currently already
over 80% of transactions in the e-commerce
market coming from online channels, where
2C2P is currently capturing 50% of market
share in payment gateway sector.
According to the data from VISA
Consumer Payment Attitudes in 2015
study, e-Payments are becoming widely
adopted and used by Thais, which is a
major mechanism in supporting the govern-
ment’s Digital Economy policies given that
transactions are secure, convenient, and most
importantly, they reduce the cost of doing
business. This will increase economic activities
and help Thailand become more competitive
in the ASEAN markets.
The trend of e-Payments is going to change
the game of how business is conducted in
Thailand and how Thais go about their daily lives.
BOI’s incentives help Digital
businesses succeed
Being certified by the Board of Investment
(BOI) allows a company to benefit from
attractive tax and non-tax incentives. 2C2P
also enjoys the benefits of BOI incentives in
software category, specifically in e-payment
Thailand Investment Review
8 I DECEMBER 2016 	
Source: Bank of Thailand1
Value Volume Mobile Payment
1
The numbers consist of 8 elements of both financial and non-financial institutions, which are branch
counter, ATM, EDC/EFTPOS, internet, mobile phone, leased line, phone, and others,
Funding Support grows for Thai tech start-ups
Originating as an app contest in 2012 to tap into the local talent pool and to give
a reason for consumers to use mobile internet, DTAC Accelerate launched in 2014
and has grown into one of the biggest accelerators in Thailand. Sompoat
Chansomboon, director for business innovation of Total Access Communication (DTAC), said the incubator program
invests in pre-seed funding for local tech start-ups with investment of less than THB 1.5 million (USD 42 thousand). “We
have a policy to invest in any awesome teams that can solve daily problems in life that benefit over 1 million people,” he
said. The program recently doubled its investment and incubation budget to THB 100 million (USD 2.8 million) from
between THB 50 million (USD 1.4 million) and THB 60 million (USD 1.7 million) in 2015. A total of 11 start-ups have gone
through the program from 2013-2015 with 70% of the 11 start-ups raising funds from overseas surpassing THB 175
million (USD 4.9 million). Other companies joining the tech start-up bandwagon include True, AIS, and the nation’s leading
financial institutions.
Digital Transformation valued at THB 500 billion
Thailand is embracing the dawn of digital transformation with total spending on enterprise IT infrastructure expected to
reach THB 500 billion (USD 14 billion) by 2020, says IDC Thailand. The country’s IT infrastructure spending in 2016 is
expected to total THB 400 billion (USD 11 billion), up 3.9% year-on-year.
Jarit Sidhu, research manager and lead analyst of IDC Thailand, said organizations in Thailand have started the
journey towards a digital transformation this year, while the government is embarking on the development of the digital
economy. Digital technologies have dramatically changed the culture of work and working, forcing enterprises in the
digital era to adapt to the changing business environment. “We expect the digital transformation processes in Thailand to
be complete and to impact and shape the entire macroeconomy by 2020,” Mr Jarit said.
Volume and Value of e-Payments in Thailand
Trillion
THB
Billion
Transactions
2010	2011	2012	2013	2014p	2015p
0.8
19
Tril THB
17
Tril THB
24
Tril THB
33
Tril THB
34
Tril THB
37
Tril THB
0.9
1
1.2
1.4
1.6
1% 1% 2% 2% 4% 7%
services. Before 2015, tax-based incentives
include an 8-year corporate income tax
exemption, with a minimum investment value
of THB 1 million, excluding working capital and
cost of land. After 2015, the tax-based
incentives changed to a 5-year corporate
income tax exemption without a cap, under the
condition of the projects must have expenses
for salaries for IT-personnel of at least THB 1.5
million per year. The Thai government is
committed to making Thailand a digital society
and a hub for the ASEAN region. The BOI in
turn, will ensure that companies and investors
in the Digital sector receive the necessary
assistance and support to develop their
businesses and operations tapping into the
tremendous opportunities currently available.
Thailand Investment Review
	 DECEMBER 2016 I 9
SHORT ARTICLE
R
epresentatives of the BOI were in Yokohama,
Japan to join in the Embedded Technology
2016, one of the largest software events
in the world, which included more than 240
exhibitors from 15 countries including Japan,
Taiwan, Korean, the United States, and
Germany. The main purpose of the event is
to bring together industry, academia and
government to work together to further
develop the industry in order to improve
technological advancements.
BOI gears up in supporting
digital activities
Embedded
Technology
IoT
Technology
Growth Field
Quality
Verification
Smart
Agriculture
Aerospace
Disaster
Prevention
Social
Infrastructure
Robotics Automotive
Transportation
Systems
Smart
Factory
Nursing
Care
Healthcare
Cloud
Security
Safety Big Data
Artificial
Intelligence
Mobile &
Wearable
Devices
System
Enguneering
Font
Measurement &
Configuration
OS/
Middleware
Traceability Sensor
Compilers/
Debugging
Board
Computers
RFID/
IC Tag
The Embedded Technology event is normally
focused on themes for seminars from year to
year. However, the 2016 event was the first
ever instance which was country-specific, and
Thailand was honored to be selected. The
successful seminar included a high-powered
delegation from Thailand, including Mr.
Meethan Naranong, Vice-President of SIPA,
Dr. Wiwat Wongwarawipat of TESA, Ms.
Vannipa Pipupchaiyasit, Senior Investment
Promotion Officer of the BOI, Mr. Chalermpon
Punnotok, CEO of CT Asia, and Mr. Hideya
Ito, President and CEO of Toyota Tsusho
Electronics (Thailand). The seminar topics
ranged from the investment incentives for
software and IoT businesses in Thailand, Thai-
Japanese business cooperation in these two
key sectors, experiences on doing business in
Thailand, and the country’s rapidly growing
software and IoT businesses. The seminar
was a huge success, drawing a great deal of
attention and interest.
BOI understands the importance of advanced
technologies and securing investment from
companies, and decided to participate in
Embedded Technology 2016 given the
tremendous opportunities and investment
implications for the development of Thailand’s
software industry. Potential investments from
foreign companies and investors will not only
help in terms of economic development, but
will also allow for technological knowledge
transfer which will allow for the country’s
smooth and successful transition towards
becoming a “Thailand 4.0” economy.
