SlideShare una empresa de Scribd logo
1 de 18
Descargar para leer sin conexión
Design Thinking Peter Boldt und Alex Buchkremer
1
– Oren Harari
„The electric light did not come
from the continuous improvement
of candles.“
2
3
Uniper‘s business portfolio
4
Power Generation
Uniper owns and operates a sizeable portfolio of power
plants located across Europe and Russia, encompassing
the full range of generation technologies (predominantly
hydro, gas as well as coal and oil).
Global commodities
Uniper’s commodity trading business
is active in power, emission
certificates, natural gas, LNG, coal,
and freight.
Energy storage
Our gas storage facilities in Europe help ensure the
reliability of the gas supply. We also operate
power-to-gas facilities.
Energy sales
Through our sales organizations in
Germany, France, and the Netherlands,
we market a wide range of electricity
and gas products to industrial
customers, municipal utilities, and
energy partners.
Engineering Services
Our engineering and technical expertise
enable us to provide a broad range of
engineering services, from pre-investment
surveys right up to decommissioning.
Third Party Services
We provide flexible, bespoke services for the
construction and operation of power stations, for
fuel (coal, natural gas, LNG, biomass)
procurement, for energy and commodity trading,
and for energy marketing.
5
– Prof. Dr. Falk Uebernickel
„Design Thinking is an innovation method,
that produces costumer-oriented solutions
for complex problems,
based on iterative processes.“
6
Design Thinking ist iterativ
7
Design Thinking und Business Analyse
8
Business Analysis
Brainstorming
• Ein Toolset um Informationen zu extrahieren.
• Das Ziel ist Anforderungen zu bestimmen und
Lösungen zu definieren.
Design Thinking
Observation Prototyping
Design Thinking und Business Analyse
9
People
Technology
Business
Experience Innovation
Design Thinking - Doppelter Diamant
10
Problem Solution
• Hot Topic unserer Lieferanten
• Hot Topic in unserer Business Analysten Community
• Teil der IT Strategie (!)
Uniper und Design Thinking
11
Design Thinking Workshop
12
Kritische Sicht
13
Machen wir wirklich
Design Thinking?
Können wir die Methode
adaptieren?
Ist es der beste Weg für uns?
14
Quelle: Pexels.com
15
Quelle: Pexels.com
KEEP
CALM
AND
TRY
AGAIN
16
Erfolgsfaktoren
17
Die Menschen
Der Fokus auf den Kundenerfolg!
Die Umsetzung, davor & danach!
Diskussion Design Thinking / Uniper
18

Más contenido relacionado

Destacado

Key figures of French gas market
Key figures of French gas market Key figures of French gas market
Key figures of French gas market GRTgaz
 
Excavator against gas main
Excavator against gas mainExcavator against gas main
Excavator against gas mainMicAymeric
 
Natural gas, the future of fuel
Natural gas, the future of fuelNatural gas, the future of fuel
Natural gas, the future of fuelGRTgaz
 
La place du power-to-gas dans le système énergétique futur
La place du power-to-gas dans le système énergétique futurLa place du power-to-gas dans le système énergétique futur
La place du power-to-gas dans le système énergétique futurVéronique SEEL (Michaut)
 
Gas: the future of energy by GRTgaz
Gas: the future of energy by GRTgazGas: the future of energy by GRTgaz
Gas: the future of energy by GRTgazGRTgaz
 
exposé RSE cas Metragaz
exposé RSE cas Metragazexposé RSE cas Metragaz
exposé RSE cas MetragazYaya Im
 
BlueXML Developer Studio
BlueXML Developer StudioBlueXML Developer Studio
BlueXML Developer Studiobch
 

Destacado (10)

VAN AFVAL NAAR ENERGIE
VAN AFVAL NAAR ENERGIEVAN AFVAL NAAR ENERGIE
VAN AFVAL NAAR ENERGIE
 
Key figures of French gas market
Key figures of French gas market Key figures of French gas market
Key figures of French gas market
 
