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ERIK POEL,
MANAGER CHANNEL MARKETING AT MICROSOFT:
‘WITH FMS FROM ODS2 WE HAVE INCREASED
THE MARKET SHARE OF THE XBOX’




Publication:  retailmanager,  december.2009  

The	
  dutch	
  gaming	
  market	
  has	
  been	
  growing	
  steadily	
  for	
  the	
  past	
  years	
  at	
  an	
  average	
  rate	
  of	
  8,3%	
  
A  THOUSAND  SHOP  VISITS  A  YEAR




will	
  be	
  visited.	
  



OBJECTIVE  OF  WINDOW  SHOPPING

classifying	
  the	
  shops	
  and	
  planning	
  the	
  shop	
  visits.	
  	
  




chains	
  you	
  simply	
  do	
  not	
  have	
  the	
  freedom	
  to	
  make	
  the	
  necessary	
  improvements.	
  We	
  choose	
  not	
  




is	
  available	
  in	
  the	
  shops	
  on	
  the	
  day	
  it	
  is	
  launched,	
  otherwise	
  they	
  could	
  miss	
  out	
  on	
  a	
  great	
  part	
  of	
  

“Due	
  to	
  the	
  high	
  dynamics	
  of	
  the	
  market	
  and	
  the	
  high	
  turnover	
  rate	
  we	
  visit	
  some	
  shops	
  every	
  
MANAGEMENT  INFORMATION




DIRECT  ACTION
RESULT



accurate	
  and	
  detailed.	
  You	
  know	
  what	
  is	
  happening	
  at	
  any	
  moment	
  and	
  the	
  system	
  manages	
  to	
  
capture	
  the	
  dynamics	
  of	
  the	
  market	
  very	
  well.	
  It	
  is	
  our	
  ears	
  and	
  eyes	
  in	
  the	
  shop.	
  I	
  dare	
  to	
  say	
  that	
  

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Microsoft Case Study

  • 1. ERIK POEL, MANAGER CHANNEL MARKETING AT MICROSOFT: ‘WITH FMS FROM ODS2 WE HAVE INCREASED THE MARKET SHARE OF THE XBOX’ Publication:  retailmanager,  december.2009   The  dutch  gaming  market  has  been  growing  steadily  for  the  past  years  at  an  average  rate  of  8,3%  
  • 2. A  THOUSAND  SHOP  VISITS  A  YEAR will  be  visited.   OBJECTIVE  OF  WINDOW  SHOPPING classifying  the  shops  and  planning  the  shop  visits.     chains  you  simply  do  not  have  the  freedom  to  make  the  necessary  improvements.  We  choose  not   is  available  in  the  shops  on  the  day  it  is  launched,  otherwise  they  could  miss  out  on  a  great  part  of   “Due  to  the  high  dynamics  of  the  market  and  the  high  turnover  rate  we  visit  some  shops  every  
  • 4. RESULT accurate  and  detailed.  You  know  what  is  happening  at  any  moment  and  the  system  manages  to   capture  the  dynamics  of  the  market  very  well.  It  is  our  ears  and  eyes  in  the  shop.  I  dare  to  say  that