BOI and the IT and Software
Industry
To promote foreign investment in the software
industry in Thailand, Mr. Salil Wilsalswadi,
director of the BOI Tokyo Office, together
with representatives from BOI headquarters
Investment Promotion Bureau 3, the Software
Unit, the Software Industry Promotion Agency
(SIPA), the Thai Embedded Systems Association
(TESA), and representatives of CT Asia and
Toyota Tsusho Electronics (Thailand) attended
the “Embedded technology 2016” show from
15-18 November, 2016. The event is one of the
leading destinations for companies to show
their new and groundbreaking innovations. At
the event, the BOI Tokyo office set up an
exhibitor booth in collaboration with the Japan
Information Technology Service Industry
Association (JISA) to facilitate potential foreign
investors interested in Thailand as an investment
destination. There were numerous Japanese
companies that indicated their interest in
investing in Thailand’s software industry, as
the country is already an established manu-
facturing hub, but also provides wider access to
the region enabling Japanese firms to expand
their businesses into the ASEAN market.
Non-stop Innovations
BOI Headquarters, together with BOI’s Japan
office put together a strong team effort to
demonstrate both Thailand’s strengths and
opportunities in supporting the software
industry and the Internet of Things (IoT) sector,
major growth areas for which Thailand is
seeking to tap huge investment opportunities
that are in-line with the government’s new
industrial growth strategy.
Thailand Investment Review
Deputy Prime Minister, Dr. Somkid Jatusripitak led the government’s
investment roadshow to China with the economic team and BOI
Secretary General, Mrs. Hirunya Suchinai and BOI Deputy
Secretary General, Ms. Ajarin Pattanapanchai from December
7-12, 2016. The mission included a roundtable meeting with the
potential Chinese companies on December 10, 2016 at the Grand
Hotel Beijing and a visit to the big Chinese companies leading in
global ICT industry.
On December 15, 2016 at New Otani Hotel, Tokyo, Mrs. Hirunya
Suchinai, BOI Secretary General gave a presentation in a seminar
topic “The New Era of Investment in Thailand” and the
representative from Industrial Estate Authority of Thailand gave a
presentation on topic “New Industrial Area: Eastern Economic
Corridor (EEC)” organized by Shoko Chukin Bank.
The BOI Executive Director of Investment Marketing Bureau, Dr.
Bonggot Anuroj , together with BOI officer, delivered a presentation
on “Current BOI Investment Policy and IHQ/ITC Activities” hosted
by Sumitomo Mitsui Banking Corporation on December 22, 2016
at Q-House Lumpini Building, Bangkok. In order to promote over
all of BOI Investment Policy, Especially for IHQ/ITC activities.
The Director of the BOI Frankfurt Office, Dr. Ratchanee
Wattanawisitporn, led an investment mission in Germany from
November 20-27, 2016. Activities included International Exhibition
for Electric Automation System and Components Visiting in
Nuremberg and Roundtable Meeting on “Automation and
Mechatronic Cluster” in Augsburg on November 22, 2016,
presented by Dr. Witaya Wannasuphoprasit, President of Thai
Robotics Society.
TheDirectoroftheBOIGuangzhouOffice,Mr.PisutChotaumpaikorn
(4th from right), together with the BOI officers from Bangkok
Headquarters, led an investment mission to Shenzhen, Guangdong
province, China from December 13-16, 2016. The mission activities
included seminar and meeting with Chinese companies in the
Electrical and Electronics industry.
The Director of One Start One Stop Investment Center (OSOS),
Ms.Krongkanoke Managitjonggol together with NSTDA and
Software Park Thailand, welcomed Mr. Recep Bicer, President of
The Small and Medium Sized Industry Development Organization
(KOSGEB), who led KOSGEB delegation to the One Start One
Stop Investment Center (OSOS) on December 14, 2016. She also
gave a presentation on the BOI’s Policy Update and investment
Opportunities in Thailand.
10 I DECEMBER 2016 	
BOI’S MISSIONS AND EVENTS
Thailand Investment Review
Demographics
Average Exchange Rates
(as of 1 Dec 2016)
Tax Rates
35.89	 38.23	 45.17	 31.60 	 5.23
THB	THB	THB	THB	THB
	 DECEMBER 2016 I 11
THAILAND ECONOMY-AT-A-GLANCE
US$ = 35.89 THB
Source: The Revenue DepartmentSource: Bank of Thailand
Note: JPY currency is for 100 Yen
Corporate income tax	 10-20%
Withholding tax	 1-10%
Value added tax	 7%
Gross Domestic Product
GDP by sector
2015
Services
Agriculture
Industry
$395.2
billion
GDP/Capita projected
(2016)
$5,779.3
Total investment growth
(% yoy)
4.7% 4.2%
GDP growth
(% yoy)
2016
(projected)
2016
(projected)
2.8%
3%
-
3.5%
Source: NESDB
Export Figures
Thailand export value
2009	 2010	2011	2012	2013	2014	2015	2016F
0.25-
0.20-
0.15-
0.10-
0.05-
-
(trillion USD)
5.05%*
Note: *2009-2016 CAGR	 Source: Ministry of Commerce, NESDB
1
2
34
5
6
7
8
9
10
$92.55
billion
Literacy rate
(2015)
97%
Minimum wage
(2016)
300 Baht/day
8.36 US$/day
Population
(2016)
68.0 M
ASEAN population
(2016)
633 M
Source: United Nations
Other Economic Indicators
$208.4 billion
Total export
value (2016F)
65.4%
Capacity
utilization
(Oct 2016)
$180.3 billion
International
reserves (Oct 2016)
0.34
Headline
inflation (Oct 2016)
$36.5 billion
Current account
balance (2016F)
106.38
Headline consumer
price index (2016F)
(The base year is 2011=100)
$39.1 billion
Trade balance
(2016F)
96.4
Manufacturing
production
index (2016F)
Source: Bank of Thailand, Ministry of Commerce
33%
9%
58%
2015 2015
Top 10 exports (January-November 2016)
1 Motor cars, parts and accessories (25.65%)
2 Computer parts and devices (16.19%)
3 Precious stones and jewelry (14.18%)
4 Electronic integrated circuits (7.39%)
5 Plastic beads (7.38%)
6 Machinery and parts thereof (6.77%)
7 Rubber products (6.34%)
8 Chemical products (5.86%)
9 Petroleum products (5.21%)
10	Iron and steel and their products (5.03%)
Thailand Investment Review
New York
Thailand Board of Investment,
New York Office
7 World Trade Center, 34th Fl.,
Suite F 250 Greewich St.,
New York, NY 10007 USA
Tel: +1 212 422 9009
Fax: +1 212 422 9119
Email: nyc@boi.go.th
Los Angeles
Thailand Board of Investment,
Los Angeles Office
Royal Thai Consulate-General
Boulevard, 3rd Fl, Los Angeles,
CA 90004 USA
Tel: +1 323 960 1199
Fax: +1 323 960 1190
Email: boila@boi.go.th
12 I DECEMBER 2016 	
ABOUT BOI
The Office of the Board of Investment (BOI) is the principle goverment agency that operates under the Prime Minister’s
Office for the purpose of encouraging investment in Thailand. We at the BOI serve as the professional contact points for
investors, providing them with useful investment information and services. We offer business support and investment
incentive to foreigners investors in Thailand, including tax and non-tax incentives. A few non-tax incentives include
granting land ownership to foreigners and facilitating visas and work permits. Besides serving the needs of overseas
investors, we also offer consulttion services to Thai investors who are interested in investment opportunities abroad.