Excavator against gas main
Excavator against gas mainExcavator against gas main
Excavator against gas main
 
Natural gas, the future of fuel
Natural gas, the future of fuelNatural gas, the future of fuel
Natural gas, the future of fuel
 
La place du power-to-gas dans le système énergétique futur
La place du power-to-gas dans le système énergétique futurLa place du power-to-gas dans le système énergétique futur
La place du power-to-gas dans le système énergétique futur
 
Gas: the future of energy by GRTgaz
Gas: the future of energy by GRTgazGas: the future of energy by GRTgaz
Gas: the future of energy by GRTgaz
 
exposé RSE cas Metragaz
exposé RSE cas Metragazexposé RSE cas Metragaz
exposé RSE cas Metragaz
 
Shale gas pp
Shale gas ppShale gas pp
Shale gas pp
 
Pour la chaume
Pour la chaumePour la chaume
Pour la chaume
 
BlueXML Developer Studio
BlueXML Developer StudioBlueXML Developer Studio
BlueXML Developer Studio
 

Más de BPM&O GmbH

Vortrag "Prozessmanagement bei MTU Rolls Royce" | 10.10.2017 in Bochum
Vortrag "Prozessmanagement bei MTU Rolls Royce" | 10.10.2017 in BochumVortrag "Prozessmanagement bei MTU Rolls Royce" | 10.10.2017 in Bochum
Vortrag "Prozessmanagement bei MTU Rolls Royce" | 10.10.2017 in BochumBPM&O GmbH
 
BPM-Club 17.05.2017 in Köln - Vortrag BPM bei Stadtwerke Karlsruhe
BPM-Club 17.05.2017 in Köln - Vortrag BPM bei Stadtwerke KarlsruheBPM-Club 17.05.2017 in Köln - Vortrag BPM bei Stadtwerke Karlsruhe
BPM-Club 17.05.2017 in Köln - Vortrag BPM bei Stadtwerke KarlsruheBPM&O GmbH
 
BPM Club 29.03.17 in Wien: Isabell Brandenberger über Design Thinking
BPM Club 29.03.17 in Wien: Isabell Brandenberger über Design ThinkingBPM Club 29.03.17 in Wien: Isabell Brandenberger über Design Thinking
BPM Club 29.03.17 in Wien: Isabell Brandenberger über Design ThinkingBPM&O GmbH
 
BPM-Club & IIBA Germany Chapter feb 2017
BPM-Club & IIBA Germany Chapter feb 2017BPM-Club & IIBA Germany Chapter feb 2017
BPM-Club & IIBA Germany Chapter feb 2017BPM&O GmbH
 
BPM-Club Köln 03.11.16: Ariane Möller - Praxisbeispiele prozessorientiertes U...
BPM-Club Köln 03.11.16: Ariane Möller - Praxisbeispiele prozessorientiertes U...BPM-Club Köln 03.11.16: Ariane Möller - Praxisbeispiele prozessorientiertes U...
BPM-Club Köln 03.11.16: Ariane Möller - Praxisbeispiele prozessorientiertes U...BPM&O GmbH
 
BPM Club Köln, 03.11.16: Frank Ahlrichs über Prozessorientiertes Unternehmens...
BPM Club Köln, 03.11.16: Frank Ahlrichs über Prozessorientiertes Unternehmens...BPM Club Köln, 03.11.16: Frank Ahlrichs über Prozessorientiertes Unternehmens...
BPM Club Köln, 03.11.16: Frank Ahlrichs über Prozessorientiertes Unternehmens...BPM&O GmbH
 
MID Kurzpräsentation für BPM-Club in Nürnberg am 18.10.16
MID Kurzpräsentation für BPM-Club in Nürnberg am 18.10.16MID Kurzpräsentation für BPM-Club in Nürnberg am 18.10.16
MID Kurzpräsentation für BPM-Club in Nürnberg am 18.10.16BPM&O GmbH
 
BPM-Club: Vortrag "Roadmap BPM 2020 Prozessmanagement am Flughafen München" v...
BPM-Club: Vortrag "Roadmap BPM 2020 Prozessmanagement am Flughafen München" v...BPM-Club: Vortrag "Roadmap BPM 2020 Prozessmanagement am Flughafen München" v...
BPM-Club: Vortrag "Roadmap BPM 2020 Prozessmanagement am Flughafen München" v...BPM&O GmbH
 
BPM-Club: Vortrag "Prozessmanagement bei der Hamburt Port Authority" - 11.05....
BPM-Club: Vortrag "Prozessmanagement bei der Hamburt Port Authority" - 11.05....BPM-Club: Vortrag "Prozessmanagement bei der Hamburt Port Authority" - 11.05....
BPM-Club: Vortrag "Prozessmanagement bei der Hamburt Port Authority" - 11.05....BPM&O GmbH
 

Más de BPM&O GmbH (9)

Vortrag "Prozessmanagement bei MTU Rolls Royce" | 10.10.2017 in Bochum
Vortrag "Prozessmanagement bei MTU Rolls Royce" | 10.10.2017 in BochumVortrag "Prozessmanagement bei MTU Rolls Royce" | 10.10.2017 in Bochum
Vortrag "Prozessmanagement bei MTU Rolls Royce" | 10.10.2017 in Bochum
 
BPM-Club 17.05.2017 in Köln - Vortrag BPM bei Stadtwerke Karlsruhe
BPM-Club 17.05.2017 in Köln - Vortrag BPM bei Stadtwerke KarlsruheBPM-Club 17.05.2017 in Köln - Vortrag BPM bei Stadtwerke Karlsruhe
BPM-Club 17.05.2017 in Köln - Vortrag BPM bei Stadtwerke Karlsruhe
 
BPM Club 29.03.17 in Wien: Isabell Brandenberger über Design Thinking
BPM Club 29.03.17 in Wien: Isabell Brandenberger über Design ThinkingBPM Club 29.03.17 in Wien: Isabell Brandenberger über Design Thinking
BPM Club 29.03.17 in Wien: Isabell Brandenberger über Design Thinking
 
BPM-Club & IIBA Germany Chapter feb 2017
BPM-Club & IIBA Germany Chapter feb 2017BPM-Club & IIBA Germany Chapter feb 2017
BPM-Club & IIBA Germany Chapter feb 2017
 
BPM-Club Köln 03.11.16: Ariane Möller - Praxisbeispiele prozessorientiertes U...
BPM-Club Köln 03.11.16: Ariane Möller - Praxisbeispiele prozessorientiertes U...BPM-Club Köln 03.11.16: Ariane Möller - Praxisbeispiele prozessorientiertes U...
BPM-Club Köln 03.11.16: Ariane Möller - Praxisbeispiele prozessorientiertes U...
 
BPM Club Köln, 03.11.16: Frank Ahlrichs über Prozessorientiertes Unternehmens...
BPM Club Köln, 03.11.16: Frank Ahlrichs über Prozessorientiertes Unternehmens...BPM Club Köln, 03.11.16: Frank Ahlrichs über Prozessorientiertes Unternehmens...
BPM Club Köln, 03.11.16: Frank Ahlrichs über Prozessorientiertes Unternehmens...
 
MID Kurzpräsentation für BPM-Club in Nürnberg am 18.10.16
MID Kurzpräsentation für BPM-Club in Nürnberg am 18.10.16MID Kurzpräsentation für BPM-Club in Nürnberg am 18.10.16
MID Kurzpräsentation für BPM-Club in Nürnberg am 18.10.16
 
BPM-Club: Vortrag "Roadmap BPM 2020 Prozessmanagement am Flughafen München" v...
BPM-Club: Vortrag "Roadmap BPM 2020 Prozessmanagement am Flughafen München" v...BPM-Club: Vortrag "Roadmap BPM 2020 Prozessmanagement am Flughafen München" v...
BPM-Club: Vortrag "Roadmap BPM 2020 Prozessmanagement am Flughafen München" v...
 