Head Office, Office of the Board of Investment
555 Vibhavadi-Rangsit Road, Chatuchak, Bangkok 10900 Thailand
Website: www.boi.go.th Email: head@boi.go.th
Thailand
Headquarters
Los Angeles New York
Paris
Frankfurt
Stockholm
Mumbai
Sydney
Beijing
Shanghai
Seoul
Tokyo
Osaka
Taipei
Guangzhou
BOI Overseas Offices
Paris
Thailand Board of Investment,
Paris Office
Ambassade Royale de Thailande
8, Rue Greuze 75116
Paris, France
Tel: +33 1 5690 2600-1
Fax: +33 1 5690 2602
Email: par@boi.go.th
Frankfurt
Thailand Board of Investment,
Frankfurt Office
Bethmannstr 58, 5.OG 60311
Frankfurt am Main Federal
Republic of Germany
Tel: +49 69 9291 230
Fax: +49 69 9291 2320
Email: fra@boi.go.th
Stockholm
Thailand Board of Investment,
Stockholm Office
Stureplan 4C, 4th Fl, 114 35
Stockholm, Sweden
Tel: +46 8 463 11 58, 72, 74-75
Fax: +46 8 463 11 60
Email: stockholm@boi.go.th
Mumbai
Thailand Board of Investment,
Mumbai Office
Royal Thai Consulate General
Express Tower, 12th Fl,
Barrister Rajni Petel Marg,
Nariman Point, Mumbai,
Maharashtra 400021
Tel: (91 22) 2204 1589-90
Fax: (91 22) 2282 1525
Email: mumbi@boi.go.th
Teipei
Thailand Board of Investment,
Teipei Office
Taipei World Trade Center,
3rd Fl, Room 3E40, No.5,
Xin-yi Road, sec.5, Teipei 110,
Taiwan, R.O.C.
Tel: +88 6 2 2345 6663
Fax: +88 6 2 2345 9223
Email: taipei@boi.go.th
Seoul
Thailand Board of Investment,
Seoul Office
#1804, 18th Fl, Daeyungak
Tower 25-5, 1-KA, Chungmu-Ro,
Chung-Ku, Seoul, 100-706, Korea
Tel: +82 2 319 9998
Fax: +82 2 319 9997
Email: seoul@boi.go.th
Beijing
Thailand Board of Investment,
Beijing Office
Royal Thai Ambassy, No.40
Guang Hua Road, Beijing,
100600, P.R. China
Tel: +86 10 6532 4510
Fax: +86 10 6532 1620
Email: beijing@boi.go.th
Shanghai
Thailand Board of Investment,
Shanghai Office
Royal Thai Consulate General
2nd Fl, 18 Wanshan Road,
Changning District, Shanghai
200336, P.R. China
Tel: +86 21 6288 3030 ext.828,829
Fax: +86 21 6288 3030 ext.827
Email: shanghai@boi.go.th
Guangzhou
Thailand Board of Investment,
Guangzhou Office
Royal Thai Consulate General,
No. 36 Youhe road, Haizhu
District, Guangahou, P.R.C.
510310
Tel: +86 20 8385 8988 ext.220-225
+86 20 8387 7770 (direct line)
Fax: +86 20 8387 2700
Email: guangzhou@boi.go.th
Tokyo
Thailand Board of Investment,
Tokyo Office
Royal Thai Ambassy, 8th Fl,
Fukuda Building West, 2-11-3
Akasaka, Minato-ku, Tokyo
107-0052 Japan
Tel: +81 3 3582 1806
Fax: +81 3 3589 5176
Email: tyo@boi.go.th
Osaka
Thailand Board of Investment,
Osaka Office
Royal Thai Consulate General,
Bangkok Bank Building, 7th Fl,
1-9-16 Kyutaro-Machi, Chuo-Hu,
Osaka 541-0056 Japan
Tel: +81 6 6271 1395
Fax: +81 6 6271 1394
Email: osaka@boi.go.th
Sydney
Thailand Board of Investment,
Sydney Office
Level 1, 234 George Street,
NSW 2000, Australia
Tel: +61 2 9252 4884
Fax: +61 2 9252 2883
Email: sydney@boi.go.th

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Thailand Investment Review, December 2016

  • 1. THAILAND IS ENTERING THE DIGITAL ERA Country is set to reap the benefits from its digital transformation Thailand: Digital Landscape 2C2P – a leading Thai software e-payment services provider BOI gears up in supporting digital activities THAILAND BOARD OF INVESTMENT www.boi.go.th December 2016 vol. 26 no. 12
  • 2. Thailand Investment Review Petrochemicals 41 projects 408 M Medical 9 projects 133 M Textile & Garment 10 projects 92 M Electrical & Electronics 56 projects 895 M Agro Processing 45 projects 295 M Tourism 9 projects 252 M Digital 143 projects 44 M Automotive 35 projects 1,135 M Aerospace 4 projects 13 M 2 I DECEMBER 2016 Foreign investment by target sector BOI NET APPLICATION (January-October 2016) Automation & Robotics 8 projects 16 M USA 24 Projects 258 M Malaysia 27 Projects 70 M Australia 22 Projects 24 M India 23 Projects 32 M Europe 136 Projects 547 M Japan 203 Projects 908 M South Korea 27 Projects 239 M Hong Kong 29 Projects 561 M China 81 Projects 725 M Singapore 84 Projects 760 M THAILAND TIR CONTENT December 2016 02 I BOI Net Application 03 I Cover Story The New Ministry of Digital Economy and Society takes Thailand into the Digital Age 05 I Industry Focus I Thailand: Digital Landscape 07 I Company Interview 2C2P – a leading Thai software e-payment services provider 08 I News Bites 09 I Short Article BOI gears up in supporting digital activities 10 I Missions and Events 11 I Thailand Economy-At-A-Glance 12 I About BOI Total investment 1,205 projects 11,370 Million Total foreign investment 719 projects 5,187 Million Unit: US$ (US$ = 35.8933 THB ) Note: Investment projects with foreign equity participation from more than one country are reported in the figures for both countries / Statistics on net applications are adjusted whenever applications are returned to applicants due to insufficient information. For more details, please see link http://www.boi.go.th/index.php?page=Report_investment Foreign investment by major economies
  • 3. Thailand Investment Review T he government of Thailand took an important step as part of its “Thailand 4.0” strategy to reposition the country’s economy by welcoming a new ministry into its ranks. The National Legislative Assembly approved the establishment of the Ministry of Digital Economy and Society on 16 September 2016, taking over the responsibilities of the Ministry of Information and Communication Technology. The new ministry is largely responsible for shaping, planning, and developing policies to promote and transform Thailand into a digital economy, which the current government has been advancing since May 2014. In addition, the ministry will oversee telecommunications, broadcasting, and electronic transactions among other areas of responsibility. The purpose of this realignment was to enable a more efficient and refocused approach both on the part of the running of government and towards the digital industry given the rapid market changes underway. The digital industry is also one of ten new S-curve focused industries for investment and an important part of Thailand 4.0, dealing in investment in advanced technologies in sectors such as robotics, Internet of Things (IoT), artificial intelligence and embedded technologies in addition to the development of digital parks and creating innovative networks to encourage start-up businesses. Sharper focus on digital The Act will allow the government to implement DECEMBER 2016 I 3 its digital agenda more efficiently by ensuring that its agencies and mandates are run with a more cohesive strategy and focus, and in keeping with newer developments in tech- nological advancements. The new ministry will take on responsibility for the National Statistics Office, the Meteorological Depart- ment, the Electronic Transactions Develop- ment Agency, the Software Industry Promotion Agency, and the Electronic Government Agency, as well as for state owned enterprises, namely TOT Public Company Limited, CAT Telecom Public Company Limited, and Thailand Post Company Limited in order to drive these state agencies to be the spearhead of more lucrativeadvancedtechnologies.Furthermore, the Software Industry Promotion Agency (SIPA), a government organization, plays an important role in supporting businesses in the software industry with the objective of strengthening software entrepreneurs and enabling them to compete in the global market. In addition to SIPA, the working team from the Ministry of Information and Communication Technology, led by Dr. Manu Oradeedolchet has also been working closely with the BOI to devise policies in Digital cluster to promote and support investments in the Digital and Software sectors in Thailand. Also important is that two new agencies will be set up. These are the National Digital Economy Committee and the Digital Economy Promotion Agency. This will ensure a more targeted focus and bring Thailand in line with many countries, such as Sweden, South Korea, and Canada, which have aggressively adopted a similar digital approach to the running The Thai government, through this Act as well as the BOI’s investment incentives, is giving a boost to the digital economy in order to enhance the competitiveness of the Thai industrial sector and to position Thailand to reap the benefits of the ASEAN Economic Community. @ Thailand Thailand Thailand Thailand 1.0 2.0 3.0 4.0 Argriculture Light Industry Low Wages Heavy Industry CREATIVITY + INNOVATION Advanced Machine SMART THAILAND COVER STORY The New Ministry of Digital Economy and Society takes Thailand into the Digital Age
  • 4. Thailand Investment Review 4 I DECEMBER 2016 of their governments and their development programs. The Act will foster an environment geared more to innovation, technology and creativity and allow the transformative shift allowing Thailand to take advantage of its comparative advantages. Importance of the digital economy The digital economy refers to an economy that is based on digital technologies, which are rapidly transforming both business practices and social interactions. Accordingly, the Thai government, through this Act as well as the BOI’s investment incentives, is giving a boost to the digital economy in order to enhance the competitiveness of the Thai industrial sector and to position Thailand to reap the benefits of the ASEAN Economic Community. In response to this policy, entrepreneurs and operators of digital businesses will be created and developed as one of the ten targeted industries, so that they will become a driving force for the country’s productivity. The strategic framework for digital economy promotion consists of four areas: Digital Commerce, Digital Entrepreneurship, Digital Innovation, and Digital Content. In pushing forward this forward-looking agenda, the new Ministry of Digital Economy and Society will promote a new generation of entrepreneurs, as well as commercial and industrial innovations. At the same time, it will assist investors in developing a new market for digital content. Entrepreneurs will be aware of the importance of using ICT in enhancing efficiency and reducing production costs. Implementation of the digital economy plan will need the support and involvement of all stakeholders in achieving its stipulated goals. With the new Ministry, together with the broad policies to drive innovation, the digital economy will make a significant contribution to Thailand’s economy. Digital drive underway The passage of the act is therefore an important part of the government’s plan to sharpen its focus on the digital economy, which is a key element of the government’s policy agenda. With the legislative changes already adopted, it will be easier for the government to work with the private sector, and for investors to develop hard infrastructure. The authorities will provide the tools needed to strengthen Thailand’s ICT backbone, while also improving soft infrastructure, laws and regulations governing the sector. However, a digital drive is already underway in Thailand, with investment value in the digital sector totaling in THB 2.5 billion (USD 70 million) from 155 projects applying for BoI privileges in the first seven months of 2016. This demonstrates the interest on the part of investors in Thailand, as well as the govern- ment’s focus on improved communications infrastructure. In addition, the new BOI strategy (2015-2021) gives priority to investments that are beneficial to the digital sector and the country’s technological development, in areas such as high-tech, creative, and service industries that support the development of the digital economy, and industries that utilize local resources. While the government is doing its part, the private sector has an important role in supporting investment, innovation, and disrupting markets through the creation of new products and services. The greater presence of local commercial banks in corporate venture capital (CVC) is making financial technology (fintech) start-ups red-hot investments. Bangkok Bank entered the fintech fray in May 2016 to keep pace with the latest developments in the sector. Siam Commercial Bank and Kasikornbank have already launched their own CVC firms to invest in tech start-ups. The banks are following telecom companies which invested in tech start-ups including fin-tech in the past three years, which include DTAC Accelerate, venture capital teams at True and InTouch Holdings, and Ascend Group (a subsidiary of CP Group and True). In support of the government’s plan and the new ministry, the BOI offers attractive and extensive investment promotion incentives for everything from embedded software, enterprise software, digital content, high value-added software, digital services, cloud service, data center, software park, movie town, Thai movies production and services to movie production business, and innovation incubation center. All of these activities receive the highest BOI promotion of an 8-year corporate income tax exemption without cap, exemption of import duty on machinery/raw materials and non-tax incentives. As a result of attractive incentives offered in the Digital cluster, as of 2016, there are 57 companies in Enterprise Software and Digital Content registered under the BOI with a total value of THB 502 million (USD 14 million). This marks a huge success and shows that these policies will help Thailand move forward through smart investments in this important sector further modernizing the country’s digital infrastructure and establishing a true digital economy. a digital drive is already underway in Thailand, with investment value in the digital sector totalling 2.5 billion baht from 155 projects applying for BoI privileges in the first seven months of 2016.