BPM-Club: Vortrag "Prozessmanagement bei der Hamburt Port Authority" - 11.05....
BPM-Club: Vortrag "Prozessmanagement bei der Hamburt Port Authority" - 11.05....BPM-Club: Vortrag "Prozessmanagement bei der Hamburt Port Authority" - 11.05....
BPM-Club: Vortrag "Prozessmanagement bei der Hamburt Port Authority" - 11.05....
 

Último

RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataRSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataExhibitors Data
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayNZSG
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsP&CO
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876dlhescort
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.Aaiza Hassan
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Dave Litwiller
 
Unlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfUnlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfOnline Income Engine
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...lizamodels9
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageMatteo Carbone
 
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...lizamodels9
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxWorkforce Group
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...Any kyc Account
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒anilsa9823
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...Paul Menig
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Roland Driesen
 
VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...
VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...
VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...Suhani Kapoor
 
Event mailer assignment progress report .pdf
Event mailer assignment progress report .pdfEvent mailer assignment progress report .pdf
Event mailer assignment progress report .pdftbatkhuu1
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...amitlee9823
 
A305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdfA305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdftbatkhuu1
 

Último (20)

RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataRSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors Data
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
Unlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfUnlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdf
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
 
VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...
VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...
VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...
 
Event mailer assignment progress report .pdf
Event mailer assignment progress report .pdfEvent mailer assignment progress report .pdf
Event mailer assignment progress report .pdf
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
 
A305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdfA305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdf
 

BPM-Club 15.02.2017 in Köln: Design Thinking bei Uniper

  • 1. Design Thinking Peter Boldt und Alex Buchkremer 1
  • 2. – Oren Harari „The electric light did not come from the continuous improvement of candles.“ 2
  • 3. 3
  • 4. Uniper‘s business portfolio 4 Power Generation Uniper owns and operates a sizeable portfolio of power plants located across Europe and Russia, encompassing the full range of generation technologies (predominantly hydro, gas as well as coal and oil). Global commodities Uniper’s commodity trading business is active in power, emission certificates, natural gas, LNG, coal, and freight. Energy storage Our gas storage facilities in Europe help ensure the reliability of the gas supply. We also operate power-to-gas facilities. Energy sales Through our sales organizations in Germany, France, and the Netherlands, we market a wide range of electricity and gas products to industrial customers, municipal utilities, and energy partners. Engineering Services Our engineering and technical expertise enable us to provide a broad range of engineering services, from pre-investment surveys right up to decommissioning. Third Party Services We provide flexible, bespoke services for the construction and operation of power stations, for fuel (coal, natural gas, LNG, biomass) procurement, for energy and commodity trading, and for energy marketing.
  • 5. 5
  • 6. – Prof. Dr. Falk Uebernickel „Design Thinking is an innovation method, that produces costumer-oriented solutions for complex problems, based on iterative processes.“ 6
  • 7. Design Thinking ist iterativ 7
  • 8. Design Thinking und Business Analyse 8 Business Analysis Brainstorming • Ein Toolset um Informationen zu extrahieren. • Das Ziel ist Anforderungen zu bestimmen und Lösungen zu definieren. Design Thinking Observation Prototyping
  • 9. Design Thinking und Business Analyse 9 People Technology Business Experience Innovation
  • 10. Design Thinking - Doppelter Diamant 10 Problem Solution
  • 11. • Hot Topic unserer Lieferanten • Hot Topic in unserer Business Analysten Community • Teil der IT Strategie (!) Uniper und Design Thinking 11
  • 13. Kritische Sicht 13 Machen wir wirklich Design Thinking? Können wir die Methode adaptieren? Ist es der beste Weg für uns?
  • 17. Erfolgsfaktoren 17 Die Menschen Der Fokus auf den Kundenerfolg! Die Umsetzung, davor & danach!