  • 5. DECEMBER 2016 I 5 A s the world has entered the digital era, it is undeniable that the global economy is being driven by technological advancements and shifting towards increased use of online platforms. The importance of the digital world is underlined by the fact that 3 out of the 10 fastest growing Fortune 100 companies are in the technology sector. With a surge in online activities, strong government support, and advances in digital infrastructure, Thailand is undergoing a huge transformation towards becoming a digital economy. The widespread use of digital devices among the Thai population, and the dramatic growth in the e-commerce market, venture capital firms and startups, are all reshaping Thailand’s economy and transition- ing the country into an investment hub of ASEAN, given its rapidly growing digital ecosystem and the increased regional convergence. INDUSTRY FOCUS Thailand: Digital Landscape Digital Landscape on the Rise The fast moving world of technology presents tremendous opportunities in an era of connectivity and digitalization. Transactions can be done seamlessly throughout the globe in the blink of an eye. The value of the e-commerce market in Thailand has been growing rapidly, together with growing numbers of Thai consumers who not only trust, but also have quickly embraced the convenience of conducting business and completing transactions using online platforms, allowing Thailand to achieve the highest percentage in the online consumer-to-consumer (C2C) market in the world. Together with a jump in the number of internet users and the increasing number of online market transactions, Thailand’s unique market strengths and favorable geographic location continues to attract foreign companies, driving interest and investment in the country’s digital economy. The Total Retail Survey 2016 by PwC revealed that Thailand ranks number one in the world by the proportion of online shoppers who have purchased products and services directly via a social media channel at 51%. 68m Thai population 38m Internet users 56%Penetration 83m Mobile subscribers 122%Penetration Social Media Landscape 40m 38m 7.1m 4.5m 1.45m 41m Social media users 60%Penetration Thailand Online Overview, Q1 2016 Mr. Thana Thienachariya
  • 6. Thailand Investment Review Digital Sector is a High Priority Moving to Thailand 4.0, the Thai government has prioritized transforming the country into “Digital Thailand.” Through the 20-year Thailand Digital Economy and Society Development Plan, Thailand aims to drive the new S-curve industries by leveraging its well- established nationwide digital technologies and infrastructure. The Digital Thailand Plan is divided into four main phases over a multi-year period, beginning with laying a strong Digital Foundation, to providing Inclusion to all Thai citizens, engaging in a Full Transformation, and finally focusing on Global Digital Leader-ship. PromptPay, an internet and mobile banking money transfer service that links citizen ID card and mobile number with a bank account number, is a significant development in Thailand’s e payment system. All 15 commercial banks and 4 specialized financial institutions are ready to enhance the speed, accuracy, and reliability of cash transfers throughout the country. With full government support, Thailand is advancing into the digital economy era. The Emergence of Venture Capital Firms While many hope to succeed in the digital economy, financial support is unavoidably the core driver of the digital evolution. In terms of the digital economy, Venture Capital (VC) or funds that invest in more risky projects, typically in startups, is the main driver that will play a major role in further promoting the Thai digital ecosystem. 6 I DECEMBER 2016 While the Thai government has recognized the importance of such funding through the injection of government support, including the SME VC Fund, Thailand Equity Fund, and Thailand Recovery Fund, the private sector also has a major role to play. Recognizing the disruptive landscape made by fast-moving innovative startups, numerous banks and telecommunications service providers such as Siam Commercial Bank, Kasikorn Bank, Bangkok Bank, DTAC, AIS, True, and also private firms such as 500 Tuk Tuk, Ardent Capital have established their own presence in the world of venture capital. In this issue, we are privileged to get the opinion of Dr. Arak Sutivong, Chief Strategy Officer of Siam Commercial Bank, and Mr. Thana Thienachariya, Chairman of the Executive Committee of Digital Ventures, on the digital impact to the banking sector. The bank is committed to improving Thailand’s digital ecosystem through relentless efforts in advancing internet banking, mobile banking, and digitizing core banking activities. Additionally, the company has established a wholly-owned subsidiary called Digital Ventures; designed to serve as a corporate venture capital laboratory to turn FinTech ideas into practical solutions that are in line with the strategic direction of the bank. It also acts an incubator for new startups that lack sufficient funding. Putting it all together As the country undergoes a major digital transformation, lucrative investment oppor- tunities arise in many industries that serve as the backbone of Thailand’s economy. Digital economy opens up new investment potential in many areas, for instance, agritech, edutech, and healthtech. In combining the strength of the rapidly growing internet-led consumer market together with highly-committed government support, Thailand is a leading investment destination that will prove to be a tremendous success in the future. Digital Thailand refers to the country’s strategy in taking full and creative advantage of digital technologies to develop infrastructure, innovation, data capability, human capital, and other resources, to propel the country’s economic and social development towards stability, prosperity, and sustainability. “We are undergoing a great transformation into the Digital Economy. There are huge opportunities arising in Thailand.” Dr. Arak Sutivong Enhancing the digital economy and increasing the competitiveness of Thai startups, the venture capital market in Thailand is growing faster than ever, tripling in size in only two years. While there were less than 10 companies being funded by VCs in 2013 at approximately USD 20 million, there were over 20 companies being funded from January to May 2015 alone, at a value of over USD 40 million. Source: ForbesThailand, 2016
  • 7. Thailand Investment Review 2C2P – a leading Thai software e-payment services provider 2 C2P is a leading Southeast Asian (SEA) payment services provider, founded in 2003 by Mr. Aung Kyaw Moe, who is based in Bangkok. In 2013, 2C2P was a recipient of the Deloitte Technology Fast 500 Award, recognized as one of Asia’s fastest growing technology companies. It offers a number of comprehensive and cutting-edge omni-channel payment services tailored to the needs of a wide range of customers, from financial institutions, e-commerce and m-commerce businesses to retailers. “We help companies around the world to accept payments from Southeast Asian customers,” said Mr. Aung. The company serves over 250 leading merchants across Asia. In Thailand, they provide the payment authentication platform to many leading banks, and they also provide payment processing services to many companies in various industries including the airline sector counting multiple national carriers such as Thai Airways, Myanmar National Airline, Nepal National Airlines and Kazakhstan Notional Airline as some of their major clients. Moreover, their products are implemented by over 80% of Thailand’s financial institutions, including Kasikorn Bank, Bangkok Bank, Siam Commercial Bank, TMB Bank, Thanachart Bank, and other leading issuing banks. 2C2P has offices across Southeast Asia, including in Cambodia, Indonesia, Laos, Malaysia, Myanmar, Singapore, Philippines, Hong Kong, and Thailand. Thailand still is their largest market. This wide geographic footprint allows the company to have the necessary coverage needed to facilitate transactions that are fast, safe and cost efficient for their customers. Attractive market for all e-commerce businesses As Thailand moves to a digital economy, there is a massive window of opportunities for e-commerce businesses. With rapidly developing infrastructure to support a digital economy, Thailand is ideally positioned to tap into huge growth opportuni- ties. The three telecommunications service providers are continuing to build out their infrastructure, including the rollout of 4G LTE and fiber-optic networks to provide a strong DECEMBER 2016 I 7 COMPANY INTERVIEW and stable system that will further power the e-commerce sector and m-commerce markets. In addition, Thai education system has been being developed over time, leading to more robust human capital resources, Mr. Aung added that, “Thailand is very competitive in terms of skilled-labor, as we have almost a hundred Thai employees which constitutes more than half of our total staff.” Statistics showed that Thailand experienced one of the fastest growing markets in e-commerce segment. According to Ministry of Digital Economy and Society of Thailand, in 2015, the e-commerce market in Thailand was valued at over THB 2 trillion (USD 55 billion), increasing 190% from 2013. Moreover, the growth is expected to continue its trend, with a projected increase of 12% by the end of 2016. Moreover, unlike any other online markets in the world, AEC market has its own very unique characteristic, consumers have strong preference of Social Network, especially in Thailand, we have the highest Youtube watcher per hour rate, over 38 million Line users, and approximately 40 million Facebook users, which is over half of total Thai population. Therefore, purchasing through e-commerce in this market is driven by various platforms, for example, consumers can find products on Facebook, then chat for more product details through Line, then make the payments through ATMs. 2C2P realizes the specific characteristics in this market, hence, they are the first-mover to capture the trend, by early 2017, 2C2P is launching a payment system for Consumer to Source: Ministry of Digital Economy and Society Value of e-commerce market in Thailand 2013 2014 2015 2016p 2,033 2,524 768 2,245 Mr. Aung Kyaw Moe (Billion THB)
  • 8. Thailand Investment Review Consumer (C2C) with integrated chat and service with one of the largest global social network platforms with over 200,000 C2C stores in Thailand alone, to be able to serve AEC and Thailand market e-commerce arena more to its demand. As Thailand moves closer to becoming a cashless society, there are currently already over 80% of transactions in the e-commerce market coming from online channels, where 2C2P is currently capturing 50% of market share in payment gateway sector. According to the data from VISA Consumer Payment Attitudes in 2015 study, e-Payments are becoming widely adopted and used by Thais, which is a major mechanism in supporting the govern- ment’s Digital Economy policies given that transactions are secure, convenient, and most importantly, they reduce the cost of doing business. This will increase economic activities and help Thailand become more competitive in the ASEAN markets. The trend of e-Payments is going to change the game of how business is conducted in Thailand and how Thais go about their daily lives. BOI’s incentives help Digital businesses succeed Being certified by the Board of Investment (BOI) allows a company to benefit from attractive tax and non-tax incentives. 2C2P also enjoys the benefits of BOI incentives in software category, specifically in e-payment Thailand Investment Review 8 I DECEMBER 2016 Source: Bank of Thailand1 Value Volume Mobile Payment 1 The numbers consist of 8 elements of both financial and non-financial institutions, which are branch counter, ATM, EDC/EFTPOS, internet, mobile phone, leased line, phone, and others, Funding Support grows for Thai tech start-ups Originating as an app contest in 2012 to tap into the local talent pool and to give a reason for consumers to use mobile internet, DTAC Accelerate launched in 2014 and has grown into one of the biggest accelerators in Thailand. Sompoat Chansomboon, director for business innovation of Total Access Communication (DTAC), said the incubator program invests in pre-seed funding for local tech start-ups with investment of less than THB 1.5 million (USD 42 thousand). “We have a policy to invest in any awesome teams that can solve daily problems in life that benefit over 1 million people,” he said. The program recently doubled its investment and incubation budget to THB 100 million (USD 2.8 million) from between THB 50 million (USD 1.4 million) and THB 60 million (USD 1.7 million) in 2015. A total of 11 start-ups have gone through the program from 2013-2015 with 70% of the 11 start-ups raising funds from overseas surpassing THB 175 million (USD 4.9 million). Other companies joining the tech start-up bandwagon include True, AIS, and the nation’s leading financial institutions. Digital Transformation valued at THB 500 billion Thailand is embracing the dawn of digital transformation with total spending on enterprise IT infrastructure expected to reach THB 500 billion (USD 14 billion) by 2020, says IDC Thailand. The country’s IT infrastructure spending in 2016 is expected to total THB 400 billion (USD 11 billion), up 3.9% year-on-year. Jarit Sidhu, research manager and lead analyst of IDC Thailand, said organizations in Thailand have started the journey towards a digital transformation this year, while the government is embarking on the development of the digital economy. Digital technologies have dramatically changed the culture of work and working, forcing enterprises in the digital era to adapt to the changing business environment. “We expect the digital transformation processes in Thailand to be complete and to impact and shape the entire macroeconomy by 2020,” Mr Jarit said. Volume and Value of e-Payments in Thailand Trillion THB Billion Transactions 2010 2011 2012 2013 2014p 2015p 0.8 19 Tril THB 17 Tril THB 24 Tril THB 33 Tril THB 34 Tril THB 37 Tril THB 0.9 1 1.2 1.4 1.6 1% 1% 2% 2% 4% 7% services. Before 2015, tax-based incentives include an 8-year corporate income tax exemption, with a minimum investment value of THB 1 million, excluding working capital and cost of land. After 2015, the tax-based incentives changed to a 5-year corporate income tax exemption without a cap, under the condition of the projects must have expenses for salaries for IT-personnel of at least THB 1.5 million per year. The Thai government is committed to making Thailand a digital society and a hub for the ASEAN region. The BOI in turn, will ensure that companies and investors in the Digital sector receive the necessary assistance and support to develop their businesses and operations tapping into the tremendous opportunities currently available.
  • 9. Thailand Investment Review DECEMBER 2016 I 9 SHORT ARTICLE R epresentatives of the BOI were in Yokohama, Japan to join in the Embedded Technology 2016, one of the largest software events in the world, which included more than 240 exhibitors from 15 countries including Japan, Taiwan, Korean, the United States, and Germany. The main purpose of the event is to bring together industry, academia and government to work together to further develop the industry in order to improve technological advancements. BOI gears up in supporting digital activities Embedded Technology IoT Technology Growth Field Quality Verification Smart Agriculture Aerospace Disaster Prevention Social Infrastructure Robotics Automotive Transportation Systems Smart Factory Nursing Care Healthcare Cloud Security Safety Big Data Artificial Intelligence Mobile & Wearable Devices System Enguneering Font Measurement & Configuration OS/ Middleware Traceability Sensor Compilers/ Debugging Board Computers RFID/ IC Tag The Embedded Technology event is normally focused on themes for seminars from year to year. However, the 2016 event was the first ever instance which was country-specific, and Thailand was honored to be selected. The successful seminar included a high-powered delegation from Thailand, including Mr. Meethan Naranong, Vice-President of SIPA, Dr. Wiwat Wongwarawipat of TESA, Ms. Vannipa Pipupchaiyasit, Senior Investment Promotion Officer of the BOI, Mr. Chalermpon Punnotok, CEO of CT Asia, and Mr. Hideya Ito, President and CEO of Toyota Tsusho Electronics (Thailand). The seminar topics ranged from the investment incentives for software and IoT businesses in Thailand, Thai- Japanese business cooperation in these two key sectors, experiences on doing business in Thailand, and the country’s rapidly growing software and IoT businesses. The seminar was a huge success, drawing a great deal of attention and interest. BOI understands the importance of advanced technologies and securing investment from companies, and decided to participate in Embedded Technology 2016 given the tremendous opportunities and investment implications for the development of Thailand’s software industry. Potential investments from foreign companies and investors will not only help in terms of economic development, but will also allow for technological knowledge transfer which will allow for the country’s smooth and successful transition towards becoming a “Thailand 4.0” economy. BOI and the IT and Software Industry To promote foreign investment in the software industry in Thailand, Mr. Salil Wilsalswadi, director of the BOI Tokyo Office, together with representatives from BOI headquarters Investment Promotion Bureau 3, the Software Unit, the Software Industry Promotion Agency (SIPA), the Thai Embedded Systems Association (TESA), and representatives of CT Asia and Toyota Tsusho Electronics (Thailand) attended the “Embedded technology 2016” show from 15-18 November, 2016. The event is one of the leading destinations for companies to show their new and groundbreaking innovations. At the event, the BOI Tokyo office set up an exhibitor booth in collaboration with the Japan Information Technology Service Industry Association (JISA) to facilitate potential foreign investors interested in Thailand as an investment destination. There were numerous Japanese companies that indicated their interest in investing in Thailand’s software industry, as the country is already an established manu- facturing hub, but also provides wider access to the region enabling Japanese firms to expand their businesses into the ASEAN market. Non-stop Innovations BOI Headquarters, together with BOI’s Japan office put together a strong team effort to demonstrate both Thailand’s strengths and opportunities in supporting the software industry and the Internet of Things (IoT) sector, major growth areas for which Thailand is seeking to tap huge investment opportunities that are in-line with the government’s new industrial growth strategy.
  • 10. Thailand Investment Review Deputy Prime Minister, Dr. Somkid Jatusripitak led the government’s investment roadshow to China with the economic team and BOI Secretary General, Mrs. Hirunya Suchinai and BOI Deputy Secretary General, Ms. Ajarin Pattanapanchai from December 7-12, 2016. The mission included a roundtable meeting with the potential Chinese companies on December 10, 2016 at the Grand Hotel Beijing and a visit to the big Chinese companies leading in global ICT industry. On December 15, 2016 at New Otani Hotel, Tokyo, Mrs. Hirunya Suchinai, BOI Secretary General gave a presentation in a seminar topic “The New Era of Investment in Thailand” and the representative from Industrial Estate Authority of Thailand gave a presentation on topic “New Industrial Area: Eastern Economic Corridor (EEC)” organized by Shoko Chukin Bank. The BOI Executive Director of Investment Marketing Bureau, Dr. Bonggot Anuroj , together with BOI officer, delivered a presentation on “Current BOI Investment Policy and IHQ/ITC Activities” hosted by Sumitomo Mitsui Banking Corporation on December 22, 2016 at Q-House Lumpini Building, Bangkok. In order to promote over all of BOI Investment Policy, Especially for IHQ/ITC activities. The Director of the BOI Frankfurt Office, Dr. Ratchanee Wattanawisitporn, led an investment mission in Germany from November 20-27, 2016. Activities included International Exhibition for Electric Automation System and Components Visiting in Nuremberg and Roundtable Meeting on “Automation and Mechatronic Cluster” in Augsburg on November 22, 2016, presented by Dr. Witaya Wannasuphoprasit, President of Thai Robotics Society. TheDirectoroftheBOIGuangzhouOffice,Mr.PisutChotaumpaikorn (4th from right), together with the BOI officers from Bangkok Headquarters, led an investment mission to Shenzhen, Guangdong province, China from December 13-16, 2016. The mission activities included seminar and meeting with Chinese companies in the Electrical and Electronics industry. The Director of One Start One Stop Investment Center (OSOS), Ms.Krongkanoke Managitjonggol together with NSTDA and Software Park Thailand, welcomed Mr. Recep Bicer, President of The Small and Medium Sized Industry Development Organization (KOSGEB), who led KOSGEB delegation to the One Start One Stop Investment Center (OSOS) on December 14, 2016. She also gave a presentation on the BOI’s Policy Update and investment Opportunities in Thailand. 10 I DECEMBER 2016 BOI’S MISSIONS AND EVENTS
  • 11. Thailand Investment Review Demographics Average Exchange Rates (as of 1 Dec 2016) Tax Rates 35.89 38.23 45.17 31.60 5.23 THB THB THB THB THB DECEMBER 2016 I 11 THAILAND ECONOMY-AT-A-GLANCE US$ = 35.89 THB Source: The Revenue DepartmentSource: Bank of Thailand Note: JPY currency is for 100 Yen Corporate income tax 10-20% Withholding tax 1-10% Value added tax 7% Gross Domestic Product GDP by sector 2015 Services Agriculture Industry $395.2 billion GDP/Capita projected (2016) $5,779.3 Total investment growth (% yoy) 4.7% 4.2% GDP growth (% yoy) 2016 (projected) 2016 (projected) 2.8% 3% - 3.5% Source: NESDB Export Figures Thailand export value 2009 2010 2011 2012 2013 2014 2015 2016F 0.25- 0.20- 0.15- 0.10- 0.05- - (trillion USD) 5.05%* Note: *2009-2016 CAGR Source: Ministry of Commerce, NESDB 1 2 34 5 6 7 8 9 10 $92.55 billion Literacy rate (2015) 97% Minimum wage (2016) 300 Baht/day 8.36 US$/day Population (2016) 68.0 M ASEAN population (2016) 633 M Source: United Nations Other Economic Indicators $208.4 billion Total export value (2016F) 65.4% Capacity utilization (Oct 2016) $180.3 billion International reserves (Oct 2016) 0.34 Headline inflation (Oct 2016) $36.5 billion Current account balance (2016F) 106.38 Headline consumer price index (2016F) (The base year is 2011=100) $39.1 billion Trade balance (2016F) 96.4 Manufacturing production index (2016F) Source: Bank of Thailand, Ministry of Commerce 33% 9% 58% 2015 2015 Top 10 exports (January-November 2016) 1 Motor cars, parts and accessories (25.65%) 2 Computer parts and devices (16.19%) 3 Precious stones and jewelry (14.18%) 4 Electronic integrated circuits (7.39%) 5 Plastic beads (7.38%) 6 Machinery and parts thereof (6.77%) 7 Rubber products (6.34%) 8 Chemical products (5.86%) 9 Petroleum products (5.21%) 10 Iron and steel and their products (5.03%)
  • 12. Thailand Investment Review New York Thailand Board of Investment, New York Office 7 World Trade Center, 34th Fl., Suite F 250 Greewich St., New York, NY 10007 USA Tel: +1 212 422 9009 Fax: +1 212 422 9119 Email: nyc@boi.go.th Los Angeles Thailand Board of Investment, Los Angeles Office Royal Thai Consulate-General Boulevard, 3rd Fl, Los Angeles, CA 90004 USA Tel: +1 323 960 1199 Fax: +1 323 960 1190 Email: boila@boi.go.th 12 I DECEMBER 2016 ABOUT BOI The Office of the Board of Investment (BOI) is the principle goverment agency that operates under the Prime Minister’s Office for the purpose of encouraging investment in Thailand. We at the BOI serve as the professional contact points for investors, providing them with useful investment information and services. We offer business support and investment incentive to foreigners investors in Thailand, including tax and non-tax incentives. A few non-tax incentives include granting land ownership to foreigners and facilitating visas and work permits. Besides serving the needs of overseas investors, we also offer consulttion services to Thai investors who are interested in investment opportunities abroad. Head Office, Office of the Board of Investment 555 Vibhavadi-Rangsit Road, Chatuchak, Bangkok 10900 Thailand Website: www.boi.go.th Email: head@boi.go.th Thailand Headquarters Los Angeles New York Paris Frankfurt Stockholm Mumbai Sydney Beijing Shanghai Seoul Tokyo Osaka Taipei Guangzhou BOI Overseas Offices Paris Thailand Board of Investment, Paris Office Ambassade Royale de Thailande 8, Rue Greuze 75116 Paris, France Tel: +33 1 5690 2600-1 Fax: +33 1 5690 2602 Email: par@boi.go.th Frankfurt Thailand Board of Investment, Frankfurt Office Bethmannstr 58, 5.OG 60311 Frankfurt am Main Federal Republic of Germany Tel: +49 69 9291 230 Fax: +49 69 9291 2320 Email: fra@boi.go.th Stockholm Thailand Board of Investment, Stockholm Office Stureplan 4C, 4th Fl, 114 35 Stockholm, Sweden Tel: +46 8 463 11 58, 72, 74-75 Fax: +46 8 463 11 60 Email: stockholm@boi.go.th Mumbai Thailand Board of Investment, Mumbai Office Royal Thai Consulate General Express Tower, 12th Fl, Barrister Rajni Petel Marg, Nariman Point, Mumbai, Maharashtra 400021 Tel: (91 22) 2204 1589-90 Fax: (91 22) 2282 1525 Email: mumbi@boi.go.th Teipei Thailand Board of Investment, Teipei Office Taipei World Trade Center, 3rd Fl, Room 3E40, No.5, Xin-yi Road, sec.5, Teipei 110, Taiwan, R.O.C. Tel: +88 6 2 2345 6663 Fax: +88 6 2 2345 9223 Email: taipei@boi.go.th Seoul Thailand Board of Investment, Seoul Office #1804, 18th Fl, Daeyungak Tower 25-5, 1-KA, Chungmu-Ro, Chung-Ku, Seoul, 100-706, Korea Tel: +82 2 319 9998 Fax: +82 2 319 9997 Email: seoul@boi.go.th Beijing Thailand Board of Investment, Beijing Office Royal Thai Ambassy, No.40 Guang Hua Road, Beijing, 100600, P.R. China Tel: +86 10 6532 4510 Fax: +86 10 6532 1620 Email: beijing@boi.go.th Shanghai Thailand Board of Investment, Shanghai Office Royal Thai Consulate General 2nd Fl, 18 Wanshan Road, Changning District, Shanghai 200336, P.R. China Tel: +86 21 6288 3030 ext.828,829 Fax: +86 21 6288 3030 ext.827 Email: shanghai@boi.go.th Guangzhou Thailand Board of Investment, Guangzhou Office Royal Thai Consulate General, No. 36 Youhe road, Haizhu District, Guangahou, P.R.C. 510310 Tel: +86 20 8385 8988 ext.220-225 +86 20 8387 7770 (direct line) Fax: +86 20 8387 2700 Email: guangzhou@boi.go.th Tokyo Thailand Board of Investment, Tokyo Office Royal Thai Ambassy, 8th Fl, Fukuda Building West, 2-11-3 Akasaka, Minato-ku, Tokyo 107-0052 Japan Tel: +81 3 3582 1806 Fax: +81 3 3589 5176 Email: tyo@boi.go.th Osaka Thailand Board of Investment, Osaka Office Royal Thai Consulate General, Bangkok Bank Building, 7th Fl, 1-9-16 Kyutaro-Machi, Chuo-Hu, Osaka 541-0056 Japan Tel: +81 6 6271 1395 Fax: +81 6 6271 1394 Email: osaka@boi.go.th Sydney Thailand Board of Investment, Sydney Office Level 1, 234 George Street, NSW 2000, Australia Tel: +61 2 9252 4884 Fax: +61 2 9252 2883 Email: sydney@boi.go.th